Mcdonald's Restaurants in Newport

The order never even ended up coming!

Driver rude and miserable some food cold

Chips were freezing cold, was awful

My chips where cold and iam not happy with this service and no sauce and no straws came for my drinks

The food tasted very nice but the wasn’t constructed very well and they gave the drinks with no straws !! Try drinking a moly with no straw lol

Delivery driver completely delivered the food to the wrong house, or just took the food. I was on the phone to the delivery driver at the time, standing outside and I even walked down to where he was to see if I could see him. But the directions I was giving to him on the phone just wasn’t seeming to get through his thick head! I want a refund please! And free food from McDonald’s line road newport, other wise I’m suing this company!

Fries were cold drinks were warm.

Driver didn’t drive down the lane to get my flat & walked so by the time he got to me, food was cold & chips stale. Also no straw or sauces

Food was stone cold no sauce or even a straw for my milkshake chips tasted stale

My drink was nearly empty due to the lid NOT on being on correctly

Order was missing main meals. When the delivery guy was asked about it, he smiled and rode away as quickly as possible to avoid further questions.

2 pancake meals both turned up with no syrup so dry pancakes

I forgot change my address, I rang the devil very man who refused to bring my food or refund my money and he asked for the delivery code, after giving it to him upon the phone and telling him I’d give extra money, he did not turn up with my food and it’s already been paid for.

ordered at 4 said email gunna be here at half passed didn't come till half 5

my drink spilt before i had my order

We ordered a drink but came with no straw also payed for sauces but didn’t come also

Good but my coke fell through the bag

Drink lid off all spilt over my food and not one dip absolutely shocking

the coke was very watered. not good enough

FOOD EXTREMELY COLD.THAT WAS HORRIBLE.THERE WAS NOTHING TO ENJOY,WENT STRAIGHT TO THE BIN.

order made just after 1600 for 1700 delivery. Delivery driver missed my Street, drove around the block and then parked on the wrong street. Delivery driver contacted me to say that he had my delivery and I had to inform him that he was on the wrong street and direct him to where he should be. Would help if they used sat nav then they might find the right address, Delivery arrived nearly 30 minutes late and item missing from the order which happens more often than it should from this McDonald's.

All cold never coming here again

This order was not delivered but my money was taken

Food was talking a while for you to find driver my food had been sat there a while very cold

fries cold, dry and stale, tastes like they were cooked hours ago

it was cold and I threw up eating it

They can actually find my flat which is great

order not received. How can I contact you?

It's OK, don't go there often but do love their breakfasts; best hash browns in the world!

Food was incorrectly prepared, yet again! How difficult is it to prepare a bacon Roll?

Paper straws are absolutely useless struggling to drink the milkshake with it, the fries are cold so do better next time thank you

my order says delivered but has not been delivered. where is my husbands food that I have paid for

never use this restaurant. food took 2 hrs to arrive and food unedible,cold and some of the fries green with the eyes still on them. absolutely terrible service

Absolutely ridiculous especially with a hungry child

it came it was freezing cold all three burgers

Food was freezing & there was a thick black hair & on he bottom of my McFlurry

sometimes I feel it's rocket science doing a order with all the items from McDonald's Newport

cold, and some of the food got really greasy

Food was cold, fries tasted like they'd been sat in the restaurant for ages and not fresh.

Why is there items missing every single time!!!???

Never had my food driver barely understood English and couldn’t fined me

missing items and everything stone cold

Awful delivery after spending £50, cold, late and half the order was missing. When we phoned to ask for help, the staff member was downright rude, hung up on me and kept hanging up everything time o tried to sort it!

Driver was on wrong road I had to walk 10 minute to find him

food was luke warm delivery ordered 10 am , did not arrive until 11 am , i had visions of my order being refused as you had stopped serving breakfast

for 1, arrived at the wrong address! so a friend had to bring it to me, so it was freezing for my children. i’m really annoyed about this! then there was also multiple items missing

foods a bit cold and no straw or dip. driver nice

food took over 1 hour to be delivered, and there was a missing item

the delivery driver was great but thr drinks spilled everywhere in the bag

food came very cold, missing items and my burgers were tossed around and disassembled. very dissapointed with this order

The food has been marked as delivered but the food hasn’t came

no fries with my meal, no dips with meal or selects. no straw. not the first time either 👍

Food from McDonalds was overcooked and stale and incorrectly made!

would of been nice had everything not been covered in diet coke obviously the food went stone cold .... when I mentioned the damaged stuff to the driver his response was " I've been riding up a hill "

Food was delivered very cold,it arrived over 45 minutes after it was claimed to of been delivered and the bags were all ripped open.

