Mcdonald's Restaurants in South Lanarkshire

Cumbernauld McDonald's wat cane I say .. the staff need to learn how to get orders right as they never do it's mental how hard is it a burger chips and a milkshake but can never get it right. Someone isn't doing their job right and it's down to the manager not training them right and the staff not listening. It's got to be the worst McDonald's I've ever been in.

Mostly delivery need to watch drivers are useless

Typical Macdonalds Gpod for wide range of fast foods

What can you say, one is as good as another

All great except no special tomato sauce for yhe dippers. Would come ba k

Filthy tables full bins very quiet with staff standing about. Food was cold so sent back and was still cold. Manager was strutting about then sat down with a member of staff to do staff training right next to dirty tables and full bins. When I pointed out the issues she looked at around then said yes we have had some staffing issues! Then turned her back on me and logged on to her laptop. Toilets were filthy. This place needs major attention and a different manager.

The drive through staff taking the orders aren't able to serve people in the right order, and don't know the difference between a mocha and water. Awful service.

Great for a quick bite pity it's over run with out of town food couriers with no manners and no respect at all

Quick and easy and you know what you're getting. Well when they get the order right, which often isn't the case. But on the whole fits the bill.

They just keep getting orders wrong, be it drive through or deliveries. I went through the drive through today and ordered a bacon double cheeseburger and a bbq chicken wrap. Got a double cheeseburger (no bacon) and a katsu chicken wrap. The order was correct, although the ink was barely readable. Not the first time this happens. One home delivery in the past came without one of the meals. Poor service.

Disappointing only half the order was in the bag wrong drink and a cold burger. I got the dip but no nuggets to go with it also pointless adding anything to the burger you ain't getting that either

food was all bashed chips soggy buns were cold and chewy delay driver was rude he was on call talking a different language

Half of the order showed up. No fries for any of the meals, missing drinks. But at least they remembered the sauces and straws...

Arrived quickly food was still kinda hot

bit cool, but nice, satisfying meal; thank you.

we had ordered 1 big mac meal, 3 double cheese burgers, 2 large fries, mozzarella dippers share box and 20 chicken nuggets. But instead what we got delivered was 2 bbq ranch meals. tried to phones them lots of times and no answer

Not happy missing items and was cold and we waiting almost 2 hours for this ordered at 9:50pm came at 12am

Delivery driver was on the phone with someone who mocked my voice when answering the door, tad unprofessional

Didn't get the drinks we ordered and food was cold.

I’m so annoyed iv orderd twice today now and iv got NOTHING that is mine if I don’t get money back I’m going to be so unhappy I orderd 30 pounds worth of food and got non of the right items please just give me my money back im really upset with this I will be phoning tomorrow as well if I don’t get my money back I will not be happy

thought I'd ordered McCrispy meal, but received NO fries

It was terrible. Everytime I order from McDonalds so much is missing from the order I ordered my 3 kids a meal for dinner and never got the main items. I was upset and I had to purchase at the store again!!! As they wouldn’t replace my items.

When I paid for my order I was charged twice I have been on phone to McDonald’s and tried to phone just eat but getting no where I would like my £12.75 that you took on top of the money I already paid for my food

I ordered a brownie but did not receive a brownie

food was 45 min late and cold order was wrong and missing a £5.99 burger

lovelymeal, though rally enjoyed it, thank you.

The fries weren't soggy, just the correct amount of salt. The food was hot. That's as much as you can expect from McDonald's.

I had 20 nuggets on my order and they game up on my payment and then disappeared with no notice. 3 upset children with only chips. Great thanks Mcdonald. Courier was grateful & prompt

complete wrong order delivered. 😑 not even one item was correct

Someone has taken a bite of my burger

driver lovely and polite, everything we ordered was there and nothing missing.

delivery guy most nicest one I have had yet

Ordered at 8:53, restaurant is 2 mins away, spent 20 mins on phone with lost driver, food arrived about 9:40, first call to say he was lost was at 9:21. Food Cold had coffee instead.

unfortunately, the Coca-Cola drink .had faiien over in it's bag and half of the contents had emptied in the bag.

Asked for the free dips and also asked them not to forget them, no dips. Ordered mozzarella dips that you have to pick a dip to complete an order no dips. Bought a drink and no straw! This is extremely frustrating when you call out errors before they even occur!

friendly, efficient courier, lovely meal, thank you

Just missing the drink, but the food was okay, driver was great.

Every delivery is missing items. Worst part, they don't even refund!! Absolute joke. Will not be using again!

Order was wrong. Gave me the wrong drink and fries were cold

Store missed a dip and didn’t fill fries up very well. Delivery on time.

Delivered to incorrect address, told driver the correct address and offered hefty tip for delivery and has not arrived.

Wrong drink was delivered with my meal

Two missing items totalling nearly £10

No chicken selects with the chicken selects meal lol

Meal came with the hot chocolate spilled all over the bag and the food. Everything was soggy and wet and the bag had a hole in it and leaking all over my floor. Submitted a picture to just eat as the delivery driver didn’t seem too concerned

Well done managed to mess up another order. 1 burger missing and dips I put a note in for that an autistic child needs to eat her McDonald’s missing! Think you want to stop messing around in the back and employ competent people. Sort it out!!!!!

missing items again. they get it wrong more often that not.

HAD ME BUZZIN, so finger licking good !

2.5 hours late. Current time is 9:28. Days it was delivered at 9:45 which is in the future.

