McDonald's in Kingston upon Hull, City of

never miss items and always arrives.

The food was suppose to be coming no later than 1.00 it came at 2.17. The food felt like it just came out of the fridge it was that cold. Also the ice cubes in my drink was melted and the drink bag was all wet and my straw was soggy. I'm not happy at all

Had to wait over a hours for my food to even be prepared and food arrived cold and I lost over half of my cofee

my drinks was spilled all over my icecreams and my food was crushed

Have you ever eaten cold burger and chips ? Awww full right. I've paid £33 for 4 meals that have been but into the rubbish bin not happy at all this is unacceptable!!

The experience was absolutely horrible the delivery driver made me stand outside in the horrible rain for half an hour and shout just so he could try find me my food arrived cold and I said can you take it back and get me a new one he told me to go away and then rode off on his bike not to mention his lack of English

Food had been made at 15.50 and was delivered at 18.30. Clap cold and stale

Didn’t even deliver my food and said that they did!!!

food never arrived. courier marked food as delivered and turned his phone off

Delivery driver was very rude and my food arrived cold

As always fries cold and Mc flurry melted

didn't arrive after being pushed back a hour

Order kept getting pushed back but food order was correct and food was nice when arrived

Food was freezing cold, drinks had tipped over in bag 2 was empty

order came but with missing items

the food was ice cold, and the courier attempted to deliver to the wrong house. despite a message warning them. having couriers who could actually read the English language is necessary. I don't understand why just eat employs those who cannot.

didn't receive food and refusing to give refund!

I didn’t receive my food I’ve been waiting over 1 hour I am not happy with this delivery service it’s appalling never had this problem before my daughter is hungry and waiting for her tea what I’ve paid for what hasn’t arrived I would like a refund please

The courier delivered the wrong order

it was later than it said my food was cold

food came extremely late and it was all very cold. I would like a refund please

Ordered Terry's Chocolate Pie it was missing & there was no grinch toy either just some poxy toy tin with cardboard which will end up in the bin, meant to be grinch toys seriously get your act together maccies, useless!!!!

I only had this option to give because my order never actually turned up. I have screenshots of the order saying preparing an hour after the estimated delivery time. a screen shot after this stating it was delivered. I also have front house cameras.

I ordered 9 nuggets, and they came in the box they use for 9, but there were only 6 in it. It's not much bother, but I didn't get what I paid an extra £1 for.

Not received my order!!! Ordered 2hours ago, can’t contact anyone and haven’t received my order!!!!

£28 pounds order no meals delivered just drinks , they said couldn’t deliver the rest of the order that was confirmed by phone left at restaurant…hope my money is returned soon.

The delivery man was not very nice he was very rude to the carers when they answer the door

Freezing cold ice cream melted would like a refund

i did not get my order and the delivery person has ignored me

my order never arrived yet its telling me its been delivered...ive already reported it to just eat and I want my money back I'm absolutely discusted and I will definitely not be ordering from McDonald's ever again

Order never turned up thats twice thats happened so wont be ordering again

Awful. My order never arrived yet claimed it as delivered. I’m unbelievably annoyed and expect a refund. If I could give this 0 stars I would.

Driver spoke really poor English and couldn’t read Google maps correctly and couldn’t find a straight forward address. Food was stone cold

my mc Krispy was definitely destroyed, sort it out!!!

3 things missing Big Mac orange pie and apple pie

order was marked as delivered 90 minutes after the ETA and never actually got delivered

Absolutamente terrible. Cada semana falta algo en el pedido. ¡No puedo leer una orden de un poco de papel! Ridiculous. No hay problemas con ninguna otra rama. Vaya. Cada semana. Obtenga un regalo de McDonald’s para los niños y no pueden obtener una orden simple correcta

mote thanhalf the order was missing 2 out of 6 meals arrive rang them and told me there was nothing they could do will never order again

the delivery driver had managed to spill most of my hot chocolate. McDonald's is the only place I know that really struggles to delivery drinks. careless drivers are to blame on that one though

FOOD IS LITERALLY ALWAYS MISSING! WHY

ordered a fruitshoot got a coke. asked for a plain cheese kids meal got everything on it. plain big Mac and again everything on it. then to top it all off didn't even send straws. if McDonald's can't get orders right for delivery then they should not be doing it. or at least get someone who can read on the job!!

Food marked as delivered when it was not delivered

I placed a order 2.5 hours ago and it’s still not here

you forgot my frozen lemonade and my bigmac

seriously missing my drink, been looking forward to it. Every time I order I get wrong order or missing items. never again will I order never

Two emails submitted with info. Food inedible, stone cold like it had been left outside. Time kept getting pushed back saying courier at restaurant and food still being prepped however timestamp on the packaging said 17:38. Food ordered at 17:30, not arrived until 19:20. Not sure if restaurant or courier at fault but it may well have not bothered arriving at all. This was for a child who had already eaten and was getting ready for bed by the time it arrived. Complete service failure.

they didn’t send any sauces which i asked for 3 ketchup food was freezing cold and the coke was spilt out when arrived

Food cold, coffee cold and spilt

not impressed at all I didn't receive my food

drink was tipped all over so didnt get my drink food was luke warm considering I am only 10 mins away from the shop food should of been hot

the hot chocolate tasted like water but everything else was nice

Wrong order arrived - delivery time kept being pushed back so took an hour and delivery guy spoke no English and seemed fresh of the boat, GPS showed him travelling up west Hessle road before delivering wrong order to me up East Hull.

