Based on 6.856 opinions finded in 4 websites
Based on 6.856 opinions finded in 4 websites
Nº 227 in 319 in Cannock Chase
Nº 5 of 11 Fast food in Cannock Chase
Opinions
It's nasty rubbish and food left on tables staff standing chatting and leaving the rubbish on tables
dal coulter . 2025-05-15
MORE AT Google
Went the though the drive though was quick and fast food was hot recommended
Jonathan Brett . 2025-04-27
MORE AT Google
Appalling service. Forgotten chicken selects. Cold chips. Split drink dripping out of bag. Never again.
Ez . 2025-04-09
MORE AT Google
The staff was welcoming, and it was clean, the food was lovely also hot.
CLARE WAG (Miss wag) . 2025-04-09
MORE AT Google
It a Maccy’s Cheap food, over salted fry’s and the same old same old………,
Andy Raven . 2025-04-04
MORE AT Google
Meals come out cold or undercooked don’t bother with the Minecraft meals you won’t get the toy absolute shiet
Danny Barnett . 2025-03-31
MORE AT Google
Where’s my order? I’ve not received it.
Sophie . 2025-03-30
MORE AT Just Eat
After waiting 90minutes from order, called restaurant to be told the food had gone cold waiting for the courier - when the app had stated the courier had been at the restaurant for almost 40min waiting for the food to be prepared. Which is true? The courier was not at the restaurant but the app was lying or the worker at the restaurant lying because they’d taken far too long to make an order of two large meals? Because someone is lying. No apologies were made at all. Dreadful service!
Anna . 2025-03-28
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Food came in 4 minutes and it was very nice
Mr Dodds . 2025-03-23
MORE AT Google
Food was cold when we got it and the delivery times kept on getting extended
Lily . 2025-03-23
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Just had a delivery and the bag was open and items was missing not happy
Lisa . 2025-03-22
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Drinks were spilled everywhere each cup only had half in
Charlie . 2025-03-22
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delivery was ok. item missing. literally every time I order from McDonald's there are items missing. useless
Adrian . 2025-03-22
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everything was perfect. didn't like the new milkshake taste like mouth wash😬
Brittney . 2025-03-18
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Had to request a refund due to all my order not being there. Can’t see how they can miss items off when they read your order off a slip of paper
Emma . 2025-03-17
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both bags were open when changing the driver he was very rude and aggressive
Ricky . 2025-03-15
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was thrown in bin avoid at all costs
Zara . 2025-03-15
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Avoid this one, they are seriously incompetent. Each time gone here or ordered via app they manage to fail. Always wrong or missing items, the food is never fresh or hot. Expensive for what you get. Amazing how often they fail at this.
Henry Harrison . 2025-03-11
MORE AT Google
Food took around 3 hours too come
Mitchell . 2025-03-09
MORE AT Just Eat
Even in store not takeout most of the time I seem to receive lukewarm food. Food hygiene training about teaches temperature checks and how important they are, so either it's not been done correctly or not at all.
Dave Titley . 2025-03-08
MORE AT Google
Order food 2 hours ago (7:30pm) only just came at (9:21)
Charlie . 2025-03-07
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I ordered at 8:30 he then arrived at 11:25. The food is beyond cold, it was horrible. Worst experience I’ve ever had.
Gracie . 2025-03-04
MORE AT Just Eat
food was nearly cold didn't have any straw's or nap kins
Danielle . 2025-03-04
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Because the package was already open and I did have my wrap meal
Brandon . 2025-02-28
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missing food items and what i did get was stale and beyond revolting, I won't be ordering from here again. this restaurant should be ashamed of themselves
Stacey . 2025-02-27
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Driver was rude and the order was not even delivered I really hope this gets sorted and I have a full refund
Vicky . 2025-02-26
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so not only did they forget to put the sauce in, they didn’t send all 4 of the burgers that i paid for i did not receive my full order yet again.
Tehya . 2025-02-25
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The last 4x order not correct for all different places or way under standard
Angela . 2025-02-25
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no straws and soggy food, not ordering from here again as this is the 3rd complaint I've made and I had items missings
Josh . 2025-02-22
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gave us no straws and the wrong drink
Diane . 2025-02-22
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The food was slightly cold and most of the item boxes had been damaged. The quality of the food was fine but the fries, they felt wet or soggy.
Frankie . 2025-02-22
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Awful. Cold food. Had to reheat
Kerry . 2025-02-16
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no straws for drinks and no sauce
Tom . 2025-02-15
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No dips at all!!! Add 3 salsa dips and 4 curry but got nothing come with it not even tom sause
Wassana . 2025-02-15
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food was cold went in the bin. did not just come from the restaurant as shown on the app
Emma . 2025-02-14
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£62 order to be delivered and more than half of the order missing
Rebecca . 2025-02-07
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you forgot to put in straws to my milkshakes
Aaron . 2025-02-06
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I haven't received my food and 2 drinks
Natalie . 2025-02-05
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Order took to long to arrive. I won’t use just eat again now
Sadie . 2025-02-04
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great ppl tbh such smikes while delivering is amazing
Joe . 2025-02-03
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absolute joke. I'm asked how was my order when I haven't even received anything I have paid for. I will never order from maccies again. I want it in my account by the end of today I'm not happy. wasted my time.
