Mcdonald's Restaurants in Cardiff

Item late and then missing orange juice and additional hash brown

Took 67 minutes to arrive, was at "courier at the restaurant" for ages and my food arrived stone cold. Pathetic.

I have received the wrong order

Driver ignored instructions and went to gate I mentioned being closed 5 times and then waited there until I went 10 minutes ride to get to him.

The delivery was good and quick , the order however wasn’t , they didn’t include any sauces and I had ordered a couple of cookies which were instead replaced by muffins

ingredients missing, just a few bits of lettuce and a small bit of melted cheese. Not worth the price!

come with mayo and I’m allergic lucky I realised

Fries were missing and strawberry milkshake didn’t really taste of strawberry. Don’t think I’ll bother ordering to my lorry from here again.

Raspberry and white chocolate pie had a discard time of 12:41 and I received my order at 19:20pm

best delivery driver, v funny and down to earth

Only half the order arrived, and freezing cold. Abysmal. Totally unacceptable

would of been nice if they sent what I ordered and food they did send was actually hot or at least warm

The food wasn't very hot. Also received 2 banana milkshakes instead of vanilla, we had no straws or serviettes

incredibly disappointed to not have the order arrive with sauces

I know you use fresh eggs, but you don't have to prove it by putting eggshell in the breakfast wrap!

This is a good English restaurant which I'm sure that you would agree

stone cold food again they are quick enough to take the money and the tip though.

The food was cold, stale and the portions of fries were small and not enough for the amount of money spent.

I had no triple chesse burger ?

We did not receive the Big Mac!

The older lady on the shop floor was very kind and helpful, but as soon as looked into the kitchen I saw a staff member touching the the cheese with bare fingers, no gloves at all, that patting the burger with hands to put it together...Very, very unhygienic place....Sadly would not recommend to eat at this branch.

ordered chocolate milkshakes but there was no chocolate in them just frothed up milk

There was an issue with my order and they made it feel like it was my fault

Apparently toilets are broken to a pregnant woman

Freazing food burnt patty broke in half

mcdonalds workers need to learn how to secure drinks properly and need to learn the correct amount of sauces needed in the food , the food has gotten ruined once again along with a new carpet!

Change your opening times. It's not 24 hours at all. I got up early to go here before my early train, and the guy said they're shut for an hour so I couldn't order anything??

I ask for barbecue rap they give me curry and I said no lettuce and it came with lettuce and I didn’t get my sauce for my chicken nuggets

Order was missing straws and dips !!

Forgot my triple cheese burger. Gave me the wrong sauces. Long wait time and extremely hot in the resteraunt.

Buns for both burgers were very burnt. Fries had no salt, but spoons and straws were actually provided this time and order was correct

Took a long time -about 40 minutes - to find a courier. Once assigned the driver was quick and friendly.

Order was an hour late and food was cold. Tried to cancel but apparently a delivery agent was assigned. Very poor service

the delivery driver just when passed me no delivery

always does this never brings the right order

I'm customised my order and I received wrong so I couldn't eat

¿Puedo decir lo amable y profesional que fue su trabajador Shakila en mi última visita? Tan atento, que olvidé mi número de pedido y ella lo arregló en menos de 2 minutos y se aseguró de que tuviera todas mis salsas. ¡Por favor, dale un aumento a esta mujer que es demasiado amable!

fries and burgers absolutley cold

I'm stopping to order food from now on, cold all the time

Cold chips and missing a portion

no straws or sauces with order. Chips cold and undercooked.

I know it was a match day today but if its too busy for delivery then you should stop deliveries on these days. Everything that shoulda been warm was cold, everything supposed to be cold was warm, all of it thrown into the bags, the drinks bag about to rip open from spilt lemonade and the main seal on the food bag ripped open. Just a bad experience all round really.

food was slightly cold, mozzarella sticks were cold.

spitted drinks and not correct order

Good delivery, burger was missing items though

Very bad cold, and drinks were all spilt when delivered, didn’t even get a refund

stone cold food no chilli sauce which was ordered no straw or napkins

2coffee ordered courier spilt both in his delivery bag

fries we're too salty and order was wrong

Delivery man was really lovely, thank you! 5*

Ordered and only person in there. Had to wait ages for order. Staff were preoccupied and not engaging. Waled 1minute 30 seconds to hotel. Food was already cold and burger buns burnt. Made me feel sick trying to eat around the burger meal but I was in too much pain to return it (and it was raining) Not a very nice place to visit. Staff were verbally abusing delivery driver waiting to grt their orders to deliver, which I found annoying! How rude!

