Mcdonald's Restaurants in Cannock Chase

Wrong order delivered. Have submitted refund

condiments missing again, no tissues and no drinks this restaurant is so bad

didn't arrive..driver hung up on me rudley after I tried directing him for over 20 minutes when he was literally just up the road and claimed he delivered my food

ARRIVED OVER AN HOUR LATE AND COLD! Tried calling mcdonald’s over 10 times and no answer! Sent it back with the courier now i want my money back.

WORST McDonald’s in the area, just go to the one in Longford or Hawks green unless you like waiting an hour and a half for cold food.

All the food that was meant to be hot wasn't. Absolutely terrible.

Didn’t resaved any straws for the drinks

Missing my napkins from my order and my straw. So i now can’t enjoy my milkshake. Not very good service as my burger was loose in the wrapper and looked like it was thrown together.

Did not receive my order!! It showed on the map the driver was nearby then said order had been delivered.. No attempt was made to deliver food to me!!! Terrible service

it took over an hour from my order to arrive it was apsoultly stone cold when it arrived. 2 happy meals for young children stone cold and a burger for my son. apsoultly awful service. the delivery man was rude at the door and didn't even knock the door he hit it with the bag of food. awful

My burger was without cheese despite requesting it. Food not very warm. Milkshake and muffin were the best part.

Missing food AGAIN. What came was cold.

Order completely wrong.chocolate milkshake instead of banana.muffin meal has one patty no cheese on it and no hash brown

food was good but ordered 20 nuggets and only received 18, so a little disappointing.

Actually ordered a McDelivery (delivered via Uber) . Most of the food was missing and by god it's a struggle to use the app to get any refund. Top tips 1) Don't order a delivery from here. 2) Don't both using the McD's app to complain / upload receipts (it doesn't work) 3) Don't delete the text message Uber send you for confirmation - you need to click on that link to speak to customer service (via AI chat) to get anywhere.

order missing twice in a row????????????????? it's not hard to work at mcdonalds!

Cold food AGAIN like always hardly any chips missing iteams and no Straws!!!!!

How on earth can you send our food that’s stone cold, do better

always forget things once the evening shift come on burnt burger and soggy nuggets. how someone can mess up cooking chicken nuggets I don't know. I definitely won't be wasting my money again

Food was cold and I didn’t get a straw for my milkshake

The delivery driving was not nice he was on the phone the whole time then got annoyed when he couldnt hear me tell him the code. He made me take the bags out and then got angry when i was struggling to get it out. He then just stormed off.

Verry fast service and verry delicious

no straws no sauces at 70p each why do they never send them????????

Food was cold forgot my sauce and straws

Half my fries are missing and no sauce for melt dippers how hard is it to put fries in a box n sauce in a bag maybe need to retrain staff

Both wrapps missing eggs and eat things and No latte either complete waste of money 😕 😤

Food never arrived!! Waited over two hours!!

delivery of hot drinks too often means they are spilt from the ride causing the bottom of the bag to be soaked with whatever should have been kept in the cup allowing the cups to fall through the bottom of the bag so a messy Chocolate stained carpet.

Food was freezing cold. Burgers were squashed and no onions or pickles on any of them

Very enjoyable visit to this Mcdonalds outlet. Disabled parking spaces available. Wheelchair accessible entrance and an accessible toilet which was modern, clean and tidy. Helpful staff on duty. Room around the tables minimal but with co-operation from other diners I was able to access a free table. We were in for breakfast and enjoyed our meal.

Food was cold and the drinks were missing. Awful

2hrs wait, all rammed into one bag

Delivery was reasonable. However, as with every time we order the restaurant have failed again to provide condiments - no sauce for cheese bites, chicken share box and no straw.

Didnt receive all what I ordered, was told to request refund off here and nothing has happened

Of the three McD in town this is my favourite. The main entrance/exit is also shared with the two other shops so the McD drive through traffic queue frequently blocks access on to the main car park during busy times.

Took over an hour for food to arrive and was luke warm when it did arrive. Chips were soggy and veggie dippers hard and cold

At least half the time we go, the food is cold! When they get it right, it's a great place. But far to often it's cold

My food was stone cold when it got to me it estimated the delivery for 9:45 pm and didn’t come untill 10:30 pm

This driver came w half a cup of Coca Cola

The times kept changing and when it did arrive it was cold. Therefore I did not enjoy this meal.

Cold, poor quality, missing food

I have not got my order ???????

