Mcdonald's Restaurants in Manchester

Ordered to a collection point as I was dirty and hurt after football. They messed up the order so I had to go in, they made me go and get the bag of food again and once they brought the missing item it was all messed up and half of the filling was out of the bun. No wonder MC are losing their customers

Terrible won’t be ordering from here again. Chips were cold didn’t add what I asked for on the burgers no straws no sauces.

I have just updated my review below 👇 because the response to my parking ticket by the senior manager was very gracious and helpful and my parking ticket was cancelled. Thank you so much and I have learnt my lesson that some McDonalds have limited stay Thanks again ________ £50 fine for staying 15 mins extra at McDonald's car park One has to do a lot of study these days to park at McDonald's and not be fined for it I have simply never seen park restrictions at McDonald's This was my last visit here since I am eventually punished for bringing a group of people that stayed 1 hour 45 minutes eating Sorry that we are slow eaters I'll go to McDonald's where I can stay until I am finished Otherwise this has nothing to do with the staff which is amazing. Thanks for the service and the photo taken McDonald change the parking restriction Thanks

Nearly 40 mins for our order to arrive , staff arguing behind the counter, customers who arrived after us actually finished and left before we got our food, Number was knocked off the screen way before it was ready. To be fair the food wasn’t too bad, and that’s the only positive.

Great staff and service always friendly and helpful.

Really good customer service with friendly staffs!

Got home after picking up my food, opened to remove the gherkin and saw black bits stuck all over the meat.. obviously cooked on a dirty hotplate. Uneatable.

Worse double sausage and egg mcmuffin I've ever ate. The bread was hard. The sausage was burnt a little bit. I still ate it. But it wasn't like it normally is. Put me off.

I stopped ordering from ardwick because they keep getting my order wrong. Then I saw that the ratings went up and tried again. No Issues so far other than I ordered a milkshake and they didn't have it. The restaurant did ring me to tell me though and asked which other drink I wanted. They also added an extra orange juice to compensate for it. Thanks. delivery was a little late but not a big deal. food was still warm and fresh. your doing great ardwick and couriers. keep it up.

No hair nets poor hygiene in toilets, do they even have cleaners ?

Clean, fast, food was hot and well presented ( 1st for Maccys) coffee good, and table service was excellent. Really nice chap, who was friendly with everyone and cleaned tables and took pride.

I don’t understand how a company like McDonald’s can’t hire managers who can actually run a place and keep staff in line. I Literally got such an unusual & off putting after taste from the first bite of my burger so bad that I fed a Big Mac & 2 cheeseburgers to my dog. Ardwick & Debdale park have something seriously seriously wrong with them!! Are they even a legitimate McDonald’s???

Decent burgers . Stingey as usual on fries, great apple McFlurry.

I did not receive large tea or bacon roll. was told hash brown was free, but was charged for it. Asked for sachets of sugar and milk. None sent. very disappointing

Delivery time was not a problem but the problem was when the delivery driver laughed in my face as u shown him all my foood was qet and then be told it what happens on delivering food never again will i order

Missing bacon and condiments I paid for missing my Philly cheese snack

The delivery driver couldnt follow the deliver address and almost went to the wrong location and despite requesting dips with the order none were provided.

They forgot to add 2 of my fries and didn't give me a box of cheese sticks

Hi guys, I’m still waiting for my food I call him and the driver not picking up the phone and I lost money and don’t have my phone can you refund my money please thank you

Need refund as didnt get my oder

I had bad customer service on night staff were not kind and very slow, it say collect on Tv and I go there staff were not nyc and being rude

The food was cold the Big Mac meals didn’t have any gurkins on was very dissapointed

all food was cold!! driver was at restaurant for a good 15 mins

none of the food even arrived we got a complete different order

Very helpful and very nice need more people like this 10/10

small woman in drive through was picking her ears and sniffing her fingers while taking the orders

no dips,I can't eat the chicken without bbq sauce, plus cold

Ordered mcspicy was given a mcchicken in a mcspicy box

Comentarios sinceros puros, por favor acepte esto como forma de mejorar la experiencia del cliente. 3a semana en el trote aparentemente “actualización de sistemas” pedido colocado en la aplicación, aceptada aún no se puede cumplir, decepcionado, la única tienda que ha llamado problemas del sistema.

