Based on 293 opinions finded in 1 websites
Based on 293 opinions finded in 1 websites
Nº 2352 in 2913 in Edinburgh, City of
Nº 471 of 561 Other cuisines in Edinburgh, City of
Opinions
We always visit here when visiting Edinburgh on a couple of nights for our evening meal (as we have a Flaming Grill close to us at home and know the brand). It’s not far from the city and we like a change from the tourist restaurants and bars in the city. We’ve always found everyone to be very friendly and this latest visit was no exception. There is a good range of drinks and the food is served hot and in a timely manner. We will definitely be back again on our next visit to Edinburgh.
BlueSky . 2024-04-06
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Popped in for a couple of drinks. It's a fairly typical and generic entertainment complex pub with basic food and drink. Not terrible, but fairly soulless, like an airport departure lounge pub. They dress it up to look like a pub, I suppose, but you know it could just as easily be a Starbucks or a chain restaurant. It was fairly quiet when I arrived. Thee bar was unattended. I waited a while until server (Lewis) finally appeared. I had a promotional code for a free pint of some new beer that had been sent to me by the brewer and the pub company (Greene King). I asked the server whether the voucher would be accepted, since the T&Cs clearly indicated that Mccowans Brewhouse was a participating outlet, and was curtly told no. I was surprised at this and offered to show the server the T&Cs on my phone, but they were not interested and simply stated that they did not accept the voucher. Fair enough. I would have stayed, but the tone and attitude of the server put me off and I went to The Diggers pub nearby, which has lots of character and much better customer service.
abarthman . 2024-01-31
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Terrible attitude from I assume a manager, large guy, bald head called Chris, myself and a colleague came for lunch with a lady we support after being at the bowling near by, the lady is in a wheelchair, cerebral palsy and can only move her eyes and mouth, though is nonverbal, she was delighted when we saw on the children's menu there was sausage and mash, usually she is only able to have pasta as she requires a mashed consistency, and is required to have lunch to take her much needed medication. Chris saw the children's menu in my hand and said we cannot order from this as it's under 15 only, I explained our lady cannot eat adult portions and requires a soft mashed diet for her meds, he continued to refuse and cited HO, doesn't allow this. I told him this had been allowed in the past when a lovely man had, I assume been the manager, he continued to refuse and had a very uncaring attitude to this unique situation, to be honest if there had been any where else close to go we would have left, our client was SO disappointed and upset but had to have pasta as she requires her medication. Discrimination at its finest, we work for Edinburgh council and will ensure we spread the word to avoid here.
Louise D . 2023-12-16
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The food was good and the service was very fast, but I ordered a shot and it didn't match with the price on the menu. I show the guy behind the bar my receipt and the price on the menu and he only apologized about it telling me that the price was wrong without offering a refund or an alternative solution. Very disappointed about the situation especially because when my boyfriend asked about the issue they offered a refund straight away. No words about it!
Francesca . 2023-08-18
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Manager is a clown Attended with 10 friends Saturday afternoon, arrived at 1pm when there was a handful of people in the bar, sat upstairs and had an enjoyable afternoon where one of our party was about to be presented with a leaving gift. Few of the party gave a round of applause and guy who claimed to be the manager (bald head) ran upstairs advising it was a family bar etc and was extremely rude, confrontational and handled the situation like a child. He went face to face with one of our party and then claimed it was assault (laughable, especially when one of our party is a serving police officer). We decided to leave as we had spent 4 hours in the place spending cash and were not putting up with that from the manager. I spoke to the bar staff as we left and asked to speak to the manager but they claimed he was busy in the office, they also verified we had not caused any issues prior to the managers brainfart episode. Won't be back and I'd advise folk to avoid this place, the fountain pub over the road is far more friendly.
