Burger King in Cannock Chase

took the money yet food never arrived

Lettuce in burger was old it had turned brown and was soggy, onion rings were undercooked and cold, delivery driver was friendly and delivered order quickly

Great delivery driver... food was nice and hot. thanks so much.

Took an hour plus to come and was cold , not worth the money

Food was cold, all crushed in packaging. No surprise your rating is only 3.3/5. Very poor!

I specified that I didn’t want any toppings on the burger with the meal I ordered, I also stated this on the notes when processing payment. Food turned up and the burger had everything on. I tried contacting the restaurant but it just kept ringing out. Very disappointed. I have requested a refund but still I had to send photographic evidence of the burger.

lovely delivery driver with also being quick and easy

Food was great we really enjoyed

Food was ok, burger looked thrown together, not as nice as I thought would be. Won’t be ordering that again. Chips nice as usual.

Terrible… Food looked thrown together and did not taste nice, fries were soggy and didn’t taste nice either. Order notes weren’t followed either.

burgers heat was ok but bland. onions rings soggy and chips cold so ever again

Told the driver to leave the food behind the bin just got home no food

ordered £30 worth of food to only get some fries and some onion rings and none of the burgers that were ordered. daylight robbery and attention is needed at this restaurant.

food was delivered well, order was correct. food was warm not hot.

didn't receive 6 piece side free with £25 order

Food was quite nice . Service terrible. Young girl. No smile nothing. Asked for sugar for drink. She threw 2 sachets at us and muttered 'here!'. No stirrers. Nobody to ask. Store nearly empty - not surprised 😑. No atmosphere and cold . Stirred coffee with a chip!

Delivery time kept changing so I believed it wouldn’t arrive therefore I contacted through the app and placed an order with a different restaurant. The Burger King order then arrived 1 hour 10 mins after ordering cold.

my onion rings are llke concrete

Great service and hot fresh food

Manager replaced my sons chips when he dropped them and gave him an ice cream as it was his birthday. Very good food.

Nice and friendly management Adam and Phil sorted my order fast n quick thank you Great customer service food was nice and hot 100% recommend this Burger King top tier restaurant

everything was cold and later than first expected

We got the total wrong order again. This service and delivery drivers are getting beyond a joke

Generally pretty good, onion rings were really burned and over done though they were hard to bite and I gave up

Delivery turned up on time, fresh and warm, taste delicious, recommend Cannock burger king to anyone.

food was cold by the time it was delivered. don't think I'll be ordering again

Showing as delivered when it hasn’t been!

Somehow my food was cold, but my drinks were warm. So if we could switch it around next time that would be great.

Everything was has it should be nothing was missing overall a good experience

Ordered a meal + extra fries and only got the meal no extra fries very poor effort from the staff. How hard is it to read a computer screen

Yes again items missing, if you focused on getting the order correct rather than plastering 20 stickers on the bag it would be helpful

Probably the best burger king in Wolverhampton.

Rude and was sat on his phone waiting in car while he was supposed to deliver food he came to door while still on FaceTime on his phone and gave food to me then walked off without a word just too busy on FaceTime

Worst Burger King ever, they make drivers wait for over 30 minutes for a order that is ready which only needs packing. Worst service ever.

Ordered ‘large’ hash browns, I received a quarter of a box.

Been here for food quite a few times and service was always fast and the food was warm which is just what you want. Quite a lively team too - really friendly staff and management! And the place is kept clean even when I've been at busy times. All in all a good experience as far as fast food goes!

Ordered on just eat, a burger was missing. Been trying to phone the place for half an hour and no ones picking up. Sort it out. Wasting my time and my money.

Great service, hot fries and tasty burgers.

Food came stone cold, ended up warming up in the microwave, order was over £40 not value for money here won’t be ordering again. Got a poxy £8.80 compensation

Why on Earth would you consider putting chilled bottled drinks in the paper bag with the hot food? We ended up with sweaty cold food in wet paper bag. Bag them separately!

Cold and the 2 xxl burger missing from order after waiting 1hr 40 minutes

I have ordered from bk before and I have ordered again it’s been nearly 2 hours and my food hasn’t came get a grip honestly

This Burger King was very clean. Staff cleared and wiped tables immediately after people left. Staff were all very friendly

All round great service. Staff were very welcoming and the food was nice and hot. Would definitely visit again and recommend to anyone.

No heating was on very cold instore, very disappointed with the consideration for thier customers, there was me and 5 of my family that went here, VERY COLD I'N STORE 🥶 🧊

never again will I be ordering from here the burgers are cold and you pay extra for loaded fries what ain't even loaded

Said it would be 15-20 minutes but was an extra 30. Food was freezing cold. Very disappointing

Adam is an amazing member of staff. So friendly and willing to go the extra mile. Great service.

the receipt taped to the bag has items ticked then the chicken royale is not ticked and low and beyond its missing from the bag the last order had a problem as well and it makes it look like I'm pulling a fast one which just isn't the case - the receipt has boxes to tick so why not use them or just count the items as they're put in bag - the order has 6 items surely people can count to 6

Adam served me tonight, was very friendly and helpful - the food was quick to arrive, fresh and hot, tasted excellent. Would recommend, thank you Adam.

Lots of mayhem for a quiet restaurant, some choice language used by staff behind counter. Also, restaurant charge for you to use sauces, they do not come with a meal that cost £15.

Great service at the restaurant very polite staff the manager phill greeted me as I arrived really happy with the service I was given today would definitely recommend this location, food was great as always thanks Burger King

Beautiful store. Cannock is massive

I think the chicken fries need more flavour and bigger burgers

Speedy service, friendly staff and hot lovely food!

