McDonald's - Moor Lane in Halton

does nobody read the notes,not what I asked for missing items😠

2 double cheeseburgers missing half the fries, 4 ordered. then arrives cold AGAIN!

the driver has spilt all my drink

Nearly every order I make ends up with missing items, so either your delivery drivers are stealing food or you have bone idle staff who can't fulfill orders. I think if this isn't sorted I will have to stop ordering from here all together.

All good was cold . The only thing the right temperature was the banana shake

Not delighted with the delivery driver having a cigarette while handling my order.

I ordered a double cheeseburger but it was missing can I get it sent or a refund ?

Food is freezing and delivery kept on changing its time

Found a screw in my fries . Widnes McDonald’s

Main meals was absolutely freezing

burgers and fries was to cold to eat

food absolutely stone cold!!! not happy at all food was horrible most of it went in the bin

the food was cold, and the delivery driver stood outside his car for a few minutes even before he knocked to delivery the food, I opened my front door so he could see I was waiting

came a bit cold but that is to be expected thank you

All food freezing cold the chicken burger was cremated. Driver was near house on map then seemed to go another 5 mins wrong direction

The courier was at the restaurant for over 45 minutes. I ordered milkshakes & they’ve melted & the food is stone cold.

Food was cold very disappointing

wasn't impressed at all the coca cola was flat the sausage and egg mcmuffins was freezing the hash browns was soggy, paid for extra hash browns they didn't come, breakfast wraps again was freezing

missing small chips/cucumber bag/straws/dips

Never had a warm meal from here there is always something wrong

Chips were stone cold and chicken nuggets were missing from the order 👎

Food was still hot just delayed longer

It’s a Maccy’s ! Visited at about 11pm and waited 25 minutes for fries and a coffee.

Dreadful the food was stone cold

No straws with drinks and no condiments. Also a meal was missing from order .

ordered 8 items but i only received 7 , missing burger

chips freezing cold and taste oven cooked not fried.

Miss items from order, as always 😅

Would have been 5 stars on quality but one of the drinks was completely flat

over 20mins later that originally stated, food cold, and no sauces arrived with the meals

Lovely guy, my dog got out and he helped me.

We’re is my food I’m still waiting and hungry!!!!!!!

I ordered a bacon ànd sausage roll and received 2 sàusage rolls

chips where Luke warm & no sauces came with my chicken selects

The only thing that makes McDonald's edible is the sauce...no matter if its free or you pay for it they still don't send it....dry, flavourless fries...20p refund for items not received? not a chance...

concerned the drinks bag was opened when it arrived which i’m assuming the driver done it ? concerned health reasons he’s not drank from it

got our order wrong - again! I don't want a refund for my items, I want the items that I have purchased and to be told that this isn't an option as Head Office will not allow it is unacceptable. Instead of employing half wit kids who don't have any attention to detail on orders with more than 3 items. Terrible customer service.

delivery man very courteous and pleasant

they always forget the syrup in the pancakes .

Missing items from my order and my drink top wasn't put on properly and so was spilled inside the bag

The food was really hot and delicious, could be more salty but it was delicious anyways

Food was nice and hot and delivered early. Happy days !!!

Multiple dips paid for were missing and no straws for either drink in the order

Perfect delivery good wasn’t very hot

Delivery driver has no manners and confrontational

Food was cold, chicken selects were rock hard, worst meal I’ve had from there

If they are going to charge me for the 2 tubs of ketchup they could at least of put them in with the meal they were missing

food delivered all wrong every item wrong gave correct delivery code number to delivery driver took it all back to mcdonalds they took delivery of me and said they could not refund my money so left now no food and have paid please refund me immediately

Great service - Efficient delivery

Over 1 hr, food arrived stone cold and hard, like it had been stood for a long time. Went in the bin!!!

No dips couldn’t place order with out adding dips they never arrived

my whole drink was spilt because of the awful packaging! I want a refund for the coke

Large order all correct and hot delivery quick and easy

I went to this McDonald’s today and the food was piping hot and there was no fault with my food and I also used to live near this McDonald’s when I was a child and I used to love coming here but I understand sometimes you can come across the wrong order and rude staff but today visit wasn’t too bad

Food cold and delivery drivers clearly don’t read the delivery notes!

Waited around 30 minutes for the food to be delivered received it an it was stone cold and soggy all went in the bin

Poor service, takes ages to get food delivery, waited over 1 hour and everything was cold and McFlurrys melted. Not recommended

all chips and all cokes were missing

Didn’t get the Minecraft toys that your meant to with the meal i ordered for my child

Served us in reasonable time and food was hot.

