Gordon Ramsay Street Burger - The O2 in Greenwich

Basura total - pollo como el caucho y definitivamente no recién cocinado, hamburguesa de ternera grasienta, por debajo del promedio de £ 20 precio de la hamburguesa con papas fritas. Cargo por servicio añadido automáticamente a la factura, inaceptable! Animado a usar el código QR para ordenar, pero no recibí una señal y no quería pasar mi tiempo sentado en un restaurante que se conecta a WiFi y averiguar cómo ordenar. Preguntado si tomarían mi orden y el personal parecía incómodo y preguntó por qué quería que tomaran una orden. Estábamos en un grupo, todos ordenados por separado casi al mismo tiempo, pero grandes brechas entre los pedidos. Ni siquiera una jarra de agua del grifo llegó hasta que estuvimos a mitad de camino comiendo nuestra comida. ¡Nunca más!

¡Ver título! La hamburguesa de aguacate de pollo fue probablemente la peor comida que he comido en un restaurante por 30 años. Demasiado ocupado con niños para pedir un cambio. Me sentí en el microondas y duro como neumáticos.

Amazing service and atmosphere, food came quick and our server Egle was amazing!!

Lovely food- Egle was very accommodating

Top wings and burgers, waitress egla was boss

I had a nice experience with burger and fries here. Egle was very welcoming.

Egle was very nice with us and always smiling

Excellent Burger and Fries, pricing in line with other restaurants in the 02, Self ordering from the app was smooth, self paying at the end was easy. But no suprise it was quieter than many of the other restaurants when the discretionary 15% service charge can only be removed by a member of staff. Which there isn’t many of, as other than bringing over your food and drinks the customer has done all the servers work. Left a contrived taste at the end of a nice meal.

Waiter was lovely. Really good service thanks!

Egle was awesome! Great service

A great burger, our server Egle was so so friendly, attentive and couldn't do enough to make sure we had what we needed. Food was fantastic and reasonable price for the location.

Our server Egle was so lovely as was the food!

Good food and great friendly service from egle

Lovely food as always. Our waitress Egle was exceptional.

Estamos aquí antes de ver a Peter Kay. La comida y el servicio eran claramente promedio. El restaurante está muy enfocado en dar la vuelta al mayor número de tapas posible, en el menor tiempo posible. Muchas cosas que pedimos a través de la aplicación mientras estábamos sentados en la mesa, te animan a usar la aplicación, en realidad se habían agotado y por lo tanto no estaban disponibles. La comida estaba bien, pero no vale la pena el precio que venía con él.

Great service from Egle. She offered suggestions and helped customize for a vegetarian menu.

Always great, tried the new special this time round. And had strawberry marshmallow sundae. Lovely atmosphere, thank you to our server Egle<3, who looked after us and made the recommendations we went for

Very nice burger, went midweek when there was no event on and the service was spot on and very quick. Will be visiting again 👍

Ver salty burger very small not worth the money automatic sevice charge of 15% you have to ask to get it removed so expensive

Front of house and service was excellent, the chips were tasty and hot, but the burgers had to be returned as they were cold, new one's provided and were also cold, asked if we wanted to have them replaced again - had to decline due to attending a show. Not sure how they can get this so wrong!!.

I had an amazing experience! The burgers were juicy, flavorful, and perfectly cooked, with fresh toppings and a toasted bun. The atmosphere was great, and the staff was friendly and attentive. Fast service and top-quality food—definitely coming back!

Al llegar se le muestra a su mesa y tiene que pedir a través de un código qr y de inmediato se le cobra un 10% de servicio cuando no ha tenido ningún servicio todavía. Nuestra comida llegó tuvo que perseguir para conseguir nuestras bebidas. Luego pedimos postre y otra bebida que tuvimos que perseguir. La comida era muy buena. Fui al inodoro, la papelera sanitaria estaba desbordada y estaba tan mal iluminada que ni siquiera podías ver para refrescar tu lápiz labial. En general muy caro para lo que es

We had a really nice lunch here. Loved the burger, service was good. The chips were very tasty too. Would definitely come back

We went to this restaurant after a gig in O2. It was quite empty and the atmosphere was quite dull. Burgers are OK but nothing to die for and a bit pricey if you consider there is no side. Service was quite good though.

