Meadow Farm Restaurant & Pub in Redditch

Chelle our waitress was excellent, the food was lovely.

Jocey andseanah great service well done.thanks for everything and rest of the staff too

The lady well I wouldn't call her that. But she was quite rude on checking in. Said we hadn't booked the guests that we did, even though I showed it her on my booking, said it wasn't a problem but still said it in a sarcastic way. On return to the room on the 21st at around 8pm, as we came back early as the children were tired after attending my daughters wedding, the key card wouldn't work. There was none on reception the sign said to call the number if needed which I did over 9 times, there was no answer, so went to the attached restaurant )which i shall give a review on shortly)they gave us another key card. Cannot fault the rooms at all. They had everything we needed, beds were very comfy rooms clean and warm. The attached restaurant. So many problems.on the 3 times we visited. 1st time approx 6pm we went for food. Which we waited a very long time for. Even though it was quiet inside. The Orders came out wrong and the serving staff were very rude. The manager or person. In charge apologised and offered free breakfast for the next morning. Breakfast came, different member of staff. Said she had a message to say we had 20% off our orders and free continental breakfast which was nice of her. Day 3. 22nd. We came again for breakfast. There were 3 other customers in the restaurant and 3 adults 3 children in our party. Got the orders completely wrong. Didn't even take for 1 breakfast so we ordered a continental to speed up our time there, there was nothing but 3 croissants that had been there for some time, so I decided to wait for some fresh ones, whilst waiting the waiter brought out a full English breakfast theat was not ordered as I said i didn't want it, she said it was on the house for the mix up. The plate was dirty the egg was uncooked. Couldn't eat it. The restaurant itself was dated with ripped seats and no disabled access from the back of the restaurant from the hotel rooms which was okay at the time as it was quiet but wouldn't have been okay if the seating area was full as our party included someone in a wheelchair.

Jocey served myself and my mom yesturday, and did an amazing job after only being there 2 days. Made us welcome as soon as we got in, took order efficantly and always positive and smiley. Food was good as always. Keep uo the good work guys.

Thank you to Jocey and Seanah excellent service. Food was amazing come out on on time didn't have to wait long at all will definitely be visiting again.

Friendly staff Seanah and excellent service. 3 delicious main meals. We will definitely be back here again.

Pub food is delicious and has a cozy environment!

Great food and drinks with a lovely service from staff on the bar, Gemma & Seanah.

My mother and her four friends went for lunch at the Meadow Farm Redditch on Friday 21st March, to be very disappointed with the quality of the food and the service. Having to wait 1 hour for the lunch to be served after the order was taken was disgusting. You should avoid this restaurant at all cost.

Arrive and told we can sit where we like. we ordered food on the app we ordered 3 separate orders. While we was waiting some waiting staff came out asking if we had ordered this and that and didn't seem to know what table had ordered what .some of our meals came out one of them a kids burger that was so dry I think it had been left in the oven from yesterday. So we waiting a bit longer until one of the waiting staff came and ask if we was missing anything and we said most of what we had ordered she said oh and diapered into the night never to be seen again . So we waited a bit longer and finally some other member after staff came out and took our orders again 🙄 and we waited a bit longer finally our meals came out and I think the hunters chicken had been chilling in the oven with the burger probably the worst one I've ever had and to be honest I'm not normally that fussy about food but this was bad .it seems it needs abit more better management of staff including kitchen staff was a great go to place to go but will definitely have second thoughts next time we plan to go out

Very good service seanah is an amazing bar made.. always pleasant and polite. Great pub

Thank you Jocey for looking after us so well last night at the Meadow Farm Redditch.

Great place to stay and staff were excellent Seanah was extremely helpful and fun

lovely atmosphere. With great service from Seanah and Dan. And the added bonus of Jens famous quiz. Superb night come on down.

Jocey, you're fab! Amazing customer service! We love to see it

We had Jocey looking after us, she was great.. Very friendly and made us feel welcomed and comfortable.

