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3,0

Based on 29 opinions finded in 1 websites

3.0Ambience3.5Cuisine4.0Price3.0Service
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Nº 2374 in 2812 in Glasgow City

Nº 55 of 77 Fast food in Glasgow City

Score
OpinionsNoteTripAdvisor293.0

comment_iconOpinions

Disgraceful!!!! When did a large fries become less than half portion and get charged £5 for delivery

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Jakki S . 2023-07-15

MORE AT TripAdvisor

Shocked and appalled at the conditions the staff in this McDonald’s have to deal with on a Saturday night. Whilst being severely understaffed they also have to deal with a barrage of abuse and upon my recent visit even assault. Disgusting please protect your staff you are a big enough company. Thanks.

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Tcm2001 . 2023-07-01

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Absolutely disgusting service from a male floor staff member. Asked about using a toilet at roughly 11pm as we had a long drive ahead of us and needed a snack and the toilet before the drive, only to be laughed at in our faces for asking and told there was not toilets open. Even when we explained the situation and asked if they knew the closest toilet for us they continued to laugh in our faces and walk away. Pretty disgusting and I’m also 99% sure that it is illegal to not provide toilets when providing food and drink with a seating area that holds more than 10 people (over 10 were sat eating as we were in). Never expect much from a McDonald’s but I’m disgusted in the service we received from the floor staff member.

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sophie l . 2023-04-29

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We put in a large order, waited 2 hours for it and only received half of the order! No burgers at all, no drinks, no sauces. Called the restaurant and was told “nothing we can do”. Useless c***s

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Littlemisstidey12 . 2022-11-11

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I ordered 9 nuggets there was 8. It’s not that hard to count to 9. The chips were half empty and cold. I got a large coke and it was flat. Completely flat. Honestly the worst McDonald’s ever. Do not go to Trongate McDonald’s.

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zoefM7580AO . 2022-11-05

MORE AT TripAdvisor

We all ordered 3x big Macs, EXTRA LETTUCE, just as it was described on the receipt. Handed 3x big mac's, no lettuce. Asked for some lettuce, not a replacement burger and was told we should have ordered it correctly in the first place. We go to Uni in Glasgow and this is by far the worst of the franchise we've come across. Dirty, disorganized and lacking any customer care. We order from here too and the food is always wrong, for such a simplistic menu and ticketing system there really is no excuse. I was a proud member of the McDonalds team in my past, but this place is either poorly managed or quality control is no longer a consideration for this corporation. Never again.

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wileyc2020 . 2022-09-11

MORE AT TripAdvisor

This is literally the dirtiest McDonald’s I have ever been in my life!!! It is dirt to the next level. The floors look like not been cleaned in 20 years. Tables covered in empty food and rubbish! Chairs too! Dread to think what kitchens like.

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Gillian W . 2022-07-29

MORE AT TripAdvisor

How smart do you have to be to work in this McDonald's? Or any for that matter? We'll have: - Two Chicken McNugget Happy Meals - Two Quarter Pounder Meals - Four CHOCOLATE milkshakes - Assorted dips for nuggets and chips McDonald's: No problem at all, we'll give you: - Two EMPTY Happy Meal Boxes (the chips will be in a separate container all meshed together with the other chip order, in one big bag) - NO chicken nuggets - NO Happy Meal toys - Four (at least the number was correct) VANILLA milkshakes - NO dips, of any kind. Truly top notch service all round from some clearly very intelligent staff members. Well done for absolutely earning your paycheque.

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Jason F . 2022-03-13

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Had a meal here late Sunday night, ordered on machine, had a fairly long wait. Chips weren’t very warm, rest of the meal was fine. Nothing special, had far better but was ok.

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Spartacus20863 . 2021-09-20

MORE AT TripAdvisor

Had wraps plus a McFlurry. It was ok really busy. It we used the self service machine to order and pay so didn’t wait too long. The McFlurry aero mint wasn’t great. Didn’t really like the sauce.

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anne7653 . 2019-06-03

MORE AT TripAdvisor

McDonalds is what it says on the tin but this branch is always very busy and well used but you know the food and also that it will bo consistent its handy if you want something quick and on the go or for sitting in quilty pleasure the french fries

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biff23 . 2019-03-29

MORE AT TripAdvisor

Except this is fast food but would prefer that it is better than lukewarm. Staff did their best to deal with queues.

