Efe's Grill in Newport

Charged me £6.90 for (a little bit of) cheese and chips after a night out. Be careful, they won’t tell you the price, just hold up the card reader. Only saw how much they charged me when I checked my account today. If that’s the actual price, that is WILD. Think they just assume everyone is drunk (I wasn’t) and they won’t notice what they’re paying.

Note that the menu images are very out of date. Menu itself is the same but prices have doubled (e. G. Chips now 3.50, or £5 if have sauce...)

usually good food from here but I had a mixed kebab and it was terrible

chicken burger is the best in newport real chicken breast unlike most takeways frozen proccesed... please never change them

pizza was cold and looked like it was done fewhours ago i asked driver to show me the pizza before i pay i told him to take it back then the boss called me and tried to sell his food for half the price to me i said no

So disappointed, they do a really good kebab but my order was an hour late and cold. Not good

Absolutely delish pizza n kebab to die for I love the chilli sauce thanks efe x

The 'extra large' chicken shish, was unusually smaller than previous orders. I wouldn't even call it large.

The food was late, cold and too much onion in the salad part.

The most succulent chicken . Fresh salad. Absolutely awesome. Bloody huge aswell. Best shish kebab I've has in a long time.

Wasn’t the best pizza I’ve had like cardboard

Not a great place. Purely in it for the money and to take advantage of folks a bit hungry after a couple of jars. I will avoid and recommend you do too.

great food great times were had by all shame about the pool would try again x

Fantastic portion sizes, very tasty food, will definitely use Efes again. Thank you.

as usual fresh and great tasting food. first time using delivery and it was quick and food arrived hot. the whole order was spot on with nothing forgot or missed. best kebab in Newport. would highly recommend.

The food was cold and the chips were very old. It was like they were cooked yesterday. This is the worst delivery I have had

Best kebab shop in Newport - always packed with lush meat and fresh salad!

Excellent as always, thank you.

Great food. The kids loved the garlic pizza

Food was cold and I received a small chicken shish instead of my XL chicken doner

turned up late cold and missing items I will not be using them again

Owner RUDE ordered 38 pounds worth on just eat supposed to get free bottle coke over 30 ..refused to give it ..but he was soo rude !!!

By far the worst food I have had through Just eat. Never again, I question was the wrap even meat.

Wrong food was sent, it was different from what I ordered

Chicken shish - ordered three times now - it's okay but the chicken tastes pretty dry unfortunately. Could be better.

The pizza was delicious but the garlic mushrooms are quite vile, literally just soggy mushrooms covered in garlic sauce

Very professional, quality of food was great, would definitely order again.

Just made an order and the food was amazing again every time we order it’s been better than any other kebab shop we only order from you guys now 10/10 👌

excellent service and great tasting food arguably the best burger joint in town

Food was delicious. Best chips. Crispy but not hard. Burger was juicy and full of salad. Was very impressed with the food.

Wrong Kebab sent, ordered 1 x Doner kebab, 1 x Chicken Doner, received 2 x Doner

excellent customer service and exceptional tasting food especially the pizza, its the best i have had so far hands down

exceptional services with the best pizza range and options to make your own type the people are friendly and cater to a customers needs I truly feel like a king great service overall

Ordered from here a few times now and I can’t fault any of it. Very tasty food, always fresh and quick delivery. May be my new favourite kebab house👌🏼

Always amazing . They always ring so they don’t wake the baby up . Always hot food

Very disappointed, food arrived late!. The delivery man couldn’t find my address. Food is disgusting, cold and very soggy. Kids can’t eat it!! I’ve had to bin it all and order from mac Donald’s. Never will I order from there again!

Burger was freshly cooked and tasty as well... 😃

said my food was delivered, it wasnt. rang them on the phone, they explained they delivered my mates food which was cancelled and my food was too late to be delivered and now i havent recieved a refund when they said i would.

Exceptional as always 👌 great service

wrong order didn’t answer phone

Food was Actully really nice but was ruined as well he delivery was late making the food a bit cold

The food was disgusting the mushrooms were swimming in oil had to chuck it in the bin. The chips weren’t cooked enough , and the kebab was disgusting had to chuck it out the chicken tasted burnt and the salad looked like it’s been sitting there for days didn’t look fresh made whatsoever

always on time! very reliable! Great food!

They forgot my chips! When I rang I could get more in 20 minutes when my kebab would be cold and not a replacement kebab. A shame, j used to like Efes :(

Terrible service. Try to get money from all of their customers

I would order from here again…. But they need to try and get the meals delivered a lot warmer.

