Mcdonald's Restaurants in Warrington

For what is probably the biggest restaurant chain in the world, it has the worst app based ordering system on the planet!

So arrogant deaf thick duffers standing and serving

I highly recommend very big McDonald's very busy too the food is very high standard.

chips were cold and inedible. burger was warm. It's the 1st time I've had a complaint usually the food is excellent

Visited drive tru. Quick and simple

Me and my child love ordering from here, we end up getting a couple of right and the rest is always wrong not happy right now

In the queue of the drive thru the other day, I watched the man in front of me try to give the code for his app order. The girl kept hearing it wrong. He remained patient and polite, but she got it so wrong she had to put him on hold and go get help. I switched my engine off, thinking it might help her hear him better. She came back on and explained she'd have to redo his order manually. He still remained patient and smiling, gave her his order again and commented he'd lose his points on the app now. In all this had taken about 5 minutes. (not that long I hear you say) but bear in mind this was the drive thru and giving the code for his online order should have made it seconds not minutes. We both moved forward, my turn to give my code, his to collect his order. I heard him say, I'll just have to reorder then, and he left with receiving his food. When I pulled up to collect my food. I complained on his behalf, they said the headset the girl was using made it very difficult to hear, so it wasn't her fault. I suggested 2 options, get a better headset or send someone out in person to take orders. This was just ignored.

He was rude at the door and my food was freezing and ice creams melted

I ordered breakfast and got drinks delivered absolutely rubbish

ABSOLUTELY DISGUSTING BURGERS BURNT TO AN ASH AND I WAS GETTING SCREAMED AT FOR GIVING BIRTH IN THE MCDONALDS TOILETS AND THEN THEY TOLD ME TO LEAVE JUST BECAUSE I OFFERED THEM FOR A SCRAP. WOULDNT EVEN FEED IT TO THE KIDS IN MY BASEMENT

This place is still shocking. No change as of 23,9.24 infact since this review iv had human hair on my food and 2 Cold meals. Take 20mins to actually be served and another 20 to get your food. I dont understand why this happens and only at this mcdonald's.

there was no queues and was not busy at all, after waiting 20minutes for my fast food I recieved cold fries, after complaining they gived me new fries with no salt.. do not reccomend, will never go there again!!!

Burger and chips were barely warm coffee was about half of a large cup and warm. I have had better from maccys before

This is the second time now where they have forgotten to put items in our bag even though we have paid for them. Tried ringing the phone on 6 separate occasions over two days and no answer, tried emailing also and surprise surprise, no answer. Shocking service.

Did not get my order no food I am taking this matter further

missing 5 meals yet sent the drinks to them

I had ordered a bag with fruits with the kids meal. I had paid.never came

Was nearly 2 hours late arriving and was cold when got here so would like refund

McDonald's is a global icon in the fast food industry, known for its consistency, convenience, and affordability. Whether you're in the mood for a classic Big Mac, crispy fries, or a McFlurry for dessert, McDonald's offers something for everyone. Their menu blends familiarity with creativity, often introducing limited-time specials that cater to local tastes, ensuring that no matter where you are, McDonald's feels both universal and unique. The speed of service is also impressive, making it a go-to option for those on the move or looking for a quick, satisfying meal at any time of day.

I ordered a McFlurry and it took 15 minutes to come and when I FINALLY got it after asking and no eye contact and simply awful service my mucflurry was melted AND my friend also ordered a crispy chilly rap and she got the crispy ceaser salad wrap and my other friend got no chicken in her CHICKEN wrap

Food was cold and not through to the driver as he came straight to. I ordered a Big Mac Chicken and got a Big Mac (beef). Mozzarella Dippers didn’t come with the sauce and were also freezing cold. The ice in the drink has also completed melted so had obviously been sat around. Not the first time I have been disappointed in the food from this Restaurant. Wouldn’t order if it wasn’t for convenience.

Not really fast food anymore with the way it's set up for deliveries as priority over customers in the restaurant itself having to wait between 5 to 30mins before collecting and even then the order could be either wrong or missing items you ordered even still COLD go back the old way more tills more staff bigger kitchens now that yous deliver

Dry burgers ...hardly no sauce ...no pickle...a total disregard for the consumer..my family walked away with no respect for McDonald's again.. busy place we understand but the product should still be on point ...

