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3.4

Based on 12.339 opinions finded in 4 websites

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Nº 1676 in 2155 in Sheffield

Nº 42 of 52 Fast food in Sheffield

CUSTOMERS TALK ABOUT DISHES WITH..coffeechocolatecookedroundcheesepaycreameggcokesausagebaconsandwichnuggetschickenoldhashmust

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It's expensive for what you get now and it looks like the food is just thrown together.

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Joanna Mitchell . 2025-05-17

MORE AT Google

Imagine getting a burger with no actual burger. Absolutely shocking however busy they are.

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Kevin Tomes . 2025-05-17

MORE AT Google

Ordered on the app, not sure if the changes saved but the food didn't arrive how I wanted, and it wasn't possible to contact the resteraunt, the phone number wouldn't go through, and Uber said they can't do anything and have to contact the resteraunt.

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Luna Jay . 2025-05-15

MORE AT Google

This is of most disappointment to thys satisfaction I am utterly disgusted McDonald’s with the lack of effort in service been waiting since the romans arrived in Britain go to kfc instead

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taylor . 2025-05-13

MORE AT Google

I bring my grandson here every week to eat in, food is always hot, order is always correct, order always comes quickly in spite of the drive thru and countless delivery orders, always clean. Impressive service.

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Tony Clark . 2025-05-09

MORE AT Google

Good straightforward well cooked grub👍

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Ian Palmer . 2025-05-08

MORE AT Google

Don't go often but felt like a big mac really nice enjoyed

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paul softley . 2025-04-27

MORE AT Google

Shocking service. Had to return meal. Staff asked me if I’m blind. Awful avoid.

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A C . 2025-04-25

MORE AT Google

Staff where polite and yhe food was hot

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Kurtis Lange . 2025-04-13

MORE AT Google

Ordered large meals and paid for large and only recieved medium didnt notice till home

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Ashley Paramore-Mosley . 2025-04-11

MORE AT Google

Mal servicio hoy Pedido en la máquina a las 5 am Montones de personal 3 fuera del vapeo Gerente comprobando las temperaturas de los huevos 12 minutos esperé 1 café con leche Conté 6 empleados 2 riendo y bromeando por detrás Un chico corriendo haciendo todo El gerente me miró dos veces y me ignoró Y el café con leche era un café Gestión muy deficiente

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Phil Lawton . 2025-04-07

MORE AT TripAdvisor

says my food has been delivered and it's not here

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Courtney . 2025-04-03

MORE AT Just Eat

Would like a refund as people aren’t happy with me eating them

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Kian . 2025-04-01

MORE AT Just Eat

Got Minecraft meal no toy, no sauce with chicken nuggets, over salted chips and meal was cold

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Abi . 2025-03-31

MORE AT Just Eat

Please don't let work in McDonalds just EVERYONE ! It was a very good McDonald's, but last couple months it's so frustrating how many mistakes they do on the orders! And it's a pain when you get the order at drive through and then you must go inside for the order to be corrected!! They crossed the line of my patient today when I've got this horrible tasted Coca cola as it was yesterday's, and my burger wrong (but that's as usually) AND they "forgot" chips in the happy meal. Looks like it shouldn't be a work for everyone...

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Sarah Natalie . 2025-03-31

MORE AT Google

After re ordering the food as the first order weren't delivered, the driver messaged me saying that he can't deliver as the road is closed but he could go different way. the food never arrived so I've spend same amount of money twice and never saw my food. so disappointed! I will not be ordering again from here. I'd rather go to better delivery company.

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Jakub . 2025-03-31

MORE AT Just Eat

no salt on chips and some of them was burnt

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Kirsty . 2025-03-31

MORE AT Just Eat

with both meals are missing fries

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Becki . 2025-03-31

MORE AT Just Eat

Ordered meal that comes with a collectible item and was not sent the item

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Maddie . 2025-03-30

MORE AT Just Eat

driver never showed up, parked at front of my house, marked that my food is delivered but never even came to the door. had to order my food again. this us ridiculous!

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Jakub . 2025-03-30

MORE AT Just Eat

ordered a meal and was downgraded to a cheaper meal but charged for a more expensive meal with no compensation for the difference so be careful ordering cos they will give you a lower meal but charge for a more expensive meal not first time this has happened and how many other people they do this too just to make profit not good practice......

