Megan's At The Old Town Hall Restaurant (Richmond) in Richmond upon Thames

Food was really good. Ollie was really nice and helpful.

Our server, Ollie, was polite and helpful. The atmosphere in the restaurant is warm and welcoming. However, I wish the falafel was seasoned more.

Great service from Ollie and the team

We loved our waiter Ollie, he was very charming!! The service was quick and amazing, our drinks and snacks were delicious! We will definitely be coming again soon and hope to have Ollie as our waiter.

Get the open, lamb kebab, it will change your life. Quite pricey so would say its a good place for a special occasion but the meal was lovely and good service. We went with my 10 month old son and very family friendly too.

Went to Megan’s today for a little afternoon treat, and we had a great time. Our waiter was Ollie, lovely quick service, our drinks and snacks were perfect and we can’t wait to come again soon! x

Leakna and Amalie have been amazing and the food has been fab! Bottomless drinks have were no stop flowing

Amazing service from Leakna and Amalie

Amazing service from Leakna and Amalie

Family and I came for drinks a few days ago and were served by Ollie. He was super helpful and attentive. Overall a great experience - thank you!!! ☺️

We visited on Wednesday evening and were served by Julia, she was great! We shared a starter platter, and it was absolutely fantastic

Great food, service and atmosphere

Been to here today for early dinner, from the moment we entered, the ambience and vibes of the place were so charming! We were greeted by ‘Amr’ who was amazingly friendly and hospitable. He was so keen to give us an extraordinary experience, gave us the best recommendations. The food was so delish, we loved the kofta, mini burger sandwiches, sujuk, chicken & they were our favorites. The French fries were so fresh. Can’t wait to come back to try the desserts and breakfast! Special thanks to Amr for making our first time here absolutely not the last! :)

What an amazing experience! The staff were wonderful—especially the manager, who was incredibly friendly and welcoming. We originally stopped by just for a coffee, but thanks to his warm recommendation, we ended up trying some food to share. And we're so glad we did—the food was absolutely superb! Great atmosphere, great service. Strongly recommend this place to everyone!

Lovely service! Thank you, Olly

Really good food, can tell its all freshly made. Definitely will be returning.

Served my Ollie today... Great guy, great service. Many thanks

Served by Ollie today. He gave such a good service. The hot chocolate and dessert was good. Would definitely return!

amazing food and atmosphere was perfect. Oli served us he was amazing perfect for the restaurant could not give him enough praise

Megan's has a really nice vibe and the staff are super friendly. It's a great spot to chill and enjoy a meal. Definitely try the shakshukas—they’re delicious!

Had a lovely dinner at Megan’s today—great food and even better service. Special thanks to Janhavi, our friendly and bubbly waitress, who made the evening extra enjoyable!

Lovely restaurant, fab food was lucky to get in very busy.

A wonderful discovery: a hearty brunch, quality products, and pleasant service (thanks to Lily). We'll be back!

Lilly was so sweet and accommodating! Everything was perfect <3

Was very disappointed with the food! Would not recommend

I love Megan’s and we’re often there because the food and staff are usually great. We went on Saturday afternoon when it was heaving and hadn’t booked. Jamie was amazing and found us a great table, even though it was tough to get us in. He was so accommodating. We were served by Marta who was equally amazing. Super busy but still so attentive! Service was so rapid, but we didn’t feel rushed at all. Jamie, Marta and the team were attentive throughout and when they learned we were in a bit of a rush, were quick to get the check to us so we could pay and leave within moments. Food was perfect as always!

A nice restaurant, with delicious food, and drinks. The service was excellent, the staffs were friendly, and helpful. The ambiance/atmosphere was nice, with good music, and beautiful interior design. Seating areas are available on the ground floor, and basement floor. Sockets for charging are available. Dogs are allowed to enter the restaurant. Toilets for customers are available.

Incredible place! Sophie was an absolute star!

Sophie was an absolute star! Really loved the service and attention!