Chris H . 2023-07-30
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My boyfriend and I wandered in a couple years ago and we really enjoyed the food, drinks and staff. The playlist is always great and varied, there’s a pool table and the service is great. We’ve been coming back ever since and it’s just a lovely pub! We come here with friends whenever we can cause the prices are so reasonable, and after a couple pints we can go play laser quest or do mini golf at fountain park.
Evie A . 2023-06-30
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Went here with a friend to watch the Edinburgh derby on tv. They have sport on a few TV's around the bar. There was a good crowd in and with the pub only half a mile from Hearts Tynecastle park, it was mostly Hearts fans...
TheBooboy . 2018-03-16
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I was here last night before we went to c a film. speed of Servis was ok as it was busy at the time I was told there would be a 30 minute wait for food so ordered a mixed grill nachos and chicken strips....
leoneh920 . 2018-03-04
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Stopped here in the afternoon for a drink and to watch our team get beat. Drinks were a fair price. We returned in the evening for food and enjoyed steak and burgers. The place is very busy with an upstairs where we sat. Service is...
Weeji . 2018-02-04
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The selection and value of the food was excellent and the bar had a very friendly ambience, all in all avery good experience
IVOR-M85 . 2018-01-29
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Excellent flavour flame grilled cheese and bacon burger meal tastiest burger I’ve ever had great venue for food and drink friendly atmosphere
538rymar . 2018-01-23
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Couldnt be more happy with this place. Ordered the signature rib eye and barely came up for air. Still got food envy over every dish i saw pass by our table. We had a minor issue with one of our meals but the wait staff...
Michael B . 2018-01-20
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Me and my partner came here after a trip to an escape room and the food was genuinely fantastic. So cheap but really good quality food. The drinks are great too. Had a small problem with the steak being fatty (cut of the meat, cant...
Amy R . 2018-01-20
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Come here regularly.Ideal before or after a trip to the cinema.service is quick & food is cooked properly.
HEATHERSMAROONED . 2018-01-19
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Went in and asked if we seat our self, she said yes. Menu on table. Was told that orders are placed at the bar and pay at time of order. I found this odd because of lack of business and client interaction like another beer...
walttong . 2018-01-16
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Even though a busy Friday evening - got seated straight away and served really quickly with lovely food and drinks - no delay
CathM7 . 2018-01-16
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I got the after burner challenge but the meal I got was very bland with no spices in it apart from the chicken wings which were great so it took me a few minutes to noticed the curry was not spicy at all Probably a...
RodneyPerth . 2018-01-14
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As it says, we went on a day where the steak was £5. I wasn't expecting amazong standards but I found it a little tastless tp be honest but for the price it's perfectly amazing, just on taste it isn't world class of course. The...
VixonJoyce . 2018-01-10
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Love McGowans. Fairly decent burger considering its a chain. You can tell someone actually prepared the pattie and cooked the thing. Rather than picking the next burger pattie out of the freezer. Its represents exceptional value too. £5-6 for burger and fries. Fries are good...
yamezd . 2018-01-03
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Went here after the cinema for a bite to eat ... menu like Wetherspoons Service like Wetherspoons The only thing that was different was the name Will I go back ? .. why not!!
berniegillespie . 2017-12-31
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Other than steaks their food is average , it seems like the steaks are the only thing they get right as I have tried most on menu
Pops D . 2017-12-30
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I had a meal with a few friends at peak evening eating time. From the outside, the bar looked very busy and we were prepared to wait for both a table and service. We found a table straight away, then moved to a better table...
EdinbraJ . 2017-12-30
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Great place to eat good deals and prices and they have food challenges, steak and burgers chicken wings
darrena337 . 2017-12-28
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Lovely food. Good choice of menu. Self order at bar for both meal and drinks. Some of our order did get delivered to wrong Table. Waiter did try to serve to us after other table had passed it around and handled food.however when we refused...
