Based on 112 opinions finded in 2 websites
Based on 112 opinions finded in 2 websites
Opinions
Food fantastic, especially the fish.
David Munro . 2024-10-24
MORE AT Google
I'm a local, but this was my first visit since I usually go for the golden BBQ kebab. I knew it was a fish and chip shop, but I ordered the meat on chips doner. Here's my rating: Price: 5/5 (£7) Portion size: 5/5 Salad: 5/5Sauce (garlic): Very runny but tasty, 4/5 Meat: 3/5 Overall, it sadly drops to 3/5. The place has potential with a good location and quick service, but meat quality is everything. I'd rather pay £10 for better meat quality than worry about small bone pieces that could crack your teeth.
John Carter (bugimb) . 2024-08-21
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Worst doner kebab ever, meat soaked in water disgusting 🤮
Sean Ross . 2024-05-04
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The worse chippy ever!! The customer service here is disgraceful Told me 5 mins was waiting much longer then when asked how long had attitude. Stamping around Also my husband has came in and they’ve been rude to him also with him encounting his own experience ! Don’t waste ur money on time on these rude people: go to the chippy next door to them! ! - For better customer service!!!
Zoe Stephens . 2024-04-20
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Poor service and unfriendly staff a long wait for not very nice over priced food
David Roper . 2024-04-13
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Lovely food. Always freshly made, nice size portions. Lovely staff, quick to help, and also friendly. Highly recommend the burger meals and Pizzas.
Kathryn Jones . 2024-03-30
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New to the area! I have eaten there twice in the last week. Delicious food, nice customer service, I would recommend highly. We had curry chips and cheese, cheese burger, chicken kebab, large sausage, fish cake, and scampi.
Emily Bray . 2024-02-17
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Amazing food, definitely get more and better prices than McDonald's for burgers, BOGOF pizzas are amazing, the people working are amazing and kind and the people who order are just as amazing. Wonderful food, atmosphere and service 10//10 would recommend:)
Luna . 2024-01-06
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Went on a Saturday at lunchtime. Two large pieces of battered cod and one portion of chips. Everything was fresh and cooked to order (no dry reheated fish) and chips also had just been cooked with fresh oil. Service was excellent, really friendly people. IRISH Curry sauce was excellent- only problem was due to anti plastic (Welsh govt) - they put curry sauce in a paper cup wrapped in a paper bag - so if you order either carry separately or take your own plastic bag. I had only a 10 min walk and in that time had it leak - luckily into the plastic carrier bag.
Paul Regan . 2023-11-12
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Absolutely shocking customer service. Ordered from this terrible fish and chips shop. My order was missing an item and as I rang back to ask for my item. The man on the phone was very rude. Told me I was lying and that he had no time to give me my missing time. He then hung up. I rang back again and he told me if i wanted my battered sausage I would have to pay £2.50 for delivery. Very rude man, do not order from here.
Kate . 2023-09-30
MORE AT TripAdvisor
Amazing take away. Kebabs are fantastic. And proper chip shop chips 5*
Dan Wheatley . 2023-08-17
MORE AT Google
Absolutely shocking in every way u get a bigger portion of chips from McDonald’s and then after asking for Chinese curry the lady serving gave me Irish curry to which I replied I want Chinese curry she it’s Irish there the same I said there not love then she got all on her high horse claiming they are never heard so rubbish in all my life no got home and it’s neither Chinese or Irish and tastes absolutely awful I for one will never return to this awful fish bar
Tonytaylor25 . 2023-08-09
MORE AT TripAdvisor
Good customer services and food....
M. Master . 2023-07-01
MORE AT Google
This is the best chip shop in Rumney. Super friendly staff and awesome food! Can't fault the place.
Stephen Richards . 2023-06-09
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Big Fish is hands down the best chippie in Cardiff. Food is great and fast efficient service terrific selection and all good
Phillip Middleton . 2023-04-27
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Staff were pleasant and efficient. We waited for our fish to be cooked fresh, it was delicious. Chips were also fresh. Level entrance, l parked outside, definitely go there again. Very reasonable.
Anita lewis . 2023-04-04
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Ordered food said it would be 40 mins it never come and wouldn't answer my call 8:30 I ordered
Daniel Tranter . 2023-02-10
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Can't believe how lovely the kebabs are, and the calzone is epic. Proper chip shop chips Mmmmm. The mixed kebab just gets better and better.
Dennis Williams . 2023-02-03
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Great food, fish cooked to order chips fresh out of fryer so everything hot to eat. Well worth a visit.
Colin Sutton . 2022-12-03
MORE AT Google
Terrible place to order from. Delivery literally took 1 hour 30 mins for the food to get delivered. Will never order from here again.