Excellent customer service. The server we had, Jocey, was really great, she was cheerful, very welcoming and had great conversations. Would come again definitely

Was served by jocey excellent service good was ok, didn’t stay in hotel so can’t comment on rooms

Jocey was a fantastic waiter and was a delight to talk to she made sure everything was good with our food

Suberb. love the staff, Jocey especially :)

Amazing service from Jocey, extremely friendly polite and made us feel very welcome. Food was great too :)

We normally love this place however we have now decided we will never entertain this place again. Not only was it an extremely long wait for food (it was busy but not an almost 2 hour wait busy) but when it did finally arrive it was cold, burnt and one of our party found plastic in her burger. We love a cocktail but they tasted very weak compared to last time. We could/should have complained but the “manager” was very unapproachable. Also after our last time there my husband witnessed this “assistant manager “ sexually assaulting another member of staff. My husband is a police officer and knows obviously the difference between “banter” and unwanted touching and we both witnessed that this was unwanted behaviour. My husband spoke with the lady who didn’t want to take things further and made sure she was ok. Not only that but this happened in front of customers. We lodged a complaint with head office as we know how “clicky” this pub is. So imagine our surprise when we walk in and this man not only greets us with a vile attitude like we were making his life difficult by turning up but is still working there. Not only am I shocked but very disappointed that this sort of behaviour is allowed to be over looked. I know we weren’t the only one who put a complaint in against this incident. We will never step foot in that place again and we will be letting people know what type of people work there. We will also be taking our complaint higher up seeing as nothing has been done.

Lovely atmosphere, very friendly staff especially Seanah would highly recommend

Great service from Jocey in the restaurant!!!

Jocey, was a great waitress who was able to give great service, with a kind attitude.

Jocey was very enthusiastic and gave amazing service, truly a credit and went above and beyond!!

Great service by Jocey and the food was lovely

Brilliant Food with staff who gave excellent customer service. We had Sunday Lunch and it was perfect. My wife had the roast chicken lunch and i had the roast beef which was so tasty.

Excellent service from start to finish, great menu and food was great too. Will be back soon

Recent visit to Meadow Farm for a meal with family, we booked for evening at a set time. Was greeted with a gentleman who instantly huffed and puffed and said have you booked, I replied that I had, he then went on to state its a 45 minute wait for food! We said okay as it was busy, we got there for 7.05 for a 7.15 booking, we were shown to our table after a 5 minute wait! We then were left sat for a good 5-10 mins before ordering anything, we then ordered! Our food arrive at 8.40 by which point we were starving, we hadn't eaten all day. The gentleman walked by as the waitress put the plates on the table, he looked at me and said is there something wrong with the food as my face was not impressed we had waited all that time with no obvious hold up or at least not being told we would have to wait that long. We spent 10 mins or so eating only to have to listen to the staff moaning about how busy the place was, I do believe they are a husband and wife part of the team! There were also plenty of other people in the restaurant who had waited a very long time for their food also. We hadn't been to Meadow Fam for quite a while due to this in the past and I have to say I won't be coming back.

Booked for 19:15 on the 08/03/25, Arrived and waiting for 15 mins before anyone spoke to us. A couple arrived shortly after us and were seated. Was told that our table would not be ready for another hour. Whilst we were there, there were two families that were receiving refunds. Clearly this pub has lost control. Very disappointed and appalled.

Just visited for food and Drink. Seanah was very polite and had great customer service

Upon arrival, we were informed we’d have to wait an hour for food. No problem! We were ready to settle in and enjoy the ambiance. After a mere 10 minutes, half of our starters—definitely not winning any beauty contests—shuffled out from the kitchen, looking like they had just completed a long and arduous journey. It took another 25 minutes for the remaining starters to join the party, fashionably late as always. Then came the main courses, which I can only describe as an exercise in patience. We waited an excruciating hour, and when they finally graced our table, only half of the dishes made it. After another 40 minutes the rest of the food finally arrived, Feeling like a castaway on a deserted island of hunger, I summoned the manager over for some assistance. I wish I had caught his name; if I had to describe him, I’d say he looked like a clean-shaven Ricky Gervais but without a single ounce of his signature humor. When I expressed my concerns, he responded with a smug grin and the charming advice to “deal with it.” Oh, how I wished I could “deal with” that attitude! To top it all off, when I dared to mention his rudeness, he suggested I leave. I must say, it was the first time I’ve ever been kicked out of a restaurant for bringing up customer service. Bravo! In conclusion, my experience was a tantalizing rollercoaster of anticipation and disappointment.

