Mcdonald's Restaurants in Cannock Chase

Always screwing up orders like every time.

Not as nice as the other local McDonald's. It's cramped and dark inside.

Used drive in. Food was as expected

We were served by a lovely lady named Jane. She was very polite, cheerful and helpful, a credit to McDonald’s

All though limited seating, service was prompt, food was warm and as expected. Overall experience was elevated by one employee (cleaning op) who was greeting and talking to all kids which was a nice touch.

Nice food apart from the lady 'here to help ' keep coming to my table I get anxious when people just walk over and just watch and look there are other things to do woman don't mean to come to my table there are lots of tables and people to help 😒 I felt very uncomfortable when she comes to the area where I seat 😑

At least half the time we go, the food is cold! When they get it right, it's a great place. But far to often it's cold. Yet again both my wife's food and mine was cold

Cold food. Burger cold Chips cold. About the worse I've had

The worst McDonald's in the country. The staff are worse than useless. Every time I've ever used this drive through they make me park up for at least 10 minutes for standard food from the menu, after having to wait in the queue for ages. Once the food arrives the fries are always cold. One star is too generous.

Can be a bit slow, not good when you have only ordered a couple of drinks. 😒

Arrived at weekend for lunch. Food took over +10 mins for relatively simple order for two despite not much of queue. Food arrived was cold when collected. W

If you’re into cold culinary delights, this place is a must-visit. The burgers and fries arrive at your table with a chill so profound, you’d think they were straight from the Arctic. As for the staff, I’ve seen happier children on an NSPCC advert. Their collective misery might just make you wonder if you're actually in a restaurant or an immersive theatrical experience about human suffering. The facilities are top-notch if you enjoy unclean toilets that would make a public restroom blush. And the overflowing bins? A charming homage to the local landfill, bringing that rustic, refuse-laden atmosphere right to your feet. All in all, a dining experience that’s unforgettable for all the wrong reasons. Bon appétit!

Wrong order delivered. Have submitted refund

condiments missing again, no tissues and no drinks this restaurant is so bad

didn't arrive..driver hung up on me rudley after I tried directing him for over 20 minutes when he was literally just up the road and claimed he delivered my food

ARRIVED OVER AN HOUR LATE AND COLD! Tried calling mcdonald’s over 10 times and no answer! Sent it back with the courier now i want my money back.

WORST McDonald’s in the area, just go to the one in Longford or Hawks green unless you like waiting an hour and a half for cold food.

All the food that was meant to be hot wasn't. Absolutely terrible.

Missing my napkins from my order and my straw. So i now can’t enjoy my milkshake. Not very good service as my burger was loose in the wrapper and looked like it was thrown together.

Didn’t resaved any straws for the drinks

it took over an hour from my order to arrive it was apsoultly stone cold when it arrived. 2 happy meals for young children stone cold and a burger for my son. apsoultly awful service. the delivery man was rude at the door and didn't even knock the door he hit it with the bag of food. awful

Did not receive my order!! It showed on the map the driver was nearby then said order had been delivered.. No attempt was made to deliver food to me!!! Terrible service

My burger was without cheese despite requesting it. Food not very warm. Milkshake and muffin were the best part.

Missing food AGAIN. What came was cold.

Order completely wrong.chocolate milkshake instead of banana.muffin meal has one patty no cheese on it and no hash brown

food was good but ordered 20 nuggets and only received 18, so a little disappointing.

Actually ordered a McDelivery (delivered via Uber) . Most of the food was missing and by god it's a struggle to use the app to get any refund. Top tips 1) Don't order a delivery from here. 2) Don't both using the McD's app to complain / upload receipts (it doesn't work) 3) Don't delete the text message Uber send you for confirmation - you need to click on that link to speak to customer service (via AI chat) to get anywhere.

order missing twice in a row????????????????? it's not hard to work at mcdonalds!

Cold food AGAIN like always hardly any chips missing iteams and no Straws!!!!!

The delivery driving was not nice he was on the phone the whole time then got annoyed when he couldnt hear me tell him the code. He made me take the bags out and then got angry when i was struggling to get it out. He then just stormed off.

always forget things once the evening shift come on burnt burger and soggy nuggets. how someone can mess up cooking chicken nuggets I don't know. I definitely won't be wasting my money again

How on earth can you send our food that’s stone cold, do better

Food was cold and I didn’t get a straw for my milkshake

Verry fast service and verry delicious

no straws no sauces at 70p each why do they never send them????????

Food was cold forgot my sauce and straws

Half my fries are missing and no sauce for melt dippers how hard is it to put fries in a box n sauce in a bag maybe need to retrain staff

Both wrapps missing eggs and eat things and No latte either complete waste of money 😕 😤

Food never arrived!! Waited over two hours!!

Food was freezing cold. Burgers were squashed and no onions or pickles on any of them

delivery of hot drinks too often means they are spilt from the ride causing the bottom of the bag to be soaked with whatever should have been kept in the cup allowing the cups to fall through the bottom of the bag so a messy Chocolate stained carpet.