Josh . 2022-08-18
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just collected a plaice and chips meal, totally unedible, fish was black under the batter, keeping it refrigerated till tomorrow, and taking it to the relevent people, phoned to complain no responce,
Cliff Crimmins . 2022-08-02
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Ordered food at 8.15 and still waiting for it to be delivered at 10.06 can't Contact them because it says they are now closed
Helen James . 2022-04-20
MORE AT Google
Wicket food great prices amazing staff sausage in batter banging
charles martin . 2022-04-13
MORE AT Google
My wife and I order from the Rumney Fish Bar regularly and its food is always excellent. We have had Cod and chips, sausage and chips and various other things ordered for delivery and they normally 10 minutes to 30 minutes early. My wife and I can highly recommend the Rumney Fish Bar.
Stephen S . 2022-02-01
MORE AT TripAdvisor
Had a chicken kebab, it was very tasty, great flavour, the chilli sauce is delicious, think it has a little bit of coriander in it. They are often busy, so on occasions the food can take a while. Wouldn't recommend the fish, even though the batter is nice, usually crispy, its some times over cooked and chewy but the main reason is the smell of the fish, its got an ammonia smell, if I was rating the fish it would be a 1 star but because most other items they serve are all fine, I won't judge just on that.
Darren A . 2021-10-31
MORE AT Google
I normally order from here and to be fair it's normally great but to have a medium chicken kebab turn up and the meat to be hard and black as you can see in the photo is terrible why even serve that is beyond me
Gareth Edwards . 2021-10-11
MORE AT Google
Food took well over 1 hour and 45 mins to turn up mixed donner was a joke a few bits of chicken and a few strands of donner meat cold.phoned to find out how long it was gonna be told 5 mins took another 20 mins items not delivered will not use again
Stephen Abbott . 2021-09-30
MORE AT Google
Use this chippy once a week as a treat for me and my dad love the food they never disappoint love the fish alway cooked perfectly and chips are always fab. Lovely staff very friendly and always willing to go beyond to help in any situation.
Sam Jones . 2021-07-02
MORE AT Google
Best fish & chips & variety of great food also friendly staff.
Sandra Ashmore . 2021-05-28
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Love this place. Had to find a good chicken burger but I found it here wish I had a picture but it was soo good
laura casey . 2021-05-23
MORE AT Google
Food got here quick enough, some items were missing and others were ice-cold. I think the chicken I had must have been days old, dry, tough and pretty tasteless. After about 4 hours the nausea and upset stomach set in unfortunatly. Would not recommend.
Marijke Appel . 2021-05-11
MORE AT Google
Went there for Saturday night chips recently recently. Food wasn’t great, but really disappointed by the lack of COVID protocols. No limit to the number of customers in the shop, both staff members and customers not wearing masks. Felt uneasy and not assuring in these current times, will not be rushing back.
Matthew Davies . 2021-01-17
MORE AT Google
Good take away food great choices and very well priced.
Christopher Stone . 2020-11-18
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Be nice if they would answer the phone, understand they could be busy but over 2 hours and still not answering. Will take my order elsewhere 👎
Iss Rhs05326986 . 2020-09-25
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Pedí una salchicha de entrega rebozada y patatas fritas, nuggets de pollo para niños y patatas fritas. La comida llegó fría y la comida del niño no tenía bebida. Solicité kechup pero no llegó. La salchicha rebozada estaba dura como una piedra, como si la hubieran recalentado y tenía un sabor asqueroso. No podía comerla. Mi hijo no podía comer las pepitas porque decía que también eran repugnantes. Obviamente, las patatas fritas estaban cocidas en aceite que realmente debería haber sido cambiado, ya que estaban cubiertas de manchas negras y estaban muy grasosas. Este es mi tercer pedido a la tienda de papas fritas, los dos primeros la comida era realmente buena. Nunca volveré a pedir comida de aquí.
Sarah . 2020-08-31
MORE AT TripAdvisor
Gone down hill unfortunately chips raw and fish batter soggy it used to be amazing hope to change to a 5* review if improves as I have had a poor meal on 3 occasions please step up I use to rave how great you were
Frank Camilleri . 2020-08-09
MORE AT Google
HOUR LATE! Ugh honestly should have come 18:40 it's now 19:48 I have a child that goes to bed in a bit. Edit:Turns out we never got our door Geuss were we are going when it opens😡😠🤬🤬
Wolfie Mia & Iwan Studios . 2020-04-24
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Have only just recently started ordering from big fish as I saw it on the foodhub app. I think it's the best fish shop that I have had. The food is freshly cooked and tastes amazing. Everything we have ordered from the kebabs to the chicken madras has not disappointed us. Thanks big fish you will be having my custom more often.
Donna Mackenzie . 2020-04-18
MORE AT Google
Uncooked raw chips and stale poppadom, a chip shop that cant cook chips, well done💩
paul davies . 2020-03-19
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This fish shop is absolutely appalling! I had black hair in my calzone! I would never ever come back to this place they call a fish shop!
Logan Lewis . 2020-02-14
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Had a chicken kebab.....made me really ill...throwing up all night and dihorrea for 2 days after....never had any problems before except the same happened to another member of my family
Sandra Williams . 2020-01-27
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This is a top place for chicken and chips or Curry off the Bone, Curry Wise I suggest Irish just Lush
Andrew Bennett . 2019-12-22
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Top kebab and food. Highly recommend.