I've been getting late night kebabs for years, but tonight they'd put the price up to a tenner for a small chicken shish. This is Newport, not London. They won't see me again.

I always get my kebabs from here. Great quality food can't go wrong

Their food is always amazing! Good portions and freshly cooked. I'd never order a kebab from anywhere else.

Food was 45 mins late and when it got here it was stone cold. Also asked for mayo and chilli sauce on my kebab and chips and they only put mayo, also chips were hardly cooked

Ordered food, said was collected, waited another half hour, food wasn't even delivered! If you ain't gonna send the food then at least state so i can order from elsewhere! Won't be ordering from here again.

Missing a portion of chips , food was lovely.

So the food was decent quality, except that it was cold. Not sure why, except that the courier maybe didn't use an insulated bag. Real shame, it made a nice meal otherwise a bit meh really. Not great.

Love this place to get my Kebab for the train to Manchester, it makes everyone else Jealous when the aromas fill the carriage! Enjoy with a cheeky bottle of Sauvignon Blanc,.. Yum!

We ordered a chicken Shish on chips but on pick up we realised it was a chicken shish(with naan bread). Slightly annoying as it’s more expensive to have chips and they got the order wrong regardless.

Absolutely vile on the phone rang me to tell me hes outside went outside wasnt there then kept pressing my buzzing trying to make me take the food after its been in the car for over 20 minutes

Ordered XL doner. Nice portion. Salad also very good and fresh. Chilli souce perfect. Thank you

good food and good service. defo recommend

Amazing food and customer serveices indeed everyone should try this .....best food

Mixed kebabs,slimy chicken, tasteless lamb.Never again

Customer service could be better

Placed order via Just Eat. App updates with “enjoy your food” and food never turns up. No answer on phone. Don’t use!!!

Good tasty food and nice portions

Ordered food from here on the 30/5/2023, and I wouldn't again!!! I'll be completely honest, the food is nice from here! However, When I last ordered, they got it wrong! When I placed my order, I asked for the sauce to be separate and potted!! As my wife dose not like spice! But when it came, which the delivery was quick! But the sauce was all over the food!! When I rang them! They were not helpful at all!! Basically said they couldn't do anything about it!! My wife is a nurse and had a bad day in work! And when I rang to place my order I explained this and asked for recommendations! And they got it wrong! And then would not help or send me replacement meal!!! I was livid!!! I have ordered from here a few times, and like I said they're food is nice!!! But this was they're mistake and yet he didn't care or want to help and just kept saying" I'm sorry my friend I'm sorry friend!! I will never order from here again!!!

Used efes for a while now but gets worst each time we use ..Slow delivery time Minimum salad no tomatoes or cucumber Kebab more greasy than ever before think its time for a new kebab house

Can't really rate "atmosphere" as its not an eat-in kind of place, but they are friendly enough when I've been in and picked up. App/website is easy enough and order arrived when timer had me expecting it 20 minutes later. So that was handy.

After reading all the negative reviews myself and a colleague debated about ordering food from here I am so glad we did quick delivery amazing food and it was hot I for sure will be ordering my food on nights from here again well impressed

Nice selection and fairly priced. Collected from shop but have had home delivery since.

Amazing food, great kebab, great service

Food was lovely but £15 for a fancy kebab 🙄

Very poor quality food, it’s really an insult to the local community to serve such disgusting food. You could do so much better, it’s not just about serving the cheapest ingredients you can find.

Food was fresh & hot, delivered a bit late

Food was not up to standard Was charged £10.90 for 4 pieces of chicken (shesh kebab) also had chicken nuggets and chips and they were really greasey also my partner shaun is about to go to work who had the shesh kebab and also had asked if they could do fried onions as my partner is allergic to raw onions and was refused not happy want something to be done about it

Don't actually give you what you pay for, just wrap it up and send you out . Very disappointed with service and the food. Never again

Very poor , delivery driver had a white cat in the car and was smoking. Pizza toppings were in the corner of the box. Phoned up to complain and they put the phone down on us. Quite sad really as my last meal there was very good. If I could leave a zero rating I would

My evening began in the halls of Fever. After an enchanting evening of Katy Perry and Ollie Mure’s greatest hits, I strolled back down the high street to find Efes. The exceptionally friendly staff recommended the chicken box, which I was excited to get stuck in to. The chicken was succulent and the chips were crispy. This delicious meal was accompanied by a garlic sauce like no other. I would highly recommend this restaurant, both for a trip with friends or even a solo venture, there are always friends to be made here.

Our food was never delivered no refund was given. When we called the restaurant to find out where our food was we were met with extremely rude staff. Avoid this place.