G3813IWjanh . 2017-12-22
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Came in on the 16th with my friends for some drinks and food. The place was quite busy so didn’t expect the best service. However the Irish barman whose name I didn’t catch and looking rather festive was a great hand at helping us choose...
cammym1874 . 2017-12-18
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Mccowans cater to all my meal and sports watching needs, the prices are fair and reasonable, the food is brilliant and the drinks are varied. The atmosphere is also very welcoming. Highly recommended if you're within the fountainbridge, Edinburgh area
Z6946UWpeterw . 2017-12-17
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For decent, unfussy meals served in comfortable surroundings, I have found nowhere which surpasses the value for money offered by McCowan's. A great alternative to cooking at home and then facing a pile of washing-up. We've never been disappointed yet.
elem1 . 2017-12-17
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Great service, amazing food. Kevin is one of the best guys there! Would totally recommend! Love this place, good for a night out or a family outgoing. 10/10 !!
craigbambrick1978 . 2017-12-13
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Came in for another meal after xmas shopping did not have to wait any time at all to be served with drink. And was eating a very nice steak in 20 mins.
Dean W . 2017-12-10
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This pub is excellent for value for money meals and drink very friendly staff a must go to if in the area
RodneyPerth . 2017-12-06
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Been going for three years, staff are always friendly and polite. Drinks are reasonably priced, student discount on drinks of 10%. Food portions are good - always hot and tasty. My issue is this - there is only one veggie option on the menu (aside...
HappyHippie97 . 2017-12-04
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The choice of food was excellent and very good value for money. it was served up very efficiently and tasted first class. The service was very professiona . All in all a perfect meal with friends.
IVOR-M85 . 2017-11-06
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Had a great time with a couple pals, all enjoyed the atmosphere the place gave and the space inside. Overall the service and the quality was at high standard and could not complain about one thing. Smashed the night for me and the boys.
darrylf952 . 2017-11-04
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Nothing was too much trouble for the staff on duty, although being a little short staffed, they did a very good job of looking after us.
Dean W . 2017-10-31
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As a party we ventured to McCowans for a pre movie meal the food and surroundinds were of a superb standard.The staff where very help full but I would say that there could have be more staff behind the bar. Apart from this I would...
R7411XJsteveng . 2017-10-29
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Indeed this was a challenge. met up with a friend before the cinema and we decided to eat here. Thought it would be fun to try one of the massive burger challanges. Unfortunately this was one of the worse burgers ive ever had. Really it...
Scott W . 2017-10-17
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Decided to go here with my wife last night for something to eat, went to order at the bar and waited for a good 15 mins till my order was taken, 2 bar staff on with a massive Q, ordered my wife’s and when I...
BrianM7099 . 2017-10-15
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Their foods are definitely not the tastiest but not bad either. I tried several on the menu and nothing is too disappointing. Drinks are served in large glass. I mostly ate here not during busy hour and it didn't take too long for the food...
JsfLina . 2017-10-13
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I was hungry after work so I decided to grab a quick bite before heading home. I have a friend that really likes McGowans so I decided to give it a shot. I ordered a sandwich and a vimto. My sandwich wasn't anything special and...
KaterinaAndr . 2017-10-01
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Came here for some food before the cinema but it was really poor if I'm honest. We ordered some Nachos, chicken wings and chips & cheese. The chicken wings were ok but it looked and tasted the cheese had been melted using the microwave, making...
Ryan T . 2017-09-13
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We went for dinner .2 of us ordered rib eye steaks .paid at the bar and start waiting .after50 minutes of waiting we ask the bar staff what was happening with our food.she gone to check on it and come back with 2 ice cold...
gezgin123 . 2017-09-03
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mcgowans is part of the flaming grill restaurant chain they serve very good and very reasonable food the steaks are particularly well priced the staff are great cant find any faults with the establishment.
frank1e . 2017-08-04
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Pork steak was very bland on last visit however all previous visits have been very tasty food and great prices, a one off bad meal won't put me off visiting again
Pops D . 2017-07-25
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First visit food ok reasonable price, but then disappointed waited 40 minutes for dessert the asked for a refund.Was told by staff chef was so busy with main food he forgot desserts for other customers was not impressed.
maryclemenson . 2017-07-23
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As we often go to the Cineworld Complex on a date night, we are regulars at McCowans Brewhouse. The menu has changed a lot over the 6 years we've been going but there's always something I enjoy.