Steven Morgan . 2019-10-26
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Absolutely shocking experience waited over a hour for food when they said it wold be 30 minutes and everytime I call they answer and hang up never use it again!!!
Darren Atkinson . 2019-10-05
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Absolutely shocking service. Ordered over 1hr and 45 mins ago and have just received a phone call to say it's going to be a further 30 mins as they are 'busy'. If you can't provide the service don't take orders. Incompetence at its best. Never again ordering from here. No offer of delivery charge being refunded. Disgusting.
Tara Ryan . 2019-09-27
MORE AT Google
There's no option to not star these guys so it unfortunately has to be 1.... Several occasions now we've ordered food as a family which Include 2 young kids an several times its taken over 2hours to arrive in which we've then sent ir back. Absolute Joke this place!!
Louise Payter . 2019-08-22
MORE AT Google
Great fish and chips lovely staff
Tracey O'Brien . 2019-08-14
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Over an hour and 15 minutes for a delivery.
Jamie Jones . 2019-07-18
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Will not be going again .. Ill for 3 days after ... I wasn't the only one either
Steven Ward . 2019-05-09
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Banging food great staff and quick delivery if needed
Matthew Tiltman . 2019-02-11
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La comida ordenada con solo comer, entregó la comida equivocada y se negó a entregar la orden correcta porque no valía la pena, perdió un cliente habitual.
johnjones21061968 . 2019-01-14
MORE AT TripAdvisor
Food took 90 minutes to arrive. Ran out of what I ordered so replaced for something totally different. Desert was completely frozen.
Max Latham . 2018-10-13
MORE AT Google
Ordenó 3 kebabs de este lugar esta noche. El chico que nos estaba sirviendo parecía ser grosero y creo que su servicio al cliente podría ser mejorado.Cuando terminó el tercer kebab, ¡los otros 2 se estaban congelando!El kebab de pollo no fue declarado como pollo chino y debo decir que fue horrible. La ensalada estaba seca y el pepino parecía estar caducado.Debo decir que la comida de la tienda de papas fritas es encantadora, pero el lado kebab de las cosas lo decepcionó.
jvb337 . 2018-10-11
MORE AT TripAdvisor
Just tried the big fish for the first time excellent food chips were great kebab to die for !!
Amanda perham . 2018-08-29
MORE AT Google
Nice food but long wait, however, the food is cooked fresh.
Katie Fyfe . 2018-08-23
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Lovely fish and chips. Fish cooked to order
Spell Singer . 2018-07-14
MORE AT Google
Delicious food. And fast delivery by a very dishy driver. Will defiantly be ordering from here again.
ltoft1964 . 2018-03-30
MORE AT TripAdvisor
Food arrived very late, no phone calls, they dont answer. Food was OK.
Richard Johnson . 2018-03-04
MORE AT Google
Never ever ordering from here ever again, food took over 2 and half hour. And Phone constantly busy. And still has not arrived.
Chloe Marie . 2018-03-03
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this chippy is probably the best fish and chip shop in the rumney area and we have tried them all now
sned3077 . 2017-10-12
MORE AT TripAdvisor
Good selection. . Had cod and chips very large portion nice fish batter pretty good and chips good. Service excellent.
Pam920 . 2017-04-28
MORE AT TripAdvisor
Vivimos en Rumney y miré a lo largo y ancho de un buen pescado y chips con muy malos resultados. Soy un chico de yorkshire estar en Gales, lo cual es difícil suficiente, agravado cuando su utilizada para pescado y patatas fritas! Whitby Luego fuimos a mi novia el uno en mi puerta... Dios mío, mi pescado y dilema chip. Pescado cocinados a la orden, no a la izquierda en el suelo, muy fresca, pescado blanco, sin espinas, precario, limpia mejor fresco. No me puedo quejar.
Allyt1979 . 2016-08-20
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Won't be in a rush to head back here as the food never really stood out from anything I have had before. Don't get me wrong if it's the only chippy open in the area I'll be knocking 😀
Lee C . 2016-07-10
MORE AT TripAdvisor
Solía ser un pequeño bar de pescado en Cardiff rumney pero debe de haber cambiado de manos recientemente las patatas fritas eran asquerosa y el pescado estaba nadando en grasa fue como si la grasa en un calor lo suficientemente alta. Solía ir a este bar de pescado todo el tiempo, ya que era el mejor de la zona, pero no me puse un pie en ahora después de la última visita
sned3077 . 2016-02-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Made a large order on the digital kiosk and waited about 15 minutes for my food to be ready and the staff were very kind. When I walked home the food was luke warm, so I had to microwave it on very high for one minute. I also loved the new Grimace shake!
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The absolute worst McDonalnds ever. Waited 45 mins for a flippin Cheeseburger. Been to rancid poo smelling McD’s in Coventry that I’d rather revisit. A stain on the city.
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I have a feeling it might have been a Just-Eat issue, but advertised 15-30 minutes, ordered at 8:56am, arrived at 10:36am. Constant flux of updated estimated order time with no reason and importantly no option to cancel updated to be very late