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paul . 2025-03-30

MORE AT Just Eat

The lady who delivered our meal was really lovely and polite xx

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Karen . 2025-03-28

MORE AT Just Eat

apart from the fries being somewhat Luke warm everything was perfect and the driver excellent with my nieces who met him at the door 🤣

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Dave . 2025-03-28

MORE AT Just Eat

Check the items before driving from the collection point, regardless of if you feel pressured. They almost always miss items off as you can see from the other reviews.

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Jamie . 2025-03-24

MORE AT Google

chips taste really dry no salt, way to much sauce on burger I know I asked for extra but that was just ridiculous

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Kirsty . 2025-03-23

MORE AT Just Eat

This is first time I've ordered and got everything I ordered without any issues. Thank you Macky D's Drakehouse.

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Lorraine . 2025-03-23

MORE AT Just Eat

It's good, better than farm road Sheffield.

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Frank Pitts . 2025-03-22

MORE AT Google

no dips that i had selected and missing my free big mac so someone's had to go hungry

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Dave . 2025-03-22

MORE AT Just Eat

Items missing from order - money credited to account but does not make up for the inconvenience or having to reorder incurring further delivery costs

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SUSAN . 2025-03-22

MORE AT Just Eat

terrible took over 2 hours to get here and was freezing cold!

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Luke . 2025-03-21

MORE AT Just Eat

all 3 lots of chips were freezing

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Rebecca . 2025-03-19

MORE AT Just Eat

The only McDonald's in Sheffield I've been to or ordered food for delivery as good as the McDonald's at Handsworth Sheffield. Forget the VXLAN Middlewood Loonie McDonald's at Crystal Peaks.

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Colin Beaumont . 2025-03-19

MORE AT Google

Delivery driver was lovely! Good food

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Eleanor . 2025-03-17

MORE AT Just Eat

between the staff swearing calling customers bad words to the manager shouting at staff and just standing there doing nothing but expecting those around him to do work i waited a solid 10/15 minutes and finally got my food went home handed it out and they missed items out of the bag! what complete and utter shambles this place is, seriously need to restructure

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Thomas L . 2025-03-15

MORE AT Google

Cheerful guy at the drive through and honest to god the Big Mac looked like it did in the pictures haha! Whoever made it took some pride and care on it, give them a raise!

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Joven A. Manikiza-Rice . 2025-03-08

MORE AT Google

No sauces in order that I paid for! And no nuggets were in the order, that was offered.

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Natalie . 2025-03-07

MORE AT Just Eat

did a huge order for us and called us to check

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Matt . 2025-03-05

MORE AT Just Eat

Now this for Drakehouse don't confuse it for the diabolical excuse of a place Peaks is. The staff are awesome always, the food well it's Mc'ds lol at least it's actually hot.

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andrew parker . 2025-03-05

MORE AT Google

Always enjoy the food there and staff are great

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Lee James Trott . 2025-03-02

MORE AT Google

don't understand how people at McDonald's keep there jobs . everytime we order something missing . this time I ordered 3 happy meals they sent 1 !!! yet sent 3 small shakes . proper thick

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Lucia . 2025-03-01

MORE AT Just Eat

food was cold and delivery time was changed by half hour later .

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Andrew . 2025-03-01

MORE AT Just Eat

Items missing which defeated the object of ordering!

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Mark . 2025-03-01

MORE AT Just Eat

Did not get chicken nuggets last 2 times order with food missing

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Sue . 2025-03-01

MORE AT Just Eat

not a full box of 20 chicken nuggets

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Kirsty . 2025-02-28

MORE AT Just Eat

Came frezzing cold driver was a complete joke!

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Sarah . 2025-02-28

MORE AT Just Eat

So ok it's a McDonald's, my main issue was the car park is on the opposite side of the entrance, it isn't signposted very clearly, and you have to cross over the busy road just nit picking but it spoilt it for me

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Kevan Biddles . 2025-02-27

MORE AT Google

Every time we order from this McDonalds they give us an incorrect order. Something is always missing or additional items missing or items not removed. Staff clearly don’t read the order when it comes in.

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Jay F . 2025-02-25

MORE AT Google

It's McDonald's. Not much more to say really.

