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2.9

Based on 1.647 opinions finded in 3 websites

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Nº 1412 in 1625 in Cardiff

Nº 37 of 48 Fast food in Cardiff

CUSTOMERS TALK ABOUT DISHES WITH..cheeseladyeggchickencoffeenuggetsbaconlettucecreammust

comment_iconOpinions

Item late and then missing orange juice and additional hash brown

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Lauren . 2025-06-01

MORE AT Just Eat

Took 67 minutes to arrive, was at "courier at the restaurant" for ages and my food arrived stone cold. Pathetic.

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jamie . 2025-05-31

MORE AT Just Eat

I have received the wrong order

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rhian . 2025-05-24

MORE AT Just Eat

Driver ignored instructions and went to gate I mentioned being closed 5 times and then waited there until I went 10 minutes ride to get to him.

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George . 2025-05-23

MORE AT Just Eat

The delivery was good and quick , the order however wasn’t , they didn’t include any sauces and I had ordered a couple of cookies which were instead replaced by muffins

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Thomas . 2025-05-21

MORE AT Just Eat

ingredients missing, just a few bits of lettuce and a small bit of melted cheese. Not worth the price!

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Nathan . 2025-05-17

MORE AT Just Eat

come with mayo and I’m allergic lucky I realised

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Nyla . 2025-05-16

MORE AT Just Eat

Fries were missing and strawberry milkshake didn’t really taste of strawberry. Don’t think I’ll bother ordering to my lorry from here again.

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Tony . 2025-05-13

MORE AT Just Eat

Raspberry and white chocolate pie had a discard time of 12:41 and I received my order at 19:20pm

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Shaun . 2025-05-13

MORE AT Just Eat

best delivery driver, v funny and down to earth

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ella . 2025-05-13

MORE AT Just Eat

Only half the order arrived, and freezing cold. Abysmal. Totally unacceptable

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Josh . 2025-05-12

MORE AT Just Eat

would of been nice if they sent what I ordered and food they did send was actually hot or at least warm

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Hayley . 2025-05-12

MORE AT Just Eat

The food wasn't very hot. Also received 2 banana milkshakes instead of vanilla, we had no straws or serviettes

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Karen . 2025-05-12

MORE AT Just Eat

incredibly disappointed to not have the order arrive with sauces

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Rachel . 2025-05-04

MORE AT Just Eat

I know you use fresh eggs, but you don't have to prove it by putting eggshell in the breakfast wrap!

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Matthew . 2025-05-03

MORE AT Just Eat

This is a good English restaurant which I'm sure that you would agree

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Abdul . 2025-05-03

MORE AT Just Eat

stone cold food again they are quick enough to take the money and the tip though.

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Sean . 2025-05-01

MORE AT Just Eat

The food was cold, stale and the portions of fries were small and not enough for the amount of money spent.

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Callum . 2025-05-01

MORE AT Just Eat

I had no triple chesse burger ?

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Danny . 2025-04-27

MORE AT Just Eat

We did not receive the Big Mac!

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Donna . 2025-04-26

MORE AT Just Eat

The older lady on the shop floor was very kind and helpful, but as soon as looked into the kitchen I saw a staff member touching the the cheese with bare fingers, no gloves at all, that patting the burger with hands to put it together...Very, very unhygienic place....Sadly would not recommend to eat at this branch.

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NESSIE . 2025-04-23

MORE AT Google

ordered chocolate milkshakes but there was no chocolate in them just frothed up milk

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Ieuan . 2025-04-19

MORE AT Just Eat

There was an issue with my order and they made it feel like it was my fault

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Juliana Manlapaz . 2025-04-18

MORE AT Google

Apparently toilets are broken to a pregnant woman

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Lloyd . 2025-04-15

MORE AT Google

Freazing food burnt patty broke in half

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Nicola . 2025-04-12

MORE AT Just Eat

mcdonalds workers need to learn how to secure drinks properly and need to learn the correct amount of sauces needed in the food , the food has gotten ruined once again along with a new carpet!

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Shawna . 2025-04-10

MORE AT Just Eat

Change your opening times. It's not 24 hours at all. I got up early to go here before my early train, and the guy said they're shut for an hour so I couldn't order anything??

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James Rogers . 2025-04-05

MORE AT Google

I ask for barbecue rap they give me curry and I said no lettuce and it came with lettuce and I didn’t get my sauce for my chicken nuggets

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Katy . 2025-04-02

MORE AT Just Eat

Order was missing straws and dips !!

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Zaneta . 2025-03-30

MORE AT Just Eat

Forgot my triple cheese burger. Gave me the wrong sauces. Long wait time and extremely hot in the resteraunt.

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Donny Wilford . 2025-03-27

MORE AT Google

Buns for both burgers were very burnt. Fries had no salt, but spoons and straws were actually provided this time and order was correct

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Shaun . 2025-03-25

MORE AT Just Eat

Took a long time -about 40 minutes - to find a courier. Once assigned the driver was quick and friendly.