The first time the meal has ever been hot I thank you for that and the delivery was excellent please thank him

Missing the food we only got the drinks, rang the McDonald’s themselves and the lady on the phone said that she was the one who passed the driver all three bags and he must of “had off” with them

Didnt get what i asked for not happy atall

Cold, tasteless unsalted fries. 2 paid for sauces missing.

missing items yet again always macdonald joke of a place

McDonald’s Widnes (The Hive): Where Dreams are Microwaved and Nostalgia is Deep-Fried There was a time when McDonald’s had a sense of magic. When Ronald McDonald still smiled from the walls with his sinister clown grin, and that weird Hamburglar bloke lurked in the background, like a French mime with unresolved issues and a compulsive need to nick burgers. Where are they now? Probably buried with the truth on Epstein’s island. Now, McDonald’s Widnes at The Hive is more like a polished dystopia. A place where the food arrives faster than thought, the joy is artificial, and the ketchup-covered iPads have become the true rulers of the restaurant. The kids race for them like Black Friday shoppers in the early 2000s, elbows flying, screens smeared with more sauce than sense. The screens aren’t just sticky—they’re biohazards in touchscreen form, and if the Chinese government had seen the sheer microbial warfare going on, they’d have spun a PR campaign so good we’d all be blaming a Happy Meal toy for starting the pandemic. Luckily, Widnes folk—raised on a diet of industrial runoff and asbestos-adjacent playgrounds—possess a Teflon-coated immune system. You could lick the floor of this McDonald’s and still make it to bingo that evening. I had the veggie wrap, which wasn’t bad. Not amazing. Not identifiable. The “veg” inside could’ve been a blend of peas, regret, and damp fibreboard, but it was wrapped tightly like a hot yoga instructor’s self-esteem, and the sauces did the heavy lifting. The chicken nuggets, cooked to golden oblivion in breadcrumbs and what felt like a mild clingfilm undercoat, went down suspiciously well. McDonald’s food doesn’t taste like anything in the wild, but it tastes like it always has—which is comforting in the way instant mash or a Sunday evening argument about the bins is comforting. A heartfelt shout out to the Deliveroo and Just Eat drivers, who mill about near the back like a warm-up squad for the Widnes Vikings, jostling for orders in what can only be described as a high-stakes domestic rugby scrum. Their hustle is admirable, if slightly terrifying. The staff? They try their best, trapped in a loop of buzzing screens and milkshake machine trauma. The toilets? Locked behind a system so secure you’d think the Colonel was hiding in there. As I sipped my Coke and gazed out toward the glow of the retail park lights bouncing off the murky waters of Spike Island, I missed the simpler times. Times when burgers were happy, Ronald was weird but present, and a trip to McDonald’s didn’t feel like a Black Mirror special written by Alan Bleasdale. Still, the wrap filled a hole. The nostalgia left a bigger one.

No sauce even though it was paid for, dry, hard fries and when will McDonald's learn that the burger actually goes inside the bun, not slid off to one side with all the toppings....I'd like the 10p back for my missing sauce please!!

Food was freezing wrong size drink! Vile

This is without a doubt one of the worst McDonalds around. The amount of times I have ordered from here to find the food below average or items missing is diabolical. I would say 9 out of the last 10 orders from here has had issues. Don't know why I keep giving them another chance. Save yourself the hassle and drive around the corner to the other McDonalds by B&M. Much better there.

food smelled of cigarette smoke.it put us off

Did not send the correct order.

Worst one, never complete an order always miss something. Last month the burger (yes they only included the burger bun no burger inside) this time the whole meal. It’s not the delivery drivers fault it’s this McDonald’s! Customer service from them is shocking too - avoid!

My order hasn’t been delivered yet but the status shows as delivered? Why is that please

COLD COLD FOOD THIS IS THE SECOND TIME ITS BEEN FROZEN COLD

Missing one full muffin a sausage of the oth one an a hash brown

I ordered the Minecraft bigmac meal but never got my collectable

Ordered a Minecraft meal as my son love to collect the toys and no toy turned up useless

driver dropped drinks then failed to return

old chips in the bottom of my mcflurry and burn burger

why does no one ever put milk and sugar in when getting a tea or coffee I even put a note attached to the order😧

My order has not been delivered to 5 myrtle grove widnes

The best one we have had food was hot and delivery drivers are lovely

Food was nice but the coffee was half empty.

No chips with any meal, what a disgrace every single time

large fries were missing and 9 chicken nuggets were also missing

burgers wrong and not quarter pounder no hot sauces

The food was delivered. But half of the food was missing and I am getting refused a refund

Nice hot and fresh perfect order

no hash browns in my order. I've paid for these

Someone making burgers here in the evenings is doing a fantastic job

food was cold, items were wrong, not Minecraft toys, straw or sauces

My drink had spilled in the bag, my McFlurry had melted, my fries were cold

wow best delivery yet,ordered a tea never ever get milk and sugar in the bags

Food missing on order an everythink els cold

meal arrived cold can not eat it

Only got delivered the drinks , missing all the food items that I ordered

it's was cold the fries were at the bottom off the bag not in the boxs it was all cold

My order was not delivered at all!

Order was wrong and hardly warm. McDonald’s need to get it together.

Food was roasting easily the hottest I’ve ever had when ordered