Upon arrival, we were informed we’d have to wait an hour for food. No problem! We were ready to settle in and enjoy the ambiance. After a mere 10 minutes, half of our starters—definitely not winning any beauty contests—shuffled out from the kitchen, looking like they had just completed a long and arduous journey. It took another 25 minutes for the remaining starters to join the party, fashionably late as always. Then came the main courses, which I can only describe as an exercise in patience. We waited an excruciating hour, and when they finally graced our table, only half of the dishes made it. After another 40 minutes the rest of the food finally arrived, Feeling like a castaway on a deserted island of hunger, I summoned the manager over for some assistance. I wish I had caught his name; if I had to describe him, I’d say he looked like a clean-shaven Ricky Gervais but without a single ounce of his signature humor. When I expressed my concerns, he responded with a smug grin and the charming advice to “deal with it.” Oh, how I wished I could “deal with” that attitude! To top it all off, when I dared to mention his rudeness, he suggested I leave. I must say, it was the first time I’ve ever been kicked out of a restaurant for bringing up customer service. Bravo! In conclusion, my experience was a tantalizing rollercoaster of anticipation and disappointment.

Ordered a specific breakfast meal which part came early with eggs uncooked, and the bacon which was missed came 15 minutes later and after the eggs and toast had been eaten. Advocado was guacamile, so also wrong. A breakfast meal for one, served in two halves 15 mins apart, isn't ideal. No recognition from staff this isn't acceptable.

Excellent service from all especially Seanah and Sarah

Had a lovely meal, used some vouchers, would definitely go again.

Visited for Sunday Lunch. Took nearly 40 mins for meals to arrive. Seemed lack of staff

Brilliant service from start to finish. Felt really looked after by Seanah and chloe always making sure we have drinks and making sure the foid was ok. Will definitely be coming again.

Seanah and Chloe were very helpful and always on hand if we needed anything. Their service was wonderful, thank you very much.

Great Hotel. Not the cheapest in the area but definitely a great Hotel. Staff are great and can't do enough for you to ensure you have a comfortable stay.

Food was lovely and chiellee Dan Sarah made us feel welcome , the service was vary good although at times the staff where Rushed off their feet but always had a smile, nothing bad to say about meddow farm, so see you soon

Absolutely woeful... the so called two managers are more interested in speaking amongst themselves than serving the customers....several times today the bar was unstaffed whilst they just watched the world go by , staff are undertrained and that is down to management, coat and drink were left at the table i was on and was completely cleared.....issues with tills, draught beers blah blah blah , I can't vouch for eating but if you want a drink avoid at all costs as management are incompetent

Absolutely woeful, management happy to watch people waiting at the bar while chatting amongst themselves, bar left completely unattended, no proper training and complete and utter lack of respect from the management, if you are not eating it seems like you do not matter , appalling

Staff fantastic especially Seanah

Jack and Dan were perfect and very welcoming. Credit to that company

Seanah was fantastic. After her already to be getting other jobs done she seen me walking towards the bar. And served me straight away. Amazing. Thank you Seanah your fabulous 🙂

Would have been a 5 star review but unfortunately what I believe to be the manager greeted us with a very abrupt bad attitude due to confusion around where we could sit because of a private function. Luckily this experience was soon made up for with Gemma who had amazing friendly service from the bar to serving us at our table.

What a lovely place, the girls on the bar were amazing, Seanah and the blonde behind the bar were so friendly, thank you guys will deffo be back soon, can tell they love their job and have fun.

Seanah Gemma and Maddie, what lovely girls to be served by. Pretty girls, lovely service, and great food- never had such lovely bar and restaurant interaction

Grate service from seanah with a lovey smile

Thank you to Seanah, lovely service, very polite and friendly. The food was lovely would highly recommend, definitely be back.

We came to meadow farm for a meal the service was brilliant jack our server was so polite and was helpful with our needs also Dan was pite Haswell.

Lovely food, friendly service. Nice place.

Stayed here a few times, just outside town. However, rooms a good size and away from major roads so quiet. Staff at the bar (Andy a great barman lsst night) and restaurant very good. Curry was really good one night. Very good value if booked in advance and direct.

No one is the reception on arrival..waited a while to check in..that was ok ..room.was cold took a while to warm up clean room great pub on site Definitely go bk

Food was lovely and hot Service was great 👍

We have had another super break at Meadow Farm. We have stayed here a few times now - excellent value rooms and handy having the pub next door. The service in the pub has been excellent especially Seanah and Matt - both very attentive and efficient. Would highly recommend staying here.

