Burger King in Cannock Chase

Just been in for lunch was greeted by Ross who was very helpful with recommendations on what to have. Was in and out in no time with their help

The tastiest burger I have had in years. Freshly cooked. Lovely polite and efficient service from a lovely young person called Ross who took my order, payment and served me all with a smile and a thank you. Loved the ref onion pickle on my smoked cheese Angus. Will defo go there again.

Got served by Ross earlier this week, handled everything with care and made it a comfortable visit. Top employee

Great food and good service, would definitely recommend

me and a couple friends came in yesterday and were quickly greeted by Ross, he had great recommendations, food came quickly and was very tasty

Food was good, delivered hot and the deal is reasonable for value.

Came here for lunch yesterday and was quickly greeted by Ross, he helped take my order and came out quite quickly.

my chilli cheese bites are missing

My first experience at Burger King this evening. Kizzy took my order through the drive through, very patient with us as we chose our order and was very polite. Seemed happy to be working. Food was also wonderful. Will definitely be back!

Employees are nasty there, visited on a Sunday afternoon quarter to two. 17/11/24 Busy atmosphere, but a young lady on the counter was working there. I asked them when can they serve us, as we were going to pay cash. She told us to go to the self-order machines. We were confused because we'd have to come back to the counter anyways. She ended up telling us she could do nothing about it when 2 other people ended up in front of us 2 minutes later. She didn't even bother to serve us, and made the process long and difficult. She wouldn't even take our order, or let us pay. This lasted for 30 minutes in total. We ended up storming out of there angry after what had been a long and tiring day. I'd leave 0 stars if I could. Never coming here again. Reform Burger King now.. any other branch is better.

My food was freezing and I had asked for extra mayo and lettuce and they put on less. Like barely any. The chips were stone cold and wasn’t salt or a napkin. The juice wasn’t cold either. Certainly wasn’t worth it

I bought my grandchildren a meal that was cold because the driver did not have it in a thermal bag. Also he must’ve put his own time down because he didn’t ask for the confirmation code.

Enjoyed our burgers, they were nice and hot so were the fries!! Restaurant and toilets were extremely clean. Nice place for a quick bite to eat eat !!

Shame Burger King get order wrong

all our food was cold not even warm very disappointing

please get my address right, I live in charnwood close not Sharon way! happens every single time then food comes cold.

Missing food items!! No happy at all

Food was absolutely delicious and so much so i actually finished every crumb. Service was amazing and staff were very kind and welcoming. Atmosphere was very quiet but just what one needs after a long day. 10/10 would recommend more than any MacDonald's. After all, why dine with a clown when you can dine with a king?. One of the workers Adam actually looked alive and not like he didn't want to quit which is always a good sign. Definitely would go there again.

usually arrives hot, wasn't cold but cooler than usual and the lettuce seemed a bit "old" brown at the edges etc otherwise OK

Top tier Burger King food nice and fresh 1000% recommend

Closed an hour earlier than time posted

Half of our food was missing. Food arrived cold. Tried contacting Burger King no answer.

disappointed with attitude from delivery driver, who got lost (can't be helped. but forgot how to speak myself as customer, laying at my door!! needs to remember her customer communication skills. buts me off ordering from app again. never had issues before.

Spent £26 on food that i couldnt eat cause it was vile cold and hard

Driver pulled outside the house bang on time … then drove down to the bottom of the cul de sac for 20 minutes. Eventually came back up the road and sat 50 yards away. I beckoned him from the front door. Food was obviously cold when he handed it over

All good, the seating area resembles school dinners.

Very delicious. I really enjoyed eating it. Thank you

Alway prompt service and hot fresh food. Sadly they have changed the menu recently and are no longer serving my favourite hallumi chilli jam burger. Only alternative is a plant based burger which even though a vegetarian I do not like 'fake meat' as I do not like the texture of real or plant based meat. Hallumi is was great go to option.

Unfortunately could have done with being hotter - luke warm at best.