Awesome, food was something else. Hells kitchen burger yummy

Served by very kind server Egle

Really enjoyed our visit to Street Burger 🍔 the food was excellent and really quick to come, amazing service from Egle we will definitely return again!

Amazing food, loved the vibe and Egle was amazing - her customer service and friendly manner made my first trip to a Gordon Ramsey even better than i expected.

Excellent meal and service was outstanding from Egle … thank you

Mi pareja y yo elegimos comer aquí por la noche, mientras que en Londres, siendo fans de Gordon Ramsay era inevitable que terminaríamos aquí. A la entrada nos recibieron y nos llevaron a nuestra mesa reservada (reserva con antelación, ya que puede llegar a ser muy ocupado) Decidimos hacer nuestro pedido a través de la aplicación, que era fácil de navegar, pero funcionaba un poco lento. Pedí la hamburguesa de la cocina del infierno que se presentó increíblemente y fiel a su nombre tenía un poco de patada de especias, pero no demasiado potente, mi compañero tenía la hamburguesa de queso que todavía se veía bien. Todo lo que pedimos llegó relativamente rápido y la presentación fue de 1 clase de calle, pero era un poco caro a más de £ 110 para dos comidas, lados y postres con una bebida cada uno, pero para una única vez se puede justificar como un placer. Muy buen restaurante y la limpieza era de primera categoría. un toque que me gusta es que se puede ver su comida que se prepara.

Great Food & Service! Had a fantastic meal at Gordon Ramsay’s burger restaurant. The food was top-notch, and the burgers were cooked perfectly. Our waitress, Egle, was excellent—friendly, attentive, and made great recommendations. She really added to the experience. Highly recommend! ⭐⭐⭐⭐⭐

Had a lovely time here! Egle looked after us and was superb, thanks for giving us such brilliant service. Will definitely be back.

Egle our waiter was brilliant, food was great and overall experience was fantastic

Great food and great service by Egle

Great service from egla Food was excellent

Excellent service by Vamsig. Thank you

Vamsi g was really friendly and provided great service

Egel was a delightful server, very attentive and cheery.

Amazing food! Egel provided amazing service!

Egle gave the best service we’ve received in a restaurant. What a happy person with the biggest smile. Thanks Egle :)

Great food and Egle was a superb host!

We are a party or 9 celebrating my son’s 18th birthday. We all thought the food was amazing and the staff very friendly and helpful especially Egle

Great food, really good drinks and really good service! Vamsig is a credit to your restaurant!

Great location and food, ribs super tasty and burgers good value. Our waitress Egle was super friendly, welcoming and attentive, she is a credit to the venue.

Amazing time here great food, great service and great vibes will definitely come back

So disappointed. Meet overcooked, though that is a personal opinion. But you would expect a burger place to offer the choice to customer on how cooked you want your meat. Both our burgers came with bread a bit cold. Hate ordering via an app, pay ahead with 15% service charge (though you do the job), £20 for a burger with fries which is a lot better at 5Guys, shakeshack or some real burger place. Disappointment is only bigger as the name comes with some expectations. Won't go back.

Food absolutely phenomenal, best burger I’ve ever had. On my most recent visit had a very minor issue with the fries and the staff replaced them, without any question, and issued me with a full refund. Could not recommend enough !!

My waitress Egle<3 was really friendly and helped us choose the best food on the menu. Really enjoyed “Burger - The O2” definitely recommend.

Great service and excellent food. Highly recommend

Soggy chicken burger, dry smash burger, 15% gratuity for ordering and paying through an app and not being given cutlery: what's to like?

Really enjoyed the food. Staff were great and loved the decor. Really nice.

Our waitress Egle was excellent, very friendly and helpful. The food and cocktails were great and the service was very quick

Great food and great service! Egle our waitress was brilliant :)

The whole experience was amazing, can order via your phone and the quick service for the drinks and food coming to the table was great. Our waitress Egle was so kind and accomodating. Thank you all very much, will be returning! 😊😊 xx

Egle was brilliant, really attentive! The food was amazing, as well as the milkshakes!

Egle was very good and attractive

Our server Egle was awesome she made us feel comfortable and was very friendly. The food was good however the price is a factor to consider. Overall a very nice experience!

