Mcdonald's Restaurants in Cannock Chase

Staff is very rude with delivery drivers. They must keep in mind that we are not there parents and we will not tolerate. Shame on McDonald training.

Shocking girl on drive through this morning so rude and face like a wet lettuce needs to smile

Cold Fry's. Asked for fresh Fry's. Received more cold frys. Lol

Food was cold and items were missing

decent food, quite cold and didn't get my Minecraft toy. :(

Chips cold, and when reheated tasted stale really disappointing after spending so much money

half the food was missing from what we ordered

Would not order from here again ….food was stone cold and missing items…definitely wouldn’t recommend them to anyone…my advice would be go through a drive thru as they seem to get first priority over everyone

Arrived just as ordered, nice and hot. Very polite delivery driver.

Good food, fast service and friendly and helpful staff.

Oder not correct thought if I went to drive through food might be warmer than ordering food is cold and hash browns are rock hard thanks again McDonald’s for your wonderful service

The last few times I’ve been here the food is cold and the pop is flat.. i find the staff have no moody and have no enthusiasm and no customer service. I never feel welcome.

Always clean and plenty of space Had an issue with app but Chloe was very helpful and all the staff there are excellent

forgot half of the food we ordered

Worst McDonalds I have ever used. The place is disgusting. All the tables were filthy, food from the previous day on the floor, plug sockets hanging off, and I won't even mention the state of the toilets.

Food was freezing cold, delicery time continued to change for an hour until i searched how to cancek and suddenly its on its way??? Torally sus

45 minutes later than it should of been! Food was cold and not edible! Chucked it in the bin. Waste of time and money

food and drinks was cold. The time kept being pushed back.

Food was freezing cold when arrived. Wasn’t edible. Refunded pittance when complained. Wont order from here again!

Really great McDonald's, staff are nice and friendly and even though very busy as it was a Saturday they managed to get orders out in quick time with staff continously cleaning tables and restaurant. The food was very well prepared and hot so very happy with this McDonald's A+

After quoted a 15-30 minute delivery food arrived after an hour. Not exactly a complicated of 3 meals either, takes fast food to a new level

None of food was particularly warm

No straws, no dips and the chips were stone cold!

food was stone cold and promised toys weren’t delivered

Disgusting cleanliness inside store, drive thru staff very incapable, staff very rude just all round low quality store. Avoid at all costs, unless you want food poisoning and bad attitude

they forgot the minecraft collectable the point of ordering the meal

fries were cold and i was missing dips

Delivery time was great, driver was friendly and kind. Food was a bit cold and could of been warmer but overall 9/10

The food was cold. very disappointing.

Always screwing up orders like every time.

Not as nice as the other local McDonald's. It's cramped and dark inside.

My food was cold. The bacon was very small and tough. Egg had shell in it. Milkshakes have no strawberry flavour, tasted like plain milk.

the food is always cold when it arrives

Everything was soaking wet when I got it out the bag I’m not happy at all how can I pull out my daughters wrap and for it to be soaking wet I’ve took pictures anyway for proof it was terrible I mean it

as usual the orio is missing even though I was charged for it. it's not the 1st time this has happened. you try to a small child they have no ice cream

no straws again for kids milkshakes 2 milk shakes was wrong

the fries were cold and the quarter pounder was nearly cold on arrival and I only live 5 mins from store

Ordered a dip no dip no straws again how am my kids expect to drink a milkshake without straws

The fries were cold and hard the quarter pounder was flat with next to no salad and the chicken mayo did not have extra mayo like ordered and the bun was hanging of the chicken burger very disappointing. The only positive about the order was the fast delivery, very little care and attention was put into the actual food

Drinks arrived with the food amd have spilled in the delivery drivers bag so all food is covered in cola meaning all the food cant be eating and drinks are 3/4 empty

Did not get all my order not happy at all

food was cold when opened and milkshakes were only half full,not happy with service.

I ordered specifically for 10.30am, didnt come out until 10:38, driver took 15mins to travel 5min drive and food was 25mins late! Food was cold and didnt even send me a straw for my drink! £4.22 credit, what a joke

Used drive in. Food was as expected

Drinks were spilt and all half empty, food was squashed and one of the dips was missing

Was meant to be delivered for 6:30pm but was delivered at 6:10pm partners food was cold, driver was nice though he wouldn’t no that it was a scheduled delivery time I’m guessing

We were served by a lovely lady named Jane. She was very polite, cheerful and helpful, a credit to McDonald’s

Lovely driver but one of the drinks had completely spilled out in the bag, luckily it was in a separate bag to the food

delivery was good. as usual McDonald's from this particular restaurant refuses to give straws or the sauce pots requested. I wouldn't mind but it's been years of this one from only this one particularly restaurant location

why advertise when ordering food your delivery time is 10 / 20 mins!. when you know its much longer,you just putting time back..I have to take a lot of meds with food so when I see your delivery is quick I trust you!! not anymore sorry too many times this has happened..and food eventually turns up I have to put everything in the oven to warm back up..dry and inedible.

