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3.3

Based on 3.494 opinions finded in 4 websites

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Nº 242 in 319 in Cannock Chase

Nº 6 of 11 Fast food in Cannock Chase

CUSTOMERS TALK ABOUT DISHES WITH..bunchocolatecokehashchickenladynuggetscheese

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Took ages for food. Toilets dirty, rubbish all over floor and no loo roll

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Kelly Radford . 2025-05-12

MORE AT Google

Staff were great Food was great. Life is arbitrary and unfair

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Ivan Molyneaux . 2025-05-08

MORE AT Google

Drive through is a nightmare, and you need to change the pictures of the burgers as the look nothing like the stuff you serve

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Duncan Norton . 2025-05-06

MORE AT Google

Not pleasant atmosphere, layout feels cramped with no privacy, no sugar stations, tables and floor fairly dirty and untidy. Took a long time for a simple order of a chicken salad and 2 coffees. No one except manager looking out for people at counter. Food itself and service was pleasant. Some loud-mouthed giggly girls ruined the ambience.

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Arun Allen . 2025-05-04

MORE AT Google

We got our dinner from here and it was delicious! We ordered 2 McPlant meals and a kid’s veggie dippers happy meal and we all thoroughly enjoyed it! Wish they had more vegan options though

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Lucy Tullo . 2025-04-22

MORE AT Google

Staff is very rude with delivery drivers. They must keep in mind that we are not there parents and we will not tolerate. Shame on McDonald training.

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Covid 19 . 2025-04-17

MORE AT Google

Cold Fry's. Asked for fresh Fry's. Received more cold frys. Lol

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skilatf . 2025-04-11

MORE AT Google

Shocking girl on drive through this morning so rude and face like a wet lettuce needs to smile

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Helen Webster . 2025-04-11

MORE AT Google

Food was cold and items were missing

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Malcolm . 2025-04-08

MORE AT Just Eat

decent food, quite cold and didn't get my Minecraft toy. :(

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Harvey . 2025-04-07

MORE AT Just Eat

Chips cold, and when reheated tasted stale really disappointing after spending so much money

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Natalie . 2025-04-05

MORE AT Just Eat

Would not order from here again ….food was stone cold and missing items…definitely wouldn’t recommend them to anyone…my advice would be go through a drive thru as they seem to get first priority over everyone

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Julie . 2025-04-05

MORE AT Just Eat

Arrived just as ordered, nice and hot. Very polite delivery driver.

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Kelly-Louise . 2025-04-05

MORE AT Just Eat

half the food was missing from what we ordered

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Taylor . 2025-04-05

MORE AT Just Eat

Good food, fast service and friendly and helpful staff.

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Tina Hunt . 2025-04-05

MORE AT Google

Oder not correct thought if I went to drive through food might be warmer than ordering food is cold and hash browns are rock hard thanks again McDonald’s for your wonderful service

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Sarah . 2025-04-02

MORE AT Google

The last few times I’ve been here the food is cold and the pop is flat.. i find the staff have no moody and have no enthusiasm and no customer service. I never feel welcome.

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pit bike riders . 2025-04-01

MORE AT Google

Always clean and plenty of space Had an issue with app but Chloe was very helpful and all the staff there are excellent

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Clint C . 2025-03-31

MORE AT Google

Worst McDonalds I have ever used. The place is disgusting. All the tables were filthy, food from the previous day on the floor, plug sockets hanging off, and I won't even mention the state of the toilets.

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brett vaughan . 2025-03-30

MORE AT Google

Food was freezing cold when arrived. Wasn’t edible. Refunded pittance when complained. Wont order from here again!

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Laura . 2025-03-30

MORE AT Just Eat

Food was freezing cold, delicery time continued to change for an hour until i searched how to cancek and suddenly its on its way??? Torally sus

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Daniel . 2025-03-30

MORE AT Just Eat

45 minutes later than it should of been! Food was cold and not edible! Chucked it in the bin. Waste of time and money

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Tom . 2025-03-30

MORE AT Just Eat

food and drinks was cold. The time kept being pushed back.

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Phoenix . 2025-03-30

MORE AT Just Eat

forgot half of the food we ordered

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Taylor . 2025-03-30

MORE AT Just Eat

Really great McDonald's, staff are nice and friendly and even though very busy as it was a Saturday they managed to get orders out in quick time with staff continously cleaning tables and restaurant. The food was very well prepared and hot so very happy with this McDonald's A+

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Daniel Meredith . 2025-03-29

MORE AT Google

After quoted a 15-30 minute delivery food arrived after an hour. Not exactly a complicated of 3 meals either, takes fast food to a new level

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Hanna . 2025-03-29

MORE AT Just Eat

None of food was particularly warm

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DAVE . 2025-03-29

MORE AT Just Eat

food was stone cold and promised toys weren’t delivered

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eddie . 2025-03-28

MORE AT Just Eat

No straws, no dips and the chips were stone cold!