Had a really lovely brunch. The service was impeccable and the server was very efficient with topping up drinks for the bottomless brunch

Meghan made a delicious lunch/brunch, she's a wiz with a chilli chicken shashuka

Sophie was a fantastic host. Megan's was the perfyspot for our large group booking

Bottomless brunch with Sophie was perfect, thanks for hosting us! Would definitely recommend

Great service and food, Sophie was a great waitress

Lovely atmosphere at Megan’s and I’ve always enjoyed the Mediterranean food they serve. Janhavi was a very attentive and friendly waitress as well. Always such a nice experience.

Wasn’t sure I would like this being a chain but now I know why it’s popular. Great for a late leisurely breakfast.

Amazing food, service and value for money. Tempted into the restaurant by the aromas coming from there and the food did not disappoint. The waiters were efficient and friendly. The restaurant has a lovely ambience. Is worth booking a table in advance.

Food was good! Nice little spot off the river

Amazing experience! leakna was incredible

Had the best time at bottomless brunch! Leakna was amazing!

Great Experience All Around! I had a fantastic brunch. The food was flavorful and well-prepared, with generous portions and a nice variety on the menu. Leakna was amazing.

We had a lovely bottomless brunch at Megan’s in Richmond. Our waitress Sophie was lovely and very attentive, she topped up our drinks always and made sure our birthday girl felt special! Thank you so much xxx

Sophie was very accommodating and friendly. Had a great day!!

Leakna was very nice and provided great service, had so much fun at the bottomless, Definitely recommend

Spectacular bottomless brunch - food was lovely, great for our friend with an allergy too. Lovely time ❤️

Amazing time with the girls. Bottomless was very attentive and did not stop pouring. Food was impeccable and ambience was 😍

Leakna amazing service would Highly recommend. Wet from head to toe

Sophie was great. Very attentive. Kept our drinks topped up

The food is good but I feel I have had better time at the other branches of this restaurant than in Richmond.

Very nice place. Will return again. Friendly and attentive staff, nice decor, comfortable seating. A laptop friendly and dog friendly.

Amazing restaurant and the food is delicious Crazy flavor with balanced and big portions

Great place lovely food and service

The food portions were very small. Food did not taste nice. Cups were not clean. Ceaser salad bread was stale. Meant to be Turkish originated but tasted nothing like it. Food was cold. Overall, very disappointed.

Average service from the waiters and waitresses, but unfortunately the food was absolutely terrible. Myself and my fiancé decided to dine there for dinner and I honestly wished I dined somewhere else. My fiancé had a vodka, lemon & mint cooler and I opted for the ginger bellini. My belling was served in what looked like a glass you would serve ice-cream in. First time I've had a bellini served in a ice-cream bowl/glass. They usually serve it in a champagne flute. We opted for the sharing Platter "Megan's Mezze Feast". I honestly feel that this Platter should be renamed as "Megan's Chilli Feast". Every single thing, except from the 4 slices of flatbread and small portion of fries was covered in red chilli. We could see the red chilli in everything we bit, with the chilli seeds to follow. My fiancé was sweating. When he asked the waiter what type of food it is, the waiter said its a mixture of Eastern Mediterranean and Turkish. The chef is Turkish. Having lived in Turkey a few years, I have never had Turkish food smothered in chilli like this platter was. Extremely off-putting and it almost felt as though I was in an Indian restaurant ordering a really hot curry. There is no need to put so much chilli into everything. Season up the food well with spices and herbs and you won't have to use the chilli like that. Couldn't taste nothing but chilli. Not to mention, the bill then came to £100+. Extremely disappointed and waste of money. Will not be returning and won't be recommending.

Amazing food choices centred on a Middle Eastern cuisine! Fresh ingredients and well-balanced use of spices in the veg and non-veg options. Even the cocktails, such as the piccante margaritas, were splendid! The servers were friendly without being too eager and the decor has the look and feel shared by the Megan’s chain, with charm and a bit of Bohemian intrigue. Not quite the same food choices as the Ivy Cafe next door, but serious competition for it! Richmond residents are lucky to have so many choices!

