Mcdonald's Restaurants in Stockport

3rd time my order has been wrong from Mcdonalds App. This time I decided to go in and complain. Big mistake as the manger didn't care and said it wasn't her problem and she couldn't sort it and give us the food we had ordered. She said that I had to complain via Uber as Mcdonald weigh the orders before sending out. Why they don't check them with their eyes is beyond me but be warned trying to get your food or a refund isn't easy.

Drive thru one of those that needs military precision to not kerb your alloys, staff friendly and always seem happy!

Food was cold and waited far too long. Had to remind staff of my order number. Wasn't even particularly busy. Everyone looked burned out with no leadership to take control. Shame as can usually rely on a quick pick me up from Maccies...

Food is good, but staff always try to avoid eye contact when I'm trying to get my sauce that they didn't put in the bag.

Awful service, everytime we go we are told to park up and today I waited over 20 minutes for our food to come out which made us late for the cinema

NO MILKSHAKE YET AGAIN! COLD CHIPS. HAD TO PARK UP & WAIT.

Called here on Friday 25th April 2025 just before 6 AM ordering was fine but the horrible girl at the serving window is an absolute disgrace , absolutely no manners or customer service skills. As she handed me my drink I said "morning, thank you" no reply , as she handed my breakfast I said " thank you, have a good day" again ignored that's when I noticed she was wearing headphones so probably didn't even hear me . And also was was covered in makeup like Gemma from coronation street. The standards here are low..

Shockingly poor. Received only 12 bites in a family box of 20 cheese bites.... and my son had 5 cremated chicken selects, looked like a reheat. 'Had to' call about 10 times to complain... after automated answering service cuts you off after telling you... You cannot leave a message, try again!!! So verrry very poor. Am complaining here as I lost the will to live trying to speak to the outlet/human.

Impossible to get in contact with ordered food multiple times everytime has come soggy box waited well over 45 minutes for food and it’s still not here disgusting food won’t be ordering again would rather wait longer and got a proper meal

Very busy so sat outside for table service. 20 mins later still no food. Food at the counter with table service on the food. Apparently someone went round the room looking and forget there's tables outside. Also when food was at counter customer talking over it. I didn't like that. Chips were cold so got them replaced.

Service is terrible takes ages to come and it always cold given up with this McDonald's in Bradbury

Worst mcdonalds in the entire north west of England and i am a fatty who has been to thousands of maccies none get it wrong as much as this place foods always cold shame because some of the staff are so apologetic and nice.

Worst service ever getting cold chips incorrect food missing items what a flippen joke

I would give this maccies zero stars if it was an option. Avoid at all costs

They need to watch who is pulling in to the drive through they served 2 others before us on our way to work. Wouldn't mind usually but they were not there when we pulled in. Coffee lids the new ones are rubbish and leak like crap no good when you are driving.

Arrived early ordered 3 meals waited 40 mins and I have thrown better food away. Excuse for the wait was they were waiting for the cappuccino. If this is the state of macdonals service will go to burger king

Called in at the drive thru at 3pm today and only wanted a small mc flurry. Only a small order i know but it was what was wanted. Unfourtunatly not paying full attention as i had just left hospital but on receiveing change from £5 note as leaving realised i had been charged £4.29 for this. Ive tried to contact the restaurant in question but there virtual chat will not recognise my complaint and there phone will not accept any calls. A small amount in reallity but still cant help feeling that this was a total rip off and wanted to know why please as they are not listed at this price and im sure you wouldnt sell any at this price. I would like to know how you are going to rectify this as its obviously a mistake by the young man sat in the box. I would like to receive my correct change or something to the value. Jst goes to show you must stay vigillant even with big corporations. My registration is available on request for you to see this transaction. I am currently going through treatment for cancer and although its fround upon when i just order a small ice cream or milkshake on its own the size of the order shouldnt matter, Thank you

I just witnessed an interesting situation at McDonald’s: a girl who had been mopping the dirty floor was using the same unwashed hands to serve food. She was adding a few extra potatoes into take-away boxes for customers, without washing her hands in between.

7pm Monday evening, restaurant was filthy! All staff looked like they hated every second of being there. Needs help!