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Mini . 2025-03-28

MORE AT Just Eat

Disgusting cleanliness inside store, drive thru staff very incapable, staff very rude just all round low quality store. Avoid at all costs, unless you want food poisoning and bad attitude

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Kieran . 2025-03-27

MORE AT Google

fries were cold and i was missing dips

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sean . 2025-03-26

MORE AT Just Eat

they forgot the minecraft collectable the point of ordering the meal

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David . 2025-03-26

MORE AT Just Eat

Delivery time was great, driver was friendly and kind. Food was a bit cold and could of been warmer but overall 9/10

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Harvey . 2025-03-25

MORE AT Just Eat

The food was cold. very disappointing.

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Carolyn . 2025-03-24

MORE AT Just Eat

Always screwing up orders like every time.

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craig marsh . 2025-03-19

MORE AT Google

Not as nice as the other local McDonald's. It's cramped and dark inside.

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Sam Bomorse . 2025-03-18

MORE AT Google

My food was cold. The bacon was very small and tough. Egg had shell in it. Milkshakes have no strawberry flavour, tasted like plain milk.

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Suky . 2025-03-17

MORE AT Just Eat

the food is always cold when it arrives

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Lorraine . 2025-03-16

MORE AT Just Eat

Everything was soaking wet when I got it out the bag I’m not happy at all how can I pull out my daughters wrap and for it to be soaking wet I’ve took pictures anyway for proof it was terrible I mean it

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Conor . 2025-03-14

MORE AT Just Eat

as usual the orio is missing even though I was charged for it. it's not the 1st time this has happened. you try to a small child they have no ice cream

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Mike . 2025-03-13

MORE AT Just Eat

no straws again for kids milkshakes 2 milk shakes was wrong

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Tracey . 2025-03-11

MORE AT Just Eat

the fries were cold and the quarter pounder was nearly cold on arrival and I only live 5 mins from store

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lisa . 2025-03-10

MORE AT Just Eat

Drinks arrived with the food amd have spilled in the delivery drivers bag so all food is covered in cola meaning all the food cant be eating and drinks are 3/4 empty

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Kady . 2025-03-08

MORE AT Just Eat

The fries were cold and hard the quarter pounder was flat with next to no salad and the chicken mayo did not have extra mayo like ordered and the bun was hanging of the chicken burger very disappointing. The only positive about the order was the fast delivery, very little care and attention was put into the actual food

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Julie . 2025-03-08

MORE AT Just Eat

Ordered a dip no dip no straws again how am my kids expect to drink a milkshake without straws

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Dean . 2025-03-08

MORE AT Just Eat

Did not get all my order not happy at all

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Wade . 2025-03-05

MORE AT Just Eat

food was cold when opened and milkshakes were only half full,not happy with service.

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Tammy . 2025-03-04

MORE AT Just Eat

I ordered specifically for 10.30am, didnt come out until 10:38, driver took 15mins to travel 5min drive and food was 25mins late! Food was cold and didnt even send me a straw for my drink! £4.22 credit, what a joke

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Gemma . 2025-02-28

MORE AT Just Eat

Used drive in. Food was as expected

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Katrina Potter . 2025-02-27

MORE AT Google

Drinks were spilt and all half empty, food was squashed and one of the dips was missing

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Maisie . 2025-02-26

MORE AT Just Eat

Was meant to be delivered for 6:30pm but was delivered at 6:10pm partners food was cold, driver was nice though he wouldn’t no that it was a scheduled delivery time I’m guessing

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Bradley . 2025-02-24

MORE AT Just Eat

We were served by a lovely lady named Jane. She was very polite, cheerful and helpful, a credit to McDonald’s

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Tommy Cartmell . 2025-02-23

MORE AT Google

Lovely driver but one of the drinks had completely spilled out in the bag, luckily it was in a separate bag to the food

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Victoria . 2025-02-19

MORE AT Just Eat

delivery was good. as usual McDonald's from this particular restaurant refuses to give straws or the sauce pots requested. I wouldn't mind but it's been years of this one from only this one particularly restaurant location

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Josh . 2025-02-19

MORE AT Just Eat

took an hour to be delivered it was cold and part the order missing

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Andy . 2025-02-16

MORE AT Just Eat

why advertise when ordering food your delivery time is 10 / 20 mins!. when you know its much longer,you just putting time back..I have to take a lot of meds with food so when I see your delivery is quick I trust you!! not anymore sorry too many times this has happened..and food eventually turns up I have to put everything in the oven to warm back up..dry and inedible.

