Melbick's Restaurant in North Warwickshire

Waited half an hour for a breakfast that was clearly pre-cooked ! Everything was rock hard even the tomato…couldn’t actually cut it with a knife! At nearly £35 for 2 breakfasts and 2 drinks i expected more, shame as its a lovely setting

After visiting this store for many years the decline is catastrophic. The food in the restaurant is poor and that’s being kind! The manager was seen berating staff for customers to hear. Felt sorry for the young girl who had been more than polite! Clearly no managerial skills whatsoever. The staff on the tills in the main store are no better, clearly been there for many years and customers are little more than an inconvenience. Needs a complete overhaul! Shame as used to be a lovely place to visit!

Went into Melbick's restaurant yesterday and requested that a table was cleaned to allow my wife and I to sit down. The waitress cleared two plates and left the cups, glasses and teapot on the table along with food debris. We waited for almost 10 minutes for the young lady to return and finish to no avail. We left without ordering and will not be returning. As regular customers we have seen a steady decline in service, food quality and ridiculous prices for a ell below average meal.

My friend and I visited Origins at Melbicks for afternoon tea to celebrate my friend's birthday. I was feeling a little apprehensive after reading some of the reviews. However, we were not disappointed. It was all very well presented and the staff couldn't have been more helpful enquiring often if everything was ok and providing us with an extra pot of tea!

My wife & I visited this restaurant for lunch. My wife had already visited another branch of the chain in a different location on a previous occasion and had set very high expectations. Sadly, on this occasion we both left extremely disappointed. After deciding on what we wanted to eat and drink I went to the counter to place my order. I was told that the food would take anything up to 45 minutes. Having already travelled for approximately an hour to get there plus our expectations were already high we decided to wait. The restaurant wasn’t particularly full neither was it very busy. Our food did eventually arrive at our table exactly after 45 minutes. I had ordered a chicken salad and my wife had ordered a burger, each with chips. My salad was quite unimpressive and dry and my wife’s burger was cold and also dry. The onion rings were cold and oily. We were expecting the quality and standard of the food to be much higher than it was but sadly we both left disappointed. The quality of the food wasn’t any better than a high street cafe. I would say that the best food on the table was the chips and the glass of sparkling water!!! I can only hope that this was a one off, but we will certainly not be visiting again due to the disappointing experience.

Very friendly staff. Were very welcoming and helpful. Food came put in a reasonable amount of time and was very tasty. Lovely!

Ordered one prawn sandwich on white bloomer and portion of chips plus one tea and one coffee in Gallery restaurant. Refreshments came very quickly but prawns came on brown bread. I asked them to change the bread and a young girl came and argued that I had originally ordered the sandwich on brown, I certainly did not. When the sandwich came it was on the most awful white bread. Hardly any prawns and too much seafood sauce. Not worth the money or my time. In my opinion it is not worth eating here.

Not as good as it used to be. Used to get two different salad choices for price of one, now have to pay for each individual choice.

We used to love to go here. I'm not sure what has happened. Poor value for money and poor value food. In the last 6 months I had breakfast with a friend and apart from it taking forever it was pretty much cold when it arrived and was a poor show with miserly portions and the one small piece of bacon was not just cold but was overdone and dry. When we complained we were told we we couldn't have a refund (as we had already prepaid when we ordered) so we ate a cake each as compensation which made us feel quite sickly. We decided we wouldn't go there again for our regular catch ups which was a shame as we used to meet there regularly. A few months later my husband and I were buying some pots in the garden centre and my husband wanted lunch so we gave it a try. Big mistake. Chicken was so dry that he couldn't even cut it. My meal was expensive and bland. We might give the coffee shop a try next time but not the main eatery. Staff are very pleasant though.

We were so disappointed with our visit. On arrival we were told we would be waiting for our meal - two light breakfasts and eggs benedict - for 45 minutes, but it took over an hour to get to us and one of the breakfasts was pretty awful when it came. At least two members of staff apologetically told us they were having to operate with a skeleton staff, and this had been the case for some time, so it was not the result of the "Christmas busy period". I think the management of the Parlour are really letting their hard working staff down if they make them work in conditions like that. The whole thing would have been much worse if it were not for the lovely Helen who dealt with our complaint beautifully, so many thanks to her.