Alison May E . 2017-07-13
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McCowans Brewhouse is a very good place to have great food and drinks. I visited the place two times so far (every time I was in Edinburgh) and things were always great! Excellent food, especially the burgers and the rib-eye steak, as well as a...
Tefkros69 . 2017-07-04
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Been eating here for 7 years through its numerous owners.Food decent standard steaks cooked well,however bar staff need kick up the backside The young man behind the bar has been chewing gum for the last 2 hours,brought main meals and was walking away untill we...
cheapandcheerfull . 2017-06-25
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An excellent place to visit for food and drinks, very friendly restaurant, and excellent staff, would return there again , when in Edinburgh.
373owenw . 2017-06-24
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Have dined here on previous occasions prior to visiting the cinema complex and found it a good place to eat and drink with prompt and friendly service. Visited again on 29th May 17. Calimari proved to be a tasty starter and the New York Deli...
Fife_Flyer . 2017-05-30
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Great place to enjoy food and definitely better than a brand which will open next too. Quick service and tasty food
peterjR7110HE . 2017-05-28
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mcgowans at fountain park serve very good meals they do challenge meals like very hot chicken wings a huge steak challenge is a good buy just ask for an extra plate and share it ends up being good value.
frank1e . 2017-05-25
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Le 5 palle sono per altri generi di ristorazione. Non sarà molto influente il mio giudizio. Ma come fast food...
davidesN6262BA . 2017-05-18
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I go to McCowans a lot. My wife and kids all love the food and the price quality and quantity (I am greedy) are all superb. The new menu is excellent.
colinj81 . 2017-05-03
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Siamo due italiani e nelle nostre serate scozzesi abbiamo mangiato sempre qui, buon cibo e ottime partite. Non so se...
Angela C . 2017-04-14
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Me and my family went out for a joint birthday meal, I ordered an American style chicken burger with a side of corn on the cob which was very nice. Staff was lovely, we sat under a vent which was cold so we asked if...
N8611FOjohnt . 2017-04-14
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I'd never heard of McGowans before my daughter suggested we go there. It is as good if not better than most places of similar style. The food was really good and service also great. We were taken to the upstairs area usually closed off at...
Gavceltic . 2017-04-11
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Accoglienza un po' troppo informale, subito equilibrata dalla disponibilità del personale. Si aspetta relativamente poco per i piatti e il...
Marco Z . 2017-04-02
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Been before and was really good but this time. It was so awful, not going back as this really spolit our daughter's birthday meal
karen_mcaleer . 2017-03-13
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Excellent food and service great staff you would be advised to book a table as the venue can be very busy
Z2088LSianm . 2017-03-07
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We visited for a bite to eat before the cinema. Quick service, quick food. Reasonable prices and good portions.
Abi S . 2017-03-06
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When you buy 2 meals for about a tenner, and one tasted like it fell foul of trade descriptions, the refund should be for half the cost. The fact that the "manager" is ruled by the till system says more about the place than anything...
DavidC856 . 2017-02-20
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Lovely ! Good meal out for Valentine's Day , the flaming challenge burger was amazing sadly didn't beat the challenge !
Nicole M . 2017-02-15
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We have used this establishment a number of times. The food has always been good even though we have had some issues with actually receiving what was ordered. Even with this in mind it is still a good option. Staff are always helpful and friendly
MariusPEdinburgh . 2017-02-14
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Been here a few times now, very convenient for food when meeting folks after work before heading into town or going to the cinema/bowling. Food itself is good enough & good value for money. Would recommend to friends.