I didn't get a straw,how am I meant to drink my milkshake, unhappy

Pathetic customer service. I ordered just a fish fillet burger meal and waited for more than half an hour. I kept standing on the counter and watched they put the food in the packing area and didn’t give to me. First, I asked a guy who was really rude. He looked like I was asking for free food like I’ve not paid for it. He really needs training. Then they put the food near the chips frier and didn’t give to me. I asked another guy who was same like the first one. He didn’t give a damn when I said it was just a fish burger and I’ve been waiting for half an hour but he didn’t care and had a very rude behavior. Some staff really needs training since they are really unprofessional. The food was freaking cold by that time. I asked the guy I don’t want the food now after waiting for too long and especially their unprofessional and rude behaviour. That guy never said sorry or anything when I said I want the refund. The lady then refunded the amount and she was fine she apologised. The problem I have is not majorly the delay. It’s the staff’s attitude and unprofessional behavior towards a customer. I’m not looking for any compensation or anything like that. I just want the staff to be empethatic and professional towards any customer with proper training. Even a roadside cart guy would be more professional than them.

Couldn’t find my address but said he was outside

i only got a burger and that was so cold i couldn’t eat it and everything else was missing so what did i exactly pay for

I was here today The female assistant manager was super rude to me when I explained my drink was wrong (they gave me the wrong flavour), instead of giving me a new drink and saying a quick sorry (very simple) saw me with hate without saying anything took the new drink without even making eye contact with me and threw in a super rude way the drink on the tray without looking at me or saying an small sorry. I was shocked. It will be good to train staff how to have CS skills and basic human being decency (Feel free to check CCTV to see it happening) Monday 17 Feb around 6:40 pm

Missing sauces and missing straw.

never arrived give me my money back!!!

Rude staff. Hair on food too. No decaf options for drinks. Also no fork for a salad was offered. How am I supposed to it eat it. Don’t let me order the sauces if you don’t give them out.

This is our usual McDonald’s and it’s normally very good but lately when we have been using the drive thru and getting back home with our order and realise that things are either missing or incorrect items and it’s happening quite regularly. We obviously only realise when we’re already at home so then don’t want to have to go back out again as the rest of our food will end up cold by the time we drove back to the restaurant to get the correct order. It’s just a bit annoying that unless we check every single item in the bag we are bound to have something missing or incorrect.

The worst McDonald bad service even they don’t deserve one 1 star 😡.

There is always a good atmosphere there. The staff is really friendly and the food is extremely tasty compared to other McDonald's.

McDonald’s looked like burger had a fight on its way to the box

Arrogant staff and poor service

very rude guy put food on floor and keft gate open

They forgot a whole order of food! So 2 people got their order and one person did not. It happens a lot!

Forgot my large fries to my meal so I requested a refund

They forgot my fries so I requested a refund

Warm food not too hot which was nice and delivery driver was quick and nice thank you

Absolutely awful “manager” named Nicole working the night shift… Ordered 2 filet o fishes one for me and the missus, which I wanted to take home, she refuses to give 4 sauces saying I got one meal. I didn’t know they did 2 filet o fishes in 1 meal. I then went inside the restaurant to use the bathroom, and I see a guy asking for an extra sauce and she gave it no questions asked! Being all ‘no worries love’, while she had a stinking attitude with me and my friends. She also said that if I ordered chips I could get a sauce with it.. so why do I not get another one with a burger.

Extremely unhappy that my order was cold and didn’t receive any sauces with any of my order, who wants to eat McDonald’s without any sauces

very poor and cold burger the smallest amount of ranch sauce for a ranch burger and one piece of bacon chips and all was very poor and cold

Came quickly and food was warm

My food was so cold I’m unhappy with it if I order something I want it to be nice a hot for me to eat but it was all cold thank you

my food arrived 1hr and 20mins after I placed the order. All the food was cold and unedable. I would like a full refund

Do not go after 7pm waited 10 mins for food, but the chips were stale most sitting areas are shut, there were no place to sit, we have to share the tables with strangers staff will also be splashing their dripping wet mop right next to your food

Great McDonald's with excellent staff.

