Megan's At The Old Town Hall Restaurant (Richmond) in Richmond upon Thames

Mi trabajador de apoyo y yo adoramos venir a esta sucursal de Megan porque el personal es muy amable y competente. Cuando mi trabajadora de apoyo mencionó que sus huevos escalfados no estaban hechos correctamente, el camarero rápidamente le ofreció algo sobre la casa, así que NO había ninguna sugerencia de que el personal de espera no puede tomar decisiones. Ella pidió un delicioso batido para ser compartido por nosotros dos 😋, se podía decir que se hizo allí y luego y era increíblemente fresco. Continuar con la gran comida y el servicio, el hecho de que ambos adoramos los perros hace Megan's un lugar especial para nosotros.

La comida era muy sabrosa, sin embargo, el servicio era bastante lento y teniendo en cuenta que era un martes por la noche y no ocupado esto no fue genial. La decoración era muy bonita.

Tan decepcionado, que vine aquí con mi madre como a menudo hacemos un pequeño fin de semana en Londres y pensé que este lugar se veía precioso. El lugar era hermoso y graciosamente bromeé que esperaba que este lugar no fuera uno de esos lugares que se ve bien y tiene mala comida. Tenía mala comida. Las papas fritas eran como las papas fritas McDonald’s, los cócteles eran caros y a la par con unas cucharas de intemperie (después de mencionar esto el camarero nos dijo que de hecho eran premezclas) los calamares eran sosos y me daban una ola de dolor de estómago mientras esperaba mi principal ( unos 40 minutos ) y mi principal de shakshouka era promedio. Por favor, no se deje engañar por el hermoso interior, la comida es increíblemente pobre!

Popped in for mid afternoon coffee only to find that they had run out of milk and despite being located in town nobody had gone out and sourced any!? Utterly bizarre. When I say popped in, I mean it was quite a palaver to get in being a wheelchair user. They do have a ramp and ask you to ring a doorbell for assistance with it, which would have been fine if anyone had realised we were ringing the thing. Fortunately a couple of exiting patrons offered to attract somebody's attention and I was somewhat precariously rescued from the pavement. Be warned, the ramp is not user friendly if your wheelchair is 27 ins or over in width. The place itself is nicely decorated in a sort of Boho way, using macrame hanging decorations to give the illusion of section privacy. It was extremely popular with tables filling as fast as they were emptied. The service was slow, probably due to how busy it was. The atmosphere was fine but to be honest we won't be back. Too difficult to get in, to be served and to have a coffee with real milk rather than nut water/juice.

Delicious feed and super available staff! Sowmya's service was great, she took time to explain us all the dishes. Strongly recommend

5* service Food was very good Restaurant was busy but not noisy

Great restaurant. The food was very tasty, there were many vegetarian/vegan options. The atmosphere is really nice and the staff are friendly. It's not super cheap but it's worth it!

The Hash browns ? , am not sure if the chef had a stoke way through inventing this dish , and they just gave up on it ! Theres nothing really wrong with the dish it's just not a hash brown. It's more like they wanted to create a mozzarella ball out of potatoes or something ! Or Tater tots as the waitress so "lovely" called them

Food great but can be very spicy hot.

fantastic service and food is delicious

Came for a birthday brunch - lovely food and service from the manager. Would recommend the hash browns. Thank you

Viviana was super attentive and ensured we had everything we needed for a great breakfast. We love everything about Megans!

We ordered brunch plates and portions were extremely small for the prices charged - see attached picture. We raised the portion issue and got offered a slice of toast. After only being in the restaurant for 1.5 hours on a Monday afternoon we were told they needed the table back, despite another 4 tables nearby being empty. My friends recommended meghans but were shocked by what we received today. We left disappointed and hungry.

Food was tasty. Service started off well but by the end of the meal we felt completely forgotten. Gave us a dessert menu but didn't come back to see if we wanted anything. Did not check if we wanted more drinks and didn't make any effort to make it special for my Niece whose birthday we were celebrating and I requested when booked. Overall disappointing

Friendly atmosphere & great service - Jane is awesome!

