Burger King in Kingston upon Hull, City of

i never recieved my food despite the just eat app saying it had been delivered,

Took my money but never received the order !!!!!

food cold as driver did multiple drops before my delivery even though I paid £1.99 for it still

This did not turn i up. I would like a full refund .

The burger bun never seen warm and cold cold food

please come front way in future

my order was not delivered and the burger king isn't answering my calls either

Great prices, brill staff very helpful would dine again👌

Order never came, disgusted isn’t even the word. Especially when you spend nearly £30 on 3 things🤣

Very good food and quick service, will be going back again soon. Can’t wait to try the new festive whopper.

Jodie was extremely helpful! So polite. Definitely coming back to this branch

Callum was great, food was quality

Wrong order. Looked horrible. Not happy

lovely courier commend his work

we really enjoyed the chilli heatwave chicken fries normally. however this is the first time we ordered online and some where sprinkled in the flavour whilst most was the bare basic and tasteless.

Freezing cold, straight in the bin!!

I ordered a bbq chicken burger and it didn’t arrive with the order

Delivery man was on time, also very friendly.

order was incomplete - no fries and no drink

Took 1hour 15mins to turn up and was cold poor service

food is always hot and the delivery guy was very pleasant

Kids cheeseburger missing bag loose sealed and food cold

The food was cold when it arrived not nice at all

no bacon on my bacon fries , not a happy customer

every time you order something always the dips are missing

i asked for no cheese but there was cheese on the fries were cold

delivery never arrived, delivered to wrong address and told it was nothing to do with the restaurant absolutely fuming, no way to contact the driver surely you should have some responsibility to your customers

Driver was lovely and friendly.

Cold on delivery very disappointed

was really happy with the delivery and the timing. But leaving the garden gate open annoys me as we have a pet dog

my food over half an hour late and it was freezing.

Everything was cold the chips and burger gave us horrible heartburn

they sent me chilli cheese bites not chicken nuggets that I ordered

The order delayed in the app by half an hour, it’s arrived cold and soggy and was Aslo missing a bag of onion rings

second time ordering from burger king, via two methods and items are missing. contacting the restaurant is a bust of no one answered the phone. childs burger missing

We had to have a refund as the driver left before we got to him

late and freezing cold. they make the food and leave it on the side for ages and its getting out of hand now

the burgers only warm and chips were stone cold

Chips missing burger was cold , last time I order now twice that's happened

Food never even arrived. Called restaurant absolutely no help. Complained to just eat no refund so now almost £40 out of pocket. ABSOLUTE JOKE!!!!

Food is so much fresher than the Big M service, always enjoy my food from Burger King

missing 2 burgers from my order

The app is very misleading . I ordered a burger and asked for no salad it came with salad and no cheese instead ! The food is also very cold and not enjoyable

cold driver went opposite way and tool ages freezing cold and just eat would not help they happy to take there money though discusting customer service

Driver delivered to wrong address how i dont know when your driver has a code to ask for obviously not doing job properly last time i use this service

Ordered a frozen Fanta! Was looking forward too it and it never got delivered

Freezing cold food items missing delivery driver doing multiple jobs before delivery he called me making excuses up shocking

Caminando al mostrador se le dijo que usara el quiosco. Es justo si estuvieran ocupados, pero no tanto. Dada una taza vacía para beber para autoservicio que no tienen instrucciones en absoluto. Después de un minuto de intentarlo tampoco tenía la coca que pagué extra. Les dije que se había agotado y que todo lo que dijeron fue que no debería haberlo hecho. Me vieron luchar y no hicieron nada así que por frustración terminé recibiendo naranja Fanta. Eso es todo lo que estaba funcionando. La chica del mostrador no se movió ni una vez para hacer nada.

I’m sure it would of been nice if it was delivered to the correct address

my order has not been delivered

didn't get what I asked for put things on burger that didn't ask for

MY MEAL WAS NOT DELIVERED AND IM TRYING TO REACH OUT TO YOU BUT I HAVENT BEEN ABLE TO. THIS IS STEALING!

Good burger king meal. exactly as you get from the restaurant

cold had to ring delivery driver 3 times as he wasn't anywhere near my house son had.to go find him in the end

Never received a bad order from Burger King compared to all the other fast food places in Hull. Keep it up!

