Mcdonald's Restaurant in Shropshire

Food freezing, paid for sauces received none. No straws, bag opened. Really bad service

not very happy, been waiting a long time, all my food is too cold to eat, it's stone cold! I would like a refund, terrible service, not happy.

cold chips, missing toys, missing source. always happens. how hard is it? idiots

I am severely disappointed I ordered the food at 11:30 pm and it then showed up at 1:30 am it was a disgrace

After waiting over an hour for the food, it arrived cold and missing 3 items!!!!

You forgot my netherite sauce was props looking forward to it bring it Here okease

delivery kept changing food was cold

No cheeseburger,food was cold and took just shy of an hour to get here

missing toy straw and foods cold

Courier's fault. Watched then collect the order and then sit at another restaurant for 20 minutes, then make another delivery first. Ice cream melted, hot food stone cold.

I ordered the big Mac micraft movie meal and no collective figure was put in the bag and it's. not the first time this has happened they may of run out of stock of the collective figure and happy meal toy or they could of just not bothered putting them in at all in the first place and I ordered the chicken nuggets happy meal for my son and ordered the toy but sent the book

the Minecraft meal didn't come with a build a toy

Food was cold and item missing

No straw, missing food and missing sauce and food was cold

chips were cold, we also didn't receive our collectable figure

ordered for the mindcraft toy but nothing came

forgot my fries and chicken mayo

The fries were absolutely stone cold,

my son wanted these meals for the toys that come with them. and they never arrived.

Missing some of my order and the coke is flat not nice at all shame

Friendly driver, overall tasty food but missing some items

Drinks bag was open and Minecraft toys missing , 2 very unhappy kids 😔😔

Missin loads of food and it was really cold really bad service

Missing ALL the chips on ALL meals and drink was leaking, so only half filled

driver very rude my food was cold

The food arrived and it was cold and stale and has a lack of taste must be one of the worst maccies orders I have had from this restaurant truly disappointed as was really craving a cheat meal tonight

no straws, no dips, and happy meal included a book instead of a toy as requested.

Wrong food delivered by driver, and driver very unhelpful, rude and dismissive. Drove to McDonald’s and they were extremely helpful, and remembered bagging up our order so it was definitely a driver error. Re-made correct food but quite a frustrating experience.

We had a scrap while we waited and he was a chill ahh guy love that man recommended him

It’s McDonald’s so expect cold to warm food, but this time I actually got everything I ordered and didn’t miss anything.

Food was cold and missing half of the order!!

Absolutely great actually delivers it and found the house

Didn’t get my McFlurry. Food and coffee is cold

still waiting for the rest of of meal to come or refund

driver was super nice and friendly. food was ok, warm

How do you guys manage to be min early yet Still send out stone cold food you cook it all in bulk with no quality control whatsoever certain times a day the food is fantastic nothing missing hot on the dot but 99% of the time it’s either 90% of the meal missing or it’s stone cold. There is never any happy medium it’s one extreme or the other shame really because it has true potential to be the beat around as the staff are quite nice just a shame the quality control for the food is so poor.

After thinking about having some Mc Nuggets all-day I haven't been disappointed they were as delicious as always

the delivery driver switched mine and someone else’s food

Everything was stone cold which made it inedible, a waste of £19

not happy app kept changing waiting time it was due at 17-50 drive wasn't very pleasant when I told him and the food was cold this was meant to be treat for my granddaughter and Big Mac was very squashed and bun was hanging off it this isn't the first time it puts me off ordering from McDonald's and fizzy drink was very flat even though it had ice in

correct sauces not delivered, otherwise all perfect

Egg inside my wrap was green in the egg whites indicating spoilage, the rest of food was fine

Food was stone cold, driver didn’t know where he was going! 30 minutes late! Really unhappy!! Sort it out!

No fries for the nuggets meal. One burger from 2 ordered. And no pudding. Shocking

Food cold and arrived 2 hours late

My french fries with medium meal not delivered

food over hour and half late , when it turned up food was all cold

Was 45 mins late and arrives stone cold and wrong itmes

i never received my order i am extremely angry how us rhis possibke when i gave to give a deluvery code at the door

Food was freezing and wrong drinks came my 2 year old wanted milkshake and it came as a coke! Had to warm up the cappuccino and then food it was that bad!

food took an hour to get to us and we only live a 1 minute drive from mcdonalds, food was cold and inedible

delivery perfect, food stong cold

Food is freezing and a missing meal

It was great but you forgot to add sauce.Please don’t forget to add the sauce.