Visited today & had lunch in the lovely restaurant. We had the tuna jacket potato, delicious. Thoroughly enjoyed our afternoon there at the garden centre. A lot easier to get there now too. Thank you & merry christmas

So disappointed with Melbick’s now. Used to love their restaurant, the menu USED to be varied and real value for money. E.g. two salads of your choice included in the deli meal chosen. Really nice food, and plenty on your plate. Called in there on Sunday 19/11/23 what a different story. I ordered two quiche, with only ‘one salad’ now, I use the term salad very lightly. It came with a small portion of pasta, on a child’s size plate. When the young lady, who I think may have been a manager, bought it over, I didn’t see any salad. I asked her if it came with salad (for which we had paid £3.25 each). She said “it’s on your plate”. When I moved some pasta to find it, it consisted of a quarter piece of sun dried tomato, half a cherry tomato, and no greenery, nothing. That was it! Disgusting really, as it equates to us paying £11.20 for a small quiche and bit of pasta. Will not be going there again, and we were regulars. Managerial staff appeared very stressed, which is why no complaint.

Please tell me where almost an HOURS wait for two lattes and one bowl of chips is acceptable? Gone downhill.

Terrible service in The Gallery, 30 minute wait for 4 hot drinks, cake & bowl of chips, although that should read cup of chips all for an inflated cost. In the end only got 3 hot drinks as the machine couldn’t cope anymore and neither could the staff . Tea was weak and cold and all this was served with a scowl and lots of muttering under the breath from sullen servers. Tables were left uncleared even though few customers and quite a number of staff.

Previously Good food & decent service, however this time after a long queue, ( waitress service) would of surely been more effective? Was told NO lunch orders taken until after 12:40 , so waited 10 mins to order drinks & cakes , then waited Another 46mins for them to arrive at our table?? This usually suffice restaurant is in Rapid decline !

Couldn't even find it, drove round for about 50 mins and gave up, no signs, certainly unrecognisable roads ??? Thought it had closed tbh !!!

We always have baguettes salad and crisps.however you can now swap crisps and salad and pay £2.50 for chips .it's bothered me all night ..so no reduction for giving up salad and crisps. But £2.50 for 11 chips ....wheres the logic ..we are being robbed x baffled at first but then realised we'd paid £7.50to replace items ???? We were table 41 .it was approx 11.45 on Friday its my ride out as I'm disabled ..even I worked out the con you are doing. I would like a reply back please to justify removing crisps and salad . .then charging for chips

Food good especially gf fish & chips. Prices average. Very busy and log wait but it was a Sunday in school holidays and we hadn’t booked. Will go again but at a quieter time. Nice ambience.

We arranged an afternoon tea in Kiplings for my mom and aunt, it was all very nice, presented very well and all tasty and fresh. I would have preferred more choice of sandwiches with ham or chicken (only had one of each between two), quite a few different cheese sandwiches, and there was tuna and prawn for the fish choice. The cakes were lovely, quite artisan but the best bit was the scone. Light and fluffy inside and a nice crunch on the outside. Perfect! Service was prompt and friendly, and you can have limitless pots of tea all included in the price. The tea was also nice. Good quality cream and jam, too. I would recommend Kiplings for afternoon tea and we will return.

Not value for money, had a hot sandwich which came with salad and crisps, or you cud pay £2.50 for some chips. You would expect would still have the salad and crisps as included, but no just a handful of chips. Even a bottle of pop was so over priced.

Came for the garden centre and coffee n cake. Cafe...uncomfortable solid, metal-backed chairs and £4.45 for a bakewell slice, £4.45....yes, £4.45!!!!

Most importantly the staff are always so helpful and friendly. They are so kind to old and young and dogs. The refurb is wonderful and with two areas to eat and drink it’s a great place to relax with friends or meet business colleagues. Food , plants, gifts are all excellent. Aw and don’t forget the butchers and deli. The main restaurant is dog friendly and have a dedicated place for families with a dogs. Great place to buy gifts

I was treated to afternoon tea for my birthday, and wow I was not disappointed. All the sandwiches and scones were freshly made. We also had amazing cakes, the chocolate with salted caramel was to die for. There were unlimited hot and cold drinks, Great valve for money, service by Lynn and Tina was very good, I would have no hesitation of recommending it.