Visited on Friday 14/01/25 with my two work colleagues for a drink. Seanah was full of smiles as always and friendly too. We all had a lovely evening

We came for a birthday party at meadow farm with a party of 5 of us, we received 12/10 service from Seanah, she went above and beyond with her exceptional service, food was also very good, but the star of the day was Seanah. Tipped her 10.00 also. Fantastic service once again

Absolutely fantastic service. Great value for money lovely food. Your staff are fantastic. My new go to place I think

Me, my husband and 11 month old came for lunch.. as we walked in we want greeted but there was a big sign saying take a seat.. so we do, we were waiting 20 minutes before anyone came over to greet us. Bear in mind the restaurant was nearly empty. I went over to a man that had pink hair- unsure if name and said we’ve been waiting for a while and he said well you do know it’s bar service… (if we were greeted we would have known) anyway we’ve ordered and food came out, I had fish finger sandwich and the bread was stale. Already abit weary to give my son some food as mine was stale… my son had pasta, mash and peas. The pasta was not cooked fully where it was difficult for him to swallow.. (choking hazard) I will not be returning. Service very very poor. I will also be putting a review.

My gf is hard to please but on this occasion we were both very happy. Room was great. Although it's fairly close to Redditch Town centre it was very quiet overnight. Restaurant was a good experience too. We enjoyed all our 3 courses and the staff were fantastic throughout. They were very friendly, welcoming and professional particularly Gemma. Petrol station with a small shop is nearby too! Probably less than 400 metres away. There's also a Sainsburys about a mile away. Close to M42 aswell.

Seanah and gemma perfect service

We came in for a family birthday meal this evening and the service was absolutely fabulous and joyous right from start to finish. We were firstly welcomed at the bar by Gemma who was extremely cheerful, helpful and demonstrated perfect communication. We were then seated where Madi began taking our order, which was fabulous from start to finish, no request was too little or too big. Fantastic service and communication from both Gemma and Madi, we all would 100% recommend meadow farm to everyone We couldn’t thank you enough for such a lovely evening filled with laughter and joy!

Staff were amazing. Food was perfect, couldn’t fault anything. Gemma was very welcoming and made sure we were all satisfied and comfortable with our table and had a positive attitude all night. 100% recommend.

Food and service were excellent, worthy of five stars. Thank you to Sarah, Maddy and Gemma for the amazing service 😁

Ordered the mixed grill,the egg was cold,chicken and Gammon tasteless,steak like rubber,tinned mushrooms.Didn’t taste like any of it was cooked freshly to me,have had this before and it was okay.Also a 30 minute wait !! Before you ask why I didn’t complain at the time - I shouldnt have to should I ? I left most of it and the waitress didn’t bat an eyelid…Poor.

Very pleasant staff and nice warm areas for this cold time of year

A very warm welcome on a cold evening. The Marstons Pedigree was particularly good and Seanah, our host, was extremely helpful and friendly towards us (my wife & I) taking a short break in unfamiliar territory.

I was served by Alyssa and she was very polite and welcoming. Definitely will be coming back. Thanks for a good service 🍑

I was served by Alyssa , food and drinks where amazing and would recommend it

Food was great and service was fast! Jen was lovely :)

Jen was fab and accommodated our larger party!

Fab service by Jen, very polite and knowledgeable of the menu Lovely food. Will definitely come again.

Jen was fantastic, customer service and humour made the experience even better 🤗

Lovely food. Nice atmosphere. The waitress Jen was amazing

food was lovely and so was jen :)

Jen was a wonderful server very polite and attentive Good tasty food would recommend

Went here with family for a meal. Food and service was great. Alyssa was our waitress for the evening. She is very polite and made us feel very welcome. Would definitely recommend eating at this establishment. I'll be going back again.