It was a birthday visit to Megan’s and we had a great time. The food was very good. A meze selection which was very tasty. I will certainly return to try another dish . Service was excellent and when the waitress knew it was my birthday she told me I could have a free dessert. She bought it and wished me happy birthday, with a candle on the dessert. I thought that was really lovely as at my age I rarely get candles any more. 😂.

For me friendly helpful staff is important and it is always the case at maghens. Apart from the fact the food is delicious! And dog friendly

Megan’s was amazing! The hot honey halloumi fries were perfect—crispy, sweet, and delicious. The staff were so friendly and made us feel really welcome. Can’t wait to go back!😊😊😊

1st time at Megan's, we had a large group, there were no complaints from any of those in the group. I had breakfast which was good and tasty a fair meal for a fair price.

Staff is super friendly, Jaroslaw our waitress this evening walked us through the menu and gave us good recommendations, food was on point! It’s also pet friendly, and they gave some treats to my dog during our meal x Will definitely be coming back!

Everything was good, nice atmosphere and good service. Some constructive feedback: the metallic chairs were very uncomfortable and I be batter on the bread as too cold and could not be spread on the bread.

Great food and ambience, staff at Richmond branch warm and friendly. The cookie dough is absolutely delicious!

Average at best. Over hyped. Staff was friendly.

Everything here is simply delightful and they have the best matcha that literally became my favorite!

I've always enjoyed Megan's but felt compelled to share about my recent experience. I pre-booked a table for 6, clearly stating that I need a space for a baby prem. When I arrived, not only they sat me at the underground floor, when I requested to change to ground/first floor, all the staff (2 managers working at that time) were ignoring me. They made it clear to me that the tables are reserved. I had to made my case that I specifically booked with a request for a baby prem, surely, common sense would know it is inconvenient to allow mother with a prem to carry her prem downstairs. The easy thing to do is to reshuffle the bookings and why is that so difficult. It tooks a while to resolved and got us a table. The lady waitress (very smiley, forgot her name) really made all the difference! Only advice I can give, please do not have 2 male manangers working at the same time. You need a female manager who understand female struggles!

Great service by Jane and also Mifita! Great chats about hospitality and destinations

Jaroslaw was amazing!!!!! Best waiter ever

Deep frying scent throughout and extremely rude staff. Went in on a quiet mid-morning with virtually no one inside. My mother and I asked for a table as we just wanted a coffee and the front of house told us there were NO tables available despite half the restaurant and coffee bar being completely empty. Check out Hagen instead for better vibes and coffee.

Spent our family Christmas party here a few weeks ago! 10/10 service. Tameka assisted me with my allergies, so thank you!!

Jaroslaw was very accomodating and gave us very friendly service!

Amazing service from Jaroslaw had a great evening and they didn’t kick us out as we talked the night away

The place is lovely, food was nice and our waiter, Mattia was very friendly! We’ll be back for dinner / drinks next time. The fact that the place is dog friendly is also a +

First time here, great food and charismatic service. Surely will return.

A thoroughly disappointing lunch. £75 for 2 cold meals (sent back and reheated) some cold fries (sent back and they forgot about them) some pancakes (1 missing the banana.topping) for the kids and 4 drinks. Not somewhere I will be returning too. Couldn’t wait to get out of the place.

Jaroslav was our waiter. Very attentive, efficient and polite, with a big smile! Great food, well presented and good wines. Good value for money.

Booked a table but on arrival we were told that they couldn’t take orders for 30 minutes due to a large party. We ordered drinks which didn’t arrive for 30 mins. One hour in to the wait, we asked when we could order food and they said it would be another 30 mins. We had to eat elsewhere. Disappointed as we had pre booked for a birthday dinner for 2. Staff were friendly and clearly sympathetic but the kitchen was just too busy. I wouldn’t eat here again.

loved our experience here and our meal here! Jaroslaw was an amazing server and brought the vibes! Highly recommend dining here 😊

Great experience at Megan’s in Clapham with Jaroslaw. The beetroot warm bowl was great & marmalade martini and amazing service

Service was brisk and the waitress gave us the impression she'd rather be sonewhere else. The food was tepid, a request for ketchup for my bacon and sausage was met with a dismissive reply of 'we don't do ketchup'. If you are offering an English breakfast (calling it a grill isn't fooling anyone) you really should expect requests for ketchup. Why a place like Megans feels ketchup is beneath them is an arrogant stance. The toilets were grimey and poorly maintained. Feel I've been generous with 2 stars. The coffee was good and the food came quickly. Probably because it cooked hours before. I'd rather wait a few minutes more for the food to be reheated properly.