Lovely spacious and calm environment Section for those taking dogs Staff very friendly and attentive Food has always been good and plentiful Regular visitors

Good selection of food and an attractive environment. Food is delivered on pretty crockery and is well prepared.

There are two cafes within this large garden centre. We visited the larger of the two. The cake was surprisingly good as were the flat white coffees. The garden centre has a large interior shop which sells everything from food to clothing. Like many garden centres nowadays it seems more orientated towards being a retail outlet than a horticultural centre.

Called in for breakfast but unfortunately it wasn’t great! Quality of food products a bit below average. Plate was covered in cooking oil from the egg and mushrooms which totally ruined the breakfast. Staff were friendly. Would much rather travel to Planters garden centre where...

Very good lunch in the new restaurant. Imaginative salads and good choice at very reasonable prices. The white tablecloths and pretty china, together with food delivered to your table make it feel like a n occasion.

When we lived in the area we visited melbicks a lot for the soft play. Hadn’t been for a couple of years so today we headed to the cafe / restaurant that was next to the soft play (of which is no longer there anymore,...

I bought loads of Christmas decorations from Melbicks and there beautiful I and my exfamily think it's a great shop I only ever took one thing back normally I keep everything I buy from there. I'll now upload one of the items I bought from...

For years I, as a single person, and a friend who is a single person have met at Melbicks for a Christmas lunch so we did it again in 2022 only to find no Christmas lunch option. Extremely disappointed and there was a 45 min...

Stopped coffee and cake 🎂, staff very helpful and friendly. Restaurant was very clean and tidy. Christmas menu out now

Based on the quality of the food and helpfulness of the staff I'd give this more than 3 stars. The fish and chips were fresh and well cooked. Strangley the fish was piping hot but the jacket potatoes (separate orders) were on the tepid side....

Looks can be deceiving, ordered panni, cheesy chips, garlic bread and drinks. Food came first, garlic bread burned so had to ask for another, we could see that drink had been put on a tray 5 min later. No staff took ownership of taking them...

I went to this restaurant on a recommendation and I have returned on numerous occasions. There is substantial parking and the staff were excellent. On entering the store the restaurant is not signposted well. The lunchtime menu is substantial and priced well. Decor is great...

Melbicks restaraunt under went a comple revamp earlier in the year. It is bright and very welcoming. The staff are wonderful and very helpful, the food is very nice and not too pricey.

The food is reasonable, if a little expensive, but I can't see why the only (three) tables with comfortable chairs are reserved for dog owners. The wood and metal chairs, at the other 20+ tables, are dreadful, hard and not ergonomic in any way. Love...

Visited Melbicks for Afternoon Tea today, a birthday treat from my friend. The quality of the sandwiches and cakes was really good with freshly baked scones, one plain and one fruit. The service was outstanding with very attentive staff. Couldn’t fault it. My friend had...

This was my first visit to the Garden Centre and Restaurant, we decided to have lunch thee in The Parlour, greeting was very warm and friendly, and whilst really hot the staff seemed happy in their work. Food was of good quality and quantity, my...

Very clean and posh after revamp staff very happy and helpful not to pricey but very brite .gluten free option available

First visit since the refurb, so was a little apprehensive about what they might have "improved" in the breakfast department. Need'nt have worried as what was a pretty good breakfast anyway had definitely gone up a notch. Generous portions , perfectly cooked, with really good...

Visited the newly opened restaurant at Melbicks's which has been designed beautifully with a menu offering a great selection of quality food. The portions sizes are just right, the presentation was wonderful. The service time wasn't as quick as I would expect and the restaurant...

Lovely new decor but why did we have to wait 45 minutes for a breakfast. It’s a real shame as the food isn’t bad. But the gloss certainly fades when you watch people who came in after us getting served quicker. Can’t say I’d recommend...

