Subway in Cardiff

Not recommended at all. This is the worst subway I have ever seen. Just order a sandwich through Uber eats, payed £19.09 at first ,got £11 refund after reporting it to Uber eats. this is what I chose on Uber eats app and this is what I got. There was no cheese, no lettuce, no tomatoes, no cucumber, no pickles, even no sauce inside the sandwich. Absolutely disappointed. Do not go to this subway.

Food is going up in price , nearly £8 for a baguette wich is extreme, even for students looking for cheap quick food this is hell for them. Prices need to be sorted to fit everyone as it seems to be royalty eating here nowday! Plenty of option and food is great just the problem of the price unfortunately:(

No meatball, told me after. Binned a rubbish sub after tryings to eat it. Gone hungry.

Always out of meatballs and staff looked pissed off that you've walked in

Excellent concept and food Always loved subway Very expensive

Avoid this subway for sure, I waited behind a single customer while they were being served by one member of staff, another was also on the counter but not paying attention and building an unrelated sandwich. After waiting a while for the first customer to finish the original member of staff came and started doing something else, at no point was I or the other customer behind me acknowledged or asked to wait while they sorted something, I am not even convinced they noticed me. When I turned to walk away after waiting a more than reasonable amount of time, the staff didn’t say anything, they just appeared unbothered. If I was the franchise owner I would be ashamed that I had hired such rude and incompetent staff. Also I want across the road to Tesco and got a meal deal for about 1/3rd of the price, just save the hassle and go across the road.

This branch is absolutely minging! I ordered a steak and cheese footlong and it was saturated by whatever the steak was swimming in. I know Subway isn’t exactly meant to be fine dining and not exactly the finest cuts of steak but it should be edible. Even at £7 I was happy to lob this in the bin and I’m looking forward to it leaving my body through the rear exit.

Went to this subway after a long night of work, workers were lovely and best sandwich ive ever eaten. put a generous amount of everything in my sub, loved it

Absolute worst subway. They've gotten my order wrong every time and the last one was the worst, gave me completely the wrong food and the salad box I order is so rediculously empty (with missing stuff in it) it's not even worth half the price. If you're considering ordering subway I highly recommend you look somewhere else.

If you've never had a subway, I highly recommend that you get one. They're bloody amazing.

Small store but amazing staff, really friendly and easy to have a chat with them.

Very small store with 4 bar stool seats in the main window. Staff polite and helpful. Food as you would expect, no complaints. Visited prior to going to CIA to see the Kaiser Chiefs.

As soon as I walked in to this branch I felt the atmosphere was off. I was the only customer there - worrying when compared to other nearby branches. I looked briefly at the salad and meat items in the containers and everything looked limp or off-colour. The woman at the counter spoke some English but she talked very quickly and with a strong accent which made it difficult for me to understand her. I had money off coupons in my hand that had arrived in the post and just wanted something quick that didn't cost their normal ridiculous price. Unfortunately this franchise does not accept vouchers / coupons so I left.

Awful service would not recommend wordt subway ever

Server was just rude. Went there today because I received a deal through post and wanted to use it. Was told they don't do it. You can say no in a nicer way or just smile and actually explain why as you're representing the brand. Doesn't cost you anything to make someone's day. Nasty.

Just the job on the way home from a few pints.

The best gf bread sandwich I've ever had

I went into the subway on St Mary Street in Cardiff this afternoon, and I was told I could NOT have a "sub melt" because it's not on the menu. They did have all the ingredients in stock, one employee started to make the sandwich, but another came from the back and started making a fuss, and saying I have to pay for cheese, even tho the sandwich states it comes with cheese. So I went down to the Canton branch, and they happily did my sandwich without any problems

Ordered food through Uber Eats. Everything was delicious, fresh and well packed! Nice experience, thank you to those who made my order on evening May 4th! :)

Standard Subway. Very helpful staff.

Came for a lunchtime meal on Saturday the 18th and I was impressed with the service from the staff. They were very busy but nevertheless efficient. All wore their masks and gloves when serving. Very reassuring so credit where its due!

Standard subway experience and result! I just wanted to help out the lady that was working hard to make sure service wasn't too slow! She was doing her best so big respect! Very nice staff as well!

fresh food. very well mannered staffs also

Eat outside watching the wonderful Cardiff life walk by you might even spot the Spice Girls n Boys.

I highly doubt these get reviewed by subway but went in this afternoon to be greeted by a guy who found his own jokes funny he didn't act professionally and kept making silly jokes to the point it became very annoying. shop was in disarray and after going away Discovered my partners bread was stale so ended up in the bin not a great experience

Friendly staff, fast service and clean. Eat in, eat out, take away.

