Mcdonald's Restaurants in Newport

Very polite staff at drive through. Very good customer service

We ordered it to the wrong address and we messaged and rang the courier several times to try and changer the address but he refused to drop it even tho it was only 5 minutes from the original address I demand a full refund as I never received the food and am very angry with the couriers service

Turn up with 4 chicken nuggets and 2 chicken strips

They actualy found my house. Nice

Wrong order sent, ordered again and it came late and freezing cold

The food was not that hot it was cold

delivery was on time and driver was polite.

once again the courier has shown no care in making sure the food arrives in an acceptable condition. takeaways cost far to much these days just for someone to smash it to pieces and walk off without being held responsible...... 27.19 to just go straight in the bin because a drink exploded and made everything un edible

my food was all cold and i was missing some items also the lid to my porridge wasn’t closed fully and had dripped on the side and i didn’t get any jam with it

It was never delivered!!! I even went down to McDonald's on Lynne road and ordered the same meal!!! I want a refund and a refund for the second meal I had to purchase!! Absolutely joke!! Even if it were delivered, over 2 hours is absolutely disgustin

I didn't get two items that i ordered

we got hardly anything we ordered i demand a refund this is not the first time this as happened we are fuming and it was late this is unelectable you need to do your job better !!!

My drink was half full , my drink spilled all in the bag and went everywhere and my food was freezing

how in the world were the ice cream still frozen but the chips stone cold you actually serve people this mess is a joke not to mention once again missing items !!!

Drinks spilled everywhere food ruined no syrups for pancakes half my food missing

the food took ages to prepare, but you can't expect much from a maccies. delivery was fast and food was still warm

Your driver is an agressive,rude man,but your map is wrong too taking the drivers to the wrong road.

We ordered the Minecraft Big Mac meals, but did not receive either toy with our meal. We were therefore overcharged £3.40 compared to buying regular Big Mac meals, which we can't even get reimbursed for because the toys are not itemised.

First time ordering for delivery. Food arrived hot. Will order for delivery again. Driver friendly and polite.

No fruit bag for my son and food was cold

We've always ordered from this McDonald's but the last few times have been horrendous. Twice in our meals we've found long hairs, one pure black and today a long blonde hair in my mother's burger. We'd strongly want the hygiene standard to improve and find less hair in our food!

Nice clean friendly mcdonald's.

only 19 chicken nuggets when we paid for 20

Didn’t get my toy and food was stone cold

Never turned up spoke to driver he said gps sent him the wrong way and then next thing it said delivered which it wasn’t annoyed!

The delivery driver was really nice & quick

Spent £45 on an order as a quick meal for me and the kids and was cancelled by first driver the. Food was sat there for 25 minutes before another driver collected so food was stone cold took the order back to the restaurant who wouldn’t do a thing and left the food with them as it was inedible and then was told by uber eats that 45 minutes was perfectly acceptable and would not be issuing a refund never had such shocking service from both parties on all my life and it was kids meals aswell they should be ashamed.

Large Coke spilt in bag as wasn’t in the cup holder and spilt in the McFlurry and over my carpets. Very disappointed

I ordered a raspberry and white chocolate pie and they gave me apple pie, I don’t like it and it’s gone to waste. Waste of my money and I request a refund

Well serviced, clean McDonald’s. The workers are really cheerful there too! 😛

The drinks had spilt and the ice cream had melted. This was disappointing. I took a photo just in case. The Fanta was leaking everywhere. It was a hassle to clean up. Please make sure the drink doesn't spill next time.

The driver we had expected us to go to him and get our food, he called and said come outside

All food was Cold Even the coffees ?? Coke spilled everywhere,Forgot Dips, was an absolute disaster wish I had not ordered as total waste of money

Food was it delivered to my address so 20 quid out of pocket

Ordered a chicken share box and they didn’t put the McNuggets in there, Such a waste of money, disappointed.

stone cold only offered 6 pound tefund on 24.45 orfer

the food was delicious and hot and the delivery driver was amazing

the delivery driver was a breth of fresh air good man 💪🏼💪🏼

Your driver got lost. I texted him with instructions and asked him to phone, but your driver completely ignored them.

The chips were cold and they didn’t send my burger - disappointed

Didn’t even come, how have they let someone have my order without the code also.

The food was cold and falling apart I could barely eat it, it all came but it was not in good condition

Ordered a big stormzy meal haven’t received my drink or McFlurry, order a extra McFlurry haven’t received yet either

fries we're cold no sauces I asked for and sent me a coke instead of a vanilla milkshake that I ordered I'm nor impressed as I cannot drink coke as it does not agree with me .

no extra vegan patty that I ordered & no dressing for the salad either that I also ordered.