Great lunch. The selection was great, price point very reasonable, staff were very welcoming and the service was fast. The restaurant is very pleasant and a great place to sit and enjoy a quality lunch without having to book. Lots of tables well spaced out...

We came this morning for breakfast. We each had a breakfast bap, the bread was dry and not very fresh, the bacon and egg were both cold too. The price paid didn't reflect value for money at all. Don't think we'll be rushing back anytine...

Been going to Melbicks for 20 years. Seen it through ups and downs but since the Blue Diamond takeover it has gone only in one direction. And the refurb and new menu in the restaurant is worth travelling just to try - even if you...

Me and my wife and two friends went into Melbick’s restaurant yesterday (31-12-2021) time 1:30. Not many people eating or ordering at this time, about 12 seated and already eating. We ordered fish and chips at £12.99, as my wife had said last time she...

Really impressed with the family breakfast with Santa event. The food was freshly prepared and really enjoyable. The organisation was particularly good so Definately look to do this again next year.

We love having a breakfast here: always hot, tasty and served with a smile- always! Last couple of times have tried lunch. Different shift manager, hit with staffing (as is a lot of industries and can’t be helped), but ended up having to go elsewhere....

Had lunch at Melbicks restaurant today and waited 1 hour and 15 minutes to be served. We were told it was a reduced menu as they only had one chef and were generally short staffed. We realised there would be quite a wait and this...

Disappointing visit. Seated quickly in half empty restaurant (11.55 am) and given menu. One minute later staff member (appeared to be senior member of staff as the lady didn’t have apron on) approached and asked if we were ready to order. I politely said “could...

Contrary to many of the reviews, we found the staff diligent and welcoming. They and we were sadly let down by the food , which was basic catering done badly. A long soft bread roll with a bit of filling is not a panini. This...

The staff have no idea of hospitality, arrived at 11.25 and waited to be seated whilst the member of staff fiddled with the till, eventually acknowledged us but still fiddled. Then at last came to us and we asked for a table for four for...

Service is shockingly awful. Absolutely not welcoming to customers with the staff loudly complaining that customers were coming in (the restaurant was less than 1/3rd full) and how if ‘all these customers are let in’ we would all be waiting ages for drinks. Basically that...

As usual came in for our Costa Coffee. Felt so safe. They quite rightly insisted on the track and trace. Felt awful for some of the abuse they received to keep us all safe. Despite this they were very cheerful and put a smile on...

Very disappointed today. Usually go to Costa for a take out but there queue was long. Tried melbicks cafe. Extremely slow with 2 members of staff standing around whilst drink orders piled up. Rude lady in charge ordering customers around. Unpleasant experience. Costa every time!!

Visit to cafe today - arrogant woman who seated us raised her voice when I "dared" question why melbicks cafe was not using the NHS track and trace. Why they are using their own version in order to promote their loyalty card scheme.She loudly stated that as a cafe by law they have to use their own - not the NHS version !!@ Blue Diamond you need to inform your staff of the Law and ask them not to be so rude !

Was bringing my sister for a treat and to have lunch in the restaurant I phoned to ask for a wheelchair and was told there was none did not know where they had gone. Was disappointed for my sister as she does not go out much

The food was fine but the service for a quite Monday afternoon was very slow and disorganised. I know Covid precautions mean everything takes a bit longer but this was just very slow which is a shame.

Excellent Covid precautions, all systems in place and strictly followed by all staff. Service, food and restaurant all relaxed and we had a very enjoyable experience.

Just some follow up news on Melbicks : - their cafe has reopened .Just emerging from alfresco cream tea. Excellent service . High standards of cleanliness throughout.

We visit melbicks a number of times in the year as we do a lot of garden centres. The restaurant is always clean and tidy and food is excellent. We do like the fish and chips which seems to be a fixture and I see why but there’s always other things to choose from that tempt me. It’s always a treat.

Second visit (and last) Ordered Fish and chips, the portion was small, in my opinion for the price of nearly £11, the triple cooked chips looked and tasted like triple reheated chips! The mushy peas, what the hell did you do to them, absolutely awful, terrible texture and taste. The tartare sauce was ok, well done for opening that jar without ruining it. My wife had liver and caramelised onions, the liver was very rare, i would have sent it back but she doesn't like a fuss. Next time I'll go the extra mile to the Toby down the road, never had a bad meal there and it's cheaper. The only saving grace was an Irish waitress who was charming and pleasant. I didn't see one sign indicating where the restaurant was inside the complex, now I know why.