Faye was polite and professional thanks

ordered from here on multiple occasions and every time there was items missing and the food was over cooked. i never complained but it got worse everytime i ordered from here very poor

my order was missing all the dips I selected with the 20nuggets. medium Fries from 1 meal and 2 small Fries from the family meal also the milk from the happy meal.

Driver went to the wrong address, when shouted she didn’t even ask for the code to confirm it was mine

Very good arrive a couple minutes later than it said on the app but it was only 5 minutes food was very nice and would order from here again

ordered the double egg mcmuffin without a bun for an allergy an came with a bun and all of the other stuff i removed do not recommend. and women was rude at door

Wrong milkshake delivered and cold

Waiting here for 25minutes for food but still is not ready yet very very lazy customer service it’s takes very long to prepare food

Ordered at 12:04, order arrived at 13:26. This is not acceptable. One hour and a half for delivery is a joke. And the man on delivery did not apologise either he was quite rude. Food was also cold due to being such a long wait time. Awful experience and service.

The orders arnt always correct so check your bag before you leave

Clean, allowed to pay with cash a lovely older lady served me..

Absolutely rubbish order a large milkshake and get a small carton and cold food

Gonna say I've just spent 40 quid in there and I stood waiting which wasn't the problem food was cold and the fries were bloody soggy chicken wrap wasn't much good too so I'm sorry ain't gonna be goin there for a while oh and when I order the fries half the packet turned up in three of the meals

they didn't give us the dippers which were aroun 6£

When we're heading down south on the M6, we often detour between junctions 21a and 21 to get petrol from ASDA and journey food from McDonalds in Birchwood. It's clean, it's well run, the food is good for fast food.

The food was very greasy, the muffin was wet with grease

Incredibly slow and frequently get orders incorrect

Driver wants to learn some manners, no thank you for the pre paid tip and I didn’t get the 8 dips I ordered. Enjoy ya fiver b…

Really good normally, until you order good have it delivered and potat of your order is missing 😡

Delivery time got pushed twice. Food came cold, some items missing, can’t eat it!

No dips, wrong burger, large fries ordered and half full and burnt McFlurry half full. A bit disappointed

Items missing every time I order and had to get to mc Donald’s to sort my order out even tho I got it delivered clearly can never get anyones order right it’s always wrong or missing items

I only received half a McFlurry with no toppings!

Service was lovely and friendly but the food was barely warm and they messed up the order again. If you go throught eh drive through you have a better chance of hotter food and them getting the order correct.

Very good grandchildren loved it xx

It's summer holidays so bit noisy full off kids. Toffee latte was cold and cream had melted in. Burgers looked like thrown together

Order never arrived as just eat refuse to update my address location and food is being sent to a different address. Shocking.

Very disappointing food was cold took it back and no sorry or anything they need to train there young staff on customer service even the manager that was on didnt even apologise

Literally did not receive the order

food was wet with coffee, refused the food and told the delivery driver to take it back

coca cola was terrible food cold

Food wasn’t even delivered and now I still won’t get a full refund as a “service charge” is still demanded even though food was never served

The food didn't arrive until 8:20 as the driver said the order disappeared and he lost our address. The restaurant said it was delivered. Food was cold when finally arrived

DID NOT GET DIPS WITH ORDER VERY UNHAPPY

Half the food and drinks missing and one of the two drinks we got was knocked over and split because the delivery driver clearly doesn’t know how to drive

Literally the slowest fast food I have ever had. No queue, all I order was 6 chicken nuggets and water and I waited 25 minutes! I've never seen anything like it in my life. Staff members wandering around aimlessly in the back like zombies! Weird place

There is always something missing. Even paying for dips and nothing comes. Won’t be ordering again

Not enough nuggets in the 20 nugget box as they have changed the packaging which is smaller.... Just another way to rip you off!!!!!