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jamie . 2025-03-21

MORE AT Just Eat

Order was an hour late and food was cold. Tried to cancel but apparently a delivery agent was assigned. Very poor service

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James . 2025-03-16

MORE AT Just Eat

the delivery driver just when passed me no delivery

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Steve . 2025-03-15

MORE AT Just Eat

always does this never brings the right order

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Adriana . 2025-03-15

MORE AT Just Eat

I'm customised my order and I received wrong so I couldn't eat

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Szilard Peter . 2025-03-14

MORE AT Google

¿Puedo decir lo amable y profesional que fue su trabajador Shakila en mi última visita? Tan atento, que olvidé mi número de pedido y ella lo arregló en menos de 2 minutos y se aseguró de que tuviera todas mis salsas. ¡Por favor, dale un aumento a esta mujer que es demasiado amable!

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crisiant m . 2025-03-05

MORE AT TripAdvisor

fries and burgers absolutley cold

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Stuart . 2025-03-03

MORE AT Just Eat

I'm stopping to order food from now on, cold all the time

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Oskar . 2025-03-03

MORE AT Just Eat

Cold chips and missing a portion

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Gemma . 2025-02-28

MORE AT Just Eat

no straws or sauces with order. Chips cold and undercooked.

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Shaun . 2025-02-25

MORE AT Just Eat

I know it was a match day today but if its too busy for delivery then you should stop deliveries on these days. Everything that shoulda been warm was cold, everything supposed to be cold was warm, all of it thrown into the bags, the drinks bag about to rip open from spilt lemonade and the main seal on the food bag ripped open. Just a bad experience all round really.

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Dave . 2025-02-22

MORE AT Just Eat

food was slightly cold, mozzarella sticks were cold.

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Ella . 2025-02-22

MORE AT Just Eat

spitted drinks and not correct order

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Steve . 2025-02-21

MORE AT Just Eat

Good delivery, burger was missing items though

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Jonathan . 2025-02-20

MORE AT Just Eat

Very bad cold, and drinks were all spilt when delivered, didn’t even get a refund

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Bilqees . 2025-02-20

MORE AT Just Eat

stone cold food no chilli sauce which was ordered no straw or napkins

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Mark . 2025-02-17

MORE AT Just Eat

2coffee ordered courier spilt both in his delivery bag

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Stephen . 2025-02-17

MORE AT Just Eat

fries we're too salty and order was wrong

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Janet . 2025-02-12

MORE AT Just Eat

Delivery man was really lovely, thank you! 5*

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Emily . 2025-02-12

MORE AT Just Eat

Ordered and only person in there. Had to wait ages for order. Staff were preoccupied and not engaging. Waled 1minute 30 seconds to hotel. Food was already cold and burger buns burnt. Made me feel sick trying to eat around the burger meal but I was in too much pain to return it (and it was raining) Not a very nice place to visit. Staff were verbally abusing delivery driver waiting to grt their orders to deliver, which I found annoying! How rude!

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keri treharne . 2025-02-10

MORE AT Google

Worst maccas I’ve ever had, dry and cold doesn’t matter what time of night

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Jonny Beech . 2025-02-08

MORE AT Google

Food was great, and delivery man was superb- especially cause so cold outside!

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Matt . 2025-02-07

MORE AT Just Eat

Really quick driver! I wish i could add tip after instead of before

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jamie . 2025-02-07

MORE AT Just Eat

Went well, and it was delivered to the correct address this time!

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JAMES . 2025-02-02

MORE AT Just Eat

2x dips ordered but not delivered

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Elizabeth . 2025-02-02

MORE AT Just Eat

ok except there was no dips at all, it happens quite often

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Aga . 2025-02-01

MORE AT Just Eat

my chicken mayo burger was missing and fries

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Radka . 2025-02-01

MORE AT Just Eat

fries cold burgers cold. not the first this glhas happened. i hope its the last i rate mcdonalds but food continues to be poor

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Stuart . 2025-02-01

MORE AT Just Eat

Only lettuce in the bun when ordered a veggie burger

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julie . 2025-01-28

MORE AT Just Eat

Really cold food and 1.30 for it to come

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jackie . 2025-01-27

MORE AT Just Eat

Food was very poor quality, cold on arrival and like cardboard. Worst Maccies we’ve ever had

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Lewis . 2025-01-27

MORE AT Just Eat

Driver picked up our order at 10:45 and we didn’t receive till half 11 and we were only 5 minutes down the road from the restaurant

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Jason . 2025-01-26

MORE AT Just Eat

was the worst experience ever. i will never use this app again.

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Ecem . 2025-01-26

MORE AT Just Eat

Seemed like a lovely man, polite

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Deborah . 2025-01-24

MORE AT Just Eat

Food was cold and don’t get me started about the chips they was freezing as biting into my burger I find out that’s cold Aswell

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Aaron . 2025-01-24

MORE AT Just Eat

I want to give a special shoutout to Shakila Ma'am at McDonald's for her excellent service. She was attentive, polite, and always had a warm smile. Her professionalism and dedication to ensuring a great customer experience were truly impressive. She made sure everything was perfect and made us feel welcomed. Keep up the amazing work, Shakila Ma'am! McDonald's is lucky to have such a great team member. Highly recommend visiting if you want great service!