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Carl Hutchinson . 2025-02-24

MORE AT Google

Most was cold food and drinks missing again! It seems to be a regular occurrence from this one when ordered for delivery

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Laura . 2025-02-23

MORE AT Just Eat

No food delivered and chatge for ot poor excuse from driver when he rang got told right adress and still nothing want a full refund and more or i will not order from here again

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Mr . 2025-02-23

MORE AT Just Eat

This is one of the best McDonalds around, they get 2/3 orders correct which is insane for this company and they very rarely make you wait in the car park while they bring out cold food. The young staff are apathetic as always but usually polite which is novel. We visit regularly, thanks

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Ian Powell . 2025-02-23

MORE AT Google

have ability to tip after delivery

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kris . 2025-02-22

MORE AT Just Eat

Spent nearly 30 pound got another persons 1 meal .. i asked for a refund wont refund me i sent a picture of wat arrived i asked for a manager to get in touch a joke . I had to go out and pay more money to get my children something else so now.

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Nikkita . 2025-02-22

MORE AT Just Eat

3 hash browns was missing and I breakfast sandwich and my hot chocolate leaking

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Richard . 2025-02-21

MORE AT Just Eat

The worst meal I’ve ever had from McDonald’s, Cold stiff fries, chocolate milkshake was powdery and burger looked as though it had been put together by a chimpanzee with a catapult. Bad experience so won’t be going back

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Ian Marshall . 2025-02-21

MORE AT Google

Absolutely freezing cold food and the shakes and mcflurry was slushy as they had defrosted

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Sabrina . 2025-02-20

MORE AT Just Eat

has not arrived and has ignored my messages as to where we are and i have spent over £15.

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Paula . 2025-02-19

MORE AT Just Eat

got my order wrong, food was cold

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anch . 2025-02-18

MORE AT Just Eat

food was so cold I had to heat it up in the microwave which ruined the McDonald's taste. Normally have KFC, fancied a change. Will stick with KFC in future.

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Julie . 2025-02-15

MORE AT Just Eat

Second time ordering, second time order missing items. Food cold, missing main burger and dips! How hard is it to check the order before it leaves?? Gave chips to the dog as inedible.

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Wendy . 2025-02-15

MORE AT Just Eat

Took over an hour and food is feeding cold and McFlurry melted. Not edible. Watched the delivery guy go to multiple deliveries beforehand no where near us

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Jack . 2025-02-13

MORE AT Just Eat

It was very busy but we didn't have to wait long, it only let us down by not asking if we wanted milk for our tea

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Carol Smith . 2025-02-11

MORE AT Google

Food was cold and got given £3.25 back which is an absolute joke!

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User . 2025-02-11

MORE AT Just Eat

food was stone cold, couldn't eat it. disappointed

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Lee . 2025-02-11

MORE AT Just Eat

Great customer service and delivery service

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Luke . 2025-02-11

MORE AT Just Eat

late delivery half my order didn't turned up

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paul . 2025-02-08

MORE AT Just Eat

My wrap was wasn’t even crisper chicken the chicken was cold. The chips were freezing.

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Abbie . 2025-02-07

MORE AT Just Eat

My food was cold which is odd with McDonald’s being less than 5 mins away

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Mason . 2025-02-04

MORE AT Just Eat

Did not get all our order not the first time but will be the last time

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Stephen Thackery . 2025-02-02

MORE AT Google

food missing only got drinks and milkshakes

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Shannon . 2025-02-02

MORE AT Just Eat

Half of the food was missing and they gave me a beef ranch stack burger instead of the chicken one which i do not like, very unhappy

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Bradley . 2025-02-01

MORE AT Just Eat

forgot multiple items on more than one order how hard is it 2 read of a board usless

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Thomas . 2025-02-01

MORE AT Just Eat

Once again having placed an order with mc Donald's the food has come cold both my burger nd chips and my daughter 9 chicken nuts nd chips are cold both meal where large meals

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Edward . 2025-02-01

MORE AT Just Eat

The chips were freezing cold and un eatable ruined my meal

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Claire . 2025-02-01

MORE AT Just Eat

forgot my milkshake that i payed for

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Jack . 2025-01-31

MORE AT Just Eat

Did not get right order yet again

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Sue . 2025-01-31

MORE AT Just Eat

Usually some item is missed off our order when ordering McDonald's but nothing was today. The food was tasty & hot still when it arrived. The delivery driver was early & friendly.