The food delivery was pushed back 30 minutes and then arrive cold

driver was very polite the food is stone cold ?

all food cold all food been binned wasted £20 on cold food. fist delivery time was 11:50 been messed around to get cold food

Food was cold. Order screens aren't working properly, they employ kids with no customer service skills or they dont care about the customer.. kids running round causing havoc with no control... staff talking amongst each other waiting for the food, with the food not being under the hot lamp... doesn't look good from the outside in... won't be coming back again...

not happy chips r cold and onion rings r soggy not worth 20 pound

chips like cardboard, took over an hour from ordering to delivery

How on gods green earth does it take over an HOUR to make 2 items of food. Are you training cats and dogs or something today? This is ridiculous, worst place ever. People mustn’t have hands at this place cuz the food takes the utter piss and they can’t seem to answer the phone either. Idiot people.

burger tasted of plastic and smells like it to

great delivery driver much appreciated

perfect example of how these things should work!!

Cold food and warm drinks.. Just the way i don't like it. Thanks Burger King!

cold and inedible delivery driver didn't speak English and could not communicate

Fries were cold, missing items and took over an hour to arrive after my first expected time of 20 minutes, considering this was around 4pm on a Monday, I expected better!

Worst delivery ever. Phone call from the driver which lastest 10 minutes as he was very lost didn’t appear to have a sat nav and had to ask pedestrians for help. Food was then cold. Not happy

The tastiest burger I have had in years. Freshly cooked. Lovely polite and efficient service from a lovely young person called Ross who took my order, payment and served me all with a smile and a thank you. Loved the ref onion pickle on my smoked cheese Angus. Will defo go there again.

Just been in for lunch was greeted by Ross who was very helpful with recommendations on what to have. Was in and out in no time with their help

Great food and good service, would definitely recommend

me and a couple friends came in yesterday and were quickly greeted by Ross, he had great recommendations, food came quickly and was very tasty

Got served by Ross earlier this week, handled everything with care and made it a comfortable visit. Top employee

Food was good, delivered hot and the deal is reasonable for value.

my chilli cheese bites are missing

Came here for lunch yesterday and was quickly greeted by Ross, he helped take my order and came out quite quickly.

My first experience at Burger King this evening. Kizzy took my order through the drive through, very patient with us as we chose our order and was very polite. Seemed happy to be working. Food was also wonderful. Will definitely be back!

Employees are nasty there, visited on a Sunday afternoon quarter to two. 17/11/24 Busy atmosphere, but a young lady on the counter was working there. I asked them when can they serve us, as we were going to pay cash. She told us to go to the self-order machines. We were confused because we'd have to come back to the counter anyways. She ended up telling us she could do nothing about it when 2 other people ended up in front of us 2 minutes later. She didn't even bother to serve us, and made the process long and difficult. She wouldn't even take our order, or let us pay. This lasted for 30 minutes in total. We ended up storming out of there angry after what had been a long and tiring day. I'd leave 0 stars if I could. Never coming here again. Reform Burger King now.. any other branch is better.

My food was freezing and I had asked for extra mayo and lettuce and they put on less. Like barely any. The chips were stone cold and wasn’t salt or a napkin. The juice wasn’t cold either. Certainly wasn’t worth it

I bought my grandchildren a meal that was cold because the driver did not have it in a thermal bag. Also he must’ve put his own time down because he didn’t ask for the confirmation code.

Enjoyed our burgers, they were nice and hot so were the fries!! Restaurant and toilets were extremely clean. Nice place for a quick bite to eat eat !!

Shame Burger King get order wrong

all our food was cold not even warm very disappointing

Food was absolutely delicious and so much so i actually finished every crumb. Service was amazing and staff were very kind and welcoming. Atmosphere was very quiet but just what one needs after a long day. 10/10 would recommend more than any MacDonald's. After all, why dine with a clown when you can dine with a king?. One of the workers Adam actually looked alive and not like he didn't want to quit which is always a good sign. Definitely would go there again.

please get my address right, I live in charnwood close not Sharon way! happens every single time then food comes cold.

Missing food items!! No happy at all

usually arrives hot, wasn't cold but cooler than usual and the lettuce seemed a bit "old" brown at the edges etc otherwise OK

Top tier Burger King food nice and fresh 1000% recommend

Closed an hour earlier than time posted

disappointed with attitude from delivery driver, who got lost (can't be helped. but forgot how to speak myself as customer, laying at my door!! needs to remember her customer communication skills. buts me off ordering from app again. never had issues before.

Half of our food was missing. Food arrived cold. Tried contacting Burger King no answer.

Spent £26 on food that i couldnt eat cause it was vile cold and hard

Driver pulled outside the house bang on time … then drove down to the bottom of the cul de sac for 20 minutes. Eventually came back up the road and sat 50 yards away. I beckoned him from the front door. Food was obviously cold when he handed it over

All good, the seating area resembles school dinners.

Very delicious. I really enjoyed eating it. Thank you

Unfortunately could have done with being hotter - luke warm at best.

Alway prompt service and hot fresh food. Sadly they have changed the menu recently and are no longer serving my favourite hallumi chilli jam burger. Only alternative is a plant based burger which even though a vegetarian I do not like 'fake meat' as I do not like the texture of real or plant based meat. Hallumi is was great go to option.

Staff friendly,place is clean even duringbusy period. Food hot andcorrect pleasant experience all round highly recommend

Staff very helpful and professional Food preparation high standards Lovely burgers and clean place to eat. Definitely recommend the Cannock branch.