Such absolutely lovely service! Jamie and Janhavi served us and we’re both such joys to be around, 10/10 would recommend!

Lovely brunch as always and excellent service from Sophie :) thanks guys!

Food was good, chicken was dry.

When we walked in we were met by the very friendly Aaron. He sat us at our table and was very knowledgeable of the menu. Cocktails were delicious and well guided by our server. Props to the young man Aaron who was a service superstar. We will be back!

We dined in last night and I was really disappointed with our food! My partner and I shared a platter of a mixed varity and it was a very odd mixture. Very hard uneatable pastry around equally dry uneatable kofta. Very strange unappetising dry kofta on dangerous sword sticks which looked really disgusting. It was on a black platter and everything merged so was hard to see what you were actually eating. I've eaten before at other Megan's where the food wasn't to bad, but last night was very disappointing.

Go have a drink here! Happy Hour is 3-6pm. Or sit & eat with chums & delight in the unique & delicious menu dishes. Gorgeous Boho Chic decor & a view of the charming Richmond neighborhood. Reservations recommended but not required. Amazing historic building!

Wow. Total scammers. Saw a sign outside advertising £6 happy hour and decided to pop in for a drink. Young man asked if he could help and I said I'd like a drink and could I please have the drinks menu. He stated the drinks menu was on the tables. I took a seat and had a look at the drinks menu - there was also a food menu but no other menus - then ordered a 'Bloody Megan (like a Bloody Mary but not as good). It was average at best. When I came to pay it came to pay I was charged £14.51! So they added a service charge for literally making and bringing me a drink.....which is their job!!! Nobody else in there, zero atmosphere. I asked the female who took payment about happy hour and she pulls an entirely different drinks menu out and says next time I need to ask for the happy hour menu. Seriously, there won't be a next time.

Fun brunch feast, bread was supper fluffy. Nice atmosphere. Service was robotic and overbearing, careful who you get as your waitress! Ours was Somnya and my god, stop pushing staff to upsell at every turn. Especially when we ordered the most expensive thing on the menu already.

Went to lunch today with my friend and was served by the incredible Leakna. She was incredibly helpful with picking a menu item and catered to our every need. I loved my meal and the dessert was to die for. I will absolutely be coming back again in the future.

Had a great brunch/ lunch. We were served by Leakna and she was attentive and bubbly.

We had the most amazing birthday brunch here. Jamie is incredible! The service was amazing and the food was so so so delicious. Can’t wait to go back.

Great food. Lovely atmosphere but a little too much up selling

Lovely place and staff, had the open lamb wrap and it was amazing

It was a bad idea to come because the order was wrong. We were given tap water without glasses, and despite being told not to, we were given pickles. The halloumi cheese was also forgotten. Maybe I am very unfortunate today. Last but not least, the food was not very nice, and the fries were so expensive.

food was lovely, especially the cookie dough, definitely recommend, really cute place will be back soon!!

We go to Megan's for fresh juice (the green one) and pancakes. the last 2 times we have visited, we have been extremely disappointed with the juices. They are NOT fresh, despite what it says on the menu. Im sick of having to send them back as they're turning brown and taste like rotting salad. I make fresh juice a lot, and so can tell a bad one very quickly. Unfortunately, Megan's doesn't offer fresh juice, it's off and comes from a bottle. The price is still what you would pay for a fresh juice. That is extremely disappointing and we don't like being taken advantage of, in terms of paying for something that is not what it says it is!

Second time coming to the restaurant, had really great food and amazing service by Sophie, definitely would recommend the atmosphere is very tranquil

Came for dinner last night and loved it! Tameka looked after us and they had a dinner deal on. Only had 2 courses but I saw they had one for 3 so will be back to try out desert! Loved the open Lamb!

Awful, awful, awful. This place is filled with negative energy. Me and my husband visited on Sunday, the drinks awful and overpriced. The food was absolutely disgusting I wouldn’t even give it to a pig! The management is ridiculous with staff running around aimlessly. We also overheard one of the managers speaking to his staff In such a disgusting manner with such a cruel look on his face. This place needs to be shut down as all my friends who have visited told me the same.