Standard like many other McDonald's up and down the area. One bonus was that the food looked more pleasing and like the pictures rather than the usual cheese and the fish from the fish burger half hanging off the burger bun. Would definitely come back to this McDonald's

it said it wss delivred but the food hasnt come

Bit on.the slower side on drive through, BUT one of the better macdonnalds I've visited.

Rude staff. The owner needs to give them training on how to treat customers because without us, they have no business, rude mcdonald's 😷

Miss food can some one contact me as I’m not happy

Food was cold items missing really disappointed I wasted my money on cold and missing food l!!!!!

food hot and all accounted for

food is cold and ingredients missing from big mac

Every single time i order there’s either something missing or the order is messed up, from drinks being spilt to burgers being crushed and squashed. Extremely poor for such a large company. shame you can’t have the mistakes re delivered only some credit from just eat.

The staff working there is very slow waiting for my order at least more than half an hour

My sauces were missing including straws for our drinks

I always visit this place in the evening between 6 and 9 p.m. and there is always a calm and nice atmosphere. the food is always freshly prepared and the fries are always crispy

Best McDonald’s ever thank you so much and had a really nice delivery driver

Just like any other Mac D's quick service

food was cold order was missing items and the wrong items were delivered

Terrible cold food and missing items not just one but three!!!

Food is ok but there is constant loud beeping of food preparation equipment.

I use this shop quite often because it is near the casino but everytime I have to wait for 10 minutes to be serviced. I am a bit if OLD SCHOOL and can't use the app to order my food instead of going to the customers counter to order.

Order 20 chicken nuggets with ketchup didn’t come with ketchup and had 5 chicken nuggets missing

The big tasty burger was not delivered but was charged for it

wrong order delivered. nothing was ours.

asked for extra sauce came swimming could not hold burger that much sauce soggy chips as usual

alk chips and sauce missing from meal deal, some burgers were not fresh.

told the courier not to knock but he did, multiple times and really loudly. no respect whatsoever

I don't think I've ever had a complete order from this mcds.

Black coffee is good but cup and lid is very bad quality I wasted my 3 shirts just because of lid.

Order 2 muffins only received one.

food is very cold and fries portion is ridiculous. small fries in medium pack

Absolutely awful, had paper in my burger the "toddler"looking girl was as helpful as a chocolate teapot. No apology, no offer of a fresh burger or a refund. The food was cold, the atmosphere was dire. I think I'll not bother with maccies again, doesn't seem to matter which branch you go to, no customer care or pride in making your food

My burger was cold and the bun was stale.

Burger all squashed and all over the place

Ordered food for table service. They apparently didn’t have enough staff to do table service but assumed you’d work that out for yourself. When we finally worked out food wasn’t coming to table they expected us to take the food which had been sat at the counter for 15 minutes and was cold. They redid the order but it took over 45 minutes from ordering food to get to food.

Missing items from order. No happy meal delivered.

food was barely warm when it arrived, considering its only 10 minutes up the road and missing items again, firstly ordered the choc orange mcflurry which clearly was available and went to check out and it removed from my basket as wasn't available, so I then ordered the choc orange pies, they didn't arrive with my order, so nearly £5 out of pocket, the fries with our meals were hardly even half full, always missing something from here or cold food.

Excellent barbers and salon. Friendly and well situated

Been coming here for 20yrs since i was in college.

Ordered at ardwick map shows gone Stockport food all cold

I hate this mcdonald's they always forget the give the dips, I am Addicted to their sweet and summer sauce, but every time they keep but forgetting. the staff will look at my order to see if I did order the dips then apologise and state sorry there's nothing I could do.

I ordered at 7.06 and received my order at 8.37 when my children had left for school so wasted food

took over an hour for like 3 things to come, and everything turned up stone cold and the drinks were flat and tasteless as the ice had melted into them from sitting there so long, not really sure why it took so long to cook a burger and some selects

Everything was completely wrong and things I ordered I haven’t received

Poor service and half the order was missing , I rang up to find out and they just directed me off to just eat , even though half my order was still at McDonald’s

Slowest McDonalds ever. So much for fast food... Wasn't even busy

Slowest McDonald's in the world

Hello, I ordered a McDonald's at around 6:20 yesterday, an hour later I rang up to check on when it was coming as it was taking a while, it didn't arrive until half 8, it was freezing like it was sitting out the whole time