Mcdonald's Restaurants in Cannock Chase

you forgot to put in straws to my milkshakes

I haven't received my food and 2 drinks

Order took to long to arrive. I won’t use just eat again now

great ppl tbh such smikes while delivering is amazing

absolute joke. I'm asked how was my order when I haven't even received anything I have paid for. I will never order from maccies again. I want it in my account by the end of today I'm not happy. wasted my time.

Delivery time was originally 20 mins earlier but changed last minute. Fries stone cold so gone hard and chewy,totally uneatable and had to throw away,burgers barely warm either,sauce pots were missing although ordered and paid for and wrong ice cream delivered. After paying a fiver for service and delivery on top of the order it was a huge expensive dissapointment,not a happy customer.

no dips as ordered, no straw for milkshake and no tissues ordered a chocolate milkshake got a white substance resembling nothing

4 fries missing from order. Fuming.

Cold cold cold What is it, with McDonald's. It's always COLD

food cold items missing delivery driver rude

driver didn't read instructions to find the house

Was too busy to eat in when we visited

Delivery great, poor from this place as usual with both milkshakes less than 3/4 full

no bbq drips which I payed for and no straw for the drink

Very quick, glad it was earlier than predicted

Can't get a simple order correct, stopped in on my way to work for breakfast, went through the drive through and ordered 2 sausage and egg mcmuffins NO CHEESE with a coffee, paid and left with breakfast. When I arrived at work and opened my breakfast what did I find, CHEESE ON MY FOOD, what a waste of my hard earned money and my time, all ended up in the bin.

Chips cold. No dips. Wrong drink. No straw. Rubbish

drinks leaking all in drivers bag

Staff should always hive complete change to customers

Its just the same as all the rest

Shocking food is missing it’s a joke

one of the items should have been discarded at half 2 this afternoon so tasted a bit stale, ok apart from that

food arrived hot and tasted really good . driver was v good too

Very cold. Couldn’t eat until the food had been warmed

Food was cold, burger thrown together. Disappointed!!

Just got a Big Mac & fries. Lovely. Staff very friendly and helpful. 🤓🤓

Food was cold specially when we live 5 mins around the corner

Missing two main items . So bad after waiting.

Never arrived! Said it was delivered but never arrived. I have to pin code? Surely the driver won't get payed 🤷🏼‍♂️ useless!

all food was cold and no straws for drinks

None of our dips were in delivered, meals that require dips!!

The food was absolutely cold and missed out my babies happy meals and did not want to send them out to us they just was rude and said to just get our money back when we wanted the food for our kids very poor !!!!!

Kind of awkward to drink coke out of a paper bag, the drivers response “not my fault” as he walks off the drive repeating himself like a robot

it was cold and we missed a quarter pounder and a large cold and the burgers we had were cold and so was the chips.

No syrup for the pancakes and no straws for the drinks

Fries were cold ! Missing sauces and straws for drinks . This happened last time we order 😞

Nice clean well laid out McDonald's with very friendly and helpful staff food was good the fries were hot the burger was good and did not look like it had been thrown around the restaurant three times before landing on my table like some McDonald's I have been to the milkshakes were cold and thick like they are supposed to be overall for a McDonald's it was very good and would definitely go back

Half my order was missing, yet again! terrible service from McDonald's

burger, two pots ketchup and straws missing off order

I never recieved my order!!!!! REFUND PLEASE!!!

Every single dip I chose is missing.

It's an immensely busy McDonald's, the staff were all working their socks off, and service was fast, the food was good too

Missing items on menu again. First item in the recipe missing

Quick service. Chips were properly hot this time, which they haven't been for a while...long may it continue

Missing items from the last two orders. Store just refer to Just Eat.

Food arrived cold! couldn't eat it, waste of money. won't be ordering from here again

terrible mcdonalds. honestly the worst I've had the displeasure of ordering from. consistently get orders wrong, leave items out or push back the delivery time multiple times. take a look at the history, definately some 5 star padding going on to try and raise the abysmal ratings everyone is giving them.

Fries were tasteless and cold no straws for drinks

cold food. items wrong really disappointing.

