Jungle Grill in Manchester

What a joke of a website My order has been loading for over 45 minutes Been on the phone for over 20 minutes on a waiting queue I will take pleasure in turning this food away if it turns up Just had a reply from jungle grill saying that the shop is being refurbished Well why is your website still on line Is your company so backwards that you cannot stop orders being taken for your cheetham hill branch Very poor jungle grill excuse Try looking after your repeat customers By not letting them order from a shop that is not OPEN

Ordered good on their website on 8th September. Payment taken No food delivered . Tried calling . No response. Appears to be closed. Went personally. Closed!!!!.

Ordered food over 2 hrs ago Received order number and paid notification Been on hold for 40 min on phone Left voicemail no response I would appreciate a swift refund 5 day later still not received a refund!!!!!!!!! Still not received a call!!!!!!!! I will take it further if I am not refunded withing 48 hrs Order #33807982

Amazing quality food! So tasty and delicious

been a regular customer for 3/4 years we normally eat in but we have been getting delivery always on time always on point never fails to disappoint happy customer

Great food and staff would recommend. Travelled from Birmingham and was definetly worth it.

Wings were nice and cheeseburger was nice

Love this place but every time we order lately the order gets cancelled it’s disgusting twice in a week this has happened and now have to wait for a refund yet again

Wonderful atmosphere and delicious food

Cannot believe what happened with me. I placed an order and went to the toilet whilst my takeout was getting ready. A polish woman came to me infront of other customers and shouted at me saying who gave you the permission to use the toilet, you should’ve asked me etc. Now I’m a person who has a key due to my IBS and I even ordered something so was not like I just used the toilet but she started shouting at me and bring rude infront of the customers. I felt humiliated and defamed for her atrocious behaviour. I showed her my key yet she did not apologise. Guys don’t go to this place. It’s atrocious, I was discriminated due to my disability. Worst of all she says she’s a manager. Would not even rate it 1, the customer service is shocking and unprofessional. Disgusting behaviour! Do not go there if you suffer from disabilities! Otherwise you’ll also be discriminated. The food was also cold and tasted foul. Not worth the money.

The food was great and the best part was the chicken but do not get the ice cream because the pot is so small and they only give you a stick to eat it

Me, the wife, and my mum popped into Jungle Grill in Cheetham Hill last night. If you love meat you are in for a real treat. This place came up on my TicTok, the food looked amazing. I had been wanting to come here for a while. Cheetham Hill isn’t a particularly good setting for a lovely food place. However, if you bypass the rough and ready road outside. You are greeted to a lovely little modern sit in restaurant with an upstairs, that has booths overlooking the street below. This place is very family friendly and their meat is Halal so you get a really healthy mix of local people enjoying the food. We sat upstairs and had a look through their extensive menu. Most of the menu was meat based, but they had solid veggie options for the wife. After some deliberation we all came to our decisions. You order at the counter downstairs and then a staff member will bring you your meal once ready. We didn’t have a long wait, I’d say not much longer than 10 minutes 👍 I went for Jungle Mix Platter £17.99🎉🎉🎉 This included diced an grilled chicken and steak, three hot wings (you could choose your spice) half a chicken, (I went for the sweet BBQ flavour) with chips, rice, & mash. Honestly, one best tasting plates of food I have had in a long time.Everything was fresh, the chicken & steak was tender, the sauce used on the half chicken was delicious, the hot wings were lovely and spicy, the mash was melt in your mouth creamy. The diced chicken and steak looked a little dull on the plate, however the taste was excellent. The rice had a lovely depth of flavour with a mild heat. What a plate of food this was, I was so stuffed. Two people could easily take this on. The wife had The Wild Burger, with fries, and onions rings £8.50 ish allot of the veggie burgers you get at restaurants are pretty disappointing. Not this one! She said she loved her burger which had fresh mozzarella balls inside. I also got her chips and onion rings, and she kindly helped me finish of my mash.) They they had other veggie options too, including a halloumi wrap. She said the burger had lots of taste 👍 My mum had The Meat Chops Platter x4 £12.99 My mum loves her chops, it didn’t specify what exactly the chops were but we presumed lamb. However we were expecting 4 chops on a plate. Oh no, this was six massive juicy chops that came with rice and salad. It was a beautiful plate of food. My mum let me have one of meat sticks. The meat was so tender and flavoursome Iv not seen my mum polish off a meal that quickly in a longtime. The meat from this place is of an incredibly high standard. You guys should be so proud of the food you’re serving up. We thought it was amazing value as well. It’s one of those places were there’s no need for a starter of dessert, you just want to get right into the mains and enjoy that meaty experience. Total bill was £44.73p Which included two bottles of water and a Bottle of Coke. They have other locations, including Stockport. Thanks Jungle Grill, we will be back 💪