Never deliver our food, no refund avoid this place

The staff were friendly and made conversation, they also gave a drink whilst I waited, food was very tasty and also reasonably priced.

Dry food no taste rude customer service absolutely vile for of do not ! Waste your time. You would be better off with a microwave meal than this vile mess

Nicely food but be a bit if you're drunk as they try to overcharge you and if you call them out on it they don't like

Nothing special, especially at night

If you’ve had to much to drinks and need sobering up them this is your places, do not eat here if your sober!! Also if you are drunk please be aware they they sometime try charge you extra and take advantage

Food was a 7/10 but delivery times are very slow. I waited 70 mins for a donner kebab and kofta combo at 6:30pm.

Stay away as far as you can! Very rude + overpriced and they don't even understand english!

Found hair in the food, food was cold, item missing and determined not to deliver it. Only I had paid online so couldn't get money back. Told me they had to many deliveries to resolve my issue. Avoid this place. Food terrible anyway. Chicken skin in stead of meat

Absolutely disgusting food. Dry crispy kebab meat with rock hard pitta bread. Only allowed 1 sauce on your kebab. First and list time ordering

Ordered a 12 inch plain cheese pizza and large chips which cost £15.55. I had a message saying my food is on its way 45 minutes after I ordered. An hour later my food finally come. The pizza was cold and hard and there was about 4 chips in the pizza box with it. Never again will I waste my money on the terrible restaurant

Wanted vegetarian, no falafel or halloumi, their attempt at non meaty was the side salad in pitta..lol it's 2021, will be looking elsewhere....

Well we’ll that was the best food I have had from egged grill in Newport I would 100% go again and advice anyone to taste the best Turkish cuisine in Newport FACT well done team lovely customer service too

The food was half an hour late. Chips were very starchy and the hot & spicy pizza was a plain cheese pizza. Will not order from them again and would make a point of discouraging anyone else from doing so.

Waited ages for delivery, wrong food delivered, food was cold greasy. Never again.

Asked if I could collect at 12.30 am only to get a call at 11.30pm saying its ready to pick up?! Food was greasy and chips were cold. Not the best. Most of my work colleagues threw the majority of their food away. I should have gone to Top Taste kebabs, far better and friendlier.

Absolutely disgusting,food stone cold,delivery driver banging my door 2oclick in morning,after ordering at 12, rang them to resolve the matter,they offer a new order to the value, I rang & was spoken to to by the boss,in a very unprofessional matter,I ask to order extra & abviously pay,he was very high rated,& disrespectful towards me, I will b talking this further, food wasn’t suitable for my dogs,freezing cold hard burger , I’m sure it’s against the law to sell food at this temperature.? I guess il check it all out in the new year with environmental health, Please please leave efes grill alone.!!!!🤮🤮🤮🤮🤮

Thanks to lockdown relying on Just Eat - 1st time really nice, polite delivery driver, order correct and delivered on time (if not slightly early against the ETA on the app) - So I thought it's a no-brainer, I'm back so I'll use them again. - Ordered at 1810 and advised by text on way at 1837 ... ETA 1855 waited in the rain outside until 1910 before ringing the shop - concerned for delivery driver - not the best exchange, promised delivery inside 3 minutes. I was going out with a colleague by cab at 1920 but waited until then expecting to take food with me - still no delivery - rang back and shop were not happy. Discovered they'd marked the app as delivered on time (1855) that was 25 mins before ! - They obviously have an attitude attached to a weather vane and change with the wind - simply not good enough. - 2 stars because the first dealings were 4 star service (cold chips but I expected that) ... this time I'm left hungry and out of pocket - Just Eat eventually repaid me.

Efes grill has been a significant takeaway in the heart of Newport for over 10 years. It's a spot where people usually go to order food and be greeted by the amazing, hardworking team after a night out in The Port. It's not only the food you can go here for, but the kind and memorable experience of laughter and enjoyment while you wait for your meal. It also has been giving a hygiene rating of 5 and is immaculate every time you walk in there.

Absolutely appaulled! Goes im to buy a burger meal Was told it was £5.80 as a meal with drink included by the owner collegue, as soon as the owner come in the shop he carried on serving me to be told I had to pay £6.50 . This is false advertisements and I will be calling trading standards, I no its only 70p extra but imagine how many more customer's he does this too.

Best chicken burger 🍔 and chips🍟 very tasty

Ordered a donner meat and chips. There was a sprinkle of meet on top of the chips £8 for basically a portion of chips and sauce. When ring to ask where the rest of the meat was got hurdled abuse at by the owner.... waste of money and poor customer service.

Amazing Food from this place, always have been. Staff always friendly and welcoming. Dolphin Street Resident