Mcdonald's Restaurants in Greenwich

The place had a bit of a strange smell, and the service felt slower than usual. My cheeseburger was really dry and just didn’t taste right, which was disappointing. I usually enjoy McDonald’s, but this experience definitely wasn’t up to par.

Absolutely useless! Rude staff give this place a miss

The service was very bad. They don’t care about customer

They've set up some new ordering shite at this restaurant but haven't pilot signs up, waited 10 mins in a queue that was non existent then, another 10 mins queueing to order this is no funnif youbate disabled, making customers walk in and out of the shop and do a slalom is not the one making customers stand for ages is also not the one really poor communication ride staff and abysmal customer care

It’s a McDonalds. There are better and there are worse…

Absolute shocking service! Placed an order over an hour ago and it's still being prepared at the restaurant. When I spoke to them, I asked of there's was a problem with any orders or drivers and I was inform there is no problem, so questioned where my order was? Her answer was i dont know? I decided to give eltham mcdonald's another try as this has happened before. ordered with just eats but never again! Absolute shocking on both parties

What can I say? I used to visit this branch of MaccyDs as a child. Its impressive corner location and large plate glass windows affect views across to Eltham Church and a closed old pub opposite. The service via the screens was quick and easy. There were enough seats free when we visited. The ladies' toilet basin contained a used pregnancy tester kit. How romantic to know that someone found that kind of happy news in the convivial surroundings of the SE9 branch of McDonald's.

They don't have a dedicated take away waiting area. Could've at least put a couch somewhere!

I was very disappointed with the treatment my teenage daughter and her friend received at this McDonald's. After watching a movie, they went in to order food and planned to eat inside, especially since it was raining outside. However, a security guard told them that underage customers were not allowed to dine in and had to take their food to go, claiming that this was a directive from the Metropolitan Police. Wanting to verify this, I checked the official police sources and searched for any information regarding such a policy. Nowhere could I find any mention of this rule. It seems that this McDonald's is enforcing a policy that is misleading at best and discriminatory at worst. If there is a genuine rule preventing unaccompanied minors from dining in, it should be clearly stated, rather than being falsely attributed to the police. Very disappointing experience, and I would not recommend this location to families or young customers.

drink was half gone when i opened the bag, it was spilt everywhere.

Was cold and my fires and milkshake and McFlurry didn’t come so I’m really upset cause I wanted to enjoy my food

Food was nice and hot BUT there were no happy meal boxes and only one toy despite ordering 3 kids meals… disappointing…

The man did not knock on my door he rang me and said I did not knock as I did not want to wake any one up this order for my son he was waiting for this I am on night shift sleeping so he woke me up I thought delivery drivers supposed go knock so angry

So grateful for the driver, at that time of night. Thank you.

Just ordered the BBQ Ranch Stack and it had the smallest dollop of ranch sauce possible, which left it as a very boring burger, certainly not as advertised!

brilliant all food there and delivery perfect.

Nuggets short / hardly any chips and stone cold 😩

They always mess the order up or forget to send things tired of it

My order is missing seven items

My food came warm for once and quickly, shout out to the delivery man!!!

Hot chocolate delivered (half full) instead of latte

Food was cold and over an hour late

missed my large Coke out seems every time I order from Eltham mcds they seem to forget something

The food was meant for kids birthday and math reward and never turned up . Couldn’t cancel because the order was” being prepared” then had the audacity to leave a message saying delivered ? With what code ?

Not only was the food late is was cold as the driver sat up the shops for over 20 minutes with our food on him

food was cold and the drink warm by the time it arrived

I didn't get this order and yet you've charged me for it! As you will see I reordered the same items later in the evening and that order turned up.

Food stone cold, chips was all soggy. Bbq mcrispy was over done very hard to eat

the drink was missing and driver told me the road was really bad

All the drinks have leaked. 7 burgers one box of chicken selects and four chips have been jammes into one bag and everything is squashed and unbeatable. All the food is cold

The food wasn’t hot which is hard to understand when I live so close to

if you like cold food, bad customer service and to be treated like something you stepped in this is the place for you. Avoid like the plague

Arrived with food missing- only drink and McFlurry. The driver was very kind and went back to collect and re-deliver the missing food- which was very kind of him.

I’m very unhappy, I ordered this for children and waited 2 hours for this food which is totally unacceptable. The food was cold and was offered £5 compensation… that doesn’t cut it, I’d like a full refund on the food I ordered that came ridiculously late.

Food was over 2 hours late and food was cold and McFlurry had melted

Didn’t arrive and I waited 3 hours

I am afraid to say it was cold - my apologies

food is always cold upon arrival....every single time we order from this particular McDonald

Food cold. Chips all over delis bag. Portions small

Every time I place an order with you, I always miss the sauce!!!!! even though I add it to the cart. If you don't have enough staff to meet the needs of your customers, please hire staff!!!!!

Meals missed only drinks delivered

freezing cold chips missing sharebox cheese sides missing 6 nuggets missing £45 for rubbish food

1 order incorrect - happens all the time for goodness sake!