Ordered a mega meat for collection on the app and it was only when i got home that I discovered it was missing meatballs from the spec and the extra cheese I had asked for, disappointing.

Staff were very friendly and welcoming. Also incredibly patient with communication problems caused by masks.

Customer service poor..and got given the wrong order tas he wasserving 3 customers at a time and mixing the order.

I had two free coffees. I bought a footlong and asked to scan the app and ‘get the coffee for free’. We asked again coffee is free. He said yes! Then the price he asked me to pay was £8.77 which was higher than the advertised price of the sub. I paid and asked to see the receipt. He seemed hesitant and then gave it to me and when I said you charged for the drinks. He said I didn’t tell him to take it from the app. He didn’t apologise or seem apologetic in this situation. He tried to shift the blame on me. Other customers in the store heard me say can I get the coffees for the free on the app. Just very disappointed with subway and the way he handled the situation was appalling.

I usually enjoy a subway salad, this one was very sparse

Used to go to this place, every morning, as it is near my workplace. The food used to be great, but after the quarantine, it does not taste like it used to. The sandwiches have a sour taste to them, perhaps they are out of date? Thought it was just some mistake at first, but the second time I visited, with my friends, all of them also complained about the sourness. Wouldn't go back here nor wouldn't recommend this subway shop to anyone.

I journeyed here in the hopes of meeting "the one", that sandwich you know you were just destined to eat. Being a bit of a romantic I dressed up, practiced my best sandwich ordering lines and had a pep talk from my mates. So after some introductions by the lovely member of staff, I met my sandwich, I took her out on the town and we had lunch together on the park, it was almost romantic. We spent a lovely half hour our so together but I realised that if we remained together she would change and I would be left hungry for more. So I ate her, and I threw her wrapping away. I'm not proud of what I did but I felt it was best for both of us. Not the one but a good casual sandwich.

Although it was busy on match day in Cardiff ( Wales v Italy) rugby 🏉 the staff were very efficient and polite.

Top quality food! Decent service :)

It was very subpar.. The people working clearly hated their job or just didn't know what they were doing. The guy put barely any salad into my sandwich even though I asked for extra and didn't even cut it in half. I was disappointed by it. Subway is normally really good. Maybe I just got it on an off day..

Was OK my chicken sub was not heated properly done if it was cold. Location is good

Had to wait a bit as the employees were a bit slow, but other than that amazing!

The service here is very quick. Don't think that you will eat in at lunch time though as the shop is very small

The menu could be little bit bigger

Great for early morning breakfast, affordable whilst being filling. Staff are great

Tried new pizza sub, very nice.

Me encantaba venir aquí para mi almuerzo o cena regularmente. Se ha ido cuesta abajo debido al personal (sin incluir al personal de la noche de fin de semana que es increíble, ¡especialmente el chico con el cabello largo y fresco!). Sin embargo, esta es mi tercera mala experiencia en 2 semanas. Fue solo hace unos días cuando el miembro del personal que me atendió de nuevo esta noche fue extremadamente grosero y me gritó 'estamos cerrados, ¡regresen en media hora! ' ¡a las 6 pm! El miembro del personal (con el cabello rubio largo y rizado, que realmente terminó en mi comida ...) esta noche no parecía que quisiera estar allí, no dijo hola, no sonrió, nuevamente ella estaba 'limpiando', así que me sorprende que incluso me hayan servido. Todo se guardó, incluida la mitad de la ensalada y las salsas, por lo que cuando pedí 'todas las ensaladas' hubo un resoplido y una bocanada y un rápido movimiento ocular para mostrar su disgusto cuando le pregunté por artículos adicionales que no estaban allí y ella Tuve que ir aaaaaa todo el camino a la nevera para recuperarlos. También tuve que pedir lechuga extra en uno de mis pedidos debido a que ella puso 3 tiras pequeñas, teniendo en cuenta que es la única ensalada que mi pareja disfruta. . . ¡Pensé que era un poco tacaño! No volveré ¡Motive y capacite a su personal para mejorar sus habilidades de servicio al cliente, ya que esto es bastante impactante!

No ranch sauce or honey oat bread

Buena ubicación en la calle Mary Street, casi enfrente de Mcdonald's. Este es un metro muy pequeño. No hay mucho espacio para estar de pie y solo 4 asientos. No es la mejor ensalada del mundo y, para colmo, no aceptan descuentos de Slimming World. Además, hace mucho frío aquí. Solo lo recomendaría si en cualquier otro lugar estaba cerrado.