Unfortunately, our experience was not the best when we went. My nan ordered a coke without any ice in it, and upon receiving it she realised there was over a quarter of the drink missing. She informed our waiter who said it's because she didn't have any ice in it so some of it has been taken away. I'm confidence your company earn more then enough money to top someones drink off without taking over a quarter of it away because they choose not to have ice with there drink. We've been to many other pubs and restaurants in the past and they've never taken away over a quarter of the drink because we've chosen not to have any ice with it. It seems extremely petty and sloppy in my opinion since you will still charge her well over £2 for it. The service as a whole was quite slow, especially since you mostly have to go to the bar to order instead of good old fashioned table service. That is unless you have an app to order from your table which complicates things further, especially since if you don't have it you have to go through the whole download and sigh up process handing over your details just to order a meal. on the whole for over £70 for an abysmal service and a drink that looked like it was already drunken out of it I definitely will not be stepping foot inside your pup again as there's plenty of other places that are not petty when it comes to drink and service.

Fantastic and Friendly Service from Gemma and seanah in the restaurant

Lovely service by aleesha, food was brought out quickly and nice atmosphere will be going again

Lovely meal in the bar for evening meal, and served by the very helpful, courteous, and efficient Seanah. Thank you for your very professional service.

Basic but clean rooms, staff were friendly enough, location was great just off the motorway.

Service with a smile as always by the fantastic Laura

Great value and the location of the hotel served our needs. We ate breakfast and evening meals at this location. The food was great. Big shout out for Laura and the other lady who was very helpful and gave the perfect friendly service.

Nice place to stay. Shower was amazing! Water pressure in hotels can be rubbish, this was awesome!

Seanah was very helpful, customer service was brilliant. Thank you, will be visiting again

Seanah was amazing. So helpful, quick with taking our order, even after having to deal with 3 very awkward old ladies!! Amazing service from Seanah

The rear area was cordoned off and almost everywhere else was full. We found a seat not far from the door but there was a real draught coming from the window. So, we told the bar staff that we were moving from that table to one that had just become free opposite the bar. They said they would tell the kitchen. They didn't as we found out the server was on his way back to the kitchen with our meals as we were not on the original table. Anyhow, my wife spotted him and managed to turn him round. But all of this was over an hour after we ordered. The people on the table behind us were rowdy, and the one lady's laugh was so loud it actually made me shudder. Seriously! And it wasn't just her. Staff didn't care about the noise. Food was OK though and I would have loved to stay for a dessert, but we had been waiting so long for our main, we didn't want to risk having to wait another hour for it. We have been a few times in the past and had a good meal in a nice environment and in good time. I doubt that we ill be back again after that. It seems to have gone downhill. After we had paid, we just felt invisible.

I used to come to this place just for the long Ice island Iced tea for probably 3 years now and I used to order 2 all the time but today it taste like rubbish just tasted like a cola! The lady that used to give me this cocktail was young and she's really good because of the balance of the cocktail was perfect thats why I keep coming here and ordering the same drinks! but today its not the same I didnt enjoy the first sip of the drinks at all! and they don't want to changed it when I complained! it didn't taste like a long island iced tea! No refund and not allowed to change the drinks! That's 10.50 pound wasted and didn't drink it because I didn't enjoy it! Management pls keep on eye on your menu and people who prepared it! Your loosing valued customer because of this. I spoke to the man in charge and won't allow me to changed it as well. And I asked him to try it to find out the taste. Not a good customer service attitude plus I ordered chickens wings in a 10 pcs deal but came to the table 4 pcs only! And when asked it it's lady on the til faults! They give me 10 pcs and didn't charged me but would be nice if I had it with my favorite drinks! We also used to choose this place for a meeting regularly because of the place😊

Laura was great, nothing was to much trouble

Nice 3 days at meadow farm, staff friendly rooms good, food good. Only down side had a problem with my card for the room On the 3rd day.

Had a meal at the meadow farm which was lovely and the server Seanah was pleasant and attentive

Had a lovely meal at the Meadow Farm, Seanah our server was lovely and very attentive.

Excellent service on arrival and all the way through. Seanah was very helpful and friendly. She gave useful advice on the menu and the meals were excellent.

Restaurant was clean, the appearance was lovely however service was very slow for food with a 20 minute wait between the first meal arriving for our table and the last two. The food was served either cold or burnt and one of our orders was wrong and when we stated as such, the order was taken back to the kitchen and amended but still returned incorrect. The kitchen had also apparently run out nearly all condiments including mustard and horseradish.

Food was pretty good. Service could be improved.

Lovely birthday meal for my grandsons 4th birthday. Staff very friendly thanks to Alyssa the waitress who served our table very accommodating would recommend.