Fries cold hamburger and cheese burger cold big mac cold 2nd big mac warm

Over an hour later food was freezing half my items were not there

All hash browns were missing??????? food lukewarm

food was absolutely freezing cold

the man who delivered was so kind , bless his heart xx

We ordered at 16.10 and the food arrived at 17.36, it was all cold and tasteless

I am absolutely fuming, my order had come, the courier was outside and as he had taken my drinks out the bag the was leaking everywhere, I said my drinks are leaking, so he handed me the drinks and said sorry, as I taken them off him the back went through c leading my drinks to go absolutely everywhere, so now I have no drinks at all and my carpet stained with coke.

Forgot 2 cheese burgers with my order!!!!!!!!

The food was cold by the time it got to us .

Not only was it late by over one hour the delivery guy was extremely rude

Chips tasted like cardboard and i near threw up eating the mcrib

My food arrived with my coffee spill all over my food so nothing was worth saving because it was all drenched in coffee fuming all the delivery driver had to say was my bad

No sauces, food was cold not even slightly warm, delivery was late

Food was cold as always and happy meal missing cheers kids crying now

Was not happy about the drinks though as there was only a small amount of coke in the bottom of the beakers.

I am very dissatisfied with the delivery... The food arrived cold and the drinks were knocked over and spilled

the food in total took 1 hour to arrive as the delivery driver had to stop for 25 minutes as he had a problem with his car, this is not our issue and the only refund available was £4 even tho it costs me £23! all the food is cold and the chicken caesar wrap had 1 tiny piece of chicken inside. will not be ordering again

cold food . coke flat and lid off . put that in the bin . had to warm it up . KFC don't have this issue. I understand it's a drive . but don't say we deliver to hedon, with a un happy driver. 👎

my food was missing and my chips was stone cold

delivery was ok but mc Donald's left something out of.my order

every item of food was wrong, the receipt was my order but inside was someone's else's entire order. and also everything was beyond freezing cold

Chicken nuggets taste like rubber full order was stone cold like it been sat there for ages not satisfied at all

Drink was spilt in bag, ruined entire order, still have not recieved a refund

I haven’t received my order and in the website it says that my order have been delivered

Chips were cold, and the drink was lying down in the bag so lost half of the coke but the burger wasnt too bad

My order was sent to wrong address

always something missing, this time it was my partners big Mac. food stone cold. we won't be ordering from here again. the order is always wrong, but to miss out the main part of the meal is dreadful.

order came very quick, food looks amazing ⭐️⭐️⭐️⭐️⭐️

If I could put 0 stars for that poor excuse of “service” I would, And the portions were what you’d feed a 6 month old baby. The service was bad to the extent that I ordered my McDonald’s meal 15 minutes before the train and nearly missed it. I think if you dragged someone’s corpse from the morgue into the kitchen, they will have taken better steps towards fulfilling what is supposed to be “fast” food. Absolutely terrible. Half of them sat about taking p.

Food took 25 in a fairly empty maccies Missed my train cause of it Staff where slow Needs improvement

Food was stone called it was for my 5 year old son and he hasn’t touched it because it’s rock hard and cold

I would like to say this was possibly one of the worst McDonalds I have ever had. I opened the bag to find stone cold chips, chicken nuggets and selects that tasted microwaved and very dry, the straw to my sprite was soaked through and the drink was half empty. There was also 5 males within the delivery vehicle which could be intimidating to some. I would like a full refund to this order as I was not satisfied what so every. Thank you

Cold stale fries and sauces missing from order

I order food for take away and I get wrong food.I call them and they sort out my problem quick.Amazing service

Waited 25 minutes for 2 drinks.

food was freezing cold and milkshake exploded in the bag

The chips was like soggy cardboard

Half my order is missing there’s not hot chocolate left in the drink at all just an empty cup not happy at all

Food is below average and the service is awful. Especially the delivery service.

Typical town centre maccys, you know what you're getting and what to expect. The staff were pleasant tho.

I had a £20 voucher that didn't work and the food wasn't too warm, over all - ok

Initial order.. wrong food given.. only wanted a sausage and egg muffin.. ended up with a bacon and egg muffin.. when returned no apology given

The food was cold no straws for the drinks not happy at all

food was cold an open ,wad given food I didn't order not happy

The driver spent that long getting here our food was stone cold. Had to message him to ask if he has actually moved from the same spot he'd been stood for 20 minutes after messaging him he all of sudden started to make an attempt to deliver the food.

My order didn’t even come and it says delievered

there was no hot chocolate in the cup and the food was freezing

Wasn't given mcflurry's, not the 1st time they've forgotten food, food cold. Not ordering on here again