McDonald's in Shropshire - Phone Number, Reservations, Reviews

Ignored us at the drive thru so we had to go to first window. Food was ok. Asked for a vanilla milkshake.... Think they threw everything in it. Was disgusting

As often seems to be the case, the ice cream machine was broken so no McFlurries to be had. My burger was dry but my wife's was OK. Good news is that the restaurant is powered by solar and wind power.

Super clean. Little kids play area.

Good service. Fast food. Lovely clean restaurant which uses a lot of renewable energy!

Come here for food and always seems to have no milkshake, the coke 🤢 like more syrup then anything, doesn't taste nice, staff though friendly and cannot fault them at all, just shame about the food,

Order JL41! Food was fine but very annoying when there's 3 hash browns missing!

Really quick, friendly service. I am really sad about the removal of the sour cream and chive dip from the menu, but that's not Market Drayton's fault 😢

Nice and clean Friendly staff Food was hot and fresh

We were passing through and stopped for lunch. I was pleasantly surprised by the cleanliness and service in this branch. Probably, of all the McDonald's I've been to in England, this one gets the highest rating from me.

One of the cleanest McDonald’s I have been too, and the staff seem to care

Breakfast is always amazing, evening is awful, there's always something, last time food was cold and old, this time the mccrispy was raw in the middle

Very good a little slow on drive thru

Nice atmosphere and friendly staff. Food took long and arrived cold but issue resolved quickly and the place is new so we should give them a chance. The views were lovely and it has great parking. It was also very clean and hygienic. Update: From my most recent experience the food is now warm just like other McDonald's restaurants and is delicious and service is much better! Highly recommend this place as it is interesting!

Nice and clean and very accessible..

Came here a few times around 10pm, usually two members of staff on, takes around 5 minutes to take an order on drive thru, 20 mins to get payment taken, further 15 minutes to get food.Baring in my i’ve been the only car in the drive thru.Appalling, may aswell go in there myself and make my own food.Dont reccomend

This is the slowest and worst McDonald’s outlet I have ever ever used. The drive thru is painfully slow and 50% of the time the food is wrong. I don’t bother now

Absolutely worst McDonald’s in the country can’t even get the simplest orders correct hardly any staff and foods always cold give your heads a wobble and pull your fingers out

Visited market Drayton branch this evening Waited 7 mins to even give our order at the drive through then had to wait 20 mins in the drive through for one burger absolute joke of a place , never have milkshakes or promotional items which are always out of stock stay well away of desperate travel to Whitchurch !

Despite some poor reviews, I've always had a positive experience here: friendly staff, well presented food, the food is as hot as McDonald's food gets, tasty and good value for money.

Just been through the drive through at macdonalds in market Drayton. Very friendly staff and food usually very good. I pick up 2 customised cheeseburgers for my father who is in a care home a few minutes drive from there. Usually come twice a week to macdonalds for him. Today the one burger had no top on it. Didn’t realise until I arrived at the home. He was very disappointed because he was unable to hold it so he could eat it.

Food was ok and nice and hot but they had no sparkling soft drinks for some reason. Service was a bit slow but perhaps they had a lot of online orders. The place looks a bit scruffy, especially as it is a dairly new store. I would go there again but its not the best Macdonalds i've been to.

One of the best I have visited spotless clean food spot on service above and beyond brilliant experience.

Twice I’ve had to sit in here for hours waiting for my car to be sorted at a garage down the road. The staff are so welcoming and lovely. Feel comfortable staying in here for periods of time. Loads of parking. Always clean. Food is so fresh.

Called here on a Tuesday afternoon off peak. A fairly new McDonald's outlet, so its relatively clean, tidy and well decorated. Food was hot. Staff were friendly and welcoming. EV chargers are available here too. Ample parking available.

Slow never got any milkshake staff Carnt be bothered

The service is so slow that I think they are breeding, and growing the animals for each order. And my large fries was half empty. It would be actually be faster to drive to Whitchurch maccies, order, eat and come back to Drayton. If you can't get a decent flow in the kitchen even being a new branch, you either need better training or better managers. Updated march 2024 Wait times have gotten a lot better and generally orders are correct, however, ordered a big Mac right that only had a single burger in it...

I thought it was meant to be fast food

Very clean, staff efficient no problems, injoyed it.