The food and the service was excellent and I really enjoyed it

The descriptions where miss leading with ingredients that was in the food

We love our Jungle grill most Thursdays but the past two haven’t been quite right so when it was mentioned again for tonight, it was a last chance saloon for me but I was pleasantly surprised that everything was great again,

Food is good but there is no drink

This place is amazing! The food is excellent, the service as well. I was looking for a nice place to eat in the area, without having to go to the centre. And l've found it. The place is elegant, very clean. Recommended for families, couples, friends. It's a welcoming place. I always missed a nice place in the area where you could eat quietly, and l loved the food and the smoothie! They serve all kind of food, even Mexican, but also Asian, international food, l think also Italian, not sure. But definitely, it's the place to go near home. I live in Blackley.

Visited this place with family who came from down south. Called 5 minutes prior to inform them that will be attending as a group. Got there and was given best seating possible along with exceptional service. Everyone enjoyed their meal and mentioned that they would return again. Food came out quick too, which was ideal considering there were a few hungry children too. 10/10 service by the team at Jungle Grill. Keep up the good work.

Great decor , delicious food , good service , friendly staff. All the food is amazing here , flavour is phenomenal, portion sizes are well worth the money , milkshakes are delicious. The chicken and steak always cooked perfectly. I have to say one thing about my dining experience and why I can't rate it 5* is because the condition of the toilets were not so great . They could do with a good scrub and a nice air freshener . The toilets have a very strong smell of urine that you can smell from outside the door . They aren't the cleanest either . But overall despite the toilets everything else was fantastic.

Really nice experience, great customer service and food was fab!

great service great food and quick delivery A+++

great communication great food A**

I order from u all the time the food was good but just late

Lamb chops terrible tough as old boots and the chicken steak very bland not to the usual standards

The food was given to the wrong table and we had to wait for a long time. This is highly outrageous as we expected the order to be half price due to the inconvenience caused.

Fantastic food, and great service. Been coming for a long time, I haven’t been disappointed once.

so called smash burger was rubbish and thin the so called fillet chicken burger also very thin not exactly sure what the chops were but on the plus side for £30 the wings were nice wont be ordering again

The food is really good at jungle grill, especially the burgers as they are real beef quality quarter pounders, the bread buns are always fresh and the chips are seasoned with red salt to give them that extra flavour. The Greek salad is also nice, comes with enough feta cheese and olives. The only downside to jungle grill is when your having it deltas it always comes stale and cold, and the order always seems to take over an hour to be delivered value for money for me is 7/10

Very disappointed with quality of food delivered 30 minutes before time, but it makes sense they just threw all the leftovers on our plates! Complained to Just Eat only to hear they are not able to help as food looks consumable to them! Never again!

Very nice and respectful staff Food was very nice Recommend too try

Quiet nice food and portion. I think it's under new management and has gone through some good changes. The seating area is quiet nice.

beautiful food beautiful presentation beautiful taste

Food was seriously so hot! It was wonderful to actually receive an order that was so high that we needed to wait to eat it! Food was delicious as always! Got free drinks and extra fries and again the fries were lovely and hot and crisp and fresh! We absolutely LOVE this place so much. Everything we order is amazing. My French taco was so good. My partners jungle hotpot was amazing and the milkshakes are to die for! Always a 10 for us

Don't even answer there bloody phones 😒 why have a restaurant and takeaway 🙄

I have been to jungle grill second time now and its the same every time good service Nice atmosphere and also delicious food no doubt its a good place for families and friends to go and dine there.