I recently ordered delivery from Street Burger by Gordon Ramsay, and honestly, it was a bit of a letdown. I went for the Idiot Burger, which costs £18, and while it tasted decent, it definitely wasn’t worth the price. For starters, the delivery took over an hour, even though I don’t live far away, and by the time the burger arrived, it was cold. I was really excited to try a burger from a “Gordon Ramsay” restaurant, but it felt like I was paying more for the name than for the actual quality of the food. The burger itself was fine. Flavorful enough, but pretty underwhelming in terms of size and fillings. For £18, I expected something more substantial and satisfying. To be fair, maybe the delivery process affected the quality, but for a restaurant with such a big name behind it, I expected better. Overall, it was an okay burger at best, but the experience left me disappointed. 5/10 from me.

Oh dear. I hoped for more being linked with Gordon Ramsay, but what a huge disappointment. I only ordered a burger and chips, and it arrived very promptly, which was good, but unfortunately, before I had even finished my relatively small portion of chips, my burger was cold. Very puzzling , not tepid or Luke warm , but cold. Very concerning. The staff were pleasant enough but robotic. I appreciated them asking how my meal was , so I could give them my feedback, but they clearly were not actually asking the question in earnest, just following a script. Nothing was done about my cold food. Overall, the service was tepid, the food below average, and overpriced. I would not recommend , I will not be returning.

It started of well even though they never had a table ready for us and we booked in weeks in advance. Drinks came up fast and the milkshakes was so lovely. All the food turned up cold and the chicken was not cooked through at all. Sent back two meals and the tables around us also sent back food and got told that the food was cold due to the salad next to it. Highly disappointed… Would never go back

We were seated promptly in a mainly empty restaurant during lunch hour but, after almost immediately ordering, our food took an exceptionally long time to come. For £20 a burger with fries, the burgers were tasty but given the wait time, dissatisfying. Furthermore, my friend could not eat much given her allergies and was charged the same price for essentially a beef patty and fries as I was for the full burger. However, the atmosphere was nice and not too loud and the company of my friends made it worthwhile.

Eagle was an excellent server, really lovely and helpful

Absolutely smashing burgers you can really taste the quality And staff are lovely Thank you Egle for a wonderful service

Great service Egle was lovely, warm and welcoming. Had to call to say we would be late and they accommodated that with no problems. Food was simple burgers but cooked very well. Would highly recommend.

Had a wonderful time, great food. And very friendly staff. Egle couldn't do enough to help us. Very happy with all

Pre booked table but placed in middle of restaurant on an aisle so felt exposed Ordered by the QR code on table which wasn't the easiest way I have ever Ordered food. When it arrived was slightly disappointed with the burger size and toppings but it tasted amazing... but honestly £20 for burger and chips is outrageous Service charge of 15% is appalling for non existent service... pay your staff a correct wage! So a bill for 2 burgers, 2 non alcoholic drinks and some onion rings was £75 Bit of a shame really

Show day ! We wanted a vegan burger BUT. Wanted coke slaw instead of chips ! Could that be swapped ? No of course not . It’s not on the little order tablet! A burger ( according to web site is £18 Cole slaw £3 ) we’ll order that then ! No not possible ! Apparently you can’t order a burger on its own as the chips are “free” ! NO ! The burger is £18 !? Not in the 02 on showday ! Well Gordon Ramsey I feel like swearing ! Why can there be no flexibility in these places and just swap a bit of Cole slaw for chips ( we do not eat potatoes ! AND the manager was no help at all just walking away with no apology ! We certainly will not be going there ever again The trouble with these little pads is there’s no leeway AND the young people using them are scared to use their initiative by just swapping one for the other to keep a customer happy Surely the cook or whoever deals with portions could do it ?

My daughter and I were at the o2 for a matinee show - I thought ahead and booked a table here. We actually arrived 40 mins early, that wasn't an issue and we were shown to our table and looked after by Vamsi G who was brilliant. I was glad I booked - it was super busy, it was a show day at the o2 though so it shouldn't come as a surprise to anyone - diners or restaurant. Vamsi looked after us well - I was very low on battery on my phone and needed to save what I had for the show tickets - that wasn't an issue at all and Vamsi took our order and kept checking back that we had all we needed. Food was lovely, it wasn't fast service but it wasn't slow either, we were not rushed and had plenty of time ahead of the show. When we left, it was massively busy - a huge queue to get in and some diners were complaining that they had been waiting over 30 mins for food - the staff seemed to be dealing with this really well and I saw plenty of food being rushed out; noone was leaving without eating. I would recommend. I would also recommend booking in advance if you're going on show day - and leave plenty of time, they are dealing with ALOT of people !