The taste between the 20 chicken nuggets and the 6 chicken buckets have 2 complete different tastes,sometimes they forget to give you your sauces,and nearly always get my order wrong,I ask for a hamburger with just ketchup but they give me everything but ketchup and sometimes they give you no straw(s) with your drink(s)

We'd planned to eat at the local Morrisons café, but that was shut, and we couldn't find anywhere else that looked decent; so as a last resort, we ate in at this branch of McDonald's. Now, living in Whitchurch, we have first hand experience of a badly managed, slow, disorganised branch, so we approached Market Drayton's version with a sense of trepidation. Well our fears were not realised: the food was hot, plentiful, and tasty, and the service quick and professional. There was fairly modern pop music being played, but it wasn't too loud. I can see that other reviewers haven't had such a good experience, and ours may have been a one-off, but we'll certainly go there again on the basis of our first visit.

System down on arrival so couldn't even order a coffee. No issue with staff obviously and can't comment on food and drink. And store was emptying on arrival so can't rate atmosphere

Always good what more is there to say

Large fries were only half full and the coke was flat. Only thing which saved this going lower was the raspberry and white chocolate pies so so good

As usual it's McDonalds at their very best, ordered a drive thru cheeseburger! That's it, nothing else a cheesebuger. Told to park on the waiting bay 30 minute wait for a cheesebuger.

When we went it was quite quiet. Saturday night. Plenty of parking.. bins were quite full though.

I'm not sure who is managing this place bit where's the food. Ordered a simple breakfast and sat waiting 20 mins later and no food. Looking around everyone the same. Its meant to be fast food! Appears to lack proper management.

Always excellent when you collect

I have called in about 5 times in the last 3 months and the ice cream and milkshake has been off every time. Ridiculous.

Worst mc muffin I have ever had roll has rock hard (overcooked)hash brown soggy,full of oil,this isn't the first time either I have visited this place won't be going back .

The slowest drive thru I have ever come across. Ended up driving off after waiting for 5 mins for someone to take payment.

I never go to this place or any of them tbh

Nice clean building, but everything standard Mcdo.

We visit this one at market Drayton always while passing and super service and facility every time

Mc Donald's is(s)t einfach Guuuut. Recommend the Movie füa die Hardcore-FunsenTräger-Fans

Absolutely appaling service ordered a coffee & McFlurry waited 20 minutes in McDonald’s . The five other people in front of me given wrong orders . Will never come here again. The staff are more interested in the drive thru. You might as well close the main eating area , I felt we were treated like second class citizens .you need to get your act sorted !

29 minutes to get 2 veg deluxe 2 cheese burgers 2 6 nuggets and 2 mini ice creams. What a joke.

Grim. Place dirty and food cold. Music cranked up its like a disco. Manager stomping about shouting....hardly customer friendly. Place is appalling. Should have realised before I came in as no body is here and Place is deserted. Can't believe this place survives. Definitely avoid at all costs and find somewhere else to eat. I'd rather eat my own leg.

Great new Maccies, no complaints which is unusual 😂 service was nice and fast and the staff was really nice 👍

Awful no milkshakes ever ...no ice ..service is rubbish..always get orders wrong .

There is rarely milkshakes available at this branch in two weeks I’ve tried on different days and different times and none available!!!!!!!! Unbelievable it’s as though there discontinued!!!!!

Absolutely grim! McDonald’s need to address their franchises. And their own complaints policy and procedures. Machine out of paper and no order number to go with. 19 orders one grill chef, really didn’t know what she was doing, nor did the second serving. Manager and “her crew” were ignoring the front cleaner whilst chatting amongst themselves and a non purchasing manager of public. Filthy dirty, inner cupboard shelves blown mdf, there’s no point using hygiene spray on absorbent surfaces. Kitchen surfaces were equally filthy, staff were shambolic, food was burnt, hash browns and coffee both stiff and cold, toilets filthy, Manager was disrespectful to the first degree. Totally disregarded my honest and genuine complaint, then got “nasty”, effectively taking the Mickey. I videoed but all contain expletives from me, so I won’t post. I’m an involuntarily retired former chef with an unblemished hygiene record. Finally, exiting the car park which was littered and equally filthy, not de-iced, too sharp a bend. Ormskirk beware!

