Mcdonald's Restaurants in Breckland

Was in today at McDonalds in Swaffham. Ordered the New Hat Trick burger. I end up getting the meat way over cooked. Looked nothing like on picture. I literally not even joking I had 2 the smallest pieces on onion and blob of ketchup that was a nice of a pea. Ohh and it was also cold. Absolutely dry and gross. Definitely not happy, one freaking bit.

My husband and I drove from Watton all the way to Swafham McDonalds for our order that we made through the app DU83. My husband pulled up and simply said “we have an order number” via the app. We drove up to the window paid. No need for much communication cause the food was ordered in. We sat in the the car waiting for a very long time. It was early in the morning about 3:45 am. Finally police officers came to our window and said that McDonald’s staff said they smelled alcohol on my husband that was driving. That was impossible because never of us was drinking. And I thought it was weird that they claimed they can smell alcohol from the window when they barely acknowledged us. We were there for less than 60 seconds. My husband is white and I am African American from the usa. I have never ever seen such a thing. The cops gave my husband a breathalyzer test which of course he passed and they apologized for the issue. The police also inquired about me and my husband said that’s my wife and she can’t drive. And she also didn’t drink. It’s nice to know that even in Great Britain your obsession with race continues. I will no longer be eating at McDonald’s anyone more. And I will be posting this on Facebook. Racial discrimination shouldn’t be promoted at McDonald’s.

Upon opening the boxes it was obvious that the burgers had been thrown together rather than made with any care. Very little salad/sauce in the buns - of the small amount of lettuce most if it was in the box rather than on the burger. Cheese was not placed particularly carefully as half of it was hanging out of the bap and only on half of the burger. Fries soggy and like the burger were luke warm. Coffee was bitter and not hot. Overall a very poor experience.

Food is always (always!) wrong, we go through the drive through at least once a month and sadly always have to check the order. Recently (last 2 times) food is cold (chips especially). Wouldn’t recommend, Dominoes is now the “once a month thing”, hot food and order never wrong. Won’t be going to Swaffham McDonalds again.

Can’t believe people complain about this McDonald’s if you compare this to Kings Lynn this is five star great service and fresh food

Just got home with my Mac Donald’s and checked my order and the 2 donuts I ordered are missing. This is not the first time this Mac Donald’s have forgotten something from my order

Having visited this Macdonalds once a month for the last year, its come to the point i have to make a noise. At least 4 of those times they havent delivered the order correctly meaning another 5 mile trip to correct. Today my partner went to get an order for our family of 6 and yet again left out a full meal including drink and looked at her like an idiot. My qtr with cheese was very poorly constructed. I dont think anyone there actually cares. Surely its easier to do the job well than not. Try and nake something that resembles the pictures.

Clean and tidy. Staff on door to make sure not too many people inside. Floor stickers and markings on tables not to be used. Food came quickly.

They are supposed to be fast food every time I come here I always have to wait in a bay this is a joke I don't get it fast food my arse and all the staff are drips

I've never had a problem with this maccy ds! Theres plenty of parking and its conveniently situated. I've never had an incorrect order and the food is always hot, plus the burgers are never messy - unlike Dereham!

I used to visit this Restaurant regularly when I was working away (many years ago now!). This was good at that time, but this is now the second time I have visited recently when the food order was delivered inaccurately. Both times I ordered a Chicken McSandwich WITHOUT the Lettuce, and received this WITH LETTUCE but no Mayo. Both times I returned this, and both times they were replaced quite quickly MINUS the Lettuce but still NO MAYO. On both occasions the Receipt and the label on the box stated NO SHRED. Poor Service like this could one day prove to be dangerous if something was provided incorrectly.

Everytime I come here I always have to wait for my food in the bays it's a joke how can someone call this fast food

I have used this macdonalds a number of times late at night. It is consistently rubbish. Food is often cold, chips are soggy. More than often made to park up and wait when using the drive through. Order often incomplete. Certainly one of the worst macdonalds in my area. But its close to home.

This is a clean, well-run and friendly McDonalds run by an excellen team of mainly ladies, who really seem to care about their place of work and their customers. Bravo!

We all know where the good ones are, and this is one of them. A team of cheerful ladies keeps this place very clean, and the service is always pleasant and quick. Recommended.

Visited around 10.30pm one evening, ordered food using drive through, was told to park in bay as food not ready...waited.....and waited. ....and waited well over 10 mins. Walked into restaurant and said been waiting over 10 mins, answer I got was cooking fresh meat ?...

Try my best not to give negative feedback but on this occasion it really is justified. Gave it the benefit of the doubt the first time. But should not have bothered Grandad went to pick up a happy meal two weeks ago. only a mile...