Staff friendly,place is clean even duringbusy period. Food hot andcorrect pleasant experience all round highly recommend

Staff very helpful and professional Food preparation high standards Lovely burgers and clean place to eat. Definitely recommend the Cannock branch.

Food was amazing! Tasty and fresh. Staff on shift was very helpful, Adam and Ellie and all round pleasant experience.

Can't rate the other things as it was non exsistant. Well where do I start. Ordered food on the screens which was OK to start with daughter ordered a double bacon xL, but the option for no cheese wasn't there so she presumed it had non which is what she wanted, as she couldn't get an assistants attention waited for it to arrive guess what it had cheese!!!! When asked the assistant she gobbed off saying we should've selected no cheese on screen, she tutted, rolled her eyes slammed the one in the bin and ordered the correct one Food was crap, only just warm and for the cost was a bit of a let down. Staff only seem interested in sorting uber and just eat orders. Been to other BK and never had a problem, it's not if it was busy. Come on cannock pull your finger out. On a plus the coffee was good.

Visited this restaurant today.theplace was really clean the staff was friendly and energetic the food was fresh and delicious and they were able to modify my burger for me.

Driver was sat on Sainsbury’s car park for 10 mins after order was collected and when they arrived half of the order was missing delivering only cold food

Nice and friendly management Adam and Phil sorted my order fast n quick thank you Great customer service food was nice and hot 100% recommend this Burger King top tier restaurant

don’t even deliver the correct items and didn’t even get a refund

Great food delivered nice and hot

Decent Burger King, why do people use mcdonalds. Food is miles better at Burger King

my last order was wrong ...whoever prepared my food tonight u get ten out of ten. thanks

Worst burger I’ve tasted in a while

Food was amazing still hot and Ellie was very polite and welcoming

Oh wow. Had a delivery tonight. Shocking. Food cold and the Whopper was awful. Complained to Uber, they don't care. Will not be going back. Can't add a photo unfortunately.

Amazing food, was served by Ellie and Adam great service ☺️

Excellent service with friendly staff. The Whopper was the best. Thank you.

Exceptionally friendly staff. Great fries and believe it or not an excellent cup of English tea.

looks nice however havent recieved my chilli cheese bites AGAIN

Visited on a Sunday afternoon. Very quiet and so service was quick. Not good service though, at all. I’m the only customer waiting with the only order outstanding on the screen. Why do you insist on the colleague shouting in my face line he’s some sort of wannabe army drill sargent of something “Order 939” when it’s quite clearly my order for me? It makes the lad look demonic. Service has moved-on from this, even in fast food. This did in the 1990s.. not anymore. Food was fine - usual Burger King standard.

Burger came spicy not normal and then missing items and cold

burger and chips were nice however they forgot my chilli cheese bites which i payed extra for

food arrived warm but was so tightly packed everything was squashed. not enjoyable.

Excellent a driver that used an insulated bag, not all do, so meal received nice and hot - I dont mind receiving any order earlier than anticipated

driver could not find house. then missing food in order. so someone having ro share now.

Personally I prefer Burger Kings burgers compared to McDonald's.

Delivery gent was really nice and got here pretty quickly.

Friendly staff, hot fresh food. Overalll excellent experience

Missing items that were clearly displayed on receipt. Cold drinks were put in same bag as hot food.

Food arrived cold and dry tasting, fries like rubber like it had been sat for a while.

They were trying to deliver 5 miles away i got a call from driver saying he was at an industrial estate and when i finally got my order 35 mins later its was very cold

the driver didn't show up and ate my food

Great service, food was piping hot, and 5 star food hygiene rating. Had tea on the way home from drayton manor

Order was wrong cold and open on delivery missing items and the restaurant wouldn't answer the phone don't recommend

fab service, polite delivery driver !

The delivery driver left the food outside without even saying it had been delivered and now the food is stone cold so thanks a lot mate not like we’ve waited 45 mins for 3 items anyway…

Ordered the sharerbox and there was no chillicheese bites end the food was not the warmest. Food was good just wish it wasn't missing items.