Food was on time but was cold and four of the items are missing. Wasn’t even a big order so don’t know how that happens.

courier was pleasant and efficient, enjoyed the meal, thank you.

Two and a half hours late and all cold and drinks missing …. Single parent on benefits getting my kids a treat

3 happy meals ordered, none came with nuggets or burgers. Only fries… honestly this place is a joke

I have not received full order n are missing big macs

Delivery driver was rude, disrespectful and swore in front of my children and was demanding i gave him the code before i got my food he never once asked nice and was rude and cheeky. Out of order

Not happy forgot my ice cream food was cold I even put a note saying please don’t forget everything in this order and what did they forget my ice cream:(

Delivery driver was very polite and friendly and was early with my order, thanked me for my order and I absolutely demolished my food as it was top tier

delivered by a very pleasanr driver, thank you

Didn’t received my food and when processing a refund you only refund food not delivery or or service charge utterly useless in the time then have to wait for a refund that isn’t a complete refund as you don’t refund charges This is theft as I payed for a service I never received

Drinks were every where and no dips with our meals. Driver wasn’t very nice either 😢

Driver threw order on ground and was abusive

Seriously. This place gets your order wrong at least 50% of the time. Today it missed my burger and sent me my nuggets only!

Standard McDonald menue, all as expected. However staff were great, dropped mobile phone kept safely until our return. Much appreciated 👏

My pancakes where cold and hard like they had been sitting for the last week and so where my sausage and egg mc muffins I was really looking forward to my breakfast but this is very disappointing the syrup that comes with the pancakes was wormer than all my food combined and I only got 2 pound something in return when you each sausage and egg mc muffin was over 3 pounds each and I got 👎🏻

Always better service at this location. Though I do notice that all mcdonalds will charge you more for certain things if you go through the drive thru or pay at the till. E.g. if you order an extra hash brown with a breakfast meal on the app, just eat or at the self service in store then you're charged 99p, however, if you order on drive thru or at till they will process the extra hash brown at full price £1.39. I'm sure this won't be the only example, as mentioned, not specific to this location, this seems to be the case at all McDonald's.

Thank you to McDonald’s for providing me with new frisbees for the world championship frisbee throwing competition, I mean, I ordered pancakes, but still!

Items of order missing again. Obviously no one checks that everything has been put in before they send the orders out

there was NO BUN with this order, spoiled the whole meal, why was it MISSING?

Think Stevie wonder made the breakfast wrap. Looked like it had done 10 rounds with Mike Tyson then kerb stomped into the packing, how is it even possible to put a wrap in upside down

As usual when you order chicken nuggets from this branch, no sauces ever delivered. I can’t eat nuggets without sauces, 20 nuggets in the bin.

Been eating in this last week,hospital appointments with my mother.All going swimming till tonight,am pesctran (fish only) .... Went too order my meal,fish with extra onion's,pickles and tomato slice.Feck me thought I was brokering a deal with the Palestinian.Manger a complete ( r) Will go in tomorrow and try and a meal worth eating.... chips were cold aswell... Ronald would spinning in his grave .....

enjoyable meal, delivered by cheerful, helpful courier, thank you.

the delivery driver didn't chap the door , just left it at my door . when i picked up the drink half of it went onto the landing as the delivery driver did not care about what state i got the delivery in

asked for back door came to front door then got annoyed it took me a couple minutes to approach the INCORRECT requested door as this door was inaccessible at the time

Has not arrived af my address even yge app said it had been deliverd.

late to arrive and driver could not find address despite postcode and house number given

Despite leaving notes of instructions drivers always get lost

no fries with the order, not at all impressed. very disappointed

Not one thing about this order was correct

Items missing, not left off items on burger as requested… orders are always wrong from this particular Macdonalds restaurant .

Ordered pancakes with sausage. They forgot the sausage, the pancakes were brick hard and the paper "cutlery" was completely useless.

Not happy with order, freezing cold like my last order and has a items missing

Brilliant food, great place and very convenient.

Missing most important items what a shambles

I requested a time slot so my order would arrive after my kids got home from school. it came early so that when the kids got it food was vold

No maple syrup with my pancakes. Very disappointed

Food cold as usual, first time it has been correct items though

No sauces when ordered share box !!!

you have given me the wrong order

Food cold as usual but got the main item of the meal totally wrong. Put the wrong burger in the correct box. smh. Its unfortunate this is the only place open for night shift workers.

absolutely freezing cold as per usual!

Every bit of food was freezing cold, nuggets was spilled all over the bag, the lettuce & sauce from the big mac was seeping out the box as it was not closed! chips were out of the happy meal boxes.. Ridiculous!

No sauces for the nuggets. Have never once received sauces when ordering nuggets for delivery.

Honest to god I order here a lot as it’s the nearest but 9 out of 10 times there gonna be sth missing from my order or they just don’t read the request! This is the most basic thing GET THE ORDER RIGHT! Not to mention about 20 mins wait and a wrong/missing order🤷🏻‍♀️🤷🏻‍♀️

items missing again! every single time!

Absolute imbeciles in the place clearly can never get an order right, Food ice cold. Missing items and can’t answer a phone

you'd think by now. the delivery guys would've learned how to not spill half your drink. there are many places that clingfilm drinks

My irn bru was half full the bag was dripping with irn bru and my burger was all over the place not a happy customer

ordered dips and none arrived, also pur drinks came without straws !

you food was frozen when I got it, i had to reheat the food