Ditzylea . 2017-02-13
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Booked McCowans for a baby shower and all had a fantastic night! Staff went above and beyond to help
debbiedE8643AI . 2017-02-04
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Went to eat here after seeing trainspotting 2 as our first choice Nandos was under refurbishment - although it was busy we had managed to reserve a table which on a Sat night was very good Had the chilli burgers and were very impressed -...
G7644COrobh . 2017-02-01
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Excellent staff, Great Chef, Good Food, Impeccable Service and Fair Prices ideal place to eat before or after cinema watch out you do not overstay your free parking time allowance.
Z2088LSianm . 2017-01-31
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Odio hacer esto, ya que trabajo en el servicio de catering, pero más de 3 veces, no he dado la barbacoa sacó de cerdo con el desafío burger, y el personal parecía preocuparse menos y menos. Nuestros personal parecen preocuparse mucho más que no veo ya trabajando para usted.
X8810PLadamf . 2017-01-30
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As always good food and atmosphere. Never wait too long for a food and food always tasty. I will be back
peterjR7110HE . 2017-01-13
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I took a group of friends from out of town here on New Year's Day to get an all-day breakfast to mop up the drink from the night before.The pub was reasonably quiet at 12pm and the staff were very accommodating as some of our party asked for food not on the menu (eggs on toast) in addition to our three all day breakfasts.This good first impression soon wore of as we waited 40 mins for 2 of our breakfasts to come out with 3rd coming a further 15 mins later, and a 4th - which we hadn't ordered - coming 5 mins after that (we sent that back as, despite my complaints about the wait, the servings were filling so even if we wanted a free breakfast we couldn't manage it)I'm sure this was only a one off and, despite the wait, it was good value for money with friendly staff (the manager was very apologetic) and a good selection of ales.
InEdinburgh . 2017-01-05
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Visitó en la tarde del 2 de enero de enero. Nos sirvieron rápidamente, pero nos dijeron que la comida sin tardar hasta una hora, lo cual es ridículo. Llegó más temprano que eso, pero aun así más de 30 minutos, pero los platos eran incompletos por el menú y mal cocinada. Lugar seriamente escaso que no es una sorpresa para cadenas de restaurantes. El personal era servicial, pero de prisa en su pies y el nivel general del servicio era terrible. Las ganancias antes de intenciones por desgracia.
kradcliffe . 2017-01-04
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Tenía una hamburguesa muy buena aquí anoche. incluso mejor era de menos de 7 libras. El único inconveniente era el chico que nos sirve. Claramente no le gusta mucho su trabajo, o los clientes.
bev a . 2016-12-30
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I had the worst burger and worst service ever experienced in Edinburgh. Absolutely terrible and couldn't get out of the place quick enough. Some of the staff were extremely rude with an obvious lack of any training on how to treat customers.
Nige_13 . 2016-12-29
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We've visited this pub a few times over the last year or so and it never lets you down. Good service, good food and a decent pint. Simple as that.
Ouzomad . 2016-12-04
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Visited twice in October, start of business Saturday lunchtimes. Front of house bar and eating areas have had a makeover since last time, some subtle upgrades looking fresher. Ripped carpet held with gaffer tape on way to toilet is a customer claim and accident waiting to happen. Toilets are a throwback to some decades ago, water red hot and love the pale peachy pink decor......spend some money here I think.Food great macaroni, gammon steak, and tikka curries were great value and super tasty.Staff friendly without being too much.Visited Sat x 2 October 2016 YB Edinburgh.