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Rahil Mansuri . 2025-01-22

MORE AT Google

Beware, they kick you out as you’re eating their food

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Jaivinder Sidhu . 2025-01-19

MORE AT Google

Place is absolutely filthy dirty. The toilets are revolting. Floors are crawling

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L . 2025-01-18

MORE AT Google

Fantastic delivery driver for once

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Rachel . 2025-01-17

MORE AT Just Eat

I was missing two items and i am still waiting for a refund on it

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Casey . 2025-01-16

MORE AT Just Eat

I’m giving this McDonald’s a 5/5 out of simply because of the service of a lovely lady named Shakila

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Jordan Jones . 2025-01-15

MORE AT Google

Walkabout is best with Rugbys, Bingo and Dart games in my opinion. Their food is not that bad but also not that great respectfully.

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Wanguya Muturi . 2025-01-15

MORE AT Google

2nd time in a row my order was missing something.

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jamie . 2025-01-15

MORE AT Just Eat

Not happy at all the food was all wet!

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Eva . 2025-01-15

MORE AT Just Eat

I ordered a delivery for me a friend's for a small get together but McDonalds failed to send everything we ordered so we had to spend more money as they refused to believe us even though we had us opening the food on my security cameras at home!!

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Asger Thorstein . 2025-01-14

MORE AT Google

Just popped in to take advantage of offers on my app for lunch. This McDonald’s was clean, the staff was friendly and my orders were very quick.

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Paul Briffett . 2025-01-13

MORE AT Google

Missed the burger!! Paid a lot of money and they miss the burger!! Now 1 of us has to go hungry!! Unacceptable!!

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Josh . 2025-01-12

MORE AT Just Eat

Didn’t receive all my order lost of stuff was missing!!!!!

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Eva . 2025-01-06

MORE AT Just Eat

Hardly anything right in the order, must have been packed by the blind

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Kieran . 2025-01-05

MORE AT Just Eat

Delivery bag was open all food was stone cold when we received it. Wouldn’t even give 1 star if there was an option

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Mckenzie . 2025-01-03

MORE AT Just Eat

brilliant fast and efficient service

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kristina . 2025-01-03

MORE AT Just Eat

I waited 2 hours and nothing even got delivered

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Anthony . 2025-01-03

MORE AT Just Eat

Food cold, driver didn’t no address ans took ages to respond to my messages

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Sarah . 2024-12-29

MORE AT Just Eat

always something missing this time it was the two large fries and not to mention that my previous order never arrived but on your website was shown as delivered.

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Iwanna . 2024-12-23

MORE AT Just Eat

Missing 2 Big Mac burgers with the medium Big Mac meals, the free chicken nuggets and also my childrens fruit bag. I ordered this as a treat at Xmas time but been let down thanks a lot

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Lisa . 2024-12-23

MORE AT Just Eat

No fries come with any of the happy meals

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ali . 2024-12-23

MORE AT Just Eat

Fries were overcooked and cold. McCrispy had a McSpicy patty. Strawberry milkshake had no strawberry syrup.

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Shaun . 2024-12-23

MORE AT Just Eat

good was freezing and had no drink left as it spilt all in bag

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amiee . 2024-12-22

MORE AT Just Eat

I tried ordering on Uber eats and they refused to give the driver my order as the order number was different and I waited over two hours for them to cancel it. Also food isn’t great. I saw staff pick up food from the floor.

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Faiyaj Chowdhury . 2024-12-21

MORE AT Google

Slowest service I have ever experienced at a McDonald’s

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Sophie Fieldwick . 2024-12-20

MORE AT Google

The driver although very polite got lost, and the two white coffees were left half empty due to a spillage that happened on route.

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JAMES . 2024-12-19

MORE AT Just Eat

I received an incomplete order, missing sandwich and nuggets sets

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Dorota . 2024-12-13

MORE AT Just Eat

The absolute worst McDonalnds ever. Waited 45 mins for a flippin Cheeseburger. Been to rancid poo smelling McD’s in Coventry that I’d rather revisit. A stain on the city.

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Tomos Hughes . 2024-12-12

MORE AT Google

Ordered a veggie deluxe and got home and was given a chicken burger. You get ushered out of the building so fast there is no time to check your order. Do better.

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Josie Morgan . 2024-12-08

MORE AT Google

The food was as expected Had a mega McMuffin meal for breakfast before work. This location seems to turn off table service in the mornings, which isn't too bad, but the printers also rarely work, meaning I have to rely on my terrible memory for my number when it's called. Keep the receipt printers working please guys

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Mark Bird . 2024-12-08

MORE AT Google

I only got half of my order and then had to order and pay again for another delivery. I requested a refund for my missing items but have yet to receive my money back

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Emma . 2024-12-07

MORE AT Just Eat

bad food bad atmosphere, never get orders right either

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Julia Tyszko . 2024-12-06

MORE AT Google

drink was spilled all over, order took to long, food is cold and stale..... useless driver

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toni . 2024-12-05

MORE AT Just Eat

When I ordered it say 10-30 mins, I waited about an hour.

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Bethan . 2024-12-05

MORE AT Just Eat

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