Mcdonald's Restaurants in Warrington

Staff on the drive thru at the end were so rude, why put this young man on a customer facing role is beyond me

Tables were left with food cartons and waste it was dirty

Maccy D. Nawt to say. Shite food but good in a hurry

2 times around the drive thru & once going into store to get my order correct of only 2 items!!! 1 Big Mac 6 chicken nuggets Should not be difficult, When I went into the store and spoke to Annie the Manager her attitude when I asked is that acceptable having to go twice round the drive thru, having to park and wait and then come into store. over 15 minutes to get 2 items of fast food! Annie’s response “what do you want me to do about it” with an attitude & the girls serving sneering looking at me and talking making me feel uncomfortable great customer service. Look forward to my reply off Alistair Macrow.

You get what you pay for staff are friendly food is fast and edible the app as decent offers not much more you can say

A interesting review went around 22:50 to the drive through yes it’s late but that does not mean the standards of food drop the chips were hard and cold I binned them and the meal was falling apart as I could not be bothered driving back I asked for a cheese special but got a Big Mac I’m sure a price difference other than that the staff looked lively inside In hindsight places like this don’t care about what you put it’s all about money

My go to, since it's just a stone away from where I live.

Sam assistant manager he had excellent communication skills and definite customer service skills 👏 riverside retail shopping park 👍

I've just been in your restaurant and ordered 5 chicken select meal and instead got mozzarella?!

Quick meal for very hungry people 😀

Food cold, burger had quite a lot of someone's hair in it. Spat it out and put it in the bin. I normally get my food from here, and it's been mostly nice and, at the very least, warm. It could be a new worker or new manager, but hairnets are there for a reason and should be worn at all times. This rating is based on previous and the last visit.

Food always disappoints me from here. It’s disgusting and stale and cold it’s definitely the worst McDonald’s in Warrington. They must owe me about £50 in missing items every time I order they forgot to send something or the food is awful.

Sometimes hit and miss with how hot a maccies order is but it's just how it is. Little wait in the drive thru but never an issue. McDonald's needs to offer gluten free buns like other countries!

burger was squashed, took 20 mins to get a cheeseburger and medium coke, 15 mins to get 2 small icecreams and they served all the big meals and uber people first- an absolute joke

I'm really grateful for Owen, who very generously offered to replace an incorrect order from the previous night which I'd ordered through UberEats. I only thought I'd be getting the burger, but the manager on shift Sophie kindly gave me it as a full meal and I'm very appreciative of the staff's kindness :) Thank you to both

Never normally write reviews but this visit has left me disappointed. No cheese on a Quater pounder WITH cheese. Given full fat coke when asked for diet - partner is diabetic so this is serious. No salt on chips and found a boys hair in my quarter pounder box. All these issues are down to staff incompetence

DO NOT TRUST THIS APP OR OUTLET. I SAVED OVER 7000 POINTS AND THIS APP LOGGED ME OUT DURING MY ORDER. WHEN I TRIED TO LOG BACK IN, THE APP REFUSED MY EMAIL ADDRESS, SAYING I SIGNED IN WITH A FACEBOOK ACCOUNT. I DON'T EVEN HAVE A FACEBOOK ACCOUNT. STAFF AT MCDONALDS REFUSE TO HELP. I ASKED FOR THE MANAGER AT RIVERSIDE AND SHE WAS DISMISSIVE AND UNINTERESTED IN HELPING. THEY MUST DO THIS TO THOUSANDS OF PEOPLE, SO THEY DON'T HAVE TO HONOUR THE POINTS!

McDonald's is great if that's what you want.

One of the weakest McDonald's I've been to with undercooked chips

Too many just eat delivery guys hanging around, really slows down the service and spoils the experience, there should be a delivery enterence from them

Ordered food got it totally wrong spoke to a snotty manger saying I would have to drive around again in the drivethru

I had a very unpleasant experience from Mc Donald’s in riverside warrington .I’ve ordered food to takeaway and the staff served it in a tray . When I informed the staff as it is a takeaway she just thew a takeaway bag towards the tray and said there you go “ I assumed it as she asking me to pack it by myself . As a customer I felt it as very rude and I had to pick the fries everywhere from tray . When I pay the money I hope Im paying it for a proper packing too . This made me thinking not to come back here and to go somewhere else for food . Moreover if they would’ve checked the order properly she wouldn’t have served me the food in a tray since I clearly ordered it for takeaway😠

