Mcdonald's Restaurants in Sheffield

says my food has been delivered and it's not here

Would like a refund as people aren’t happy with me eating them

no salt on chips and some of them was burnt

After re ordering the food as the first order weren't delivered, the driver messaged me saying that he can't deliver as the road is closed but he could go different way. the food never arrived so I've spend same amount of money twice and never saw my food. so disappointed! I will not be ordering again from here. I'd rather go to better delivery company.

with both meals are missing fries

Got Minecraft meal no toy, no sauce with chicken nuggets, over salted chips and meal was cold

driver never showed up, parked at front of my house, marked that my food is delivered but never even came to the door. had to order my food again. this us ridiculous!

ordered a meal and was downgraded to a cheaper meal but charged for a more expensive meal with no compensation for the difference so be careful ordering cos they will give you a lower meal but charge for a more expensive meal not first time this has happened and how many other people they do this too just to make profit not good practice......

Ordered meal that comes with a collectible item and was not sent the item

apart from the fries being somewhat Luke warm everything was perfect and the driver excellent with my nieces who met him at the door 🤣

The lady who delivered our meal was really lovely and polite xx

This is first time I've ordered and got everything I ordered without any issues. Thank you Macky D's Drakehouse.

chips taste really dry no salt, way to much sauce on burger I know I asked for extra but that was just ridiculous

no dips that i had selected and missing my free big mac so someone's had to go hungry

Items missing from order - money credited to account but does not make up for the inconvenience or having to reorder incurring further delivery costs

terrible took over 2 hours to get here and was freezing cold!

all 3 lots of chips were freezing

The only McDonald's in Sheffield I've been to or ordered food for delivery as good as the McDonald's at Handsworth Sheffield. Forget the VXLAN Middlewood Loonie McDonald's at Crystal Peaks.

Delivery driver was lovely! Good food

between the staff swearing calling customers bad words to the manager shouting at staff and just standing there doing nothing but expecting those around him to do work i waited a solid 10/15 minutes and finally got my food went home handed it out and they missed items out of the bag! what complete and utter shambles this place is, seriously need to restructure

Cheerful guy at the drive through and honest to god the Big Mac looked like it did in the pictures haha! Whoever made it took some pride and care on it, give them a raise!

No sauces in order that I paid for! And no nuggets were in the order, that was offered.

Now this for Drakehouse don't confuse it for the diabolical excuse of a place Peaks is. The staff are awesome always, the food well it's Mc'ds lol at least it's actually hot.

did a huge order for us and called us to check

Always enjoy the food there and staff are great

Did not get chicken nuggets last 2 times order with food missing

don't understand how people at McDonald's keep there jobs . everytime we order something missing . this time I ordered 3 happy meals they sent 1 !!! yet sent 3 small shakes . proper thick

food was cold and delivery time was changed by half hour later .

Items missing which defeated the object of ordering!

not a full box of 20 chicken nuggets

Came frezzing cold driver was a complete joke!

So ok it's a McDonald's, my main issue was the car park is on the opposite side of the entrance, it isn't signposted very clearly, and you have to cross over the busy road just nit picking but it spoilt it for me

Every time we order from this McDonalds they give us an incorrect order. Something is always missing or additional items missing or items not removed. Staff clearly don’t read the order when it comes in.

It's McDonald's. Not much more to say really.

No food delivered and chatge for ot poor excuse from driver when he rang got told right adress and still nothing want a full refund and more or i will not order from here again

This is one of the best McDonalds around, they get 2/3 orders correct which is insane for this company and they very rarely make you wait in the car park while they bring out cold food. The young staff are apathetic as always but usually polite which is novel. We visit regularly, thanks

Most was cold food and drinks missing again! It seems to be a regular occurrence from this one when ordered for delivery

have ability to tip after delivery

Spent nearly 30 pound got another persons 1 meal .. i asked for a refund wont refund me i sent a picture of wat arrived i asked for a manager to get in touch a joke . I had to go out and pay more money to get my children something else so now.

The worst meal I’ve ever had from McDonald’s, Cold stiff fries, chocolate milkshake was powdery and burger looked as though it had been put together by a chimpanzee with a catapult. Bad experience so won’t be going back

3 hash browns was missing and I breakfast sandwich and my hot chocolate leaking

Absolutely freezing cold food and the shakes and mcflurry was slushy as they had defrosted

has not arrived and has ignored my messages as to where we are and i have spent over £15.

got my order wrong, food was cold

food was so cold I had to heat it up in the microwave which ruined the McDonald's taste. Normally have KFC, fancied a change. Will stick with KFC in future.

Second time ordering, second time order missing items. Food cold, missing main burger and dips! How hard is it to check the order before it leaves?? Gave chips to the dog as inedible.

Took over an hour and food is feeding cold and McFlurry melted. Not edible. Watched the delivery guy go to multiple deliveries beforehand no where near us

food was stone cold, couldn't eat it. disappointed

It was very busy but we didn't have to wait long, it only let us down by not asking if we wanted milk for our tea

Great customer service and delivery service

Food was cold and got given £3.25 back which is an absolute joke!

late delivery half my order didn't turned up

My wrap was wasn’t even crisper chicken the chicken was cold. The chips were freezing.