Jamie . 2025-02-03
MORE AT Just Eat
no dips as ordered, no straw for milkshake and no tissues ordered a chocolate milkshake got a white substance resembling nothing
Joanne . 2025-02-02
MORE AT Just Eat
Delivery time was originally 20 mins earlier but changed last minute. Fries stone cold so gone hard and chewy,totally uneatable and had to throw away,burgers barely warm either,sauce pots were missing although ordered and paid for and wrong ice cream delivered. After paying a fiver for service and delivery on top of the order it was a huge expensive dissapointment,not a happy customer.
Sam . 2025-02-02
MORE AT Just Eat
food cold items missing delivery driver rude
John . 2025-02-01
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4 fries missing from order. Fuming.
Nicole . 2025-02-01
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Cold cold cold What is it, with McDonald's. It's always COLD
richard webb . 2025-02-01
MORE AT Google
driver didn't read instructions to find the house
Chris . 2025-02-01
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Was too busy to eat in when we visited
James Hudson . 2025-01-31
MORE AT Google
Delivery great, poor from this place as usual with both milkshakes less than 3/4 full
Simon . 2025-01-31
MORE AT Just Eat
Very quick, glad it was earlier than predicted
Kay . 2025-01-30
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no bbq drips which I payed for and no straw for the drink
Dana . 2025-01-30
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Can't get a simple order correct, stopped in on my way to work for breakfast, went through the drive through and ordered 2 sausage and egg mcmuffins NO CHEESE with a coffee, paid and left with breakfast. When I arrived at work and opened my breakfast what did I find, CHEESE ON MY FOOD, what a waste of my hard earned money and my time, all ended up in the bin.
Jason Thompson . 2025-01-29
MORE AT Google
Chips cold. No dips. Wrong drink. No straw. Rubbish
Richard . 2025-01-29
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drinks leaking all in drivers bag
Rhiannon . 2025-01-27
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Staff should always hive complete change to customers
Oluwaseun James . 2025-01-23
MORE AT Google
Its just the same as all the rest
Nige . 2025-01-22
MORE AT Google
Shocking food is missing it’s a joke
Charlotte . 2025-01-18
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one of the items should have been discarded at half 2 this afternoon so tasted a bit stale, ok apart from that
Louise . 2025-01-15
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food arrived hot and tasted really good . driver was v good too
nadine . 2025-01-11
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Food was cold, burger thrown together. Disappointed!!
Jack . 2025-01-10
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Very cold. Couldn’t eat until the food had been warmed
Kim . 2025-01-10
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Just got a Big Mac & fries. Lovely. Staff very friendly and helpful. 🤓🤓
charles lee . 2025-01-08
MORE AT Google
Food was cold specially when we live 5 mins around the corner
Daniel . 2025-01-07
MORE AT Just Eat
Missing two main items . So bad after waiting.
barbra . 2025-01-05
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Never arrived! Said it was delivered but never arrived. I have to pin code? Surely the driver won't get payed 🤷🏼♂️ useless!
Mr . 2025-01-05
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all food was cold and no straws for drinks
Kerry . 2025-01-03
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The food was absolutely cold and missed out my babies happy meals and did not want to send them out to us they just was rude and said to just get our money back when we wanted the food for our kids very poor !!!!!
Pawel Furtak . 2025-01-02
MORE AT Google
None of our dips were in delivered, meals that require dips!!
Liam . 2025-01-02
MORE AT Just Eat
Kind of awkward to drink coke out of a paper bag, the drivers response “not my fault” as he walks off the drive repeating himself like a robot
David . 2024-12-31
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it was cold and we missed a quarter pounder and a large cold and the burgers we had were cold and so was the chips.
Alex . 2024-12-30
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Fries were cold ! Missing sauces and straws for drinks . This happened last time we order 😞
Craig . 2024-12-29
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Nice clean well laid out McDonald's with very friendly and helpful staff food was good the fries were hot the burger was good and did not look like it had been thrown around the restaurant three times before landing on my table like some McDonald's I have been to the milkshakes were cold and thick like they are supposed to be overall for a McDonald's it was very good and would definitely go back
Darren Pritchard . 2024-12-29
MORE AT Google
No syrup for the pancakes and no straws for the drinks
matt . 2024-12-29
MORE AT Just Eat
Half my order was missing, yet again! terrible service from McDonald's
Rebecca . 2024-12-28
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I never recieved my order!!!!! REFUND PLEASE!!!
kegan . 2024-12-27
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burger, two pots ketchup and straws missing off order
Mark . 2024-12-27
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Every single dip I chose is missing.
Rima . 2024-12-23
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Missing items on menu again. First item in the recipe missing
Thomas . 2024-12-22
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Quick service. Chips were properly hot this time, which they haven't been for a while...long may it continue
Stimpy PSB . 2024-12-22
MORE AT Google
It's an immensely busy McDonald's, the staff were all working their socks off, and service was fast, the food was good too
Steve Jeffcoat . 2024-12-22
MORE AT Google
Missing items from the last two orders. Store just refer to Just Eat.