We had some issues ordering food via the app and inshore A lady called Kerry offered her help and advice which was superb She is a credit to her job at McDonald's

Place is empty, food cold & looks awful compared to POS. I remember why we don’t visit this fast food chain. £20 for a awful lunch

Good Coffee and as always reasonably priced

Went on the night of 13/07/24. To be kept waiting for my order at the counter. Watching the kitchen staff . One Guy sweeping up . One guy with is hat off scratching his hair then touching and making the fresh food . Absolutely disgusting. To then get my order . Sit down open my Hatrick burger box to find it didn’t look anything like the burger . 3 burgers on top of each other with nothing between . All the cheese on the bottom bun . And the tiniest amount of sauce and onion on top. For one it’s meant to be fast food I had to wait 10 minutes for one item of my order. And there were no other customers . Ordered through u we in the past and orders are always wrong or missing items . Ridiculous .

Popped in for a coffee and burger. Used the table service option which allows you sit down whilst waiting.

Best McDonald's branch food is lovely and hot and cooked to perfection

only went through drive thru with family,was quick and efficient and food was good.

After shopping, can have a break .

Went to this branch on 16th June. Ordered 2 hat-trick meals and when I got home there was only one burger in the bag. Phoned to let them know and nobody could be bothered to answer the phone.

Unable to complete uber orders and send out half a meal, disappointed that they couldn’t read the list before they sent it out

Usual.donalds.. expensive and meh.

Ordered a chocolate milkshake and chicken sharebox with bbq sauce. The milkshake was 3/4 full, which i could deal with, but when i got home i realised there was no bbq sauce, or ANY sauce, and 5 chicken selects not 6.

Visited the drive thru today. Ordered a breakfast wrap with NO EGG. Had to wait (as expected) before I drove away, I checked the label clearly said NO EGG, to my surprise there was not 1 egg but 2 eggs in the wrap! Too inconvenient to return, however, extremely disappointing!!

Good food, and helpful staff but been here twice both times my orders been wrong or IV ended up with someone else's order 🤣 17 pound less then I spent e.g I spent 20 this guy must of order one itam and got my food and drove off

Internet a problem. Took a few goes to access.

Went to the drive through last night. x2 chicken big mac meals. I live 5 mins down the road. Got home & the chips were completely cold and the chicken big macs were luke warm if that. Pretty much every time we have had something from this branch there has been an issue. Not good at all.

There are many restaurants at the station

Absolutely Dreadful. Yet again did not get some of the items ordered. This has happened so many times now over the last five years that McDonalds MUST owe me at least £50 worth of items I paid for that I didn't receive! And that is absolutely not an exageration at all, it is absolutely true. They are utterly and completely incapable of getting your order right and actually giving you the items you have paid for every single time you go there

Very quick service,very hot food

Always miss items off home delivery

Slowest drive thro I’ve ever been to. Had so much time i thought I’d leave a review.

Located at riverside retail park. Best to have something to eat after shopping.

One of the best McDonald's in UK.

Google is lying this place is very busy, The food was all cold I won't be eating there again. Mystery meat?

Everything was good re food and service, but the screens for kids to play on weren't working, which just makes it pointless having them and causes disappointment 😑

You can always rely on macdonalds for a consistently good meal.

Another refund from Uber because of the cold food. Both blame each other without change. Food was out for 16 mins even though 2 minutes in a car before turned up stone cold. Food is always cold from here, don't expect anything fresh if ordering here, its cold before it goes in the bag like they cook it off the day before. Choose Winnick as your resteraunt on the app. Area management sees these reviews but does nothing to improve the quality given to customers, made same complaint at Christmas.

this is McDonald's, it used to be cheap and fast and now it's expensive and slow. If someone rated MC Donald 5 stars, they probably eat in the trash every day. The food there is just ok, nothing special, don't look at these establishments as 5-star restaurants.

Went on a Wednesday after picking grandkids up from school. It was fairly quiet with only a handful of people in- not the usual chaos of a weekend visit. Waited for a while at our table so presumed fries and burgers were being cooked fresh but everything was cold when it arrived. Should’ve said something but unfortunately it’s par for the course in any Macdonalds these days so ate the lukewarm burger and soggy fries. Won’t be rushing back anytime soon.

Fast delivery, once got it the chips where dry without salt no napkins- my name is Nathan silcock and I have ordered this it was appalling and unfortunately I'm not feeling very well now also the happy meal that I got had a toy not a book.