Food was cold kids couldn’t even stay up for it absolutely ridiculous

No fries delivered with any of the 4meals I ordered and no after asking for refund no refund has been give.

They don't cater for people who are gluten intolerant, I ordered a burger without a bun, I received a hug box with a tiny burger and a small blob of cheese on it. Still had to pay the same price.

Service was amazing food was perfect and the store was clean the ceaser crispy chicken made this hot day that mutch better

Place was good and clean food was amazing will be coming back

food was freezing cold when it arrived

Very rude man almost threw my order at me

Food was delivered quickly but Iv payed for bacon and cheese loaded fry’s but there hardly any bacon

Yet again items missing. How can you have someone checking everything and still missing items, happens far too often at this Burger King

Just tried to order and they had no ability to take payment other than by card or cash. Online app is not working. Unable to do any business have left.

food arrived hot and fresh and in an insulated bag which isn't always the case in the past food has arrived cold. - efficient delivery, pleasant delivery driver

So disappointing, haven't used Just Eat for ages and ordered a Burger King, when it arrived my burger (Chicken Royale) was missing - so frustrating, you pay above the regular price through Just Eat and they can't get the order right!

Very lovely staff, I would 10/10 recommend everyone here!

Absolutely awful, even though order was early food was stone cold, drink was only half full and food missing from our order

I would just like to walk in and order my food with a customer service assistant. They won't take my order and make me use the screen so I will go elsewhere

Food was cold delivery time changed 5 times drinks half full not impressed

It’s amazing how you can produce Hallumi Fries that are harder than stone.

My son s drink was basically empty weather it was spilt I do not know

Unfortunately the drink was missing off the whopper meal and all the chips with the meal and chips that was bought as a starter were all cold and rubbery

Chips were stone cold. Burger was a mess (thrown together). Paid for a large meal, but the chips portion was very small and u got a standard size bottle of pop. Not sure if a bottle of pop is considered a large.

Everything was freezing cold and the ice cream had melted!! Not happy

Food cold bags ripped and wet never ordering again £17 wasted went in bin

Yet again delivery was missing food. Was over half an hour late than advised. Driver said it took a long time to bag up but forgot we can track them and he did three other drops in great wyrley and cheslyn hay before doing ours in Cannock. Food was freezing when we got ours and our order was over £70.

Best tasting Whopper I’ve ever had. I ordered the Whooper meal with a juice drink. The staff are super friendly and helpful. I didn’t know how to use the ordering machine and they helped me. I will definitely be returning to this Burger King again. You guys are doing an amazing job here. Keep up the great work.

Threw chips away. cold and inedible

cold drinks in same bag as food so food was cold

Food was lukewarm and squished. Delivery time kept changing but was late by original estimate.

There was hardly any cheese sauce on my chips, they forgot my ice cream and I paid for a Coke and got a Coke Zero , bit annoying after paying £30

Since this place got rid of the counter staff I now go to Rugeley. I just want to oder a burger "how I want it", remember that tag line? The food is great and the staff are better than the service they can offer, it's not there fault at all, it's management. The instore screens are useless and usually one of the staff comes out to help , then has to put my order through the till. And why do you run out of proper coke so often? The seating area is always cold as well, again management. So basically, the staff and food are good and management is the problem.

SERY was really nice and the atmosphere was really good

Place was empty when we got in. Had to use the kiosks and they had a mind of there own took 10min to order and 3 meals come to £38. Kitchen staff screaming at eash other with football chants. Food was only warm

Ordered about 5.20. Said delivery was around 5.50. Turned up at 6.35 and the food was like warm.

Strange that there is a reluctance to actually interface with the customers any more. Shame Blue Light is declined on a Saturday.

Delivered early, clearly too early, rushing one main item missing 14£ plus delivery charges taken. Refund requested and up to 7 days is a joke. Not the first time as a company you (just eat) need to do more to ensure mistakes are rectified soon Ethan seven days

Dirty restaurant. Food all over floor and left on tables. Would not return.