All though limited seating, service was prompt, food was warm and as expected. Overall experience was elevated by one employee (cleaning op) who was greeting and talking to all kids which was a nice touch.

Nice food apart from the lady 'here to help ' keep coming to my table I get anxious when people just walk over and just watch and look there are other things to do woman don't mean to come to my table there are lots of tables and people to help 😒 I felt very uncomfortable when she comes to the area where I seat 😑

took an hour to be delivered it was cold and part the order missing

Left a note and still missing certain things from my order.

Cold food and large fries carton was half full !!!!!!!

I ain’t being funny this is the worst order I have ever ordered it’s so simple to 2 meals and 2 McFlurrys and I’m not even joking the food is freezing cold and not even that they didn’t even put my drink or McFlurry in the bag I haven’t even eaten the chips because I’m just disgusted on how stale they are I genuinely feel disrespected after ordering this food the workers should be ashamed of themselves 🤦🏻‍♂️genuinely everything is basically stone cold I can’t believe this low level of ignorance

food is very cold and no straw with drink

missed salsa dips for cheese dippers

ordered well in advance for 5.30pm came at 5.42pm. Wrong drink delivery (coke not sprite) and for all drinks ordered Inc a thick milkshake not one straw sent to us. Lack of attention to detail

At least half the time we go, the food is cold! When they get it right, it's a great place. But far to often it's cold. Yet again both my wife's food and mine was cold

no straw and also no dips which I believe are a changeable item

Was ok albeit a tad cold - had to warm up in oven ☺️

The order was wrong!! Missing 2 milkshakes!!!

Meal was cold and tasted like cardboard.

Best breakfast Iv had from here

Once again an absolute terrible experience from this McDonald’s, no straws and no dips, time and time again this happens. Completely unacceptable. I would expect they can at least read and follow an order correctly

Tasted nice but was cold I had to microwave it and chips were all soggy and horrible

what an absolute joke forgot my daughters happy meal and sent wrong mcflurry one that she doesn't like absolutely fuming never ordering from here again and when I asked for help I got told to sort it myself when it was them that messed up which means my poor daughter missed out on a treat what a joke McDonald's here's a thought employ people that can do their job

I don't understand how there are items missing everytime. you pay for extra things and they don't get sent. obviously need to start checking to make sure everything is there

Food was delayed then arrived cold

Cold food. Burger cold Chips cold. About the worse I've had

missing straws and sauces no way to drink properly

Food delivered no problem, still arrived hot and tasty, lovely polite driver….

The worst McDonald's in the country. The staff are worse than useless. Every time I've ever used this drive through they make me park up for at least 10 minutes for standard food from the menu, after having to wait in the queue for ages. Once the food arrives the fries are always cold. One star is too generous.

2 x meals ordered - both missing fries, straws for drinks and the extra sauces we’d ordered, plus the sauce that should have been with the dippers. You sent the pineapple stick which you cousins manage last time, but I’d have rather had fries with the meals. Now need to order the missing fries at an additional delivery expense

Great food and all items delivered 👌

Lukewarm food yet soggy cold fries , not packaged very well

Delivery was over an hour. Food was cold and wrong items were delivered too.

the order never arrived. the driver was in completely the wrong area and was very rude on the phone

food is always cold the amount of times ive rang up about this!! im not happy just lazy workers cant even be arsed to do it fresh and hot even if its delivered it should come warm at least not cold

Food came stone cold, refund was refuesd

Food was cold and the large coke had spilt out in the bag not happy at all.

No toy in the happy meal even though it’s on the receipt

Driver was really polite and very helpful

Can be a bit slow, not good when you have only ordered a couple of drinks. 😒

driver couldn’t find location. food was freezing cold. waste of £22

All tho food was excellent all tho the milkshake had No strawberry flavouring wot a let down

why do I bother to order from here no dips no straws no napkins food all smashed and just about warm.

No dips for nugget sharing box and all just lukewarm. Usually better.

Forgot all the dips absolute rubbish as always.

Good service food still hot thanks 👍

Food was cold, missing items, I never get a straw or dips that I order and opt to pay for.

the order has been marked as delivered but never arrived , leaving to people over the age of 59 without dinner , of which one is over 70 and the other is ina. wheel chair, so they have not eaten due to this poor service

Delivery was perfect. 1 hash brown misding and no straws to drink the milkshakes with

Food arrived cold and chip cartons were all half full.

Missed condiments which happens everytime, cold food

Missed off the hash browns and muffin was cold

Arrived at weekend for lunch. Food took over +10 mins for relatively simple order for two despite not much of queue. Food arrived was cold when collected. W

ordered an extra sausage patty and it day even come and it was late first said 10:25 came 10:57

My chips were cold never ordered a small coke was a large strawberry milkshake my chicken mayo’s had 2/3 peice of lettuce and my triple cheese burger had way too much tomato sauce