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2.5

Based on 38 opinions finded in 1 websites

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Nº 252 in 291 in Halton

Nº 13 of 20 Fast food in Halton

Score
OpinionsNoteTripAdvisor382.5

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Turned up with a customer. Ended up walking out after waiting nearly 10 minutes to be served. Absolutely poor show, never again.

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Curious02669333321 . 2024-02-20

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While I pick a few essentials from the adjacent supermarket I think, oh I’ll grab a Maccies. Theoretically it’s a great idea. In actuality it’s always a disappointment. Ordering from the machine, there’s no paper. So you need to both notice and recall your order number. Then you wait, sometimes 15 minutes. Fast food, not exactly. Then eventually your number is called. No one waits to check your order is correct. You take your bag and head out. It never fails to disappoint. The burger is frequently slapped together misaligned. When you pay for a special edition, it’s a lottery of whether you will actually get all your ingredients. No red onion on the smokehouse Mccrispy today. No ice in my drink, luke warm, poorly mixed, almost flat. The fries were generous, but cold. It’ll be a long while before I chance the place again, usually when time dulls my memory of its awfulness.

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Helen T . 2023-11-07

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Staff we’re working there socks off. But I went in for food not the staff. The plant burger was clearly microwaved. The hot chocolate had no chocolate so asked for it to be replaced. This was done quickly even though they were busy with food for those to lazy to travel. This second cup had no chocolate in it. Apparently this is normal. Won’t be getting hot chocolate from McDonald’s again. Well I did not get any chocolate on my visit anyway. Felt really sorry for the staff.

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Wander786155 . 2023-02-17

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Ordered the McCrispy and it came raw. Lovely and pink and dripping with juice!! Absolutely vile!! They did give me a fresh one which was cooked but shouldn't have to go through the rigmarole!! Definitely will never eat at this Maccies ever again!!

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Pink Panther . 2022-11-27

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I was shocked when I walked in,the floor was full of litter,food and spillages plus the tables needed a good wipe because they were sticky,plus it wasn't that busy and we waited ages for our food,I won't be visiting again.

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William H . 2022-11-12

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This is one of the worst McDonald’s we have visited. Rubbish outside , doesn’t look inviting. The floors and tables where left with litter . The food was only warm, I had to send a burger back as the bacon was cold . Husband went to the mens toilets and said they where disgusting, sinks dirty and floors wet. Won’t be coming here again .

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Lesley C . 2022-10-27

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They are useless, there can be like one car at the drive thru and somehow it takes 15 minutes for a burger

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E4050UFpaulh . 2022-09-11

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I dont know why I put myself through ordering from this McDonalds in Widnes. Every single time they miss something from my order. Although displayed correctly, it's not until I'm home I see they haven't included one or two items. Its horrendous. Don't waste your time or money.

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Karen F . 2022-08-14

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I often review places of interest. Since McDonald's is often visited I thought I would pick this as a place of interest. Never really had a problem with this MCDonalds.after visiting many McDonald's this one comes off on top.

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Q7500ARkevinr . 2022-05-22

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there was a bug in my buger and the staff was very rude about it! she said she would check the cameras and didnt even say anything to us after that. she didnt give us another burger like she said she would and we was waiting for a very long time.

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emmajhono12345 . 2021-09-30

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Food order was messed up. Managers response was 'It wasn't me.' Surely the manager is responsible for his staff.

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upthecreek77 . 2021-09-03

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UBER EATS are taking over the car park, they don't care where they park,disabled/ child they don't care. Then they stand around talking. Absolute disgrace

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658nicolam . 2021-08-23

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Ordered breakfast at 10.35 am on just eat McDonald’s cancelled the order @11.27 as the breakfast menu had finished took this up with just eat to be told by them to take it up with McDonald’s getting no where with both of them are a joke shocking service from both 0 star ratings is to much for these 2

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dannycP1535ZE . 2020-12-29

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I have just been to the drive through in widnes. Looking forward to the new double big mac. Massively disappointed to open the box and see there was a normal big mac in there. I have had numerous burgers missing from previous orders, but this was the final straw. Wont be going to that venue again.

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H2000ZXmatth . 2020-11-29

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Me and my husband went on Friday and had some burgers,fries,cheese bites and shakes but my husbsnd got poorely sick after eating here.... he got vomiting with blood in it. We ordered meal deal. Our order no. was 47 around 12:30pm

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GGN_traveler . 2019-07-08

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not been here for a long time and dont intend to visit again for a long time either if at all,,, the worst so beefburgers ive ever had

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Stanley C . 2019-03-03

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My experience in this McDonald’s was...exceptional.The speed in which I received my order, can only be compared to Usain Bolt in a 100m sprint. The young man that was working on this particular night, Alfie, made my experience inside of this McDonalds memorable. He is an asset to the McDonald’s franchise and a delightful young lad.

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Trodgers9 . 2019-02-23

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The only thing worth buying in this or any other McDonalds is the coffee.How do you take 100% English or Irish beef and make it take like shoe leather?Fish burger......... Yuk ...Go to Terry's fish bar a short walk away and get something worth eating.

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pmcwilli2018 . 2018-09-30

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Usually McD, doesn’t disappoint, however this place is dated, dirty and frankly disappointing. Other McD’s available....