Everything would have been great and I would have left a full review only the coke was tipped over and it was all in the McFlurry which had to be thrown out. I’m grateful that I got a refund on those two items thank you very much

It took 40 minutes before the order was even out for delivery and when it did arrive, it was stone cold. Really poor service, waste of money. Order from elsewhere

Hot chocolate tasted like warm water, food was cold, ice creams melted, given the wrong items in my wrap. Barely touched my food, my daughter didnt touch hers. Worst mcdonalds we have ever had.

The order took almost an hour to be delivered and when it did it was not warm. The fries tasted like they were from day before.

ICE COLD FRENCH FRIES BUT BURGERS WERE WARM?

Shocking food is freezing cold an kept changing delivery times an now waited over a hour I’m fuming

driver was rude again, called me, told me to hurry up and then hung up on me

⭐️⭐️⭐️⭐️⭐️Very polite gentleman delivered the food. Food was great 😊

Food was cold and everything was just squashed in a rony bag burgers where squished and flat, chips are cold and missing the cookie for after my daughters food

waited over an hour and then food is absolutely stone cold.

the food was very cold over cooked had to go in the bin waste of money

Wait time got longer and longer, food waa absolutely freezing when it arrived. Fries hard and drink flat where all the ice had melted.

Order didn’t even show left 2 kids starving

Order a double sausage and egg mc muffin with no egg. And they have delivered an egg and cheese muffin

Food was cold so quite disappointed

when the food is hot, it's great. just what you expect. but lately, orders have been arriving either lukewarm or cold as rock. didn't help that the last delivery driver I had came with an opened thermal delivery bag, letting all the heat out in 4°c weather. I know they didn't open it after they got here as they were still wearing the bag on their back when I got to and opened the door.

McDonald’s did not pack coffee correctly causing it to spill all over food which I was unable to drink

I ordered a sweet chilli rap *grilled* with a banana milk shake and chips not only have I had 1 thing missing but 2 they have missed my drink and my chips and they have gave me the wrong rap they have giving me a crispy wrap so i have just paid 11 odd pound for a wrap and nothing else and it’s not even the right wrap🤦‍♀️

Went for a burger/chips all ok.

The delivery journey is not good. Half of the drink spilt out everywhere and all in the ice cream and sauces were missing. This happens all the time

Ordered for the first time. Didn’t disappoint

Food was cold and tasteless. Never again

Typically Mickie D...not 24hrs. Centre of town.

We only got 5 chickennuggets in a 6 chicken nuggets box and there was no medium fries.It often happens that someting is missing from the order.

I had green chips and a biten nugget , came with no straw

Great fast food with friendly table staff to help elderly customers.

the order was slightly wrong as it always is when I order from that McDonald's didn't have the right drinks and the burgers weren't even put together right I had 2 buns stacked on top of eachother and 4 burgers layerd right on top of each other on the both, looked rushed, best part about the meal was the chips.

food was ice cold ,that was my last order,

Although its not a fault of the establishment itself, the number of children making a mess, causing problems and being difficult for staff is unpleasant

They didn’t get my food right and I’m not happy

Dry cold food with item missing

didn't get any hasbrowns. missing the two that were supposed to come with the mcmuffins, the sharebox of mini hash browns and the free one for orders over £15.

For a family that don’t eat pork, I asked for no sausage and no bacon on instructions and what did they add? There was bacon in the wraps😡

Burgers were a bit cold and the fries were cold my Daughter wouldn't eat them and they tasted awful after warming them a bit

Food very cold broken packaging

no straws again. and no dips that I ordered to go with my chicken selects. it's not really that hard to follow an order is it? yet you do it every time

Food was freezing and chips was stale burgers was freezing they forgot my dips not happy at all want my money back don’t just spend £25 for food to come cold n missing items

Food was cold and order was incorrect! Happens far too often!

When my food arrived it was stone cold, especially the fries, and the burger was not much better either. Quite disappointing.

it was i that paid not you. you hadnt worked a day or paid for anything in their luvez i dont want any agfiliation to you i find them offensive xxx

The mini hash brows I paid for a share box and it was the little regular pack

Had a great time with my family including 2 babies. Staff were lovely and very helpful, customers very understanding about us needing space for 2 prams.

driver was lovely the drink spilt but things like this happens but offered ro replace at his own cost. I didn't accept but wanted to say thankyou foe such a kind gesture.

We have not received this order!

the food was delicious and hot and the delivery driver was amazing 👏