Food was stone cold and inedible

my drink was half full spilt over some of my food which made it soggy and cold so I couldn’t eat half of it, and my sauces were missing

Absolutely shocking, cold food under cooked chips , and half the chips were missing , avoid this place like the plague

Missing drinks an some of food cold

food got here in great time, but all chips were cold, chicken nuggets were cold, burgers were like warm at best

Impressed with how fast it vame and was still hot

food was cold and squashed. not happy 😞

Didn’t include our wrap meal, not very often you actually get what you order from this restaurant. Wouldn’t mind but they charge you the earth for food you get even get. Great to add to your profit margin, not!

The Driver was lovely and helped close my door as I had no hands to shut it. Very polite too. McDonald’s though are useless and kept delaying my order which keeps happening when I order.

Ordered a medium quarter pounder meal and got given a filet o fish meal instead

happy meals were damaged, food was cold

everything was cold whenit arrived

The food was cold. It took quite a long time to be delivered.

I pre ordered the food. for 10:20 2 hours prior and it still turned up late. when it arrived it was stone cold. I haven't had a McDonald's in over a year and this just was a perfect reminder why.

Food was completely wrong, not what we ordered

Really annoying when they forget 2 happy meals and I have to pay for a new order and the delivery fee etc

Turned up over 1 hour late 50% of the order was mistiming the rest was stone cold freezing and the McFlurrys was melted completely and like water

Food is absolutely freezing cold

Unfortunately by the time the food had arrived it was cold and soggy, the icecream was more or less melted. The delivery driver was lovely though and did apologise for the wait. Not very often i have a bad maccies and these things do happen sometimes

My order was over an hour and a half! The driver was waiting for 50 minutes at the restaurant for my food the restaurant said that they didn’t have the order. The driver phoned me. I had to speak to the restaurant. They said that they didn’t have the order as it didn’t go through the till so then they had to manually do it for the driver had to wait longer. My food arrived an hour and a half after I ordered it. Was not the delivery driver’s fault. It was the restaurant it was awful. And cold.

no hash browns absolutely useless

stone cold... looked like it had been chucked together!!

Fries weren’t very warm and serviettes and straws were missing from bag

Missing items and some of what was received was wrong.

Says delivered but wasnt waited 2 hours for nothing to turn up as there driver probably eaten i !!!!

always have 1 or more items missing every single time we order

What is the point of ordering pancakes and syrup when there's no syrup and the food always seems to be just about warm. I'm disabled and there are times when I rely on food delivery ..... every time there's something!!!

extremely late. food not was warm.

I have had breakfast wrap McDonald’s close to battlefield and the staff are super fast, respectful and friendly.

Offering 15-30 minute delivery when it’s an hour.

Bad experience no dips for the chicken nuggets no serviettes some of the items were missing terrible service never again

Good food. nice and clean.staff nice but the music is far too loud not everyone wants to here music in a restraint. Especially that loud.

the food was cold, even the tea wasn't hot, time was pushed back 3 times, not happy at all

Usual Mc's food and drink Modern clean restaurant but parking can be a problem when busy

why do they always forget the sauce? and it's always cold.

We have not received any food yet it says it’s been delivered!! Not happy!

Having visited a few McDonalds lately, we found this one to be quite good for a change. The food was brought to our table quite quickly after placing our order. The place was reasonably busy, and most of the tables were quite clean. However, the bins inside were all full, and no one seemed to be keen to empty them. People were having to leave their trays full of rubbish on top of the bin area until what appeared to be a manager took it upon himself to empty one of the bins. Other than that the place was very good.

It was good this time thankyou order was complete.

An item was missing from the order

Always great staff. Plenty of room.

My food is freezing, I am missing a large fries, a large coke, sauces, I have also received 5 chicken nuggets inside a 9 nugget meal, and only 7 mozzarella dippers inside a sharebox, this is outrageous I want a refund immediately!

our poor driver was sent to the wrong address by his sat nav and then had to phone me so he could use his phone to find us! such a lovely bloke and it's obviously your apps fault. refund please as all the food was cold but the driver was lovely!

amazing several very happy nice a polit need more like here

Delivery arrived late so hot food was actually cold and had to be reheated but once heated was very tasty. an insulated bag would help greatly

Fab delivery drive and hot food!

don't usually complain but food was late and cold and the two burgers not in boxes were squashed chips tasted under cooked and quite a few black at the end of chips. my wife was nit impressed as my grandson was here as it was his birthday. usually have good service and good food. not very happy.