Regular local customer - AVOID. Absolutely random if you get what you order. Always unclean. Sometimes food is cold. Common to wait at least 15mins with no queue, then food to be cold and wrong - this is the worst! Kids projector game broken for months. Staff so unpleasant it is a shock when one is helpful. Lately see no food being done and staff loudly stood around laughing and joking near drive through windows. This is a new premises that is NEVER bustling like other McDonalds and yet staff can’t handle making food, keeping it clean, and being pleasant. It is so tatty it looks like a motorway service station and yet is the FLAGSHIP eco store.

I've been waiting 20 minutes for my food and I'm still waiting,service is very slow. You come in here because it looks good but no. I recommend going to a different McDonald's.

Best McDonald’s I’ve been so far, clean. Nice staff too

Hate it, hate working there, hate eating the food, made me feel sick, staff always shouting at me for making mistakes I haven’t been taught for certain things. No staff are helpful, I feel lonely and depressed working here, mostly tired of the way I’m being treated and disrespected by the staff for not knowing what I was doing because I never got taught a certain job they are making me do. I’m tired of this place, my mental health has been effected by this job. It’s causing me stress and my mood has changed badly.

I go every day to pick up a large latte and I am always met with happy helpful faces

Have been here a few times now Food has been always late. Last time was a 25min wait just for a single triple cheese burger that was cold. Today they practically run out of nearly half the menu. So ended up with nothing 😒. During my wait I could see into the kitchen and the floor was absolutely disgusting. I have been to many maccy d's during my travels around the UK and would dare to say this is the worst mcdonalds in the UK. I will be travelling further out to whitchurch in future from market drayton

Expensive for low quality food and the electriccar charging pount is the most expensive I have ever used

We visited but the restaurant has very few tables now, so there was nowhere to sit.

No matter what you order its never served up as you ask.

I ordered once and they messed up and a month later I order the same thing again and they still mess it up. There was also a hair in my food.

Got the order wrong and as you drive away look at your order was three miles away before looking at it

The Cheese melt Dippers where cold and very small and hard DO NOT GET CHEESE MELT DIPPERS!!!!!!!!!!!!

Pop into here once / twice a month and the staff are so friendly and polite . Food is always hot and customer service is the best. Well done to you all you are a lovely happy crew and its always a pleasure to visit

Is it everyone’s first day, every time I come? How hard can it be to pre-heat food and throw it in a bag?

Ihr müsst viel Zeit mitbringen, es dauert lange bis man die Bestellung bekommt. Etwas unorganisiert. Ist sauber.

No coffee no milk shakes for the kids no ice cream

Very friendly staff. Short wait for food, don't mind that if it's hot and fresh which it was. Had the Big Tasty with bacon and it was really tasty indeed.

One of the cleanest Mc Donald's we have been in. Friendly staff and quick service.

There is always something missing

I ordered 2 deli of the day wrap meals which were sweet chilli, they took forever and as soon as I received my food , the chicken was raw. They did rectify the problem later but service does need to improve

Always issues, cues, wrong orders, waiting 20mins plus for food, even tried inside and still waited 20mins, only positive was staff polite

This is THE best McDonald's in the country....super friendly lovely staff always happy and chatty and never any issues with these guys 👍🏻👍🏻

It's just McDonald's. Nothing special. Just too much automation. 9pm on a Saturday night, with 6 people in the place. What do you want.

It's good that you can park in any space as each one is numbered. So if using the the app they will bring it to your car. Sometimes the order is wrong so check before leaving.

Goodness me. How lovely was the lady that served us on Monday 30th October approximately 10am on the drive through. She went above and beyond. What a breath of fresh air!

Maccy Dee's Market Drayton. The best one I've visited. Clean and the staff are friendly. A play frame for the kids and a garden part to take the dog into 👍

The atmosphere of this drive thru is simply exceptional. Wind down your windows and you can enjoy the carcinogens from the diesel-fuelled idiot in front of you. Other than that silly reflection on google's rating system, we use this place a lot and I think there is new management in place. Food is hot and tasty (for a Maccys), the order is always spot on and speed of service is excellent. It makes the App truly useful and efficient. Nice one guys.

Typical McDonald's, at least the orders are correct these days.