Great quality food and amazing prices

We ordered 2 chicken wing platters & a 1/2 chicken platter but was sent 3 chicken wing platters instead but a quick phone call & it was all quickly sorted with a freshly cooked 1/2 chicken platter sent to us so thank you, it’s was all lovely

This was not steak and chips. I’ve ordered from you before but this was more like chips with a few shreds of donnor meat. Consistency and standards need to be met… Jungle Grill you’ve fallen foul of the Cheetham Curse like the many good establishments before you. You got too comfy and took your eyes off the ball. Won’t be ordering again.

chilli cheese bites overdone and food was luke warm by time it got here. the chicken wrap had gristle in the chicken (never a problem before) considering the cost is high and we only have this on occasion was disappointing!

cold food delivered late and the restaurant has an attitude problem

They delivered the food late , and the driver was being rude

I had the empire state burger and I have to say it was the most filling burger I have ever eaten. All the different parts to it were well cooked and it was so big I could barely hold it and eat it (the picture I shared doesn't do it justice). The only thing that wasn't quite there for me was the flavour, I mean it was all nice but I'd have loved some sort of underlying flavour running throuout to complete it.

Food brilliant, big portions, good vibes, and parking in the back if you are lucky. The reason for 4 stars 🌟 is the waitress. It seemed like she had her lips 💋 sealed by the owners, didn't have any smile on her face, was very moody, and probably didn't understand any English as she kept looking at you in a strange way, when we left, we said Thank you yet she stood there as if saying thank you is Haram in her culture. Think she needs to go back to school. Will definitely go again, bit pricey for a burger joint but if that waitress is not serving, I'll take my family again.

I got the honey burger and was impressed by the juiciness and quality of the meat. The flavours were on point and the ratio of salad to meat to toasted bun was all on point.

Beautiful food, delicious. Have been here before and will go here again, it is family friendly staff are really welcoming, and Yes they accept cards lol. Parking is behind the restaurant. The quantity and the quality of food is great. I had mixed hot pot it was definitely delicious.

What a mess ordered food through just eat came a mess undercooked frozen beef patty,chicken and turkey rashers.Also milkshake was so watery couldn’t eat or drink anything had to throw away.waste of money

The food was a mess.small buns with massive frozen beef patty and undercooked chicken.also the turkey rashers was undercooked aswell.the milkshakes texture was so watery.very horrible has to throw it away.

Driver was a excellent guy top bloke

Had the food in the office for a lunch time treat. Big portions and tasty fresh food. Great place to eat.

Without fail never ever ever deliver on time so if you are pressed for time do not order if you have plans

Nice food as usual but portions seemed smaller this time.

Placed an order for for steak and chips. When asked for flavour I said hot but not for it to be sour. Waitress when taking order said they won’t put lemon juice on it. When I received the food it was sour. When I went to telll them this they said the hot sauce is sour. This should have been stated when I placed my order and specified I didn’t want it to be sour. No apologies from staff or offered a replacement meal.

Best food I have had from a take away in years so good I was licking they tray clean keep up the good work guys (jungle mixed platter ) give it a try

I ordered multiple times and they declined my order 5 times in a row I have never had a more worse experience with a takeaway in my life (disgusting)

My food took a little while longer than everyone else’s, but it was very good and defo worth the wait

Overall, the food quality is 9/10 but the picture is misguiding due to it having salad and sweetcorn cob on the side second of all for the amount of money am paying which was £25. I was expecting the platter to feed 2 people, but unfortunately my stomach and my partners stomach wasn’t satisfied portions sizes need to be sorted out so that they match the money you guys are charging but on the good note delivery was spot-on, food, taste and quality spot on overall give this place 8/10 and I would recommend it

No periperi chips just normal and there was onions after I asked for no onions

Bad customer service woman was rude for no reason at all and the food was mid would have been better off going to Miamis and getting their 4.99 burger meal over these guys peri platter or buffalo platter, both mid

Visited the place today recieved awesome service from all the staff really but the lady at the till and the lad serving upstairs was a top lad and looked after us really well, a real credit to the business

The food was great and the delivery was prompt

Bad meat. Couldn't eat it and called the restaurant . Great customer service, they offered a full refund or replacement... I'm hungry still so I've gone for the replacement.

amazing food and massive portions

Visited today with friends and our kids really enjoyed the food definitely recommend this place nice place to sit

Ordered from here a handful of times all ways go for the half chicken platter and mash peri peri great place to order from very filling and lovely workers and very polite delivery drivers couldn’t recommend enough thank u to all staff and special thank u to the amazing chef who never fails to disappoint

USED to be overall 5*.. delivery has always been slow... But now 2* as while food is still good it's got so expensive ££+ and customer service is shocking. Never an apology uttered on both occasions where our order was missed. Don't have an online order option if your not competent enough to use it. Absolute nightmare. Not sure I'll be back. Pity as food is good. I wouldn't order if I was hungry that's for sure!