No 20 chicken nuggets in the bag. £7.09. Wasted.

food luke warm as normal,,even though I live local

not enough straws, no sauce on mc chicken sandwich and flooded with sauce on the mcrib

Food was cold and driver was late

Missing chips and burger bun was burnt black and allergen request was ignored!!!! None was edible

Great experience all round. thank you

missing fries not sure why when you order a meal and the burgers were cold

This is the second time you have give us one fries when i put two and im not happy at all becuse you think transferring the money of the fries back is going to give me fries

chicken mayo missing, large order with drinks and no straws sent. every time something is missing. just eat refuse to refund or do anything about it.

Food was cold and missing dips that I had paid for. disappointed to say the least

HOW t f do u send a burger with no bottom bun to the burger.

Driver didn’t move from one spot for around 20 minutes, everything was freezing cold when it finally arrived and the driver blamed me saying I wasn’t in the right place, both burgers was cold, fries was slightly warm and my espresso was stone cold.

cold cold cold won't be oordering anything from here again

Clean and tidy and good service 👌

Food missing….and what was delivered is very cold. Not good at all

Burgers are pathetic I asked for extra onions I wouldn't even call that a portion

Missing items, fries undercooked and all food cold. Very disappointed.

Shocking!! Ordered at 4:50 food arrived at 6:25 and it was freezing worst McDonalds I’ve ever had

Food was late, completely cold and they didn't even give me a straw for my drink.

Food was late, cold and porridge was missing I want a full refund

Food was cold. Driver couldnt find my address..

Everytime we order from their food is always missing items its so frustrating i will never be odering online from yourselves again appalling service

My food delivery was technically on time as the time for our food to be ready was constantly upped, it was over an hour. when our food arrived it was all stone cold and the mcflurry's were melted. The driver was fantastic and on time according to the app.

both burgers cold as chips cardboard had to eat them had to lend money for the meal I'm homeless just a man doing what he can for mental health

Arrived over 30 mins late food was freezing

chocolate brownie missing from order

brilliant service came really fast

Terrible as he gave me my drink and it had all leaked in the bag, terrible service he needs to be sacked

driver spilt the drinks , all leaked in his bag so we ended up with no drinks

the food was cold ,and the mcrib had no taste ,its was soggy

Every order that comes out The chase centre, Cannock McDonald's is missing items. Every single time. Useless.

How can it be delivered on time and still be stone cold? 95% of my drink was spilled in the bag too. Was looking forward to my late dinner, ruined. What a joke.

All the food was cold, very disappointing

Great …. Delivery guy was really good

Large coke was only 3/4 full, no salsa dip provided with mozzarella bites (even though ordered) no straws provided with drinks. Large Fries only 3/4 full

Well, I was only sent my drinks and nothing else so had nothing to eat. I think that says it all

they we're late and the food was stone cold

My drink was half empty. Most of the contents of the drink were in the paper bag and had drenched the food wrapping next to the bag

items misding yet again. poor service these people cant coynt

No dips and no straws for drinks.

Didnt arrive at all and getting told im not entitled to a refund

food was cold and the sauces did not come, drinks was spilt all over. the driver was lovely though and made sure we got the food on time.

Food was cold. No straws or napkins

Service was good but food terrible. I had a double cheese burger and if they could have changed the buns on it for poppadoms it would have been thicker. It looked like it had been stood on it was that thin, nothing like the picture. Didn't feel too well after eating from here too.

food was freezing cold this is not acceptable

No dips for the share box orders and no straws for the drinks

Awful service wromg order has been delivered

the food was freezing cold by the time it got to us. felt like it was days old because of how stale the chips was. don't recommend at all. the milkshakes were like water. all went to waste

just kept changing the delivery time later and later when the food arrived it was cold

Chips was freezing cold McFlurry melted awful delivery time too

Missing food unprofessional delivery driver

food come freezing cold mcflurry was just water and one of the ice coffee's had tipped over and soaked everything else in the bag

all food was stone cold when delivered had to warm it up in microwave before we could eat it.

There is a lovely customer care worker name Rina. She is so lovely and is more than happy to have a conversation with anyone and we were sat on a table eating our food and we were gonna put our rubbish in the bin but Rina offered to take it.

Food arrived on time but items were missing and food cold. Asked for help, reported missing items but was told no refund to be given. Only medium fries on a extra value meal and a chicken mayo missing worth £3.19. But not the point. I didn’t get what I paid for and nothing was done about it.

It's not open yet. Being refurbished

missing food, food cold took over and hour so arrive poor service 😢

I am fuming one of youre drivers was so rude to me left without helping me with my order i had the wrong one and i told him this isnt mine he shouted at me and then sped off. Ive got his reg number and reported to the store so they wont accept him.