Food was so cold, chips all over the bag just terrible will not order again

Was lovely - everything was hot

I didn't receive my order at all I'm fuming

All good apart from chips bring cold

yet again food cold not even edible 😒. absolute joke

Nothing special, but relatively quick, easy and affordable.

Always have items missing !!!! 2 meals ordered with NO DRINKS! Didnt get the 2 mcflurrys or sauces either ! Only ordered twice from mcdonalds and have same problem !!! NEVER AGAIN !!!!!

Terrible service ranch stack meal only had 1 patty when it says 2. This burger also clearly has cucumber in when it does not say that in the description

Food cold incorrect flavour of shake …. Annoying

Cold want nice and it just didn’t taste nice

I really do not know why we bother. 2 × large BigMac meals were delivered cold, with half fries in one and less than half in the over. The box of fries was bent up to make it look more aswell!. absolutely disgraceful. We will have to find somewhere else to order our burgers from in future!

Every time I order i get cold food that arrives late. You used to deliver on time with hot food but you always managed to miss parts of my order. Now you deliver the order correctly (mostly) but it's now always late and cold. But instead of refunding my order i get a small portion of my money back and it's absolutely not good enough.

Lovely chips but the burgers was cold

Food prepared when ordered, but out for delivery more than an hour later. Catastrophic services

The food took so long for destiny from when it was ready for delivery and was freezing cold

Food was cold and missing items

The food was cold the coffee was warm

We waited over an hour and a half to get our food. When it was arrived it was cold. The only good thing was our driver who was very apologetic.

And again… forgot the sauces for the nuggets.

Food was well packed and really fresh and hot. Driver came really quick too. Great service.

I order from here frequently and they consistently fail to make hot chocolate. What I receive tastes like hot water with brown colouring. Large orders always seem to miss items. Very poor quality or service and quality control.

So half of my drink was in the bag and when I open it I hose every where so give me my money back pls all I wanted is my drink and have a nice night and all my drink was in the bag I hate eltam so yeah

I am an uber driver when i went to pickup the order they said me to bring bag ,but its my my mistake so i went and brought the bag but hes giving orders for other drivers (he’s name is FIAZ and another guy who refer as manager) .This thing is very unacceptable. How can you do partiality among us

I want a refund £27.59. The order was not delivered Would give 0 stars/never delivered. Contacted you 14/12 and waited long enough for a refund. The order wasn't delivered and I have a ring doorbell which proves it. Do you read reviews?

There was no cheese dippers no sauces and it the food was cold,the chocolate milkshake didn't taste like chocolate and was runny

I did not get my delivery, it was not delivered to me.

Driver was shown on the tracking page to be in the wrong street for over 5 minutes and wrs rude on the phone when he cslled me, food was being kept in a bag for life not one that kerps food warm so my food was cold on arrival

It was 9:50 and they had run out of milk do no cappuchino and the offered black coffee instead.

Freezing cold food , missing items , disappointment

Never arrived absolute joke, ordered at 9:44 still nothing

food looked like it had been chucked in the bag, and the drink had clearly been dropped, as was half empty

Half of the coke had spilt all over the food. The sausage meet in the sausage and egg muffins were stone cold.

Food was perfect and still warm :)

Food on time and was very nice

We've been given the wrong order none of this is our food

Good was cold and drink was half full rest in bag

Delivery was great. Missing food and drinks like always when ordering from here!! Food was also freezing

Cold food the food was bagged 20 minutes before being dropped off at my door when it’s not that far so it’s got to be the restaurant doing this to get orders done quickly then leaving them to get cold till the drivers there

Eltham McDonald’s constantly forgets the sauces

Food was cold and drink was everywhere

Food and coffee was cold and had no Fanta left in cup as lid had fallen off.

All good. Big macs and fries a nice temperature. Hot apple pies. Banana milkshake perfect.

I did not receive my order and it’s showing that delivered

I'm disappointed with my orders I would like a full refund

Food well cooked and surprisingly well presented. Only issue is that the “Chocolate” milkshake tasted like the grimace shake.

Food was cold and items missing

Food was thrown around the bag, it was cold, chips looked half-eaten. Appalling!!

The food was uh ok I guess but the drinks spilled so was upset by that

ordered a large strawberry milkshake and Terry's chocolate orange mcflurry and got small banana milkshak and two cokes instead

Took an hour and a half to be picked up and delivered and when it arrived it was cold. Clearly McDonald’s cooked the meal but just eat didn’t bother to send someone to get it and when they did they just thought delivering the food cold would be acceptable. Joke of a company

Very nice a little cold but it was ok

only reason 4* was because the fries were cold. The double cheeseburger was just warm but the bigmac was hot for a change. Banana milkshake was perfect

Order was missing items and food was not packed properly so burger fell out

There were items missing from the order. I had ordered a cheesy McCrisoy and had requested for it without lettuce but wanted all other items and I was delivered a McSpicy with just bacon, this was incorrect. I did not enjoy this order at all

I ordered food taking too much time

it was all cold becose it came on a push bike

Order was cold and also no sauces delivered