McDonald's in Newport

If there was an option for minus 4 stars I would give them that order chicken Nuggets last night and today I've got food poisoning really no happy as I already suffer with ecoli never order from here again

Enter at your own risk. Firstly, we got bullied into buying food from there by a lady chasing us with a litter picker and a bacteria infection. After this, shes aid to us we couldn’t leave the store unless we all bought 20+ items combined (there was there was 2 of us), this resulted us in gaining a lot of weight and after this the worker approached and continued to ask if “we were pregnant”. When we were answering her, the worker said to my bonk eyed friend “look at me when i’m speaking to you”. My little cousin then entered the restaurant (she had down syndrome) and then when she proceeded to order her food, the worker gave her a dirty look and

Fast food place. Staff were nice. Parking was a bit awkward. Drive through, loos. The boards that move as your trying to look at what you want to order are just stupid. I have to wait for the pictures and price list to come back around and hate it. Very awkward 😐

Found it irritating that's there's no menu to view prior to ordering. We're not all on "the app ". Pressure to order based on this . Food is only ever barely warm.

Really good except for one time when they left my food on the counter for 20 minutes and it should have been brought to table 12. 🤔🤔🤔🤔

Gave me a chicken nugget instead of chicken select. Missing a burger and 2 sauces.

Wrong food delivered, delivery time kept getting longer and longer.

Order turned up on time but nothing came that we ordered. We received someone else’s order

All hot food was cold, instructions of no tomato is McPlant and wrap were ignored and sauce for the nuggets was missing.

Wrong order delivered, food was cold, and took longer than stated to arrive.

The chips must of been from yesterday cold mach sticks .

very quick and the deliverer was very polite. you guys need to fix your map however, you sent the poor man to the wrong address.

lovely delivery service very professional and food was hot. thank you guys.

Waited over a hour which I don’t mind as it’s Friday night but turned up and all the food is ice cold. All the ketchup dips and straws are in the McFlurrys

Every order there is always something missing on the meal itself.

28.03.2025. Went through the drive through at 7.55pm. The young lady who took my payment had the worst attitude I have experienced for a long time, so initially a poor experience. However, the food was delivered quickly (and tasted good) and the person who served it was infinitely more courteous than the young lady who took payment.

The McDonald staff can’t read I asked for no lettuce

by the time the food arrived I couldn't eat it as I was too tired. It happens regularly now so we have cut down and will probably stop ordering from mcdonalds soon.

Usually it doesn’t bother me if sauce is missing but I was missing 3 hash browns from my order today which is a joke! If it was just one I can understand but not 3! Need to check orders better

All food were cold had to be reheated for my kids very despondent

as always break-fast over after McDonald's morning wake up meal only one thing no milk for tea?

Food always spot on and hardly any waiting time.

Lovely guy that delivered it for a change and no food missing

Food was hot and cooked wel. Delivery driver was professional. thank you.

EVERY TIME there is something missing!!! So frustrating! When you send £50 on an order for the family and have a child without a meal I can’t explain the disappointment and difficulty this causes! Your quality checking is appalling!!

why do U always fail to send sauce with the items? it's every order, it's not a very difficult order chicken nuggets U even give an option for sauce with it but never send them, honestly it's so annoying as my daughter won't eat it without the sauce, waste of time

Faultless. Polite delivery person

the mccrispy is spicy it does not state that which spoilt my meal as I can't have spice not happy

ordered a nuggets happy meal for my daughter and it arrived with no nuggets. Joke.

Not normally one to complain but the last couple of times I've visited I've been waiting a long time for small orders. I appreciate how busy it can be however, I can constantly hear staff shouting, singing and joking about but don't seem to be pushing out orders quickly enough. Food was fine and front of house staff were friendly

Food was freezing cold threw it in the bin

great dilivered hot it was amazing breadast wrap and bun ... diviered to my door very polite

After visiting this restaurant on a few occasions I am convinced it is consistently the best McDonald's I have been too. Staff are always friendly and attentive. The food is always fresh and hot. I feel lucky to have this as a local.

nothing wrong with delivery... the quality. ALL drinks, ALL condiments , Mcfurry was missing. all food was cold.

The sandwich was empty without any thing just bread

One drop of sweet chilli sauce in wrap please stop being lazy please

No straws to be able to drink our drinks…

food was great, and the delivery was fast, the driver was awesome aswell,

Delivered on time, food was good. Loved the milkshakes.

Got fries with the meal, but missing the BURGER part of the meal

Nothing was missing and easy delivery

Newly done out. Order was correct. Food was hot. Can’t complain.

Food was cold soggy and missing family for four meal

Food was very cold upon arrival:(

Everything was fine but got the wrong bacon roll

Ordered food at 11:16am and was not received until 12:20pm, restaurant took so long to prepare food that courier didn’t end up leaving the restaurant until 12:10pm food was cold and courier couldn’t find my house even with instructions, combined failures all around.