Usual good McDonald’s situated in the middle of nowhere. Food good, quick and hot. Carpark in big enough

Perfectly positioned on the road from Great Yarmouth to the civilised world. McDonald’s has a big car park situated just off the main road. Food well presented, hot and quick. No issues

Sunny Sunday afternoon just been to On Target Norfolk at Hoe, Dereham and in dire need of a McFlurry.....

Went to the drive through. Absolutely dreadful. Service and staff are excellent but food was awful. Chewy chips, cold and over done burger, also cold. Don't like to write a bad review but need to do better I'm afraid. Won't be eating there again.

Went to drive threw at night was told it would take a while for the food would need to be cooked, didn’t take to long and was made perfectly with everything presented well

This McDonald’s must be the most useless one in Norfolk. Don’t think I’v ever been in and they have got my order right. Only today I ordered 2 coffees and only got one and then got told I’d only ordered 1. Then when taking my...

Waited way over 15 minutes for a small order when it wasn’t really that busy. There is 5 members of staff having a leisurely chat and all laughing because someone couldn’t close a happy meal box correctly. Then they’re getting confused about who’s order is...

In fact no shakes at all ! Just pulled up to the drive through to get a strawberry milkshake to be told the milkshake machine is not working. I could not have been more upset if the manager had curled one off in a cup and sold it to me as a turdshake. What sort of McDonalds doesn't sell milkshakes ! Disgusted and will never be returning.

Double sausage McMuffin was freshly prepared, and hash brown was good too, sometimes these can be a bit greasy this was fine though. Flat white coffee was ok. But a pretty good meal deal. The robot till means you don't have to have much human...

To be honest I do like the double sausage egg mcmuffin meal, it is probably the only reason I really go there. Coffee can be so so, but all round reasonable value.

Very poor quality food. Sloppily put together, chips luke warm, untidy. Not a great experience. Will never go there again.

A very busy stop off on the A47. Next to an expensive BP. staff managed well and at the time it was clean and tidy. I can see during holidays this place will be continually busy with families. There is an ample parking.

Popped in for a bite to eat, kids hungry! And always love it. Food was hot and tasty, we took them to the house. Prices was as they should be. Went through drive thru. Excellent service and customer service friendly.. Did try and give us...

I would be much happier about this restaurant if they took some responsibility for the huge amount of litter from McDonalds which is discarded along the A47 towards Kings Lynn. You can see by the wrappers where it has come from. Shame on you. If you can't educate your customers then at least clear up the mess.

Ususally I have a good experience when I visit this particular location and I find that the food tastes better than other McDonald's near by. The staff are usually friendly but not always, sometimes you can tell they don't want to be there. My main...

Travelling with family and popped in for toilet break and food. Service was fast, food was hot and all facilities (restaurant and toilets) were clean. Staff friendly. No issues at all.

Mi Pal norwich, Pete, me trataron de brunch en el MacD en Miércoles, 12 de julio de 2017.

Que estaba bastante concurrida para un domingo por la mañana. Personal amable, pero el servicio un poco lento, posiblemente por lo lleno que estaba. Había un par de limpieza personal y vaciando los contenedores dentro y fuera relacionado con lo limpio y ordenado que parecía. La comida era el estándar que cabe esperar de un Mcdonald's.

Esta es la primera vez que hemos estado en esta rama y estamos muy impresionados! Me encanta la idea puede pedir en una máquina si estás pagando con tarjeta o ir a la cultive si paga con dinero en efectivo, aunque de esta manera no hay muchas cajas que libera al personal para preparar su pedido! Fueron un paso más allá con nosotros y nos trajeron nuestro pedido a nosotros!

El personal era muy agradable, muy simpático y educado y muy concurrido de ver a los clientes y además de restos y bandejas utilizadas. Este hecho es realmente limpios e higiénicos. Sin embargo, la comida fue servida sobre tibia y estaba fría por el tiempo que llegué a la final de la comida. Espero más de McDonald's.

Hay máquinas de autoservicio de orden justo dentro de la puerta que tome o débito tarjetas de crédito, pagando en efectivo, así que caminamos hasta el área pequeña asignada para ordenar comida si paga en efectivo. No había personal y después de un tiempo me preguntó uno de los empleados de preparar comida, y teniendo a una mesa si podía pedir comida, ella dijo sí caminamos llevaba y poco después. Entonces me pidió, me sentí como que estaba siendo un verdadero problema no ordenar en las máquinas y quiera pagar en efectivo. Había por lo menos siete personas esperando la comida que había pedido el uso de la máquina cuando llegamos y cuando nos fuimos cinco. Hemos usado este McDonalds y bajar durante muchos años, pero como la reforma algo ciertamente ha desacelerado el proceso y que no es una mejora.