I don't like a Subway sandwich so I've always avoided going but my son likes them, so, on a recent visit I discovered Subway salads! So pleased I tried one as I was really impressed. You choose your salad by selecting from the sandwich menu but have the sandwich filling as a salad instead plus you can make changes to suit your taste. I will no longer be a reluctant subwayer.

Different offers and surprising combos

Expensive food and drink but tastes lovely!

A lovely meal, very nice staff pleasant, polite and interested in customers, they remember you and know what you order, no where does it better

It is located close to Cardiff central .

That was the worst £6 I’ve ever spent,all 3 of my snacks were tasteless,I had the mini taco wrap,the taco meat nachos and the flat bread pizza,disgusting won’t be wasting my money here again

Slow and way below par maybe due to new staff?

Quick efficient service, great value

I asked for a big beef melt and the guy was really rude. He curenltnsay sorry for being so rude becaus I’m writing a review about him lol. Not good

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A standard chain sandwich shop. If you've been to one before, you know exactly what you're getting. Good for convenience, though not sure I'd go out of my way to visit.

Bought a sub from this store and my lettuce was black 🤢

Great store. Clean, tidy, friendly.

Food after going to see old Ed was much needed. Top and quick service especially as it was busy after the concert.

Small subway. Small selection. Only seating for 4 at a bench in the window.

Absolutely filthy with miserable staff. Avoid.

If you don't get the reference above I'm sorry... Anyway, this is Subway, Subway is a quick and easy sandwich company that makes your sandwiches right for you in front of you.

my fiancee is allergic to dairy and she has never had an adverse reaction to the food here, if you have allergies just ask them to swap their gloves.

Superb menu, indoor as well as outdoor sitting

Muy amables los chicos que nos atendieron. We love meatballs

Qué decir de un Subway!? Te garantiza la supervivencia cuando recién llegas a un país extranjero y sin dejarte un riñón en el proceso. Refill de bebida y terracita muy maja si el buen tiempo acompaña.

we went mc donalds & they were not doing eat in so we crossed street to here food was ok not a huge choice of salad or sandwich fillings but we picked they heated we ate & left place needded a good clean

Am never ever going here again the service was discusting and the staff werent friendly at all food was cold by the time we had it and i was very disappointed with there service should be shut down or atleast under new management cant express how strongly i feel about how bad the experience was DONT GO HERE!!!!!!!!!!!!!!!!!!!!!!

Good location, food as you'd expect

Server was rude, tables and floor were filthy. When asked if someone could wipe them down we were handed a few serviettes and told to do it ourselves. Everything too much trouble. Will never use this Subway again.

Every subway i have been does army discount bar this one that only does POLICE discount hmmmmmmmmm sounds like sucking up to a cerain service to help business JOKE ....

Standard subway. Avoid if no seating there is another one class by in Duke Street with more seating.

I arrived late in the evening, so not being bothered to go out to eat I decided on Subway. I tried to order a Subway Club and they didn't know what it was. It was suggested I wait for the Manager who had 'popped out' and would be back in 20 mins. 2 other selections I made, they didn't have the ingredients. Overall poor and will not return.

Stopped by here for a Breakfast when visiting Speedway GP at Millenium Stadium.We had 2 foot longs with all the trimmings and 2 coffees,We were stuffed afterwards.Very tasty and all for 9 pounds for 2.The lasy serving and Sat Morning July the 15th 2015 was also very pleasant and packed us up some great food,Well done Subway.

We grabbed a sub before we went home from a night out, can't complain, it tasted good and was cheap as a meal deal was advised to us.

Was enjoying my Turkey sub last night until I found a LONG blonde hair in it. I can't stop thinking about it. It's making me feel sick. Disgusting!!!

Я считаю, нормальная еда за соответствующую цену. Обслуживают быстро. Расположен удобно. Чтобы перекусить быстро и недорого, можно зайти.

Duży wybór pieczywa, bardzo dobre mięso, sporo warzyw, świetne sosy. Kanapki wypełnione po brzegi pysznymi dodatkami. Obsługa sprawna i bardzo miła. Miejsce zdecydowanie godne polecenia.

Went to get our lunch , even when the place was packed and a long queue , service was quick and efficient , we used a discount coupon and got a good price for our meal . Meal was good , but not spectacular.

this must be the smallest subway I have ever been in so limited salad choice ( went in for the sald bowl which is usually very good) but had a roll instead