Massive thank you to Aaron for the great service and a continuous warm smile. Massive thank you.

As always, best place for breakfast 10/10

Delicious food and drink with friendly and prompt service. My mother had a smoothie, and I had the hot honey, halloumi and avocado toast - definitely recommend! Thanks very much to your staff for a lovely relaxing morning.

Great food and great service! Amani was excellent!

We came on Saturday and were excited to try but left very disappointed. We waited 20 mins for someone to take our order. Waited another 10 mins just for some tap water. Food arrived after another long wait. Fries were cold so asked for replacement (never received these). Food was good but expensive for what it was. Cocktails were nice as was decor. Took ages to get the bill and had to ask them to remove the fries we didn’t get back. Not sure why the service was so poor as it wasn’t that busy. Would not come again, sadly.

Truly phenomenal experience. Was well taken care of the food was fabulous as well as the drinks. Special mention to Zsanett and Mark who looked after us and made sure we felt welcome. Shall definitely be returning.

The food was delicious and the portions were great as well. Service wasn’t excellent after being forgotten about on multiple occasions. We waited approximately 40 minutes in between starters and mains and waited a further 20 minutes after we finished our food to get someone’s attention to pay the bill even though we were the only ones in the restaurant. I would probably come back at a busier time when staff are more attentive and it isn’t so quiet.

Jaroslaw was a fab waiter - great vibes

Although it was busy in the restaurant and we hadn't booked we were made to feel very welcome and the food was lovely.

8 gal pals, eating, drinking and being very merry!!! The food was so tasty & delicious, we shared a load of starters and then all had something different for main. Everyone cleared their plates! The service was awesome and if you can get your hands on a 50% off food voucher… you are basically winning at life!! Will defo return, great spot to get your night off to an excellent start!!

Lovely waiter, very professional and checking in on our food and whether we need more drinks regularly

Precioso lugar solo falta en servicio y calidad de la comida Las bebidas pedidas tardaron años en entregarse en algunas ocasiones Estuve en el Twickenham también y no mucho mejor - la decoración de nuevo fabuloso, pero le falta en otros factores

It was very slow but then Jaroslaw came and our experience got much better

Jane was amazing. She gave great efficient service

Sowmya was an amazing waitress, attentive and very friendly throughout.

Sowmya was so great! Great service!

Eliza and Jane were legends so kind and great service !

Superb dining experience, exquisite food and sensational service (we are especially grateful to Shivam and Tamani at the Richmond branch). Gorgeous, comfortable and sumptuous seating. The decor is seriously stunning. We were seated quickly and went for the Neighbour Night's menu...£20 for the three course meal is an absolute bargain...and the food definitely didn't disappoint. We went for the Turkish fondue to share and the calarami. Mains were the open halloumi, shakshuka with Piri Piri chicken and open chicken. The harissa hummus was delicious. We were so full we could barely manage the desserts ... Salted caramel ice cream with Candied walnuts and carrot cake - both absolutely delectable. We will certainly be returning soon. Highly recommend. We came back two weeks later and received superb service from Leakna and Rafael. The cookie dough was to die for. We were welcomed really warmly. Megan's Richmond is definitely our new family favourite restaurant.

I love Megans and always keep coming back for the food and atmosphere but today I’ve decided to only go to the Richmond branch because of Zsanett! She was so friendly and really funny 10/10 service! Thank you for taking good care of us in our visit today!!

Enjoyed a few breakfasts, where the food was flavourful. Need more food experience. All provided with smiles and engaged service. A dinner booked.

My 1st time here and it was amazing the food was delicious! It was friendly and calm and I can’t wait to come back! Tamani served us and was lovely ! So polite and friendly.

Fabulous breakfast with very attentive staff memeber Sowmya.

Great service and lovely atmosphere. Served by Niamh who was lovely and attentive

This was a cute find from a visiting Aussie wondering Richmond. Tamani was lovely and a great host. Food was fabulous and I liked the hash browns which I was not what we get in Australia but these were better and so cute and since I’m missing my dog was glad to pat some dogs in the cafe

Very welcoming staff, delicious food, warm and cosy atmosphere on a freezing cold day

Lovely brunch in a chilled friendly environment. Xmas brunch was great.