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joehM1228IK . 2018-12-27

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I’m traveling from 3 weeks and I have visited McDonald in Italy, France and England. Hot chocolate in this one McDonald is the worst drink which I have drunk during this three weeks.

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Monika I . 2018-08-16

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Very clean staff helpful quick service went just after lunch time rush hour so did not wait long for table only fault bins had not been emptied so could not place rubbish in bin

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gillangrace . 2018-01-20

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At lunch expected to be full , was not , service was a little slow ... large seating , clean , what else can you say ....

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Mario P . 2017-10-17

MORE AT TripAdvisor

This is at the bottom end of argyle street heading towards the trongate.This has two order self service machines which you pay credit/debit cards only or you can order your food with the one member of staff at the order desk.You get a receipt then wait for your order to come up on the screen board.The staff were quick with orders and are friendly.The toilets were tidy too..The tables were always being cleaned.This is a busy mcdonalds restaurant.Overall very good.

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tracycN3216MN . 2017-08-19

MORE AT TripAdvisor

Mcdonald's no es mi destino preferido comida en una ciudad extranjera, pero acabo de llegar de Glasgow, y hambriento, encontramos este lugar justo bajando la calle desde nuestro hotel. Como tantos otros McDonalds estos días, hay un banco de quioscos donde uno puede pedir, pero como tantos otros lugares, la mayoría de la gente eran alineados a un pedido. La comida era la típica del McDonalds; tengo que decir más.

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yankeefan730 . 2017-05-24

MORE AT TripAdvisor

It's a McDonalds clean and fast food after a few beer it can taste ok great during the day for kids as they seem to love it.

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Robert M . 2017-03-24

MORE AT TripAdvisor

Mcdonalds Tronfoods come ogni suo similare non delude mai in ogni parte del mondo pulito personale gentile e ottima posizione.

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Roberta C . 2017-01-20

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쇼핑가에서 가까워, 언제든 쉬어가기 좋은 곳. 주문이 전자동이라 매우 빠르고 매우 편리함.

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Passenger809837 . 2016-10-09

MORE AT TripAdvisor

This mcdonalds a prime spot. Very busy most of the time. Even folk just buying a coffee. Staff very efficient, tables kept spotless and never seem to have break. All in all, clean surroundings.

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lucillem132016 . 2016-09-13

MORE AT TripAdvisor

Un salto en un rápido mcflurry. Pero luego lleva pedidos chica necesita esperar hasta que alguien prepara y su número de colección sale en otra pantalla. Siente como están esperando más tiempo pero u quizás te sientes de esa manera, ya que no veo qué personal haciendo. De todos modos sólo un medio mcdonalds

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Lynn-e-2011 . 2016-07-31

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Un bar el domingo por la tarde y vimos un McDonalds, así que mi esposa y yo pensamos que habría nuestra cena allí; por lo menos saben qué esperar.

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Graham D . 2016-06-24

MORE AT TripAdvisor

After our dinner we decided to call in here for ice cream. We each had a different flavour and all happy with our selectionFast service by friendly staff

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Peter1941 . 2016-05-07

MORE AT TripAdvisor

fast service and friendly staff. we arrived late in the evening and had nowhere to eat dinner but finally we found tronchgate to be open 24hrs.

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Ruth F . 2015-09-12

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I have used the machine with touchscreen to order my meal and after 1minute I had it. It was really lighting fast.

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Binarysir . 2015-08-14

MORE AT TripAdvisor

Go once a week for a roll on my lunch. Rolls and cakes are great but the girls serving need lessons in customer service.They are so angry looking all the time and one lady behind the counter shouts your order at you as if she is giving you into trouble. Need to tone it down a little.

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AshMac26 . 2015-04-15

MORE AT TripAdvisor

Ambiente bom, atendimento ágil e funcionários simpáticos. O preço é bom e o lanche é ok. Vale a pena pra quem gosta

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tloopes . 2015-02-28

MORE AT TripAdvisor

cakes are amazing,but the staff,are so grumpy,Never a hello,or what can I get you,its just "Next",They shove your pies,cakes etc,in bag,so stuff you bought broke,before you leave counter,One wee dark haired girl nice.Employer,i think rest of staff don't want to be there

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irish00 . 2014-06-01

MORE AT TripAdvisor

The first impression you get is that this place is very, very spacious (and clean). Besides that, the staff have been very cordial, which was a nice touch too.

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Ben_D_LDN . 2014-04-24

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