Mcdonald's Restaurants in Kingston upon Hull, City of

It wasn't delivered! But app says it was! I thought thats what these codes were for?

very friendly..thank you for the service.. very nice to have it hot.

I did not receive my offer at all but have taken the money out. The driver rang me to say he was outside my house and when I asked him the address he said 4 Cottingham road,and I said I don’t live there.told him my address and still no food. So I would like my money back please

I ordered at 18.45 approx was told the delivery time would be between 19.20 and 19.40. The times on the app then kept changing and it arrived 20.10. From about 19.30 it was saying the courier was at the takeaway and the food was being prepared. The delay was with the takeaway not the courier.

Hash browns was cold and food just warm

Sent the completely wrong order, I was sent a take out order not a delivery order.

All items of food was cold and not made too the specifications I asked

my drink was almost empty leaked all in bag and food was cold

drinks were spilled but accidents happen!

Food took over 1 hour to arrive. Arrived stone cold. Homestly mcdonalds sort it out!! It really isnt that hard to get food out on time. You suck!

Wrong order delivered! Have put a complaint in awaiting response

Wrong food delivered, McDonalds refused to take the food back. Had to pay again for the order and now having issues getting a refund

Always missing something to my order 😡

nice bloke . food was cold . warmed in microwave

Very unhappy with my order my Diet Coke was spilt all over the bag and my ice creame had big chucks of ice inside the ice cream.

Food awful, freezing cold and clearly been sat on the side ages

Didn’t receive any fries in my order,this is the third time this has happened the food is cold. Nothings ends up getting resolved only a measly 3 pound refund for five items that exceed that amount.

ordered a bigmc came with 1 burger top half empty not happy with this

no single sauce was added. even though I was entitled to some which I picked out. then I was also served the wrong drink that I didn't request for.

hey was kind and help out rusbsun3uabaybasyhshahshshe

Place needs shutting down staff are all young clueless kids car park is too small for demand was told to park up and wait and after half hour my not so fast food was cold and binned waste of time and money avoid at all costs staff and car park is useless

fresh and hot, lovely delivery driver

I ordered this food at 12:20pm, I was waiting at the front door for over an hour and it didn’t arrive, it’s now 5:00pm and it’s still not been delivered after saying it has been. I want some money back for it

You missed one item in the order

Food was hot, good polite delivery driver

Cold. Delivery time kept getting pushed back, I'm assuming that the delivery drivers are still camping out in the restaurant leaving our food in their bags to lose any from heat, which is what you want from a burger, nuggets and fries. not some damp, soggy cold semblance of food.

The staff overall seem nice and most are friendly, but it’s clear from using this restaurant over a number of years (closest to my house, no other reason) that the training and management is very poor. The orders are frequently wrong, the queue time is sometimes crazy for very low customer volumes and new staff are clearly thrown on to drive through and tills before they are ready.

It hasn’t come yet this is the second time this has happened I lost nearly £17.0O as that one never arrived I am not going to loose any £13.00

i would leave a review on the food but the delivery driver never delivered my food all though i messaged them my address

Chips bland, white, not cooked well. Burger undercooked ans rushed. Coke had no straw or ice with it as usual. Not enjoyable on this occasion .

drinks were all in one bag which made the bag split making all the drinks go everywhere when i received them. photo proof to show this if needed

I had a Big Mac and small fries missing and it was all cold!

Was cold salad was still frozen and nothing had wilted from the heat of burger chips was just as cold I don't life to far from it

Delivery driver had the best customer service I have encountered in a long time. Thank you for my order 👍👍👍

Not fast food waited along time for the food coffee and frys cool what a let down.

Food was cold 30 seconds after being served also looked as though a toddler put the burger together wasn’t even edible. Would avoid

Food was cold, chips were undercooked .. not impressed at all

Order was freezing cold, turned up late and had to go find driver as he didn’t want to come to the door

Food was Luke warm. Again, my large drink was not large. 2 sips and you're half way down the drink. Ridiculous

missing my big mac and got lemonaid instead of coke

Everything came as ordered quick delivery nice polite delivery driver Thank you 😊

Always a good response and service in this restaurant.

arrived on time, food was cold as usual, McDonald's is useless

order never come placed at 5 come half 6 was still say preparing and currier at restaurant so either some in restaurant cba and fail to fill order or the currier stole it I had screenshot off it saying preparing still at half 6 sent to just eat they refunded and funny enough it updating saying delivered at 5.40 yeah strange. witch ever party has to update it to say on its way clear didn't and clearly stole the food the sc**m.

all food cold, not very nice microwaved ended throwing most of burgers and all the chips

Order wasnt delivered even though app said it has nd that also took 2 hours nd no food

Was freezing cold what I received it

Didn’t receive the order depesite it saying delivered and considering they don’t have my code for the order id love to know how!