Absolutely disgusting half meal missing

The best place to have if you’re on a diet and you wana eat clean you could have these 30 days a month and still lose weight I highly recommend it

Beautiful places love the food great staff~frank

Put my order in online. They taken my money and no food was delivered. Scammers and thieves. Thieves........................................

Came in, served by Selena; warm welcome, quickly processed order. Great reccomandations and freindly service. Food was piping hot and delicious as always. Doesnt get better. Will be back for sure!

This food was 10/10 but the delivery time let it down just a bit will definitely order the buffalo platter again !!!!

The delivery guy in the Nissan note is lovely and very hard working. Food came really quickly ajd was hot and delicious thank you

Restaurant didn’t even bother delivering the food. They rang me once as soon as the order was put through and because they could get through they cancelled and I was charged.. £30 lost because of degenerate store staff.. says a lot when it’s delivered by store staff rather than Uber.. they’re too scruffy and under developed to pay for the Uber one services

Horrendous food. Tray was just full of mash and chips with 2 wings in. Scratty pieces of so called steak and a chicken breast for £22. Never again wouldn’t let my dog eat there

Love the food and the customer service is great

Excellent service and food! Prices are decent aswell.

We’ve had food poisoning twice from this place now. We weren’t sure 1st time if it was food from here but now the 2nd time we are 100% sure. We both had chicken products. I am also pregnant and food poisoning can be very dangerous, i’ve been very very unwell! However uber eats have refused to give me any refund or compensation for this so i’m posting on here too to make everyone aware. Don’t risk your health eating here!!

Great food, lovely service. Really enjoyed!!!

The chops from jungle grill are absolutely lovely 10/10

Good food and great service by ali

Food came cold, there was chicken in the box which didn’t say in the description n my boyfriend is allergic to chicken so he hasn’t been able to eat his food

food didn't come right was cold and hard

Missing items terrible portion size

only sent one burger and wrong chips. was put on hold for a LONG time but could hear an entire conversation until tnever again.

Disappointing for the price, nearly £50 down the drain tbh, portions have gone down hill, the half chicken platter was atrocious it was literally a chicken breast? Whole thing was not good at all 4/10

Great atmosphere, wide variety of food options, friendly staff. Highly recommended.

I rang the restaurant and the lady I spoke to was very rude. I told her I’d had a notification to say my food was on its way 40 minutes ago ( for a 15 min journey) All the chip on our meals were cold!!!! For a £75 order the food was completely sub standard!!! The lady I spoke to persistently blamed just eat!!! Will definitely NOT be ordering from them again!!! Very disappointed ☹️

It was not a problem if being a tiny bit late because we still got amazing hot food!

Nice food enjoy it every time i get

Honestly food was that nice that the little late delivery did not bother us, definitely recommend the steak one 😍

always well presented and lovely food

Oder wrong took too long food was freezing

Steak burger was rely nice and jungle fry abit dear 27 pound for 2 steak burger meals. But it was nice if u fancy a sumet nice a wana treat urself try this place

Food was lovely and fresh well worth the money x

Amazing Place. Would highly recommend to eat it or order in.

Food was freezing cold. Chips weren’t cooked properly. Missed a drink off the order. Driver took 40 minutes to deliver which is why it was so cold. Only live 10 mins away on car. Really bad service. Will be avoiding for a while.

Asked for no lettuce and they still put lettuce on it. Poor quality and wings were dry.

For the price, the portions are huge. Can’t go wrong. Service is second to none, AMAZING. Same with the upstairs seating, LOVELY.

Bought 2 chicken wraps and only received 1.

second time ordering from here recently, prices are a joke for the food that comes portions arent great either. description is not how the food looks