Nice atmosphere like most mcdonalds nice clean food albeit unhealthy but at least clean

missing items, cold burger and melted mcflurry. very poor

Today's service was terrible forgot our fries ans then said there wasn't any so sent our burgers out without then we ended up with cold burgers although we asked to take them back to keep warm . We asked what drinks were available to be told fizzy drinks we knew that we wanted flavours Bins were that full to coming out of the front chair was filthy full of grease and crumbs never been to such a lapse macdonalds

Didn’t receive the items I had ordered. Contacted just eat about this and was told there is nothing they can do. Shocking that a company can not put the correct items in the bag even though it’s on the receipt. And even more shocking that you’re not entitled to a refund.

Freezing cold fries…lukewarm 1/4 pounder that looked like it had been sat on!! Really disappointing

Why give options for dips if you can't put them in with the order

Ordered a select share box and a double cheeseburger, waited 10 minutes in the queue then another 10 minutes at the front because the selects were still cooking. Get home and find I’ve been given a hat trick burger meal and mozzarella bites. Poor

delivery short of one ordered item.

Wasnt the drivers fault, but maccies didnt give us our drinks correctly and gave us some 200ml milk? Instead of milkshakes

The food is never right. I had no egg at all when ordered extra and I asked for no cheese due to allergy’s but surprise surprise get cheese.

Cold sweaty food unacceptable quality will not be using you again

Nice place to grab a quick food n drinks

stone cold, wrong flavour milkshake

wrong item delivered once again. If you order more than one item something will be wrong

Ordered couple of items on McDonald's App on my phone, collected it myself and when I've opened it at home main item was missing which was a big mac. Not happy that the most expensive item from my order was missing!

They sent the wrong item even though label specifically said what it was supposed to be

very polite, pleasant delivery driver

Once again they can't get my order correct. No point in good quality and delivery time if you get the order wrong.

can't fault the delivery guy however there were no dips.

I've had to request a refund as again got the wrong item.

Missing drink from big Mac meal and ordered large fries and received small portions!!!!!!! Not acceptable considering my order was nearly £50!!!!

Half of food didn't turn up and it was cold wq did turn up

Waited 20 mins for 2 sundaes in an empty resturant

Duplicated order but still managed to have items missing (happens 9 times out of 10). Driver then would not take back the duplicated items and Just Eat refused to refund. Won't use again.

Probably the WORST McDonalds in the North West 🥴 The staff are ALWAYS too 'busy' to serve customers waiting at the order point / till ...... 'busy' talking to thier mates and leaving customers stood waiting 😡 Just Eat orders take a HUGE priority over customers stood in the premesis - to the point that just getting served is a mission 😡 When the food order eventually arrives the standard is WELL below acceptable ...... it's often cold and usually looks as though it's been put together with a catapult at 50 metres range 😡😡 Absolutely shocking that this place is still operating - senior management should send in 'mystery shoppers' to discover for themselves the true scale of the problem 😡😡😡

All the food was cold the chips were freezing and soggy AND definitely not full portions Won’t order for delivery again

Chips were cold. Asked for no onions on the burger and it came with what looked like extra onions.

Food was great, a bit dry, unfortunately some of my drink spilled

Just went through drive through got order when I came home the chicken was Not cooked properly

Left out major part of the order. Absolute clowns.

all cold like been sat fir hours missing items

Asked for extra cheese? Not received

Not happy being charged £3.99 for delivery when I only live a mile away. And having a service charge taken automatically. You’d at least think they could make a hot chocolate that didn’t toast like warm water

food was also cold when arrived had to put it in the microwave when it arrived, not good when you work a 12 hour shift

Chips were cold coffee was cold and so was big mac burger and coke was flat

Very clean and organised inside and the staff very polite, wishing all customers a nice day when they collected their food. Toilets clean.

It's McDonald's.....you know what to expect!

Haven't been to McDonald's in decades. Not since they replaced their vegetable burger with a chunk of Quorn. Too many dead animals and animal products. 🤢

I ordered 1 wrap, a mcflurry and a milkshake. I got the wrap and some random drink. Really dissappointing experience. Had to reorder for the mcflurry and the milkshake. Hope this time it works.