THIS HAS GOT TO BE ONE OF THE WORST McDonald's I EVER BEEN ITS OK IF YOU LIKE YOUR FOOD COLD AND THE WRONG ORDER.

Called at drive through for dinner, 3 medium meals. One was a plain quarter pounder, which they got wrong. The chips were cold and each carton only 3/4 full. Strawberry milkshake had absolutely no flavour and other drinks again 3/4 full. Asked for BBQ sauce at last window, met with a look of disdain! Don't think we'll visit again in a hurry.

Went in at lunchtime food good and hot pleasant young lady delivered to table. All good

BRO THESE HAD THE HOTTEST CHIPS AND NUGGETS. COME HERE.

This restaurant is usually very busy. The self-help kiosks are also almost always unable to print receipts.

Found a hair in my food staff not bothered but gave me 4 stale donuts as way of an apology won't be using that one again

As expected always good food when you are in a hurry

They forgot my dip that I payed for and only gave us 18 chicken nuggets. They should get better workers i didn’t pay to get half my order

I went to pickup an order an hour ago from Riverside macdonalds.i never experience and saw such a poorly service un believable. The manager ste was chatting up completely ignoring the fact that not only 2 delivery drivers waiting and some customers waiting for their order.he was laughing cracking jokes doing nothing all the staff standing like the work finish situation.my order was there for 8 mins I ask one of the staff who is dealing with deliveries her response was ad I didn't exist.i atlast ask who is serving here Steve came and started juggling with things and said wait .shocking manager the worst macdonalds worst customer service under this manager God help this branch

Been to the drive in this morning , my husband ask for a bacon roll meal with brown sauce, was told there was no brown sauce,, when he returned home we had a bacon roll with red sauce which we did ask for in a brown sauce packet , I have a allergy to tomatoes and bit in to the roll, not happy at all , can not find a why to complain direct to McDonald's

Never had any issues at this branch. Staff are polite and helpful. Take service runs smoothly. Large disabled toilet but the door through to the loos can be tricky to get through when pushing a wheelchair

They didn’t give me updates on when the food was coming other then one and the food is now 1 hour late and they aren’t answer in the phone

Triple cheese, loved it, very filling for a quick lunch

Always busy here...but not complaining...still got great service

My order was delivered to the table by a lovely young lady called Ruby, she was so patient and polite with me and made sure i was taken care of. Would definitely come back if all the staff are as lovely as her

Great food and kids love going here.

Rude staff . I tried to attract the attention of a member of staff to ask a question but she was to busy flapping her arms around behind the counter pretending she was a penguin. On going to the toilets a member of staff returning to the main area was to busy checking her mobile phone to be bothered to hold the door open and let it close in my face .

Ordered almost £50 worth of food through the McDonald’s app including share boxes , large meals and happy meals . Paid for specialty dips , selected dips to go with the share boxes and not a single one was delivered . Spoken to McDonald’s and told to go to the app to get a refund . No option to complain . It states to contact Uber although Uber did not pack the items .

Never been to a food restaurant that smells so bad. I won't not mind but place to smell that bad and for over a week.

It was good but they keep forgetting wat my order was

Consistently given wrong meals by drive through and Riverside retail park is a nightmare to get out of

Ordered on Uber eats I ordered 2 pinnaple sticks I got only one on top of my hot fries which made them freezing cold no sauces even though I paid for them and no straw awful service

I have no idea how this place is still in business. They have messed up 4 orders in a row!!! Can they not get a simple order of 3 meals right. Every time they had parts missing. Then I have to go to the restaurant to get my money back. WhT is the point of having a delivery service? Totally useless.

This place is great if you enjoy the smell of raw sewage with your Big Mac.Walked up to the restaurant a little curious as to why the place appeared to be empty, however upon entering the building the reason soon became apparent due to the overwhelming toilet stench greeting us as the front doors opened. It was pretty rank so we beat a hasty retreat.Its completely unacceptable that any eating establishment think it's fine to continue cooking and serving food in an environment like this. Health and safety need to get down there pretty quickly.

Wednesday 10th January at 18:15, we walked into McDonald’s Riverside Warrington, there was a strong smell of what my 7 year old said “it smells of poo”, (must be drains or sewage) children say it how it is, the smell hit us as soon as the first door opened, the second opened and it was even stronger, we walked straight back out. There was no staff around, it was empty only about 4 or 5 people eating in there, I don’t know how they could eat in there with that smell it was disgusting.