I've been twice in the past few weeks. Lovely cakes, although expensive, and decent selection of drinks. Hot food and sandwiches etc. look great but lack a little flavour. Cod batter delicious. Peas grey. This place is more about the space available to be able to sit and chat, and mooch the garden centre and outlets. So I will return.The staff are helpful and flexible but disorganised. It seems to take an age to pay, which is particularly poor if you've a bowl of hot soup cooling down for 5 mins. Hygiene and safety wise, I wish the staff would deliver food to the table by tray and not walking about a hectic place with their thumb prints securely on your plate. Fiddly and therefor grubby sugar and vinegar jars and bottles need a rethink regarding hand hygiene, when so many children and vulnerable adults about.

Recently celebrated my wife’s 40th Birthday and this place was the perfect venue. Location wise it was ideal, close to the M42, M6 and international train station, it made it very easy for everyone to get to who where travelling from all parts of the UK. Ample free parking and easy access also made it easy for our guests. The venue itself was the perfect size for our 50 plus guests, the room was great and easy to decorate and the soft play area was a god send for all the children that came. What really made this special though were the staff. I’ve never experienced the level of care and service we received before. Both Zoe and Katie, plus the chef and all the staff were simply exceptional. The help we were given, the food we received, everything they did made it the perfect day. Hats off to the entire team, my wife was beaming when we left and all of our guest commented on what a fabulous day they’d had. I can not recommend this place enough, they were simply amazing. Thank you!

Love the actual garden centre but this cafe isn’t quite as good as it could be. It’s big enough but the service area is small and seems disorganised. Food is nice but expensive for what it is. Good that they have an area for dog owners like myself to be able to sit. There’s a Costa inside the garden centre which I much prefer.

Met friends for a catch up here and had lunch. Nice place with very friendly staff and food at reasonable prices. Was extremely busy when we went but still managed to get seats and not to claustrophobic. Will go back soon.

After having my four years old birthday party here in October (which was fabulous, great attention to details, fabulous tuck boxes for the kids. All backed up by the parents who attended) I decided to booked Supper with Santa. Wow wow wow such a lovely experience from start to finish,from the greeting Josh the elf gave us to the atmosphere in the room, the decorations to Santa arriving to the sound of sleigh bells. Santa was great he spent a long time with each child at their table & even interactive with the parents which was great to see. He then read a Christmas Eve story even I hadn’t heard & I’m 40!! Then it was time for photos, as many as you like! We didn’t feel rushed at all. This was all topped off by the lovely food, we left with smiles on our faces, full tummies & lovely memories. Well done guys you should be proud of yourselves, I hope you all have a merry Christmas.

Great afternoon with santa fabulous atmosphere and loads of fun ! The food was really generous and tasty really good value for money well done melbicks see you next year

Tea with santa at Melbicks garden centre was absolutely fabulous for both the children and the adults. The staff were happy and extremely helpful and the atmosphere was very festive! Santa made time to talk to every child individually which i thought was amazing.. Santa also engaged well with the adults and created a really fun atmosphere for all. The food was very tasty and a generous amount of food was provided. The toy that the children received from Santa were really good quality.. overall me and my family had the most magical day! I will be 100% returning next year to Melbicks for Tea with Santa, we can not wait! Well done to all of the team! You were amazing!!!