Spend nearly £40 and our food never turned up it’s stated delivered and we never received our food this is disgusting will not be ordering again

never received the order so had to pay for more food which left us out of pocket I assume when you get order comes through there is a code the driver asks for so I guess he didn't ask the people he gave my order to so we are not happy would make me not want to order through just eats again have emailed you regarding a refund.

didn't get the extra burger patty I paid for cheese bites was red hot but burger was stone cold chips was undercooked and cold disappointed to say it cost me as much it did amd they didn't have the decency to make my burger fresh

Never fails this burger king establishment, great service great staff, Helen is so friendly in this environment helpful, chatty, and so polite, she would be the perfect trainer to all staff, a jewell of a staff member, great food great drinks, so clean

The driver went the complete opposite direction stopped at a house for over an hour I called the restaurant and they couldn’t help and I couldn’t cancel it then he finally ended up coming to my house after 2 hours of waiting the drink was only half full and the food wasn’t very warm but was still fire was fuming tho as I was absolutely starving

burger and chips were stone cold

I've not been in here for about a year, it sadly hasn't changed, the front entrance door is covered in handprints and grease, all the door handles feel like Covid 19 magnets and the toilet sinks are stained. Worst of all the air conditioning isn't working so you'll get plenty of sweating with your meal, it's like a greenhouse in here. I went in, queued and then decided I couldn't eat there, it was hot and dirty so I got back in my car and went to Mc Donald's instead.

There were servers available but they immediately said, "use the machine to order" - no please, or could you or an explanation as to why! So, not a good start. Food that was available was not available to order via the machine, so I still had to verbally query and alter the order. The food did arrive very fast but was tepid, so it had clearly been sat there pre-made. Queues were happening but the staff still just stood behind the area talking. There was chaos with two other families where the parents ignored their children knocking the hats off the shelves. Sadly I had to wait for my grandson to finish his meal before I could get out of there.

Ordered food for delivery but received pink bacon on the burger missing part of my milkshake as well as getting the wrong size for one of them not to mention the rock hard chicken finger that you can see the chicken has pulled away from the breading because of how long it’s been sat.

Id give less if I could went to the toilet before eating there was poo smeard up the back of the toilet that want not new, an I stank of urine, I explained to the staff an they gorped at me when I told them if there toilet was like that I was cancelling the £35 plus order my husband was about to place

Fries cold, chicken burger poor value

food was good, unfortunately I was missing a straw, but was overall good.

food was stone cold when it arrived

Food was cold not happy about it had to put it in the bin as the burgers was proper hard

All food was cold and tasted like it had been there since lunch time

Never got delivered worsed app ever

Lovely staff and the burgers are cooked perfectly! Shout out to Helen

food was good! staff was polite and tried to give the food as fast as possible! Quiet and clean environment which let me eat in peace!

Great service and helpful staff.

Great food and Amazing customer service

Quick service staff very polite and helpful

Very pleasant staff and helpful.

Restaurant always clean and tidy. Staff very polite and friendly with quick service. Food was all hot and freshly made. Excellent 10/10

Lovely place, very clean, fast service, very polite staff, helen was lovely :)

Worst experience ever the bike rider kept calling me he didn’t know my address?? Half hour later he said he’d delivered it then today exactly the same thing saying it’s been delivered I’m done with this now

wrong food delivered. not their problem..

Had a Chicken royale it was class

the service was hopeless, I called to find out what happened with my order and she hung up the phone, that's not how you treat customers...

Food cold as they sent ice cold drink in the same bag very disappointed

Cold food and an absolutely rude delivery guy, rolled up and was sat outside my house beeping his horn then he proceeded to start whistling for my attention!!! Not once actually approached my door and knocked on it! I slammed the door in his face!

non ci hanno dato l’ordine mentre diceva che era consegnato

Absolutely shocking ordered at 12:20 and say it got delivered at 2.33 and no show a £50 order

order never arrived after I was charged for it

order was missing items. it was only a small order. how hard is it to put a kids chicken nugget meal together, missed off the chips

food freezing cold as usual, unedible and its poor service

Managed our coach party really well, pleasant and helpful staff.

Very good, great service for a large group. Food was good.

very good service food was very good

Food was great staff were helpful with getting such a large order through and controlled the dispersal of the food great

Food was good and very good atmosphere and service

Rocked up with 32 Northumbria Army Cadets and Adults heading to Nijmegen and staff where fantastic, all served well done

Very good very nice berger king

Mint food would recommend the strawberry milkshake

Very skibidi Burger King very sigma food

Clean environment, good views, outdoor seats, self-service, parking onsite, fresh food, different flavour drinks. Top service