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Deborah . 2025-02-16

MORE AT Just Eat

Nice food apart from the lady 'here to help ' keep coming to my table I get anxious when people just walk over and just watch and look there are other things to do woman don't mean to come to my table there are lots of tables and people to help 😒 I felt very uncomfortable when she comes to the area where I seat 😑

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Sarah Chippendale . 2025-02-16

MORE AT Google

All though limited seating, service was prompt, food was warm and as expected. Overall experience was elevated by one employee (cleaning op) who was greeting and talking to all kids which was a nice touch.

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Craig Hart . 2025-02-16

MORE AT Google

Left a note and still missing certain things from my order.

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Sharna . 2025-02-15

MORE AT Just Eat

Cold food and large fries carton was half full !!!!!!!

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Lou . 2025-02-14

MORE AT Just Eat

I ain’t being funny this is the worst order I have ever ordered it’s so simple to 2 meals and 2 McFlurrys and I’m not even joking the food is freezing cold and not even that they didn’t even put my drink or McFlurry in the bag I haven’t even eaten the chips because I’m just disgusted on how stale they are I genuinely feel disrespected after ordering this food the workers should be ashamed of themselves 🤦🏻‍♂️genuinely everything is basically stone cold I can’t believe this low level of ignorance

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Dylan . 2025-02-12

MORE AT Just Eat

food is very cold and no straw with drink

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Ella . 2025-02-11

MORE AT Just Eat

ordered well in advance for 5.30pm came at 5.42pm. Wrong drink delivery (coke not sprite) and for all drinks ordered Inc a thick milkshake not one straw sent to us. Lack of attention to detail

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Dominic . 2025-02-09

MORE AT Just Eat

missed salsa dips for cheese dippers

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Thomas . 2025-02-09

MORE AT Just Eat

At least half the time we go, the food is cold! When they get it right, it's a great place. But far to often it's cold. Yet again both my wife's food and mine was cold

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Frosty Freeman . 2025-02-08

MORE AT Google

no straw and also no dips which I believe are a changeable item

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David . 2025-02-08

MORE AT Just Eat

Meal was cold and tasted like cardboard.

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Stuart . 2025-02-08

MORE AT Just Eat

The order was wrong!! Missing 2 milkshakes!!!

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Amanda . 2025-02-08

MORE AT Just Eat

Was ok albeit a tad cold - had to warm up in oven ☺️

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Tracey . 2025-02-08

MORE AT Just Eat

Once again an absolute terrible experience from this McDonald’s, no straws and no dips, time and time again this happens. Completely unacceptable. I would expect they can at least read and follow an order correctly

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Craig . 2025-02-07

MORE AT Just Eat

Best breakfast Iv had from here

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Sarah . 2025-02-07

MORE AT Just Eat

Tasted nice but was cold I had to microwave it and chips were all soggy and horrible

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Nataleigh . 2025-02-06

MORE AT Just Eat

what an absolute joke forgot my daughters happy meal and sent wrong mcflurry one that she doesn't like absolutely fuming never ordering from here again and when I asked for help I got told to sort it myself when it was them that messed up which means my poor daughter missed out on a treat what a joke McDonald's here's a thought employ people that can do their job

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Carol . 2025-02-04

MORE AT Just Eat

I don't understand how there are items missing everytime. you pay for extra things and they don't get sent. obviously need to start checking to make sure everything is there

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Billie . 2025-02-03

MORE AT Just Eat

Food was delayed then arrived cold

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Katie . 2025-02-01

MORE AT Just Eat

Cold food. Burger cold Chips cold. About the worse I've had

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richard webb . 2025-01-31

MORE AT Google

missing straws and sauces no way to drink properly

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Annie . 2025-01-31

MORE AT Just Eat

Food delivered no problem, still arrived hot and tasty, lovely polite driver….

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Annette . 2025-01-30

MORE AT Just Eat

The worst McDonald's in the country. The staff are worse than useless. Every time I've ever used this drive through they make me park up for at least 10 minutes for standard food from the menu, after having to wait in the queue for ages. Once the food arrives the fries are always cold. One star is too generous.