Shir was a fantastic server, very patient and attentive!! But not too much, lovely guy! 😃 burgers were great as always

Had a decent meal here before a show. BUT not sure Gordon Ramsey would be over the moon. To be fair, my husband's burger was lovely. I had the chicken and avocado burger. The chicken was on the dry side and it could have done with a bit more avocado. But it was okay. The fries were good. However, we watched as several people semt food back, with the main complaint being that the burgers weren't hot. If it didn't habe Gordon Ramsay's name on it, I possibly wouldn't be so critical...

Vamsi G looked at Us really good and he has perfect knowledge about the menu explained everything to Us thank you .

Went before a show today. The burgers were very dry. Not worth the money

Good food , great service. Friendly staff. Sree has provided us great service.

I ordered and paid through the app so I think 15% service charge is too much. And not being able to take it off the bill yourself is cheeky. I don’t object to service charges but 15% for what is essentially self serve is steep. The food was fab so shame about the 15%

Such lovely staff. Really attended to our needs. Milkshake was superb!

I wish I had read the reviews before going in. You have to order via the app, which is always annoying especially when there are two of you. It made payment awkward at the end as my friend had to use her card on my phone. It automatically adds 15% service charge which you can't deduct unless you ask a member of staff..you pay prior to getting the service and meal, so it's not like you can ask for it to be removed before even receiving the food and service. The only service provided is them bringing the meal to you. The staff aren't that welcoming, I had to be the one asking for things rather than them asking if everything is ok. You have to request sauce and they come out in small pots. The staff aren't that present to quickly ask for something ( we weren't even there on a busy day). The only decent thing were the sweet potato fries which is extra charge on the £20 burger and chips. Absolute rip off when the burger is small and dry. The meal came out quick, so the patty was probably just sitting there I would not go back to any of the chains based on the service and vibe given off from this branch.

We tried the place out of curiosity and because it was Gordon Ramsay. But to our surprise, it was not exceptional. It's correct but nothing more. The price is exorbitant to have a cheeseburger. In addition, ordering online requires 15% more service, whereas we just have a tray brought to us... The experience will not be repeated.

The smashed mushroom burger was just ok. The sauce for the umami vegan nuggets was salty and not flavourful at all. No vegan desserts. Disappointing for a restaurant with Gordon Ramsay’s name on it. The best part of the restaurant was ordering on the QR code menu and being able to easily split the bill on your phone.

While the atmosphere and food were fantastic, several major oversights made the experience frustrating and exhausting. The QR app treated one of our orders separately, meaning a burger was paid for but didn’t appear on the main order. On top of that, one of my friends accidentally paid for someone else’s meal because the cart automatically displayed an item they hadn’t selected. What followed was a long back-and-forth with the staff, trying to figure out what we actually owed. Unfortunately, we felt ignored for most of this process—no one wanted to take ownership of the app’s issues, and that much was painfully clear. To be fair, even we struggled to make sense of the mess. Once we finally got to the bottom of it, we were nearly overcharged by £40. If one of us hadn’t double-checked the number on the card reader, we could have easily ended up paying far more than we should have. And after all this, we were still required to pay a 15% service charge—for what service? Everything was handled through an app that failed, and when we needed assistance, no one took responsibility. It’s a shame because the food, beer, and atmosphere were excellent, but the disorganized ordering system and lack of accountability from staff really tainted the experience.

Expected way more than I found, the whole food was full of oil to the level where you have the feeling in your mouth after 1 hour, the onion rings were soacking in oil still, the portions were quite small, the whole ordering is through the phone, so guess my surprise when I notice a 15% service charge at the end of my bill, what is it for??? Is a very big marketing they do with such a restaurant. Piece of advice go to Haute dolci 2 shops after and enjoy a wonderful meal for half the price.

