Based on 1 opinions finded in 1 websites
Based on 1 opinions finded in 1 websites
Nº 910 in 987 in Hillingdon
Nº 65 of 66 British in Hillingdon
Opinions
We first reserved this location since the hall and parking were ideal for our son's wedding party in April 2024. We looked over every arrangement, including the hues, snacks, and beverages. We even made a deposit with Paul on the same day we saw it, and he was really accommodating and helpful. The fact that the chef would be on vacation and unable to prepare the food we had requested was never brought up. When we called to discuss the reservation and inquire about the possibility of a meal sample, the woman who answered the phone was incredibly unpleasant and unhelpful, unprofessional, rude and unsympathetic telling us she has had to come back from maternity leave due to unforeseeable circumstance and that they are not able to cook the food we had requested therefore our reservation had to be cancelled at short notice. The scary thought is if we had not contacted them they would not have contacted us and we would have turned up on the day assuming everything would be ready.
_sandhupatty881 . 2024-07-01
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32 Opinions
A great place to stop over near to airport. The food was lovely. We had lamb samosas to start, they were amazing. Then we had chicken makhani curry and a chicken wrap and chips. Everything was very nice and good value. The service was also excellent. In my experience, the low reviews are unfair.
709 Opinions
Exceeded every expectation, came here for breakfast during my first time solo travelling and was greeted very warmly. The food was delicious and perfectly priced
41 Opinions
This restaurant is terrible its gross under cooked beat roots i mean just horrible would not recommend this to anybody
168 Opinions
I'm a delivery driver I need to grab something to eat on the go at my break time and came across this chippy as its friday . Thought why not let me get some fish and chips There was a nice young guy who I asked about the sausage batter If it was pork or beef , he said that it was chicken and beef So I left that and went Order Cod and chips the lady eho i dealt with said come back in 15 minutes We cook it from fresh. That's not a problem for me. I did think the woman's attitude was a bit funny at the time the manner which she talks to you as a customer but Brush it off as I thought she was just rushing and a bit hype Cause there was 3 people in there before me So came back in 15 mins I asked if I could use the toilet just to wash my hands Before eating as it is a restaurant with tables the lady said it was out of order and I needed to go to paddy power next door which to be fair isn't very clean Before I left to wash my hands I asked, could I eat at the table that when the I realised it wasn't an attitude because she was rushing in. She's just rude and doesn't have any customer service etiquette the lady said but it's in paper. I didn't think this was a big thing Because you can just take it out of the paper and put it on a plate. So I came back From. Washing my hands next door and she handed My fish and chips in the paper still With a knife on fork and said I can sit there and she wouldn't charge me. The thing is. I understand how the restaurants work. There's a sitting in charge but at no point. Did she offer me this . all she did was give me attitude from the time I came back asking about the toilet and seating down to eat which same to be a big problem. So on this I took my food and I just left. Her customer service needs a big overhaul And if she's the manager, I don't know what's going on. The cod was lovely No skin batter, lovely chips under the cooks. Soggy inside quite white After this experience I started to read through the Reviews, and it seems to be a recurring problem. I won't be back, to be honest It wasn't very welcome and it wasn't a nice experience one of the Reviews I read said this is the best Chippy all around all the way to pinner. I don't know what chippies that guy was going to. But you needs to get out more there's better Chippies In Ruislip and pinner then this . This is a average Chippy that really does need some good customer service Upgrade and maybe a little bit of a face. Lift to the property As it is quite dated
3422 Opinions
Water's Edge Ruislip Don't use this restaurant unless you are prepared for a nasty aftertaste weeks later when you are sent a parking ticket. Despite paying a hefty fee to park in their car park (£8.50 for a few hours), weeks, possibly over a month later I was sent a parking ticket demanding £85 pounds stating - my car was not authorised to park at this car park. No signs visible on way into car park, or when paying to park. No notice stating AUTHORISED VEHEICLES ONLY - anywhere clearly visible. THIS IS A SCAM and should not be allowed. The DVLA should be ashamed of themselves for facilitating this type of operation. Here we have a business preying on those people unfamiliar with the rigmarole necessary to park in their car park and not get a ticket.