Very enjoyable visit to this Mcdonalds outlet. Disabled parking spaces available. Wheelchair accessible entrance and an accessible toilet which was modern, clean and tidy. Helpful staff on duty. Room around the tables minimal but with co-operation from other diners I was able to access a free table. We were in for breakfast and enjoyed our meal.

2hrs wait, all rammed into one bag

Food was cold and the drinks were missing. Awful

Delivery was reasonable. However, as with every time we order the restaurant have failed again to provide condiments - no sauce for cheese bites, chicken share box and no straw.

Didnt receive all what I ordered, was told to request refund off here and nothing has happened

Of the three McD in town this is my favourite. The main entrance/exit is also shared with the two other shops so the McD drive through traffic queue frequently blocks access on to the main car park during busy times.

Took over an hour for food to arrive and was luke warm when it did arrive. Chips were soggy and veggie dippers hard and cold

My food was stone cold when it got to me it estimated the delivery for 9:45 pm and didn’t come untill 10:30 pm

This driver came w half a cup of Coca Cola

The times kept changing and when it did arrive it was cold. Therefore I did not enjoy this meal.

I have not got my order ???????

Cold, poor quality, missing food

No 20 chicken nuggets in the bag. £7.09. Wasted.

food luke warm as normal,,even though I live local

not enough straws, no sauce on mc chicken sandwich and flooded with sauce on the mcrib

Food was cold and driver was late

Missing chips and burger bun was burnt black and allergen request was ignored!!!! None was edible

missing fries not sure why when you order a meal and the burgers were cold

Great experience all round. thank you

chicken mayo missing, large order with drinks and no straws sent. every time something is missing. just eat refuse to refund or do anything about it.

This is the second time you have give us one fries when i put two and im not happy at all becuse you think transferring the money of the fries back is going to give me fries

Food was cold and missing dips that I had paid for. disappointed to say the least

Driver didn’t move from one spot for around 20 minutes, everything was freezing cold when it finally arrived and the driver blamed me saying I wasn’t in the right place, both burgers was cold, fries was slightly warm and my espresso was stone cold.

cold cold cold won't be oordering anything from here again

HOW t f do u send a burger with no bottom bun to the burger.

Clean and tidy and good service 👌

Missing items, fries undercooked and all food cold. Very disappointed.

Food missing….and what was delivered is very cold. Not good at all

Food was late, completely cold and they didn't even give me a straw for my drink.

Burgers are pathetic I asked for extra onions I wouldn't even call that a portion

Shocking!! Ordered at 4:50 food arrived at 6:25 and it was freezing worst McDonalds I’ve ever had

Food was late, cold and porridge was missing I want a full refund

Food was cold. Driver couldnt find my address..

Terrible as he gave me my drink and it had all leaked in the bag, terrible service he needs to be sacked

driver spilt the drinks , all leaked in his bag so we ended up with no drinks

the food was cold ,and the mcrib had no taste ,its was soggy

Every order that comes out The chase centre, Cannock McDonald's is missing items. Every single time. Useless.

chocolate brownie missing from order

brilliant service came really fast

My food delivery was technically on time as the time for our food to be ready was constantly upped, it was over an hour. when our food arrived it was all stone cold and the mcflurry's were melted. The driver was fantastic and on time according to the app.

Everytime we order from their food is always missing items its so frustrating i will never be odering online from yourselves again appalling service

both burgers cold as chips cardboard had to eat them had to lend money for the meal I'm homeless just a man doing what he can for mental health

Arrived over 30 mins late food was freezing

All the food was cold, very disappointing

How can it be delivered on time and still be stone cold? 95% of my drink was spilled in the bag too. Was looking forward to my late dinner, ruined. What a joke.

Great …. Delivery guy was really good

Large coke was only 3/4 full, no salsa dip provided with mozzarella bites (even though ordered) no straws provided with drinks. Large Fries only 3/4 full

Well, I was only sent my drinks and nothing else so had nothing to eat. I think that says it all

they we're late and the food was stone cold

My drink was half empty. Most of the contents of the drink were in the paper bag and had drenched the food wrapping next to the bag

Didnt arrive at all and getting told im not entitled to a refund

No dips and no straws for drinks.

items misding yet again. poor service these people cant coynt

food was cold and the sauces did not come, drinks was spilt all over. the driver was lovely though and made sure we got the food on time.

Food was cold. No straws or napkins

Service was good but food terrible. I had a double cheese burger and if they could have changed the buns on it for poppadoms it would have been thicker. It looked like it had been stood on it was that thin, nothing like the picture. Didn't feel too well after eating from here too.

food was freezing cold this is not acceptable

No dips for the share box orders and no straws for the drinks

the food was freezing cold by the time it got to us. felt like it was days old because of how stale the chips was. don't recommend at all. the milkshakes were like water. all went to waste