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Chloe . 2025-01-29

MORE AT Just Eat

Only thing wrong was the fries were cold

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Mandy . 2025-01-28

MORE AT Just Eat

My burger was over cooked ,cold and extremely chewy my fries are cold and too crispy I am extremely unhappy and unable to eat it

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Carla . 2025-01-27

MORE AT Just Eat

Shocking I have spent £41 and all I have received is a bag of hash brown no muffins or a wrap

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Emma . 2025-01-26

MORE AT Just Eat

BURGER LOOKED LIKE SOMONE HAD STOOD ON IT AND CHIPS WAS FAR TOO SALTY

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Paula . 2025-01-26

MORE AT Just Eat

Food arrived late and freezing cold, also no sauce included as requested

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Gemma . 2025-01-24

MORE AT Just Eat

Building is backwards. Super clean this morning, 👌🏼

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Mark Forte . 2025-01-23

MORE AT Google

Tim7e to time , food is delate , shows on screen it's ready , waiting time today over 15 min for 2x late 1x majo chiken and 2 apple pie. Even insaide is not clean , floor with mess it's not good looking for mc donald. On the end food is cold

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Bartek D . 2025-01-22

MORE AT Google

The food were absolutely freezing

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Monique . 2025-01-20

MORE AT Just Eat

Wow never met someone so rude!!! Telling me to shush so rude! He should be sacted i pay his wage

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Joey . 2025-01-20

MORE AT Just Eat

Food was missing other than that was ok

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Teigan . 2025-01-20

MORE AT Just Eat

Terrible service, all 4 burgers and nuggets missing from our order. We only received drinks and fries, called restaurant and they said I had to go and collect them myself. When at restaurant I had to wait another 25 minutes. Too many children working here and not enough management with experience. It’s unreal how bad this place is operating.

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Scott . 2025-01-18

MORE AT Just Eat

Good 24 hour McDonald's with a drive thru - service is always fast but is usually busy at most times of day, plenty of parking spaces. Toilets are clean and staff are friendly. Good location with easy access from the A57

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Linzzz A . 2025-01-14

MORE AT Google

Received completely wrong order. Just eat impossible to get in contact with

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Maisie . 2025-01-14

MORE AT Just Eat

I went to McDonald’s at drakehouse yesterday with my support worker and I had mc chicken spicy meal with a sprite and fries and i was served quickly by the female staff member who served me and I used the table service option for the young lady to bring my mc chicken spicy meal and she brought it and the service was not slow and it was good and I had a McFlurry Milky Way flavour and it was delicious and I had a good time

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Thomas Shirley . 2025-01-14

MORE AT Google

I ordered last night didn’t receive what I paid for and the new bbq McCrispy the cheese was green on it so I wasn’t able to eat that the chips was cold im only 10 minutes away from the restaurant when I called this morning and told him about my issues he said hes replace the item I didn’t receive and when I told him about the bbq McCrispy with the cheese being green not yellow the phone got put down and I wasn’t being rude or cussing I was calm but it’s so unprofessional well sorry McDonald’s but I’ve still got my burger so I’ll bring it back to you the services your providing is very unprofessional and customers will not stay happy if you keep treating them this way

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Shannon Louise . 2025-01-12

MORE AT Google

Missing items and all food was cold!

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Jordan . 2025-01-12

MORE AT Just Eat

I ordered a mozzarella dippers sharebox at £6.79 so tell me why I only record 3 dippers you really have got to talk to your drivers or do your job properly really not happy at all

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Shan . 2025-01-11

MORE AT Just Eat

didnt recieve meal only the drinks n cookie buiscuit n ketchup i didnt evan order have complained but not recieved my refund or heard any reply

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Michelle . 2025-01-09

MORE AT Just Eat

Delivered with care! Still hot. Thanks a lot

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Joey . 2025-01-09

MORE AT Just Eat

Everything came and delivery was quick

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Cathy . 2025-01-07

MORE AT Just Eat

I had to go to collect my order in the end as there was no sign of the delivery driver collecting, i was also unable to contact to let anyone know at just eat that I’d collected, I would appreciate a refund on this occasion

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Helen . 2025-01-06

MORE AT Just Eat

Food ok, takes a while as with most McDonalds. Group of 12-14 year old wandered in being obnoxious and not ordering anything staff weren't bothered.

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Robert Davey . 2025-01-06

MORE AT Google

No food was delivered just a bag of drinks beginning to be regular that something is missing but the whole food order

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Jimmy . 2025-01-04

MORE AT Just Eat

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