Placing the order was simple and easy, however the delivery process not so. First I was told delivery time of 21.50, then 22.00 then 22.15. By the time it got to me the food was already cold so it was not enjoyable

courier did not deliver the order

Absolutely diabolical. All 3 sets of fries we ordered not in the bag. Every time I’ve ordered from here there is always something missing but never this much. Who does the final checks before things are sent out?? Won’t be ordering again

Yet again no sauce which I paid for and no straw or napkins!!! This is happening all the time why????

Good McDonald's. It's a shame it's gone cashless and for that reason I won't be going back

fries we're stone cold. missing items. we ordered to try the chili cheese burger and that was missing!!!

What a joke! Went to the McDonald’s drive-thru at 4:30 and ordered through the app. Waited 20 minutes, only to get home and realise the order was wrong. Had to go all the way back, and while they did fix it, there was no real apology. Absolutely disgusting service!

Food was very cold upon arrival although delivery was fast the food was not fresh n hot

Delivery was delivered elsewhere so never received it so delivery driver obviously didn’t ask for the code given with your online order.

ordered at 17.30 arrived almost 19.00hours

Collection order delivered driver or Mac Donald’s didn’t check the order numbers

Absolute joke most of the time ,the food is thrown together n practically thrown at you wile everybody stands around doing nothing

3 items are missing from my order. my sugar donut and my garlic mayo dips.

Arrived on time but food was cold and soggy.

Came nice and warm. Burgers and fries cooked perfect and the best milkshakes we've had.

Would like a re fund my food came back freezing couldn’t eat it, went straight in the bin

So fed up of yet again not receiving straws for drinks orders!!!! Why is it so difficult 🤦🏻‍♀️

Waiting to long at drive through, was the only car there 🙄

colder than coming out of the fridge. if you can't deliver quality then don't deliver at all

Normal Macd. Only one moan, double espresso is £1.59, at Spytty it is £1.39. Why?

Everytime we order from here, there is food missing from our order. no fries with meals including the happy meal, no sauces with meals even though they are selected, no straws with drinks.....how on he'll u suppose to drink a milkshake without a straw! this place is becoming a joke... this is the third time in a row that they have messed our simple order up. SORT IT OUT! I will be making a official complaint to the manager of that store in person.

10/10. Lovely hot food. Order all correct

Missing milk and sugar for the tea, the coffee was look warm, no jam with the muffin which was cut badly and overcooked and the hash browns greasy and stuck to the paper

ordered from multiple McDonald's and consistently keep missing items from the order...how hard can it be

I ordered the spicy veggie wrap and received chicken. I’ve been vegetarian for 10 years and haven’t eaten meat since. I’m extremely disappointed and upset by my experience today

Ordered via the app on the 18/01/25 a meal for myself and my partner, I ordered a veggie spicy wrap and it came with chicken inside instead, nothing particularly seems alerting to the manager when my partner phoned up and told them and all they did was apologies, but that doesn’t stop the fact I’ve just accidently eaten chicken after 10 years of being vegetarian. I’m incredibly disheartened, upset and shocked this has happened and there’s very minimal ways to contact anyone about alerting head office about this.

No straws and over an hour late. Appalling

wrong desserts, missing condiments

food was stone cold went in the bin

food was cold in edible, chicken mayo overloaded with mayo couldn’t eat it. requested a refund and got a grand total of £2.52 by off a £12 order!

Coffee came quarter of the way full, food was freezing. Also forgot the dips?

Said delivered when I haven’t received anything

Always room for improvements Grandchildren enjoy it here Lattes are OK.

Recieved a small coca cola instead of a medium

Wrong item delivered, i ordered the mcmuffin duo for 2 and got pancakes, not happy at all as i cant eat pancakes

Once again missing items. Never had a complete order from them. I'll never eat at McDonald's again. Prices shooting up and can't even get the order right

My food was/is stale, hard. And cold. The only thing edible is my cookie and my milkshake.

Large Coke had a little bit left in the cup because it was dripping and leaking everywhere all over the floor inside my porch, told courier who totally ignored myself, not happy with this service.

Very happy had no money on me to give them a tip absolute gutted

got here on time but was a bit squashed but otherwise perfect

1.5hrs for delivery and when food arrived it was cold!!!

Chicken in a cheese box … burger missing bacon and all food arrived cold as driver calls me twice as he was lost….awful meal

Went to get some food tonight and the entire team working was so lovely! The gentleman who took our order made us laugh so much and had a young girl with tattoos and brown hair give us our food, there was a tiny delay but she let us know and kept us updated and offered us free desserts! She was so attentive and wonderful. Unfortunately didn’t catch their names but hope this feedback gets back to them. They were amazing!

knocked the wrong door was rude when we asked for our order

Once again I have 20 chicken nuggets with no sauce at all I ordered 4 dips and a large milkshake with no straw happens every time I order

half of the order was missing absolutely shocking that someone cant read an order sheet and get it right!

Driver was fantastic I put wrong address and it was easily sorted

Delivery time changed constantly and when it finally showed up the drink had completely spilled

Half my drink has also been spilt along with my cold food that was just in a Lidl bag not even zipped up

missing a milkshake but otherwise good

Didn’t get my fries with my order.

this place is always hit and miss. usually cold but missing fries this time

2 small fillets of chicken, no balsamic .

chips cold, burgers warmish tasted ok