I watched the delivery driver pull up outside my house then he proceeded to chat to his mate outside of his car for nearly 5 mins before I shouted are you gonna deliver my order today.Heard him mutter something to his mate and walked upto me asked for the delivery number and just walked off.Normally most Foreign delivery ppl are polite and on time..But this Gentleman couldn't seem to careless..Wow just Wow

friendly driver and nicely cooked food

Very clean staff very helpful (especially Elsie) had a lovely dining experience

Constantly miss items of the order..

Food was hot and delivery driver was polite and asked for the code which is good.

Food was terrible, luke warm burgers. Fries and looked undercooked. Cosidering how overpriced they've gotten, this is w

I had items missing and items where cold

bit cold and looks like it was thrown drinks was made and just left on a work top the drinks was warmer then the food

The food was cold had to put it in the bin

Food was bang on. However, when I order a large coke, I don't want a large cup 2/3 full, happened a few times. Not even any ice, needs sorting!

Did not get my drink as was spilt in the bag so delivery guy said he would bring another but never did. Please can I have a refund?

Ordered from McDonald’s cottingham road quick delivery I live in cottingham but the food was so cold disappointed use this app a lot spend a lot of money

courier delivered another order first and took him 20 min to deliver my, 20 min my order was with him on his first stop, the distance from McDonald's were i ordered to my house is 5min not 20.. the meal wasn't very warm when arrived..

the last twiice ive orderd my cola has been half full

freezing cold food. all of it! chips were ice cold! how? we don't live far!

Food was cold and wrap was soggy

the delivery man came again without the delivery bag and the cold food!!!

Food is absolutely freezing cold! Pay for delivery and they don’t even deliver it to our house as we live on a farm, I put it clear in the notes not to go down dunswell lane as always and yet they still did. Leading to our food been freezing and us having to walk 10 mins away from our house to collect our food and having to walk over active trainlines whilst they are in use. Really not happy

As per usual half the food missing..is it really that hard to get an order right?

Food came but was very disappointed as it was freezing cold

food was cold. be nice to have the option to take out the salad or things with the family of four as some people don't like the stuff inside

Used drivethrough... wait time has improved maximum

Piping hot and delicious as always thank you

Burnt burgers, cold chicken. No syrup in drinks so was just soda water.

i didn't get my food what are u on about

Macdonald cottingham road if you are doing delivers make sure your are giving the service you are required to provide. Not once not twice put three times (my fault not learning, but i like to treat my kids now and again) in Incompetent staff!!!

Good was freezing absolute joke

missing items again!! how hard is it for you to read orders and send the items on the list?

I didn’t receive my order hhggghgdffb huuhfc

Absolutely rank, been better off munching on the month old fries out the back of the cars footwell for how cold and rancid they arrived

your mayo is off!! it's sour and I've been throwing up for an hour!!

no straw, not getting the basics done it's poor service

Not happy 2nd day in a row now, my drink was half full and the food was cold.

food was cold. only 3 stars because the latte was warm and still in the cup

Cold and looks lije its been thruwn about

Food was cold by the time it arrived

food cold and coffee spilt in bag plus delivery drive was rude

Great customer service, good was relatively hot too. Many thanjs

Cold my chicken in my wrap was cold n hard

They started to prepare my order for 25 mins, before courier arrived. I am so angry. £4.50 refund for a £19 order. I get this every monday, this is by far the worst.

Food was cold the chips and the chicken nuggets burger was stone cold too

Delivered but wish it was hotter

Drink spilled all over in bag chicken selects and nuggets both cold!!

delivered early, hot and delicious

driver went the wrong way to deliver his other orders that he'd picked up whilst my food was going cold. followed him on the app. order was over half an hour late. asked for refund and was only offered a quarter of my money back.

Food was freezing cold this was because it was at restaurant for too long ….. delivery driver delivered very fast but the problem was at the restaurant

Nothing to review cause didn’t even receive my order. Not the first time I’ve had problems with justeat!!

Very long wait. Staff stood round chatting. Manager too busy chatting to actually do any work.

completely screwed up two of the burgers, I mean come on how hard is it to follow written instructions.....

Lil bro didn’t put the fries in the bag. Literally.

Food was cold, chips undercooked and no sauce was included in the order

freezing cold, soggy chips, tasted like metal. burgers and chicken cold too