Worst maccas I’ve ever had, dry and cold doesn’t matter what time of night

Food was great, and delivery man was superb- especially cause so cold outside!

Really quick driver! I wish i could add tip after instead of before

Went well, and it was delivered to the correct address this time!

2x dips ordered but not delivered

ok except there was no dips at all, it happens quite often

my chicken mayo burger was missing and fries

fries cold burgers cold. not the first this glhas happened. i hope its the last i rate mcdonalds but food continues to be poor

Only lettuce in the bun when ordered a veggie burger

Really cold food and 1.30 for it to come

Food was very poor quality, cold on arrival and like cardboard. Worst Maccies we’ve ever had

Driver picked up our order at 10:45 and we didn’t receive till half 11 and we were only 5 minutes down the road from the restaurant

was the worst experience ever. i will never use this app again.

Seemed like a lovely man, polite

Food was cold and don’t get me started about the chips they was freezing as biting into my burger I find out that’s cold Aswell

I want to give a special shoutout to Shakila Ma'am at McDonald's for her excellent service. She was attentive, polite, and always had a warm smile. Her professionalism and dedication to ensuring a great customer experience were truly impressive. She made sure everything was perfect and made us feel welcomed. Keep up the amazing work, Shakila Ma'am! McDonald's is lucky to have such a great team member. Highly recommend visiting if you want great service!

Beware, they kick you out as you’re eating their food

Place is absolutely filthy dirty. The toilets are revolting. Floors are crawling

Fantastic delivery driver for once

I was missing two items and i am still waiting for a refund on it

I’m giving this McDonald’s a 5/5 out of simply because of the service of a lovely lady named Shakila

Walkabout is best with Rugbys, Bingo and Dart games in my opinion. Their food is not that bad but also not that great respectfully.

2nd time in a row my order was missing something.

Not happy at all the food was all wet!

I ordered a delivery for me a friend's for a small get together but McDonalds failed to send everything we ordered so we had to spend more money as they refused to believe us even though we had us opening the food on my security cameras at home!!

Just popped in to take advantage of offers on my app for lunch. This McDonald’s was clean, the staff was friendly and my orders were very quick.

Missed the burger!! Paid a lot of money and they miss the burger!! Now 1 of us has to go hungry!! Unacceptable!!

Didn’t receive all my order lost of stuff was missing!!!!!

Hardly anything right in the order, must have been packed by the blind

Delivery bag was open all food was stone cold when we received it. Wouldn’t even give 1 star if there was an option

brilliant fast and efficient service

I waited 2 hours and nothing even got delivered

Food cold, driver didn’t no address ans took ages to respond to my messages

always something missing this time it was the two large fries and not to mention that my previous order never arrived but on your website was shown as delivered.

Missing 2 Big Mac burgers with the medium Big Mac meals, the free chicken nuggets and also my childrens fruit bag. I ordered this as a treat at Xmas time but been let down thanks a lot

No fries come with any of the happy meals

Fries were overcooked and cold. McCrispy had a McSpicy patty. Strawberry milkshake had no strawberry syrup.

good was freezing and had no drink left as it spilt all in bag

I tried ordering on Uber eats and they refused to give the driver my order as the order number was different and I waited over two hours for them to cancel it. Also food isn’t great. I saw staff pick up food from the floor.

Slowest service I have ever experienced at a McDonald’s

The driver although very polite got lost, and the two white coffees were left half empty due to a spillage that happened on route.

I received an incomplete order, missing sandwich and nuggets sets

The absolute worst McDonalnds ever. Waited 45 mins for a flippin Cheeseburger. Been to rancid poo smelling McD’s in Coventry that I’d rather revisit. A stain on the city.

Ordered a veggie deluxe and got home and was given a chicken burger. You get ushered out of the building so fast there is no time to check your order. Do better.

The food was as expected Had a mega McMuffin meal for breakfast before work. This location seems to turn off table service in the mornings, which isn't too bad, but the printers also rarely work, meaning I have to rely on my terrible memory for my number when it's called. Keep the receipt printers working please guys

I only got half of my order and then had to order and pay again for another delivery. I requested a refund for my missing items but have yet to receive my money back

bad food bad atmosphere, never get orders right either

drink was spilled all over, order took to long, food is cold and stale..... useless driver

When I ordered it say 10-30 mins, I waited about an hour.