Richard . 2024-12-20
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Food arrived cold! couldn't eat it, waste of money. won't be ordering from here again
Emma . 2024-12-19
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Fries were tasteless and cold no straws for drinks
Melanie . 2024-12-18
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terrible mcdonalds. honestly the worst I've had the displeasure of ordering from. consistently get orders wrong, leave items out or push back the delivery time multiple times. take a look at the history, definately some 5 star padding going on to try and raise the abysmal ratings everyone is giving them.
Matt . 2024-12-18
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cold food. items wrong really disappointing.
Patricia . 2024-12-13
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NEVER ARRIVED AND NOW IT SAYS DELIVERED?
Laura . 2024-12-11
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we didn't get our ordered we got delivered something completely different much wasn't any of our food
Diane . 2024-12-07
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Order missing items once again staff are incapable of carrying out the simple task of looking at a screen and putting the ALL the items into a bag absolute joke once AGAIN!
Matt . 2024-12-05
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food did not arrive and I was still charged for delivery
Kim . 2024-12-04
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food was cold and fries was half full
Kelly . 2024-12-01
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5 stars for Longford McDonald's, 0 stars for McDonald's digital team! Massive shout out to Sam part of the management team. I've had so many issues in the past with this McDonald's, and continue to have issues with the app, which I know is nothing to do with them. Made a massive order through the app, including a discount code to save some money and when I got to the restaurant surprise surprise yet again the app crashed and said they had nothing in stock. Fortunately Sam came and processed the order manually and added the discount. It's a shame that a company as big as McDonald's can't sort their technical issues out with the app.
Alex Cartwright . 2024-12-01
MORE AT Google
Always good food here never complain
amanda jane brettell . 2024-11-30
MORE AT Google
Missed a whole burger from our order and tried to say how busy they were as an excuse, unbelievably incompetent
Rachel . 2024-11-30
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Received completely wrong order and food was cold, I could feel it through the bag. 48 hour resolution time from Just Eat and I feel bad for whoever hasn’t received their food
Holli . 2024-11-29
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Terrible. Food was cold, no straws and order was wrong….worst one I’ve had
Emma . 2024-11-29
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Food was cold and didn’t come how I requested
Laura . 2024-11-28
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Complete sent the wrong order I turned the order away
Paul . 2024-11-24
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one of the bags was partially open and there was a missing drink from the order
David . 2024-11-24
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food was stone cold fries were like cold salted cardboard milkshake had melted and burger was stone cold and chewy eww never again
Lucy . 2024-11-24
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ZERO STARS.... sent me someone else's order.....
Katie . 2024-11-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3350 Opinions
Food was quite nice . Service terrible. Young girl. No smile nothing. Asked for sugar for drink. She threw 2 sachets at us and muttered 'here!'. No stirrers. Nobody to ask. Store nearly empty - not surprised 😑. No atmosphere and cold . Stirred coffee with a chip!
335 Opinions
Went twice on the way in and the return of my journey, and while the food didn’t taste bad, a lot of the food textures were somewhat unpleasant. This is possibly because I don’t usually eat gluten free. What is more problematic though is that the food left both me and my travelling companions with horrible gas and bloating. The first time I ordered the Sicilian meatball rice box meal with the crinkle chips side, an orange juice and a cranberry, oat cookie. The items I remember the others getting included the grilled halloumi wrap, firecracker wrap and yuzu pickle side. All items tasted good but the digestive effects started before we’d even left the service station. We only came again on the return because it was late and we didn’t want McDonald’s. I was determined to pick something else in the hopes that I’d just made a bad choice and noted that there’s no option on the digital menu to remove any ingredients which is pretty poor for a chain that is known for being diet-restriction friendly. I eventually settled on the hot honey chicken nugget meal with the same side and a vanilla matcha latte. To the branches credit- the wait time was near nonexistent at the later time we arrived and all of the food this time was pretty delicious. That’s not to say we weren’t impacted by digestive difficulties again afterwards, just that these menu options tasted good enough to be worth it. The vanilla matcha latte in particular was really good though a little too sweet for my personal preference. Also my ketchup for my chips was missing. This time my companion (we dropped the other off at destination) got the golden goddess (?) salad, coleslaw and a lime drink. The salad in particular appeared to go down very well with her although she wasn’t fussed on the slaw as the red cabbage was overpowering the other ingredients. Overall I probably wouldn’t recommend the food to others who have sensitive stomachs but the taste of all items was good and the drinks in particular were great. I imagine our issues are probably based on whatever was substituted for gluten in the food or potentially the lack of preservatives in the food which had likely been sat pre-prepped for a while before we got it.
3485 Opinions
12018 Opinions
Never have I seen such bad customer service - Food was COLD Coffee was only a quarter full & when complained and wanted money back was advised that wasn’t possible because apparently - I got what I ordered - NOT They take no responsibility for there mistakes & think it’s ok to take money for HOT FOOD that you receive COLD They really don’t deserve your money