I ended up missing one of dips and one I wouldn’t have ordered because of my intolerance to spices. Other than that the food was fairly cold. The good parts was the McFlurry smarties and banana milkshake, in fact the milkshake seemed to be more tasty than before

My two "large" fries equals one large fries not happy

Fantastic experience from McDonalds

Waited ages for food, was nice when it come

Food kept being delayed over and over again, then was stone cold. They didn't forget items like usual but I think this is the last time we'll be ordering from here

ordered no pickles cause allergic pit no pickles on the box yet two big ones in burger

half of my order was missing £20 worth of food and 2 of my kids didn't get there order still waiting on a refund had to use more money to order food for them again as couldn't wait any longer as they were hungry macdonlds needs to stop rushing and concerate on there orders and double check before they send there orders out

Cold food, missing chips. Burgers a mess. Really disappointing again

Look nothing wrong with you guys just McDonald’s are useless

Ordered breakfast at 8.58 arrived 9.48 coffee two sausage egg mcmuffins and two hash browns had to be binned as they where stone cold disappointed

Didn’t even attempt to deliver food

Really good service and friendly staff

Don’t need a refund for whole order but the order is wrong missing my bacon egg muffin replaced with a sausage one instead and I can’t eat sausage and half of it was cold. And ordered around 8 am delivery time took so long changed multiple times and then the order isn’t even correct. Absolutely abysmal!

Never delivered my food and gave someone else it without my code how is that possible

Freezing food, delivery over an hour later than told. Rubbish.

Didnt respond to my notes where i asked for the latte to be a toffee latte as i couldnt find the option

Ruined my night wrong food and freezing cold

missing items not good now son don’t have his food to eat, won’t be ordering here again!!!

Must have been cold before given to driver as he arrived straight away no problems with driver mucdonalds on the other hand

Great driver and polite First time everything was in my order

My initial delivery time was estimated as 6pm. I placed the order at 17:30. It was delivered at 19:20.

Food was lovely fresh and hot thank you 😋😋😋

An average McDonald's with friendly staff. The car park is small and the drive thru can get very busy during peak periods.

cool guy found it funny i had the order number 0000 👍

Great service, usual great quality too. Very busy on my visit, but was served very quickly.

Food is freezing estimated time going up

Really annoying having to pay for sauce for them to never give us the sauce everytime

Only delivered 3 out of the 4 burgers that was ordered, unhappy.

Driver went at collected petrol whilst on way to deliver

Late food Was cold didn’t have everything we ordered was really bad

Do not use there delivery service uber eats McDonald's blame them when your order is wrong less chicken nuggets will give you the run around to top it all no refund will not use again my advice to you go yourself and check it before you leave con artists

One burger was missing out of the family deal

food was stone cold and took an hour and forty minutes to arrive. the worst delivery I have ever ordered

Horrendous - missing half the order!!

kids happy. fast and polite delivery

Quick, meal. Not very good for you

All Excellent and Friendly Delivery Driver - Thank You

the food was cold slthough i only live 1cmile away

All Excellent and Friendly Delivery Driver. Thank you !!

Food was freezing when it arrived

Got someone else's order. I don't know how to send a photo of the food I received that's not mine.

Food was freazing and once again items missing

Whole order was wrong and courier said that it was delivered and I’d have to accept it as it was the restaurant that got it wrong

All Excellent and Friendly Delivery Driver. Thank You!

Delivered to wrong address don’t know how they got it with no code

Courier was very polite. A lovely handover. Food was of good temp, fries were salted and nothing missing. First time in ages that I can say I enjoyed all of the food. Thank you Courier & McDonalds 🙂

this driver is exceptional I'll pray I always get him

Stone cold food. Katsu Chicken contained 1 VERY small chicken fillet. Won't use again

Kind friendly but should probably get off the phone while delivering the food to the front door over all tho good job

didn’t deliver my donut or milkshakes!

Lovely handover from Courier. Nice and polite. Thanked me for the tip which not many do. Food: fries were unsalted and warm, not hot. Even the burger was hotter than the fries. No items missing.

Gave code before driver opened bag. Food missing

Food was hotter when using delivery than when you go through the drive thru. Might even go as far as saying it was quicker to.

Lovely man who delivered but the food wasn’t very warm.

All Excellent thank you and Friendly Delivery.