Mcdonald's Restaurants in Cardiff

Food is expensive and poor, unfortunately generally grubby due to high footfall - could be much better if profits weren't the number one target.

Awful... I went through the drive thru ordered quite quickly was greeted by a staff member at the next window whi didn't utter one word to me not to tell me how much or if I was paying cash or card I then had to turn my engine off as did the two cars in front... finally got my food (15 mins) to fi d the muffin was inedible it had obviously been sat under a heat lamp because it literally turned to dust when I touched it sort it out McDonald's

Welll nice and hot n fresh from here

excellent service and food. polite courier

polite delivery courier. excellent service and food

Driver was great, but the McDonald’s forgot the dip, and the food went cold before the driver even picked it up

the order was not delivered. we waited 2 hours and it was marked delivered but it wasn't

I got delivered the wrong order with nothing I ordered

Freezing cold burger rock hard mozzarella sticks with all the cheese poured out of them in the bag not happy at all

Missing an item from order I had paid for

Great delivery and amazing service

I have order my food by 18:20pm on 28/01/2025 wait until 18:48 pm to get served. I was opted for the table service and no update we are waiting for long time also I have approached to the counter they said sorry that’s it!. It’s been more than 100 times I came there but it is awful to stay this really bad service

The food was really cold and wrong order

The chips were cold, drink spilt and one of the bags was ripped open slightly so the food got colder quicker

excellent food. polite courier

Went through the drive through ay 4.50 am with just 1 car infront. After 10 minutes waiting & nobody in the restaurant I enqured as to why jt was taking sk long ( 1 meal & 1 burger ordered) & was spoken to like a piece of dirt by female called SASKIA. VERY RUDE INDIVIDUAL SO REFUND REQUESTED... ILL TAKE MY MONEY ELSEWHERE

Waste of time and money didn’t come and still not got my money back will be deleting the app and tell people not to use it!!!

Excellent food fast delivery highly recommend

Jack with some incredible service!

Ordering delivery at this store will result in no sauces given, so if you order McNuggets through this store you will have to eat it without sauces. If you eat in at this store, it can get quite busy so you might struggle to find a seat, but the staff are nice at this store. This McDonald's has a drive through.

Driver lied never deliver my food scammer

McDonald’s Forgot the sauces again. Can they even read and write the people who work there?

The mc chicken share box wasn’t delivered

Staff didn’t have a clue, no thank you no manners

Food was stone cold, chips wasn’t cooked and you forgot my sons fruit juice I’m fuming

Very good delivery time and I’ll be ordering again soon

The drink spilled everywhere and made everything inedible. I want a full refund

cold food and delivery perso. dropped drink and broke cup

Time kept being altered, food was prepared an hour before delivery, everything was stone cold and missing items. Ice cream was melted and ice in drinks were melted and watered down. Want a full refund

I ordered 5 chicken selects and only got 4

Food is hit and miss here, just like all McDonald's

polite courier. delicious food. Will definitely use service again

the order took far far too long to come, it had 5 minutes worth for delivery time. completely unacceptable

staff are miserable and have a stinking attitude.

Ordenar mal de nuevo, pero esta vez lograron equivocarse dos veces, son consistentes al menos, pero desafortunadamente consistentemente malos. BK a partir de ahora

Cold and stale delivery left at 7 so had nearly 30 mins travelling around in a bag 2 bites and straight in the bin

Spent £30 on McDonald's and all of it was cold.

excellent service. polite and courteous courier. Will definitely use service again.

Missed out a burger.. how is that even possible.. absolutely ridiculous!!!

great delivery time but sadly not very hot.

Top guy..didn’t have tip..but I usually do..but he was kool

polite and friendly courier. excellent and delicious food. Will definitely use the service again.

driver was lovely but food order was wrong. ordered plain burger but it wasn't. shame

Never know which lane in the McDrive through to choose. Always seem to pick the slower one..

Whole meal missing off of order

Food was cold and you forgot two bags of chips

Delivery was shown heading in opposite direction to address, so food is cold. Very disappointed that requested sweet curry dip with share box, plus extra sweet curry dips but have barbecue instead.

missing items AGAIN! food cold, milkshake was changed to a bottle of water after paying £1 extra on top! shocking! don't bother ordering!

no food was not delivered atal and I have screens shots of his location and messages awful driver who at first went to the wrong address then refused to come to the right address

The food was cold. Half the hot chocolate was spilt all over the bag. Not great at all!!

Made a large order on the digital kiosk and waited about 15 minutes for my food to be ready and the staff were very kind. When I walked home the food was luke warm, so I had to microwave it on very high for one minute. I also loved the new Grimace shake!