Wow wow, wow. We have visited many events like this over the years but none of them come close to this . The setting and the food were fantastic but what really made the event magical was Santa and his elves that attended to our every need.Santa must have quickly identified that the audience was made up of many generations and superbly mixed tradition with modern ensuring there was always laughter and smiles on everybody’s faces.He engaged the adults as well as the children alike and spent the whole duration of the breakfast in the room giving each and every child and their families an equal amount of quality time. We personally found him to be very quick witted, charming and genuinely interested in what we had to say. He clearly didn’t have a script and clearly didn’t need one. What was particularly impressive was the way he handled the situation when one of our adults became a little cheeky with him. It was nice to see Santa laughing and trying to compose himself before carrying on with the show, that just made us laugh even more.Reading the review about bad Santa makes me believe that the person who wrote it either wasn’t prepared to engage in the festivities in which case, they shouldn’t have booked. Or they went to a different event. Or they are just a ba humbug and just had to write a bad review for the sake of it. The bit about the elasticated beard is in itself laughable. Were they honestly expecting a foot long perfectly shaped consistent colour “real” beard? If so, I guess they’ll be expecting real reindeer on the roof of their house this Christmas Eve .Not fair given the time and effort that was put in. Shame on you bad reviewer. We will be returning next weekend with friends to visit Santa in the main store in order to experience the Christmas spirt further. I’d recommend that anybody yet to see Santa should go see him in store. It’s free, he’s fantastic. What’s not to like?

Not sure if the review below is accurate but it is totally opposite to what we had this afternoon. Tea was superb and Santa was great to both adults and children alike. The food was out of this world especially the cakes plenty of tea and coffee and the elves attended to every need . If you do one thing this Christmas make tea with Santa at melbicks a must do thing and then a tradition .thanks melbicks see you next Christmas it was definitely a five star event

Enjoyed a family and friends breakfast which was nice enough, tea was like warm but was pleasant..went downhill quickly after ‘Santa’ appeared. Whilst his appearance wasn’t the best (obviously elasticated beard) things were going ok, until ‘Santa’ decided to opt for a comedy roast of one of the adults present. Mocking the persons looks, to making slightly sleazy remarks to the female partner. Santa went on to imply the person had a weight problem. Became a bit embarrassing and awkward in front of children. Put a dampener on the occasion to be honest. I would suggest ‘Santa’ concentrate on amusing the children a little more rather than mock adults present under the misguided belief that he is some sort of comedian.

Had a lovely few hours here today, young grandson enjoyed it, was plenty to see and stayed and had lunch, the only moan is when we went to baby change, two baby change mats but one is badly damaged definitely seen better days and needs replacing

Visited mid morning . The cooked breakfasts looked great but as I am trying to be good before the festive sprit kicks in I decided to have a tea cake and coffee. Lovely friendly staff who make you feel wanted. Everywhere clean and tidy. Will return.

It started well, really busy, good service at the till, but that's where it ended unfortunately. We had a pumpkin and squash soup with cheese scone, a cheese and tomato chutney focaccia, and my Son had fish and chips.

Took grandchild to play area where no one could be bothered to clean any of the plates, cups etc of the tables. Staff even delivered food to people and still couldn't be bothered to pick any of the dirty plates, cups etc. Won't be going there again, dirty and dangerous for children. I don't know what we are paying for, no supervision by staff

I can’t rate this restaurant enough. The food is delicious and it’s great to get a lovely meal in between shopping.

We really enjoyed our visit to Mebicks Restaurant. Food was really good and hot!! Cannot wait to go back!

Popped in here to get a plant - the plant and garden goods part is absolutely fine. However we popped into the cafeteria. I fancied one of their sausage rolls, which looked quite nice, however at £6.50 each absolutely no chance, this was for a solitary sausage roll, no chips, salad, potatoes etc. £3.95 for a small piece of quiche. In the end we had scones, which we're rock hard and dry - will stick to the costa there in future.

Worked nearby and often called here. 5 of us met up to discuss the old days. Coffees and teas all good. Various breakfast cobs all good. Nice place. Staff friendly and helpful as usual. Will definitely go again.

Would highly recommend this restaurant. We had a friends meal out here and could not fault the food. The staff was very attentive and wanted to deliver good service. Definitely worth a try as you won’t be disappointed.

We quite often visit the garden centre and are always tempted into the restaurant, sometimes for a 'proper meal' but more often than not we succumb to the cakes!

Nice trip until we got to the checkout...

We visited Melbicks restaurant today and we could not believe how much it had changed since our last visit a few years ago. What a difference. Very Friendly staff who were very busy and the food was very tasty. I had belly pork which was delicious. I was pleasantly surprised by this as our last visit was very forgettable.