Evievi123139 . 2016-11-13
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This is a really excellent place to eat, the menu is superb, staff very friendly and helpful.Cost is very reasonabeWe ate there on two evenings
HelenC58 . 2016-10-30
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Decided on Mcgowans for something to eat before we went to the cinema. The food was really good for pub grub. The three of us had the chicken wings sharer , it was delicious and there was loads for three. I then had surf,turf & cluck which was very tasty and filling. My wife & son both had scampi which they both enjoyed. The food was very tasty , warm & served promptly. The staff were really friendly. There are numerous tvs for the footy and a nice atmosphere. The only minor issue was my wife wanted bangers & mash which had sold out. We'll just need to go again so my wife can enjoy the bangers & mash.
joesco . 2016-10-30
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A good place to go to watch sport on tv, all football shown, friendly staff, a good selection of relatively cheap food and drink. Big menu of pub grub, with some "food challenges" to get your picture on the board. Enjoyed the bones and sharing starter.
Rachel W . 2016-10-18
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The staff here couln't have been more helpful, even opening up the top floor as downstairs was full. Very varied menu - hard to pick from the delicious offerings, but what we did pick, was hot, tasty and very quick to arrive via another smiling helpful member of staff. Loved the restaurant, loved the staff, loved the food - the best meal we've had in Edinburgh and far from breaks the bank. A must visit and a definite return for us
siouxk . 2016-10-05
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Went here with the family for dinner tonight! The menu was vast which was fantastic as it allowed us to all have different things! The staff were friendly and the kids portions were a great size too! Had to wait 30mins for the food but it was worth it when it came as everything was delicious and reasonably priced!
Lynne1153 . 2016-09-24
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A gastropub/steakhouse in the Fountainpark Leisure complex. Good choice of starters (chicken wings, nachos, sharing platters etc) mains (excellent value fish and chips, very good steaks, chicken, burgers etc) and desserts. Wide range of draught and bottled drinks. Lots of large screens showing sport. The food is good and very keenly priced. The steaks are very good value. The staff are fiendly enough and get on with their jobs. Been perhaps eight times and is consistently as described above.
jeff h . 2016-09-03
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Went here for our teas on a Friday at 6pm. Very busy as a function upstairs and the main seating area was full. Had a drink at the bar and just waited 10 mins for a table. The staff were friendly and constantly checking for empty tables when customers came in. Had scampi and chips and my partner had New York chicken which was tasty. Plenty on menu to pick from and for pub grub looked good what other people were eating.
Gail G . 2016-08-06
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Went with my oldest son to try the burgher challenge.Was really good,staff friendly,food good as well.After sitting for a long time chewing and swallowing we both managed to finish it.
andyhEdinburgh . 2016-06-27
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It's mainly a steak house,very good service the staff friendly,the spare ribs good portion place the order at the counter enjoy the drink while waiting for the excellent food
Morando B . 2016-03-15
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Having something to eat before film at next door multiplex. Bar staff completely ignored me when I tried to ask how we ordered/ got seated. Waitress was just as indifferent. Food was basic but OK for a quick bite. Experience would have been better if staff learned to make eye contact occasionally!
Kay S . 2015-12-30
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Dropped in for a bite to eat before heading to the cinema and I must say, it was rather good and beats your average pub. Had the pulled pork burrito which met my standards! Came with a side of mini nachos and fries. Recommended!
Andrew K . 2015-12-19
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I had the misfortune of eating here on saturday night.Being a vegetarian i went for the nut roast christmas dinner main.I can safely say there was not a single nut in the green tasteless sludge covered in a bland tomato sauce .The vegetable's dear me !!! carrots where like the supermarket reduced ie white.A large lump of hard cauliflower also uneatable .Soggy potatoes the only part of the main i ate.Service was terrible , we got our starter weren't asked if we wanted drinks had to demand them twice.If your vegetarian avoid this place .
Louise M . 2015-12-16
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Went for a drink before the cinema. Only had time for one due to very slow service. One serving on a Saturday afternoon. Wasn't that busy .
jamboaud . 2015-11-29
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Went with a couple of friends to have a meal here. One member of staff was on and she looked miserable as sin. Still we thought we would try our luck...went up to the bar to order food and we were deliberately ignored...Whilst the moody barmaid continued to serve everyone else. Never coming back here ever. Don't recommend it unless you want to be ignored. Crap restaurant. Crap service.