NEVER ARRIVED AND NOW IT SAYS DELIVERED?

we didn't get our ordered we got delivered something completely different much wasn't any of our food

Order missing items once again staff are incapable of carrying out the simple task of looking at a screen and putting the ALL the items into a bag absolute joke once AGAIN!

food did not arrive and I was still charged for delivery

5 stars for Longford McDonald's, 0 stars for McDonald's digital team! Massive shout out to Sam part of the management team. I've had so many issues in the past with this McDonald's, and continue to have issues with the app, which I know is nothing to do with them. Made a massive order through the app, including a discount code to save some money and when I got to the restaurant surprise surprise yet again the app crashed and said they had nothing in stock. Fortunately Sam came and processed the order manually and added the discount. It's a shame that a company as big as McDonald's can't sort their technical issues out with the app.

food was cold and fries was half full

Always good food here never complain

Missed a whole burger from our order and tried to say how busy they were as an excuse, unbelievably incompetent

Received completely wrong order and food was cold, I could feel it through the bag. 48 hour resolution time from Just Eat and I feel bad for whoever hasn’t received their food

Terrible. Food was cold, no straws and order was wrong….worst one I’ve had

Food was cold and didn’t come how I requested

ZERO STARS.... sent me someone else's order.....

one of the bags was partially open and there was a missing drink from the order

Complete sent the wrong order I turned the order away

food was stone cold fries were like cold salted cardboard milkshake had melted and burger was stone cold and chewy eww never again

Estimated delivery was 18:45 didn’t arrive until 19:10, ordered a family share meal and it was all cramped into one small bag and was stone cold not happy

order was over 30 minutes last and the food was cold, including the HOT drink

terrible, orderd wrong , no big mac meal and no sause, alway have problem with this McDonald's

I AM FUMING. ORDER NOT DELIVERED SO WHY SAY IT IS? Staff useless. 'Go theough just eat' dont do anything. Waste of space

There was missing items on my order. Iv been charged 19 pound odd and on the receipt it’s Sayin 11 .74 . The Icreams I ordered are missing and my drink .

paid £11 for burger and chips didn't get the chips so they sent me £2.50 back after I had to pay delivery fee

half the delivery was missing 😢

The time for delivery kept changing and the food was stone cold! Shocking.

Freezing cold food waste of money

the food was cold and tasteless. And I was sent the wrong milkshake... very disappointing

Missing items. Nothing done about it!

Had to throw away the large hot chocolate again due to it tasting like dishwater

Over half of the order missing

each and every time the sauces are forgotten!

hello sorry im really unhappy ive reserved my food bag was open and came cold and im missing items chicken and 1 chicken moyo

the food was stone cold and the dips i paid for was not in the order

Was a great surprise to get hot fries as normally just warm.. Burger was delicious

it was all cold when he went had to warm it all up

Very good as usual excellent service 👏 👍

Did not give us the right order

Literally got to be the worst mcdonalds! Order a mayo chicken with cheese, and they take out the chicken burger, its laughable, must only hire absolue idiots. How is it that hard to get a food order right, its literally right there on a screen! No wonder the reviews are so bad.

Once again missing items I literally don’t understand how hard it is for workers and drivers to get this so wrong it seems like all the time!!!!!!

Small chocolate milkshake missing from Happy Meal. When delivered Fanta Zero had tipped over and leaked all over the bag. Luckily hadn't ruined any of the food but the bottom fell out of the bag meaning food went on the floor. Fries cold on arrival as usual. Not likely to order delivery again.

Didn’t even get the food the delivery driver marked it as delivered but did not bring it !!!!!

Fast food? Waited inline to pay, asked another member of staff if I can pay for my order, said there's only one till. Literally two tills at the counter..... Put my ticket on the counter and walked out, shouldn't have to queue for over 5mins being the second person inline.

Food was cold and no sauce on chicken wrapped milk shakes was too thick too drink not a good experience today

No condiments AGAIN!!!! Paying for these....never arrive!

It's OK seamed a bit chaotic staff were average got drinks wrong there were other people taking items back while we were there not to impressed

Sausage and egg McMuffin meal with hot chocolate, yummyyyy

People who work here have difficulty following an order on a screen & checking everything is there. Missing items & not the first time

well done to the team ..v good service today

5 stars from me !! Ordered grilled instead of crispy chicken in a wrap and they kindly changed it free of charge even though I offered to pay .. really top quality service and nice food with piping hot fries . Well done all !!!

absolutely appalling never ever have i experienced customer service so bad, completely disregarding all customers waiting on food and walking past , required customers to shout over the counter for staff to actually communicate, whilst the manager ignores the situation completely. Food order was also wrong and unable to correct as staff were so rude.

one philly cheese burger missing from order

quality has really gone downhill at linkway McDonalds, some fries cooked some half cooked, both sauces missing from order, fries only warm, we keep hoping maybe this time it'll be good but after another disappointing order we have decided it will be our last.

I ordered two cokes and only got 1