I wanted one apple pie but the guy and window tempted me into 4 apple pies for only £3, you can't get this offer anywhere else

We went here because it has just had a major refurb and reopened a few days ago apparently, sure it looks great but the staff are the same and the service is just awful. You don't get what you ordered and don't find out until you are home. Wouldn't go again.

We thought things would improve once the refurbishment was completed, asked for 'no salt' got to the last window and...

quick and easy very clean and friendly staff easy access and in a ideal place for those on the go....

Stopped off at 9:15pm, desperate for some dessert!Staff in the drivethru were fantastically happy and helpful.Good time of night to go, very quiet, but I still felt that I was cared for.

Having called in last night (28/9) I discovered that they now provide table service. Has spent ages ordering on the screens provided had to wait 10 mins for food ( so much for fast food). When it finally arrived part of the order was missing (seems to be the usual fir McDonald's) I had to go and ask for it to be greeted with a staff member who seemed not to care and didn't even apologise This is yet another McDonald's I will be boycotting

Let's hope that the refurbishment over the past few weeks means,that we get hot food instead of lukewarm as has been the norm. I've ordered meals and desserts in the past,only to be served with the Mcflurry's and then asked to park up for five minutes until they bring my order out to me...by this time the icecream is melting fast!! What don't they understand about keeping hot food hot and cold food cold?

Great McDonalds drive through, as per usual :-) But the mananger/supervisor was unbelieveably rude - the second time weve seen it there unfortunately! The first time we ordered an iced lemonade and when we got tot he window the supervisor (female) gave us a sprite with ice, when we said it was incorrect she tutted and without saying another word 9e.g. oh sorry about that) she got another one and shoved it at my mum in the drivers seat. When we drive off my daughter said she would like a burger actually, so we drove around again. When we got back to the first window, the lady who had taken our original order apologised for her error and said the lady at the last window had just come and had a go at her about it. we said she was rude to us too. The following week when we went there was the same manager/supervisor at the window and she was shouting at some member of staff, "what you waiting there for?" "well go and ask someone else if you need keys, keys for what?" "am I on my own here hello people?" all whilst we waited at the window with her completely ignoring us. Not the best service, especially from a member of staff with full stars on their badge.. But the food was good.

Ordered banana milkshake and got a chocolate one. By the time I realised we were about 5 minutes away. Not happy

No matter what time of day we've called in...morning, evening etc and however many people appear to be there, we always have to wait a long time for our food, even drive through.

Quick, polite and friendly service at all times. Been here many times but never had a complaint.The place is always spotlessly clean and the staff very helpful. The standard of food at McDonald's is consistently good and does what it should, a tasty meal when on the go!

Avarage tidy clean McDonalds restaurant. No long queues and attentive service.Just off the A47 Norwich Road.

Had a great drive thru when travelling to Norwich for work. So tempted by the food, changed so much over the years. Clean, swift, friendly. Good toilets with paper and soap

Normally always have good food and drink from here, but recently bought an oasis and had a sip whilst driving home. Just tasted like water. But as I was almost half way home, It wasn't worth going back.

Well my 4 yr old daughter wanted to go to mcdonalds for her birthday get together...FOOD was very well cooked..hot which doesn't happen in alot of mcdonalds restaurants. ..could not thank the staff enough lastnight they were so helpfull..

Stopped here for breakfast the other day. Service was fast and efficient but my breakfast sandwich wasn't hot...not cold either but the amount of ketchup was excessive. Great if you love ketchup but it did make it all a bit tangy!!!

I don't eat at McDonalds as a rule but when travelling long distances it can be convenient. So far all McDonalds I have visited have newspapers but alas here they have a policy of not stocking them - I asked the duty manager. This may seem a trivial matter, and it is in the grand scheme, but the sums of money involved to stock them are negligible when compared to the turnover. And since the wifi is not fit for purpose and the mobile signal is all but non-existent the only other entertainment is to watch other people chomp on their food.Overall a quite underwhelming experience.

I usually stop first thing in the morning for a breakfast of porridge from McDonald's Restaurant, which is delicious by the way! and wanted to comment on some of the senior members of staff, as they deserve to be mentioned!Firstly, we'll start with Andy, who keeps the grounds swept, bins emptied and other manual jobs outside. I would like to say he always smiles and says hello when approached and has pride in his job, so I give him 10 out of 10 for him.Then there are the two senior woman who work in the restaurant. They are hard workers, always striving to keep the place clean. Always polite and will take time, if they have it, to say hello and ask about your day. So again, I'll give them 10 out of 10. Some of the younger members still have some way to go before they get to their standard, but the standard is generally good. Thank you for your service and for taking pride in your jobs! Angie - Mariner's of Dereham