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Terry J . 2018-06-19

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I asked for a ranch burger without salad and got a plain burger bun with 2 chicken selects... I specifically said no salad still want bacon and cheese not the only time its happened to me... Got it home and I was devastated

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Sammie F . 2017-06-24

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Once you have done your shopping in Asda you can pop in for a bite. Always clean and tidy. Staff are great.

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Jayne B . 2017-06-21

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A good local McDonald's which gets the drive through orders right. Food is always fresh, hot and nice. Eating in is brilliant with the little ones as there are tablets the kids can use. Always clean and tidy and staff are friendly. Can't complain.

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HappyMcFatty . 2017-05-12

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all in all same as a full blown maccies, you know what you are getting, the place is always clean and tidy and staff are helpful

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82Amanda_St . 2016-12-19

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Visited on a Saturday early lunchtime for what was meant to be, fast food, however we waited over 20 minutes for our order to be delivered to the car as part of the meal was not ready at the time of placing our order. We ordered one happy meal plus a cheeseburger...hardly a banquet! Give them their due though, it was clear there was a children's party going on indoors so they were rushed off their feet but they apologised for the wait. To make matters worse the car park was full and as a result of having to wait for our food another car, also waiting for their order, blocked us in so it was chaotic trying to get off the car park!That said the food was still warm when we got home and didn't touch the sides! The quality is always good at this restaurant. It's just a pity about the wait for food sometimes.

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AJCheshire . 2016-10-16

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A lovely maccies catering for all ages from kiddies to adults of all ages papers are to hand and children can access an area colourful and bright and nice outside area when the weather is fair

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lindseyxxxx . 2016-09-26

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Again no dips when we got take away. They were asked about the dips and we were told they were in the bag

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Geoff D . 2016-07-21

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Restaurant is clean food quick but trying to get the orders right is another question,on my last ten visits twice orders correct but when ordering strawberry Sunday's and a mcflurry talk about tight, containers not even three quarters full,blob of ice cream strawberry sauce that's it same for the mcflurry blob of ice cream and a few sprinkles.

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KenG1702 . 2016-02-28

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one of your workers, however I didn't catch her name, she had curly blondish hair and blue eyes that all I but she is an ASSET TO YOUR COMPANY SHE DESERVES A GOLD STAR, SORRY, actually she deserves 4 gold stars, food is amazing.

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kate j . 2016-02-03

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to be fair to the guys the place is always clean and they are as quick as you can expect with orders. compared to the one in Runcorn this one is brilliant!

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Carpy1985 . 2015-10-03

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The restaurant is always kept very clean and has plenty of space. The order is always correct. The food quality as high as any other McDonald's branches. The staff are friendly too.

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aza7 . 2015-06-30

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These places as you know are very much the same. No likes or dislikes just good old Macs. Reasonably clean same old food.

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gawav . 2015-05-04

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Numerous times I have visited the McDonalds that's located in the Asda, Widnes. If it wasn't for my patience, I wouldn't really bother. The staff always seem to be half asleep, gotten orders wrong and the food is even missing some ingredients! Appreciate they're busy but even at the slowest of times I cant guarantee what I ordered.

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Bubs0611 . 2015-04-25

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The title says it all - food was cold with wrong order and what we did get was thrown together in a right mess - so we complained via social media and was given half of the value which was £10 in vouchers -- this we where happy with - yes you have guessed it we went back and used the £10 vouchers towards the next purchase of £37.00 for a childs party.Guess what cold food and wrong drinks (coke for a 3 year old come on ) and again not well presented - we just give in. Have mailed head office again but i think we just have to accept what we are given which is as stated. The customer must just have to understand that expecting a correct order and having it cooked to hot from a food outlet in 2015 is not fair on them. Im stall waiting for a head office reply.

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1jeff . 2015-04-14

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Reading these reviews makes me wonder if I visited the same Macdonalds in Widnes. Near the roundabout at the end of Tanhouse lane moore lane I think? Tool my car for its first service to Booths garage in Widnes. Promised Grandson who was with me that I'd take him once we had finished. Wasn't looking forward to it as not my scene at all. Was very surprised by the cleanliness . attention and politeness of staff, constantly cleaning tables as soon as customers vacated them ," Without appearing to push them out". Even though it was extremely busy we were quickly served and helped to a table! I wasn't going to eat there but, on entering I CHANGED MY MIND! for the first time in my life I received a burger that was very similar to the one on the advertising hoardings. Found it excellent for what it was

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maltman . 2015-02-28

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Say no more shall we.This place attracts a certain type of customer, to me and only me not to my liking. It costs nothing to be polite and tidy and to be able to communicate in a decent way.The actual place is as per all McDonalds so NO issue there.

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1jeff . 2014-10-12

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McDonald's Widnes is in a franchise within Asda. Therefore can only open to Asda hours. It as as a restaurant is fine with good McDonald's facilities and decent staff.

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linda_reed . 2014-07-08

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It's unbelievable how rude the staff are in this McDonalds. Came to the drive through asked for 2 strawberry milkshakes, and we were handed 1 strawberry milkshake and a diet coke. When we told one of the people serving of the mistake she snatched it out of my partners hand like it was inconveniencing her, no apology! Food was rubbish too! Won't be coming back!!

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mimirainbowdrop . 2014-06-14

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Macdonald's is the best restaurant in the world end of. You really can't go wrong in any of them. The only downside is the mess that isn't always cleaned up immediately they need to jump on top of this issue and hire a permanent cleaner who does nothing else but clean tables.

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AlbertoWarrington . 2014-06-05

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