Needless to say, straight in the bin. Grease stained my car seat as well. It's almost like these kids hearts aren't in this job..

We called at this McDonald's in November 2023 and straight away noticed how empty it was as we parked the car. It was only when we walked in that the smell of bad drains/raw sewage hit us and we promptly walked out. We called again several more times over the following weeks and even up to a couple of days before Christmas only to find the drains/sewage smell was still as bad and again the place was empty. Surely the management must be aware of this problem not to mention the potential health and hygiene risk! They need to get this sorted ASAP before they lose anymore customers.

I went through the drive through spent £25 on food and drinks when I got it home the drinks were all flat and food was cold , I rang up to complain the they asked me to bring it all back after opening all the kids happy meals and put it all back in the car and drive it back to them which I couldn’t be bothered definitely won’t be going this McDonald’s ever again very poor

Absolutely awful!! Cold food and staff don’t care! The drinks were all flat like the gas had ran out!! Chips were rock hard and freezing cold!

Often quite busy but the service is quick and food Is made quickly but the again it is a fast food chain so is expected, very accessible with ramps for wheelchairs and disabled toilets.

We ordered a delivery from this McDonald’s and it arrived hot and fresh and very quickly! Would never visit or order from a different McDonald’s in Warrington as this is by far the best one!

Can’t beat a quick coffee with friends here, they’re such lovely staff here, can never do enough for you! It’s a shame the traffic gets so bad here but we’ll never go anywhere else.

Good coffee good fast service. Cleaning standards were bad for McDonald's. I did bring this to staff member attention.

Order wrong AGAIN and delivered cold and late via UBER. Driver, McDonalds and Uber dont care because they already have your money. Awful service from an awful team. Food is always cold and wrong. Nobody at McDonalds gives a damn becuase they can blame Uber even though its their own brand. Didn't even get the sauces right. Joke.

I go hear quiet a lot staff are friendly foods lovely, only reason stopped going is it stinks how people can sit in there, went to go in the first time yesterday then remembered never went in as could smell it from outside.

Worst McDonald's in the country can't even get an order right half the food is missing the rest is ice cold it's a joke

Once I ordered a big mac with only cheese (extra cheese)...recieved an only lettuce big mac with NO cheese 🙃 Second time they completely missed off large fries from my order Used to prefer this McDonadles over any in Warrington but just disappointing each time now

Bad bad McDonald's, I would say the worst in the country by a mile. Rude staff, slow, cold food absolute joke. They should be ashamed of themselves. I think 1 in the last 10 orders has been correct. Stay away as I also saw a member of staff drop food on the floor and instead of binning it used it. Utter disgrace

This is a fantastic place to eat food with a lovely environment for all. Staff were very friendly and welcoming.

Food was really nice , the staff were really friendly . Best one in Warrington. I have an allergy to which i wanted to order directly at the till as I didn’t want to use a kiosk. The staff member was really Patient with me whilst reading through the allergen book and directly passed the message on to the kitchen , credit to the store. They seemed to be quite busy yet still took the time to listen

Store was extremely busy, but we still got our order delivered to our table quickly. Food was fresh and hot!!

Latte was half full and not to mention THE HORRIFIC SMELL! How can this place stay open with a smell like that…

Horrible drain smell, we couldn’t stay. Walked over to the other one on bridge street.

Absolutely love this McDonald’s, it’s by far the best one in Warrington. The staff know my order and always greet me With a smile, can’t beat the coffee!

TERRIBLE SMELL! THEY HAVE DRAIN PROBLEMS. HPOW CAN THIS BE HYGIENIC? Ive been in here a few times over the past few months and on several occasions there has been an awful smell inside the restaurant. I asked what it was and a member of staff said "we have a problem with the drains" if that's true how can they remain open when there must be a HYGIENE question? I turned around and left. It was disgusting.

Went in with my wife and child, food was great lovely hospitality best McDonald’s in warrington by far

order took ages, burger looked like it had been made by someone visually impaired and there was like 4 chips in the bottom of the bag when i didn’t order them. i appreciate it’s a busy time but my food was genuinely just cold and the workers were just cruising around

Amazing place to visit, all the staff are so friendly and my food is always hot and fresh. Would never go anywhere else. I wish the car park was better at riverside, something needs to be done about it but that still won’t stop me visiting this McDonald’s.