The service was great food was fresh

Grandchild was happy with their meal. Shake was nice

The last 5 times, food is always missing.My husband doesn't realise until he gets home, so no point going back for it, they make sure the charge me for it though

i really like this store, it’s amazing, the food is hot and fresh

Food was warm, fresh and quick. Staff were friendly and helpful.

Unfortunately I always forget to NOT order from here because the occasional meal turns up on time and is acceptabley warm. In the day, walk ins are fine but there is a clear disconnect between Uber and the 'restaurant' resulting in nauseatingly cold food more often than not. These are my personal opinions from multiple orders over the last few months.

A place to enjoy your money without spending too much

Probably the slowest McDonald's in the world.

Very poor staff service took too much time to prepare the food and they were not busy and they were chit chatting. We tried to talk to them but they won’t listen as well the delivery drivers were waiting for a very long time and at the end they went without picking the orders. Very disappointing

So slow 🦥 this place is the absolute pits their excuse we don't have enough staff was waiting nearly half an hour at 10pm manager gave attitude all staff were working on drive through and Uber people inside they weren't bothered about.

delivery time changed constantly was at least 45 mins after the original delivery time food was freezing

wrong items sent. delivery was fast

my food was freezing and I didn't get what I ordered

Was very fast and food still very hot

Great experience, fantastic food and fantastic service! Thankyou

I’m unhappy with my entire order no one could eat it with it being so cold and I’ve just spend £50 and all you’ve credited to my account is £9 and I don’t believe that’s enough.

Over cooked chips my son couldn’t eat them all the food was stone cold

My food was cold and was missing my big mac and fries and chilli chesseburger not happy and had to cook food so would like a refund I always use this app

Went in for breakfast, when the order came they had missed one of the things we had ordered so back we went and they gave us the wrong item again, we thought not great but fine so we ate our food then when we came to try our drinks they tasted like dish water at this point we thought this isn’t good enough so I went back to complain, the two managers were that busy arguing with each other they didn’t notice me and another woman stood waiting to complain, the attitude from both managers was appalling to say the least, I stated I wanted a refund for the drinks and the bacon and egg muffin that they had over charged me for you would of thought I was asking for something for free which they accused me of, I am aware that people have bad days but the level of customer service was diabolical to say the least, I will not be returning to McDonald’s in Bredbury even if it was the last place on earth

Absolutely fabulous work. Keep it up. Thank you 💗

Order incorrect again. I even questioned it at the drive through pay window as price seemed too low and was told yeah it's fine then yet again received the incorrect order.. sorry to say that was my last visit there .

Manager was very rude and made a comment about what my niece was eating, which then in turn made her stop eating, which is rich coming from someone who looks like they eat mcdonalds every day and hasn't bathed in weeks. Proper scruffy little place, no care for the service they're providing. When I complained to head office, I was told it's was my attitude that escalated it, despite me only asking why the ice latte was so FULL of ice, and I got snapped at by the bridge troll, saying, THATS HOW ITS CALLIBRATED!

Missing food again every single time I order you miss stuff

Food was cold, came squashed and two drinks missing. Honestly don’t know why I bother ordering. There is always something missing

Ordered 3 happy meals took over two hours to come and the food was stone cold!

Cold when came this is twice that this has happened

If they get my order right 2 times out of 10 I'm happy.

missing items is a big problem. this is by far the first time this has happened. do better

One hour and 25 minutes, it’s took to deliver

Food cold, ice cream melted, absolutely rubbish!

I’ve been a regular at this McDonald's drive-thru, and I can confidently say that it's one of the most consistent and reliable experiences every time. The food is always up to the standard you'd expect from McDonald's – hot, fresh, and exactly as ordered. No surprises or mistakes with my meals, which is something I really appreciate. The service is equally impressive. The staff are always friendly and eager to serve with a smile, which adds a nice touch to the convenience. The drive-thru line moves quickly, so I'm never stuck waiting long. Whether I'm grabbing breakfast, lunch, or dinner, this location has never let me down. If you're looking for quick and quality service with your McDonald's favorites, this drive-thru definitely delivers!

I got a complete wrong order delivered. I gave the correct code n got wrong order.so someone else had my order and I received theirs.

absolutely shocking food stone cold

Delivered on time. Friendly delivery driver. Food hot.