Jennifer B . 2015-10-07
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Visited here at 6pm, Quite a few people but not packed, meal when it came was Good & Good value particularly for eating out in Edinburgh, HOWEVER took 1 Hour 20 minutes to arrive after order placed (3 of us), staff where very apologetic & gave us a free dessert, other customers where having the same problem, hope it was a One Off!! The wait spoiled the Experience!
john s . 2015-10-06
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I went for dinner before going to the cinema but went well in advance so we weren't in a rush. I ordered a medium rare steak which, after a 45 minute wait, was a well done steak when finally given to me. If the "supervisor" hadn't been so rude, I would've let it go, however, the man wearing all black with a lot of jewellery and piercings was so unbelievably rude, I had no patience left for him to give me excuses. I work in the industry and I know that FOH likes to blame the kitchen from time to time for their mistakes. Regardless of who's fault it was, he was horrific in handling the situation. He. Then tried to charge me for things that never even arrived and tried to get me to pay for the steak. I will only be back for drinks, if that. We have cineworld cards and are at fountain bridge often but I will not be back to eat for awhile. The Fountain across the road is much friendlier.
SandraBFC . 2015-09-15
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I've been here lots of times for a pub lunch. The food is always good, the bar staff are always very friendly and service is efficient. (Just like in most pubs in the UK, you order and pay for your food at the bar and it is then brought to your table.)
H B . 2015-09-10
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Went in and sat looking at the menu for 15mins.No acknowledgment from staff , no drinks order taken.didn't want to interrupt their conversation at the bar so left and went to nandos ,was greeted at the door and given a menu and seated,which is always a bonus .macgowans looked nice but for a place that wasn't busy their service should be a lot better.
HarryDeg . 2015-09-07
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First time ever at this restaurant initially i thought wow good selection of food and great prices but when you dig deeeper there were so many added extras. The food was ok but not that hot it was quick perhaps that was the issue perhaps it was sitting waiting to be served rather than freshly cooked either way it was not as hot as we would like, also lacked atmosphere and wasnt busy. I dont usually comment on staff but onechap with facial peircings came over as a bjt scary and really didnt want to be there, if you dislike your work that much i suggest it is time for pastures new lad.We would not visit this bar again
kcurrie1965 . 2015-07-06
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Was average before it became a flaming grill and it is still average. If it is cheap you want then this is place for you. Staff good.
33lunch . 2015-05-22
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The service was excellent, really fast. The menu had a good choice and the food was excellent, it was really good value for money!
Heather L . 2014-10-12
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Excelente ubicación. La comida era excepcional y excelente relación calidad-precio. Fue una comida de cumpleaños y no fue decepcionado. Mi esposa y yo fuimos tratados como miembros de la realeza por todos los miembros del personal. No puedo recomendar este lugar lo suficiente.
110 Opinions
The range of coffees here was quite impressive. The atmosphere was welcoming and I must say that the staff provided excellent service.
76 Opinions
Was recommended here as I am celiac and they have a gf menu. As we were unsure what time we would be going (prior commitment before hand) I did not book. We arrived at 2.45pm and there was a sign outside saying 'bookings only, no walk ins' This was NOT on their website. We went in and spoke to a female member of staff who advised exactly what the sign had said. I then spoke to a male member of staff and asked where on their website it stated what the sign said, he said it didn't. Advised that due to rugby being on, they were unusually busy. The restaurant is large and they were not full to capacity. Asked if there was anyway we could have a table for 2 for an hour, point blank told no. We won't be returning.
8 Opinions
My very young children and I had a shocking experience with the manager at this store today after being sorely misunderstood then treated like animals; we walked away genuinely floored at the way we had been treated, and physically pushed out of the store. In hindsight I regret not standing my ground and waiving my rights in the power-hungry lion’s face. I will be delighted to never return nor give our recommendation to any friends or family. So long, Hotel Chocolat.