My food was cold which is odd with McDonald’s being less than 5 mins away

Did not get all our order not the first time but will be the last time

food missing only got drinks and milkshakes

Half of the food was missing and they gave me a beef ranch stack burger instead of the chicken one which i do not like, very unhappy

Once again having placed an order with mc Donald's the food has come cold both my burger nd chips and my daughter 9 chicken nuts nd chips are cold both meal where large meals

forgot multiple items on more than one order how hard is it 2 read of a board usless

The chips were freezing cold and un eatable ruined my meal

forgot my milkshake that i payed for

Did not get right order yet again

Usually some item is missed off our order when ordering McDonald's but nothing was today. The food was tasty & hot still when it arrived. The delivery driver was early & friendly.

Only thing wrong was the fries were cold

My burger was over cooked ,cold and extremely chewy my fries are cold and too crispy I am extremely unhappy and unable to eat it

BURGER LOOKED LIKE SOMONE HAD STOOD ON IT AND CHIPS WAS FAR TOO SALTY

Shocking I have spent £41 and all I have received is a bag of hash brown no muffins or a wrap

Food arrived late and freezing cold, also no sauce included as requested

Building is backwards. Super clean this morning, 👌🏼

Tim7e to time , food is delate , shows on screen it's ready , waiting time today over 15 min for 2x late 1x majo chiken and 2 apple pie. Even insaide is not clean , floor with mess it's not good looking for mc donald. On the end food is cold

The food were absolutely freezing

Food was missing other than that was ok

Wow never met someone so rude!!! Telling me to shush so rude! He should be sacted i pay his wage

Terrible service, all 4 burgers and nuggets missing from our order. We only received drinks and fries, called restaurant and they said I had to go and collect them myself. When at restaurant I had to wait another 25 minutes. Too many children working here and not enough management with experience. It’s unreal how bad this place is operating.

Received completely wrong order. Just eat impossible to get in contact with

I went to McDonald’s at drakehouse yesterday with my support worker and I had mc chicken spicy meal with a sprite and fries and i was served quickly by the female staff member who served me and I used the table service option for the young lady to bring my mc chicken spicy meal and she brought it and the service was not slow and it was good and I had a McFlurry Milky Way flavour and it was delicious and I had a good time

Good 24 hour McDonald's with a drive thru - service is always fast but is usually busy at most times of day, plenty of parking spaces. Toilets are clean and staff are friendly. Good location with easy access from the A57

I ordered last night didn’t receive what I paid for and the new bbq McCrispy the cheese was green on it so I wasn’t able to eat that the chips was cold im only 10 minutes away from the restaurant when I called this morning and told him about my issues he said hes replace the item I didn’t receive and when I told him about the bbq McCrispy with the cheese being green not yellow the phone got put down and I wasn’t being rude or cussing I was calm but it’s so unprofessional well sorry McDonald’s but I’ve still got my burger so I’ll bring it back to you the services your providing is very unprofessional and customers will not stay happy if you keep treating them this way

Missing items and all food was cold!

I ordered a mozzarella dippers sharebox at £6.79 so tell me why I only record 3 dippers you really have got to talk to your drivers or do your job properly really not happy at all

Delivered with care! Still hot. Thanks a lot

didnt recieve meal only the drinks n cookie buiscuit n ketchup i didnt evan order have complained but not recieved my refund or heard any reply

Everything came and delivery was quick

I had to go to collect my order in the end as there was no sign of the delivery driver collecting, i was also unable to contact to let anyone know at just eat that I’d collected, I would appreciate a refund on this occasion

Food ok, takes a while as with most McDonalds. Group of 12-14 year old wandered in being obnoxious and not ordering anything staff weren't bothered.

Ordered apple pie, however it was missed! MDs must be making a fortune by missing items off orders then expecting you to drive to collect after paying for delivery knowing you won’t!! Still not as bad as Crystal Peaks

No food was delivered just a bag of drinks beginning to be regular that something is missing but the whole food order

3 items was missing and not refunded right amount

absolutely ridiculous! again not checking that everything is in the bag 😒 ordered 4 mcmuffins yet again one missing,always something missing or wrong! had to order a meal again for the time to keep changing! waiting over 1 hour for the meal they missed to turn up!

having to reorder the muffin that mcdonalds missed and then taken so long for it to be delivered was a joke! always something wrong but having to order from here because others take longer!

We ordered at the machine on the doorway. The machine still talks about taking a table number from the side of the machine but the numbers are now fixed to the tables. Ordered 2 meals and sat to wait. It wasn't very busy, but no one was sorting out the dirty tables. The burgers didn't seem super fresh, and we're so covered in sauce that it made them difficult and messy to handle. I didn't taste much because all I could think about was the greasy mayonnaise it was smothered in, and my fingers too. Another family had a little girl who vomited after a fall, and the family used napkins to clear it up and told staff, but no one came to disinfect the table even after they had gone. If I had been the manager, I would have wanted to come over to the table and make sure the little girl was okay too. I'm never sure about how to use the recycling station...how much food/drink left on the cardboard is acceptable etc. it's no wonder many people just throw the whole lot in the bin. I hate the bins flaps too... They're often very dirty and I really don't want to touch them. I waited to use the toilet at home... I didn't even go to look if they were clean.

The slowest most useless McDonald's in Sheffield. Every experience is a frustrating one! If you want fast food, go to a different McDonald's.

Good time to get here and the man was very polite

Excellent service, fast and efficient

Well my drinking chocolate had all emptied out so we had not and our McMuffins was cold

Gave me a normal double cheeseburger not a chilli burger

no fries food was ordered ok but item missing again

Actually still warm on arrival order and requested great delivery driver

Delivery time kept changing and getting later. The food was cold. Have 3 kids and they waited long enough and had to warm the food up. Also no straws with the milkshakes. Not good

Food was cold and I asked for a plain triple cheeseburger and it came with ketchup on. Not impressed