This delivery guy is the best, fries are upright and the food is always warm, he should give lessons to all the others 10/10 👍

Place needs shutting down! Always missing items and what does arrive is cold and rank!

When our order arrived it was stone cold AGAIN. This isn’t the first time this has happened, the delivery time changed several times also

If you can go to different MC. This place is dirty, I’ve been waiting for my order 15 minutes and it was cold…

Unfortunately the food was cold when it arrived and was missing straws and dips. Disappointing 😞

took just under an hour for food to arrive , it was freezing cold when it did arrive

And food was cold and driver told me to come and collect it because the neighbours across road had a dog out a whippet

They didn’t give us the straws or napkins with the order, and also missed the sauce on our Big Mac!

did not deliver 3 of our items!!! not happy at all!!

Ordered food to be delivered at 12.30, didn’t arrive until close to 1.00

did not receive my order 😕 so annoyed it was for my grandchild

Ordered plain cheese burger , it had ketchup on it and the chips were cold

Totally the wrong order!! This is not acceptable customer service

Disappointing drive through. Pretty much always have to park up and wait, and more than half the time they get the order wrong. If you complain then the rest of the order gets cold. Even Deliveroo orders have been wrong or tepid. If you ring and complain they do offer vouchers, but the idea is to have a fast food meal when you are hungry, not a coupon to use at a later date.

my order was cold so couldn't eat it will not use McDonald's again

The delivery side was great but as ALWAYS there was something’s missing from the order. That macdonalds ALWAYS misses things - it is beyond a joke!

Ordered food at 18:25 . It was delivered 2 hours later . Freezing cold .

for the first time the food was warm, like acceptable fresh warm. Amazing!!

Food always cold once given a burger that looked like it had teeth marks where piece missing me and my kids nearly vomited. Never went back after that.

Changed times 3 times and food turned up late. The drink was spilled everywhere and all food was cold, very disappointing and wasn’t nice at all.

Will never order from here again food came wrong freezing and Burnt £31 all went in the bin

We waited an hour and 10 mins. Food was not just cold, it was inedible. We had to order again from a different restaurant. We are hoping for the best. I will be expecting a refund.

food was cold and half portions

Foods cold and took a while to be delivered

ordered at 12:08 food finally arrived at 13:10 on an hour wait for what's supposedly fast food is a joke!!

nice hot food bredbury constantly better than denton

delivery driver took a detour to other side of town, the when we finally got out food it was cold and non of our meals had chips

the driver drove from bredbury to Stockport centre to then drive back to bredbury with our food, was freezing cole and ice cream were like milkshake was unedible

The 2 happy meal where one into the other (literally the one at the bottom was open in order to insert the other one in) so the one open at the bottom had all the chips squashed

Very disappointed. Paid £30 for everything to be cold

food was warm which is unheard of and the order was correct, thank you!

Food was cold quite disappointed

The estimated time was between 18.00&18.10 but it arrived early which was brilliant as the kids were hungry, also the delivery driver was brilliant, he called me to ask what number i live at as i stupidly missed it off my address, also very polite!

The burgers were cold and unpresentable as were the fries.. No straws or napkins

no dip with nuggets when we ordered 4 double chili cheese burger tasted worse then my cat food

Food cam but no drinks and if you order meals you only get the cost of a drink refunded

Missing fries only burger arrived

Cold food, Philly cheese stack with no cheese.

Food was cold and soggy on arrival

Food never arrived! Delivery time kept changing when it got 5 mins away it added another 10 until they claimed it was delivered 2hrs 20mins later which was after midnight absolute joke!!!

Food stone cold and items missing what do the staff actaully do there!????

the order took 20 minutes to come, but the four staff members were just chatting away. The burgers had black stuff on them and were cold. Asked the manager, and he told me that the black stuff was onions ?? I've never been to such a badly run Mcdonald anywhere!

Delivery time extended after ordering confirmed. Order correct, including sauces (others tend to forget these) food arrived hot

Fries were cold but the worst was the latte…only half a cup as it was spilled into the bag and the bag had disintegrated making the food bag wet also …very poor quality delivery

Still haven’t got the rest of it.

delivery no problem. food stone cold,and ice-cream,hardly any toppings,and only a quarter of the tub full,also nearly all melted 😞

missing chicken nuggets from happy meal