Told me it was going to be here at 8:35

No dip to go with my cheese melt dippers, no straw for my drink and no napkin

Well. When you order a big tasty meal and cheese melt dippers they only send the dippers. Now I have to wait for a refund and I have no tea. Thanks a lot.

Whole meal missing not at all happy

Half the food was missing like always

ordered chicken selects, cheese bites and nuggets. not a single sauce pot came with the order which is a requested requirement. very low standards of service

Cold meal🍟 first and last never again

Driver messaged saying outside. I went outside and he wasn’t there. Marked order as delivered when I didn’t receive it.

Why is it cold and taste funny

mcspice and got mayo chicken burger instead and chicken nuggets taste like they was done 2 days ago

The food was cold, warm flat drinks. Not delivery drivers fault but whole process took ages so not impressed. When reporting was only offered a small amount of money back in the form of a voucher, would appreciate a full refund as food was inedible.

Order was delivered on time by a friendly chap.

I got cold food with no mayonnaise in mayo chicken burgers which is just bread pieces and chicken and don't get ketchup for chicken nuggets because of which I can't eat them overall I got very bad food but delivered it on time

Delivery time kept changing. Food arrived cold

The staff running the night shift here are idiots. They never provide a straw for your drink, no sauces with my 20 nuggets share box and no cheese in my double quarterpounder WITH CHEESE. Just eat courier was at the restraunt for 45 minutes so obviously food was cold. Garbage never again

No dips and food cold. Fast delivery though.

basically whole order was wrong

pleasant service and gorgeous food

Food was ordered at 15:57 with a delivery time of 16:20 - 16:30. Over an hour before "ready for delivery". Driver then went to wrong address and had to call for directions. Food was stone cold on arrival. Meal appeared to have been prepared alright.

excellent service. polite courier

2 stars I’m afraid food took an hour to arrive , was stone cold . Coke had leaked - 1/2 cup left … Wrap, share box & nuggets missing 😳boooooooooo

Food was all cold due to the fact it took over an hour for it to be dropped off and the driver could not call me due to the just eat system as I requested in my order. The driver was outside my flat for over 15 minutes waiting for me to check.

My Oder didn’t come it went to wrong adress

All cooked food was freezing cold no straws for the drinks no sauces as asked for disappointed

Took an hour and the milkshakes missing. I wanted milkshake to help rehydrating after poor health Delivery was quick after it was order being prepared for along time

Took my grandaughter to mc Donald's as she was hungry as she coming from school .easy to order ,the food was hot ,the cleaning staff were very pleasant and helpful , the woman behind the counter looked as if she had lost the will to live not a very good first impression .it was a busy time of day the drive through was full as was the carpark we ate inside .overall you get what you pay for so pretty nuteral experience overall .

Worst meal so far. It wasn’t a happy meal it was a cold miserable one. There’s a different delivery driver every time so obviously nobody likes the job or can’t do it properly!! Never again!!

the food arrived stone cold. no straws for the drinks. no napkins. the only reason it was delivered on time is because the timer kept updating. I watched the delivery and it took 30 mins or more.

Food freezing cold, missing dips.

I ordered delivery through the app. Was missing cheese sharebox, had all the sauces though. Spent a good £24, the item missing was about £9 itself. The order wasn’t provided with the full receipt and I did ring a few times no answer. I have no clue how to resolve the situation as it was my first time ordering through the McDonald’s app.

I have to honestly say how awful this McDonald’s is always missing food after waiting over an hour to be brought half meals an cold food is a joke

Popped in for breakfast nothings changed

chips were cold burger nice and my thick shake was a medium not a large

Ordered at 17.07 delivered over 2 hours later. Food was stone cold, drinks had leaked and were a mushy mess

excellent service. polite courier

Food came cold and took well over a hour to come

One of the better McDonald's in cardiff

got a little worried since the courier seemed to be at the restaurant for a long time but the order came in the end, on time and correct. so all OK at the end.

Did not receive not happy about this as Iv lost £25.

Delivery time good but food was poor quality and cold.

Missing a few items , no egg in my breakfast wrap , no syrup with the pancakes

Really poor, the double quarter cheese buger didn’t only had the top half of the bun!! The cheese slice was melted to the box. What a waste of money!

Food not the best, even though they werent busy, the burger patties were dry which we dont usually see at other McDs

delivery was no problem but the first order was wrong and had to re ordered my food again

My food was missing dips which makes the meal

polite courier. excellent service.

Food was really cold and items missing

Food took 5 minutes to come and was ice cold

excellent service. extremely polite courier. Will definitely order from app again.