Food was cold! I was starving and food came so late that I had to eat it so I can leave.

Got food poisoning along with 2 friends, an “investigation” was carried out after a second chat with manager .because the previous manager lost the details of my complaint! They said that it could be something else we all ate, however the only thing in common we ate was at Megan’s. No apology or so ever only trying to cover their backs.

Service was slow, but food was good.

Came here yesterday lunch time for brunch. As you imagine it was busy, very busy. We ordered our coffees and food. Coffees turned up quickly - the dirty chai latte was lovely. However, it went down hill with the food. I appreciate that they were busy, but 25 minutes waiting for some pancakes, bacon, and sugar glazed banana.. and some hot flat bread. Not sure about that. Anyway, everything that was supposed to be hot, food wise, was pretty much ice cold. Sadly I couldn’t enjoy my chai latte with it because the time the food arrived it was less than luke warm. I did mention all of this after I took my first bite of the food. They did offer to remake it, but given how busy it was I expected to be waiting at least 25 minutes again, so I declined. The manager must have understood my disappointment and that I was not prepared to pay for the food, as when the bill arrived all the food had been discounted. Bill should have been around £35 but was £11 instead. Appreciate the gesture, I would come back, but only when it’s not busy.

Went for brunch and had an amazing meal. I was served by Aaron who gave me an excellent food recommendation and made me have a lovely time.

Had brilliant service from Aaron!!!

I had a bone bigger than my tooth in my lamb order which i was gonna choke on, and all they did was remove that order from the bill, without even the manager apologizing

I ordered chicken shish which came late and cold, and my son found a bone the size of a tooth in his lamb shakshouka. Manager did not even come apologize. Only the waiter came to say sorry

Food took so long and served cold My friend had a sharp big bone inside his plate of lamb shoulder (no warning of bones inside meal) The manager / chef did not even put effort to come and apologize Bad service and overrated food

I had a lovely birthday meal, the food was delicious and well presented. We received excellent service and the ambiance was great. I would recommend this restaurant.

Our waitress leakna was very good

The food was incredible, leakna looked after us so well

Incredible service, best food I’ve ever eaten. General manager was incredible and made my day

Food and service was so good, very attentive staff without being overbearing!

came with my boyfriend, booked for my birthday and they gave us a free dessert with a candle - such a nice touch! thanks for looking after us

We came as a big group without a booking, they looked after us so well, nothing was too much of an issue for them

Food has somehow gotten even better. Thanks Leakna for the incredible service. Mind reader.

Great coffee, lovely vibe and fab service- the staff gave my puppy a very warm welcome!

I couldn’t recommend Megan’s in Richmond anymore! We recently had a boozy brunch there and they we very generous with the service and the team were amazing!!

Delicious cake and coffee .Viviana was very friendly and helpful.

Had such an amazing time. Was walking along the river before stopping off for some Lunch. Ivan made space for me, even on what looked like a busy Saturday and made sure my allergy was looked after, and made me feel special through out! Definitly recommend the Turkish Eggs if you get the chance!

A great value for what you get with the food and atmosphere. The skewers were perfectly seasoned. The highlight was the service - Jamie was wonderful and we could really tell that he loves what he does!

Janhavi and Robin at the Richmond branch made us feel so welcome and provided us with wonderful service.

Although haven't been numerous times to Megan's in Twickenham the on Ein Richmond was slightly disappointing. Especially the dirty fries with just a splash of cheese sauce and a tiny sprinkle of nduja. For £7.90 it wasn't worth the price at all. The brunch sharer luckily is portion wise sufficient for the price, however this time we did have a hair in the feta cheese. Not sure how it got there and mistakes happen but would expect a higher quality control.

Lovely birthday lunch with my husband on Monday at Megan’s. The staff as always are kind, efficient and courteous. The food was lovely. Our lovely waitress Romina was efficient, professional and friendly with a lovely smile!

Excellent food and excellent for dogs too! Romina was very friendly also.