I think because it has Gordon's name on it I expected better. Seems to be a fancy 5 guys. The 15% automatic service charge that you can't remove yourself is cheeky and to be honest not worth it. Staff where friendly and nice but service was terrible. Cold chips, forgotten Onion rings and hells frys with vingeagery hot sauce. 100% to be avoided

Honestly very disappointed. I got the vegan "wings" and they were literally frozen chicken nuggets warmed up. Not even good ones. Also they weren't saucy wings, literally chicken nuggets with a dipping sauce. And the "hotter than hell" sauce is just a slightly spicier buffalo. And we can see them cooking, And I watched them sit under the warmers for 10+ minutes while waiting for the other people I was eating with to get their food. They got burgers and said they were mid. The only good thing was we got a sticky toffee pudding that we liked, though it was our first one so can't say how it compares. Also there's a required 15% gratuity for staff.... When you order from QR codes at the tables! Make it make sense. Anyways, I expected more from a GR restaurant, especially for the price

Great service, would’ve expected a bigger portion given the price of the burger. Good service from Sri for our order when we had issues

Food was lovely, a little pricey but very good. We had a problem with our order but was quickly resolved by Sri. 4/5 would recommend

The food was delicious and our server today was Vanessa who was so lovely and kind. Great customer service and would definitely recommend.

As a burger restaurant, burgers are quite normal here. Wings tasted not fresh.

I had an amazing waitress, sorry if I spell his name wrong SRA, he was very nice guy and attentive, very good service 👍🏿

Had food here before seeing a show, was extremely busy so was a wait to be seated however this was my fault for not booking a table beforehand. While in queue there was atmosphere due to people who had pre booked a table getting annoyed with the host. We were then seated in between two couples and were so close to them we kept accidentally bumping one another and could hear their conversations. We ordered using the QR code and ordered our food and drinks and then ordered again using the QR code just Diet Pepsis and bill for 2 Diet Pepsi’s was over £10 due to them automatically adding a tip to the bill. So we ended up giving 2 tips. Just everyone should know every time you order on QR code they add a tip. Food was okay however for the price I expected exceptional

Don’t bother going here if you want a decent burger. Tiny, tasteless burgers that Gordon Ramsey should be ashamed to put his name to. Absolute rip off.

Very busy like every restaurant within the O2 on a Saturday night but the burgers were excellent and the 2 cocktails for £15 were very good as well

A little disappointing. The burger recipe is good, but the meat was overcooked. The waiter explained to me that it was not possible to do otherwise because the beef patties are frozen! Also my friend ordered a chicken/avocado burger specifying “no onion”, and the burger arrived without avocado! The waiter explained that the onions are mixed with the avocado since it was in fact guacamole and therefore by removing the onions they also took the initiative of not putting in the avocado without warning us. I expected much better.

It’s self service via QR code, ok if you can get onto the wifi! Waited over half hour for our food. Could see food sitting on counter. Lots of staff but no-one came over to us. No low alcohol options available as run out. Overpriced £20 burger £7.50 for a lemonade. Experience not worth 15% automatic service charge.

Beautiful burgers & fries. Really quick. Nice atmosphere.

The Hotter than Hell wings blew my head off, the ribs were amazing and the strawberry sundae rounded off a brilliant meal - Happy New Year! 🥳

Egle was great - friendly and welcoming

Me and my wife got here on a show day so there was alot of noisy kids running around, apart from that everything was great.

Nice experience at the Greenwich restaurant. Our waitress Egle was very attentive and friendly. They didn’t have a couple of items that we ordered so we received a complimentary coleslaw which was appreciated. A tad pricey which is why we didn’t give the fifth star but nice overall experience

Our waitress was very lovely and very quick with service - Egle

Staff were the biggest plus. Extremely friendly and attentive and nice atmosphere. Food was reasonably priced for London, in particular a venue. Drinks are on the pricey side but we were given tap water as soon as we sat down which was great. Food is nice, nothing that blows you away but what you’d expect for a reasonably priced meal. Would most likely return, if anything just because the staff were great! Final note for those who dislike discretionary service charges. They do add 15% which you can ask to have taken off if you’re that way inclined.

Food was delicious, maybe a tad pricey. But the service really made up for it! Our waiter, Egle, was fantastic. Super attentive and friendly, definitely a highlight. Would recommend for a special occasion!