Felt very welcomed as soon as we walked in. Our server was attentive, food was great, we had a lovely time.

Had a lovely evening, very well looked after by Viviana. Thank you very much!

Just Stunning! The whole place is beautiful. The food is incredible and the service is fantastic. We had such an amazing time. Will definitely be coming back!

El personal no es agresivo, bastante amable y relajado. Nuestra comida, yo tenía lubina estaba perfectamente cocinada y la salsa bien equilibrada. Terminado con helado - encantador y no demasiado dulce.

6 ladies all wanting to drink Prosecco but none of us like the glasses it’s served in so we did not order it. Please get champagne flutes as an option it makes a difference

Lovely staff and athmosphere. Zsanett’s service is excellent.

Lovely restaurant, open donor kebabs and Ollie are the best!

Thank you Ollie, brilliant and friendly service!

Great experience here, would definable recommend! Brought my mum for graduation dinner and she enjoyed the atmosphereand food. The staff were anttentive annd looked after us, especially Sowmya, Oliver, and Shivam.

Had a lovely birthday bottomless brunch experience, the food and service were amazing. Would definitely go back!

Great service. Millie was amazing, she was so friendly and went above and beyond!

Food and drink all amazing! Service was great, thankyou Millie for being so lovely!

Janhavi was a bundle of joy and really knows how to sell a dessert :) the food was good, but janhavi is the real reason to return. A really asset to Megan's.

Great place for brunch - warm welcome, cosy fun atmosphere, great food and lovely friendly service from Zsanett!

My besties and I sat here for over 5 hours chatting away and having the best time. Great food and wonderful service from Sowmya 🥰

Janhavi and Shivam were great. The cookie dough was a must and my partner loved the pink vodka lemonade

What a great Wednesday evening. Rafael and the team were superb! Delicious food

Excellent brunch in a wonderful setting. Zsanett looked after us superbly - a credit to your company, she went above and beyond and made our first visit to Richmond very memorable.

Top quality food, amazing staff, best Megan's Rafael, Oli and Sonia rock!!

I love this place. It never feels cramped and there are several tables which are quite private, helped by the rope decor. The food is different from the usual high street menus, with a Middle Eastern accent and really interesting combinations. The staff are friendly and helpful without being intrusive. Megan's is great for breakfast and lunch, but the menu is flexible enough to make it a relaxing evening venue too.

We had dinner on the 24th of November and want to thank Tamani and Janahvi for their service! Their dessert suggestion was the cherry on the cake!

Tamani was superb. Very friendly and attentive.

Thanks Sowmya for serving us a lovely breakfast!

Dines at Megan’s in Richmond. Our server Tamsin was excellent and really made the difference to our visit and happily got into the Christmas spirit with us. Highly recommend the Christmas Kebab!

Lovely laid back atmosphere, good food and really kind staff

Possibly the least bottomless bottomless brunch I’ve ever experienced. Had to shout staff across to refill drinks when glasses were sat empty. Food was OK. Rules were ridiculous - all had to have bottomless and had to stick to one drink throughout. One server (wearing reindeer antlers) was amazing, but the other made us feel awkward for wanting a refill at a bottomless saying ‘I think you’ve had your money’s worth’. Wouldn’t bother going back.

Lovely atmosphere, really tasty food, and a shout out to our lovely server Grace, she was very attentive and recommended great dishes, really made our time more enjoyable and pleasant!

Lovely place for a brunch with friends. Sowmya attended to us and was incredibly gentle and attentive throughout. Highly recommend!

Really lovely brunch. Leakna was great. Thank you for looking after us.

Ambience and service was great. Tge server Zsanett was very helpful and kind.

Was served today by Zsannet - amazing service. Felt comfortable from start to finish and she was incredibly attentive. Will be visiting again very soon.

Had a lovely meet up with some family & grandchild.

Zsanett was super helpful. A real star.

The food was really tasty but the overall experience was spoilt by the awful service despite the restaurant being very quiet and there being multiple staff on shift

Delicious food/coffee, very attentive staff, always welcoming!