Had lunch here yesterday the meals came out and so disappointed with the food I jacket potato with chilli and it was very dry and tasted terrible the salad was brown, my daughter and son in law had a sandwich which looked terrible now this morning we all have terrible stomachs and can only put it down to the food here !!! Very expensive my advice is to avoid the restaurant!!!

Had a good visit. Lots to do. Lovely lunch. Bargains in the gardening section. Will definitely be returning. Spent a good 4 hours here 😊

We popped down this morning for breakfast and really wish we had just gone to costa instead. We ordered 2 breakfasts £8.50 each plus £2.20 I think for 2 slices of toast. The worst breakfast Iv ever had nothing had been covered under the hot lamps so it was mostly dry, the sausages have no taste, fried potatoes really not good, beans were dry they resembled the texture of porridge, honestly it was really terrible. If you want a really top quality cooked breakfast you should try Dobbies garden world or Notcutts in Solihull. You will get great food and it costs half the price. We will not be returning to Melbicks restaurant for food again.

A friend and I called in and decided to have a meal. They were closing soon, but cakes and drinks were still available. However, when my friend asked about hot food. The lady said we could order if we were quick. This was a relief, as the Costas cafe is extremely expensive. We decided on jacket potatoes with chilli. We also ordered hot drinks and cake and cheesecake. All the food was very nice and we would return.

Me and my husband have been coming here for over 30 years I really don't think it's a garden center any more there are more clothes and being toys and house items

Went there to catch up with some relatives and enquired about breakfast only to be told rudely that we were too late. I fully accept that we were to late but it would have been nice to be told in a polite and friendly manner,

We called into Melbick’s after Christmas shopping in Solihull to have lunch and buy a couple of items. We decided to have a hot meal and choose the beef bourguignon with sautéed potatoes. Although we ate this meal as we were hungry and being polite but did regret this later and should have returned the meal to the kitchen and asked for a refund. The sautéed potatoes were well overdone and very crispy and the beef bourguignon was squares of cooked beef mixed into a sauce with hard sliced mushrooms and undercooked onion. The price we paid for this was not good value for money and we were very disappointed with the meal after hours of Christmas shopping.

We visited the cafe when taking our youngster to the adjoining soft play area and ordered coffee's and cakes which turned out being (what we considered) over priced for what was provided. The cafe area itself wasn't very pleasant- being part of, what seemed to be, a massive greenhouse that was cold (in November) without any atmosphere and also noisy.

Melbicks now taken over by Blue Diamond. Restaurant busy on this Sun lunchtime but staff efficient. Ordered Baguette with offer of salad/coleslaw. No complaints. On the upper end of reasonable price.Coffee good. Was noisy but to be expected, given time of year.

Group of the old workers met for a breakfast chat. Very relaxing atmosphere breakfast cobs all very good. Staff friendly. Enjoyed the HS2 exhibition. Have been before and will go again.

A well presented restaurant, good facilities but food is very expensive. There are plenty of cakes to choose from. Hot food is available but quality out weighs quantity. There is a soft play area for children within the restaurant which is handy when you want to have piece and quiet for a while.

Long wait for food in noisy restaurant (there's a children's soft play area) to one side. Food mediocre - in not very pleasant environment.

My mum and I visited for a leisurely Sunday afternoon a couple of weeks ago. We had a light lunch of cauliflower soup with crusty rolls and cheese scones (they were delicious). Still peckish, we decided to go for afternoon tea as we saw a nearby table enjoying theirs and got serious food envy! The afternoon tea was GREAT - 2 scones with clotted cream & Tiptree jam, cucumber & cheese and ham sandwiches and the top plate was strawberries and cream, brownies and macarons. Unlimited refills for hot drinks. The best thing was the fantastic service we received from Isabelle J who looked after us like VIPs! Highly recommended indeed.

Arrived and ordered breakfast- after 20 minutes toast arrived with an apology that they were just cooking black pudding. Breakfast eventually arrived... Disappointing service since Blue Diamond took over. Will not return.

During a trip to the garden centre we grabbed a spot of lunch at the restaurant having eaten here previously.its now run by blue diamond and not wyevale as before.