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Phil Marren . 2025-01-28

MORE AT Google

2 x meals ordered - both missing fries, straws for drinks and the extra sauces we’d ordered, plus the sauce that should have been with the dippers. You sent the pineapple stick which you cousins manage last time, but I’d have rather had fries with the meals. Now need to order the missing fries at an additional delivery expense

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Rachel . 2025-01-27

MORE AT Just Eat

Great food and all items delivered 👌

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tracey . 2025-01-25

MORE AT Just Eat

Lukewarm food yet soggy cold fries , not packaged very well

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Shannon . 2025-01-21

MORE AT Just Eat

Delivery was over an hour. Food was cold and wrong items were delivered too.

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Claire . 2025-01-19

MORE AT Just Eat

the order never arrived. the driver was in completely the wrong area and was very rude on the phone

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stuart . 2025-01-18

MORE AT Just Eat

food is always cold the amount of times ive rang up about this!! im not happy just lazy workers cant even be arsed to do it fresh and hot even if its delivered it should come warm at least not cold

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Steph . 2025-01-18

MORE AT Just Eat

Food came stone cold, refund was refuesd

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Daniel . 2025-01-18

MORE AT Just Eat

Food was cold and the large coke had spilt out in the bag not happy at all.

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Melanie . 2025-01-17

MORE AT Just Eat

No toy in the happy meal even though it’s on the receipt

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Natalie . 2025-01-16

MORE AT Just Eat

Can be a bit slow, not good when you have only ordered a couple of drinks. 😒

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Joy Williams . 2025-01-14

MORE AT Google

Driver was really polite and very helpful

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Darcie . 2025-01-14

MORE AT Just Eat

driver couldn’t find location. food was freezing cold. waste of £22

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clare . 2025-01-12

MORE AT Just Eat

All tho food was excellent all tho the milkshake had No strawberry flavouring wot a let down

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Michael . 2025-01-09

MORE AT Just Eat

why do I bother to order from here no dips no straws no napkins food all smashed and just about warm.

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joanne . 2025-01-03

MORE AT Just Eat

No dips for nugget sharing box and all just lukewarm. Usually better.

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Ian . 2025-01-02

MORE AT Just Eat

Good service food still hot thanks 👍

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Peter . 2025-01-01

MORE AT Just Eat

Forgot all the dips absolute rubbish as always.

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Will . 2025-01-01

MORE AT Just Eat

the order has been marked as delivered but never arrived , leaving to people over the age of 59 without dinner , of which one is over 70 and the other is ina. wheel chair, so they have not eaten due to this poor service

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Katie . 2024-12-30

MORE AT Just Eat

Food was cold, missing items, I never get a straw or dips that I order and opt to pay for.

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Hayley . 2024-12-30

MORE AT Just Eat

Delivery was perfect. 1 hash brown misding and no straws to drink the milkshakes with

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Shelley . 2024-12-29

MORE AT Just Eat

Food arrived cold and chip cartons were all half full.

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Debbie . 2024-12-29

MORE AT Just Eat

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Went twice on the way in and the return of my journey, and while the food didn’t taste bad, a lot of the food textures were somewhat unpleasant. This is possibly because I don’t usually eat gluten free. What is more problematic though is that the food left both me and my travelling companions with horrible gas and bloating. The first time I ordered the Sicilian meatball rice box meal with the crinkle chips side, an orange juice and a cranberry, oat cookie. The items I remember the others getting included the grilled halloumi wrap, firecracker wrap and yuzu pickle side. All items tasted good but the digestive effects started before we’d even left the service station. We only came again on the return because it was late and we didn’t want McDonald’s. I was determined to pick something else in the hopes that I’d just made a bad choice and noted that there’s no option on the digital menu to remove any ingredients which is pretty poor for a chain that is known for being diet-restriction friendly. I eventually settled on the hot honey chicken nugget meal with the same side and a vanilla matcha latte. To the branches credit- the wait time was near nonexistent at the later time we arrived and all of the food this time was pretty delicious. That’s not to say we weren’t impacted by digestive difficulties again afterwards, just that these menu options tasted good enough to be worth it. The vanilla matcha latte in particular was really good though a little too sweet for my personal preference. Also my ketchup for my chips was missing. This time my companion (we dropped the other off at destination) got the golden goddess (?) salad, coleslaw and a lime drink. The salad in particular appeared to go down very well with her although she wasn’t fussed on the slaw as the red cabbage was overpowering the other ingredients. Overall I probably wouldn’t recommend the food to others who have sensitive stomachs but the taste of all items was good and the drinks in particular were great. I imagine our issues are probably based on whatever was substituted for gluten in the food or potentially the lack of preservatives in the food which had likely been sat pre-prepped for a while before we got it.