What a nice place to eat your MacDonald meal.

Very quiet as it was 5.30am. Ladies toilets needed a clean. Bacon flatbread partner ordered was still frozen but we had left by then so wasn't worth turning back. Member of staff that served us was very welcoming and friendly. I think if it is a 24 hour restaurant then there is time to ensure the cleaning is done.

Food was piping hot, staff asking if enjoying the food etc. The whole place is spotlessly clean too.

20 pound order get home to half a milkshake mainly bubbles and no straws! Rang to complain offered a replacement milk shake 😂😂😂 I’ve just drove 8 miles to get my family’s tea and 8 miles back that’s all he could offer a supposed MANAGER! Tea wrecked! Waste of money!

This is the best McDonald's in Shropshire about 30 mins from Smallthorne. Staff friendly food hot fresh and tasty, toilets and restaurant spotless

Always closed from about 11:30 to 1:00am

20 mins in the drive thru queue for a coffee !!! Once you are in the queue you cannot get out!!

Very slow service, both at Drive Thru and in restaurant itself. Not exactly busy when we were there ; but still 20 minutes for food. Need to up their game if staying in the world of "Fast Food"

Went for just a coffee. Lady who was mopping floor was really friendly. Had really good conversation with her. Whole place spotless.

A typical McD's. I give this a thumbs up because the staff were efficient and friendly. Take note Shrewsbury.

Burgers come cold, orders never correct, burgers all squashed. Not just on one visit either most visits. Fries always good though.

Ordered a mccrispy deluxe and cheese wasn't even melted. absolute jokers. however it tasted nice. there was this one time my fries were so undercooked they weren't even fries, they were just potatoes cut up into fries shape. whoever cooked them is an absolutely atrocious chef and should get fired. all you have to do is drown them in oil for a certain amount of time and i was literally the only person there as it was late at night. they could of taken there time. my patience is 99 rated overall like mbappe's sprint speed on FIFA. my cat could do that while its in his sleep and its a BLOODY CAT. saw one of your staff vaping outside as well. hope he is doing great in life with his very healthy set of lungs. Even this mcdonalds building is more healthy as this mcdoanlds is environmentally friendly right? BUT. i have had more good experiences here than bad so thats why i am rating at least a 4 star. Im just pointing out negatives that can easily be improved to make this mcdonalds a better place. should probably ban the vapes too. some guy here said theys aw their manager vaping. what a waste man. i bet he has a good healthy set of lungs as well. or maybe thats the guy I SAW.

Utter rubbish If you are near this McDonald’s just keep driving till you find another one Time and time again this place falls flat on its face with poor service and poorer food I’ve eaten in hundreds of McDonald’s and never received such cold , cardboard like fries 🍟 time and time again Each time I visit here I swear I’ll never return but living a few miles away and working irregular hours I get caught out not eating and being left with the tripe this place sells or go without note to self: Go without ALWAYS GO WITHOUT Whoever decided to open a fast food restaurant in Market Drayton must need there head tested The slow way of life around here does not lend itself to fast food and bleeds into all the staffs attitude Nothing gets done quickly The place is just dire

We have recently moved to the area and this is our local McDonald’s, my teenage son has one meal here on a Friday for lunch every week. The food is always hot and well presented. The staff are always friendly and polite. It’s one of the best McDonalds we have been to.

Come here often as I drive through the town. Food is always hot and tastes great. Very friendly staff especially the girl called Amber

Food is always luke warm, service is okay but not great, can be waiting ti pay at the counter for more than 5 minutes sometimes as they seem to focus on the drive through. For a mcdonalds which has has so much money put into it to be environmentally friendly you'd think abit would go into the staffing there aswell.

I came to mcdonald’s and there was a manager with a headset on his name started with A i couldn’t see the rest but he was stood right by the delivery door smoking a vape and it’s very disrespectful considering i’ve heard that the crew staff get moaned at for smoking there and have to go to the other side of the car park

Standard. Similar set up to all McDonalds. Pleasant staff. Always helpful.

Have tended not to use McDonalds, however owning an EV I stopped to charge here and have a light lunch. Pleasantly pleased at the wraps we had, would definately use again.

Fantastic staff always friendly and nothingnis too much bother

Are in the car haven't had a cheese burger for age really enjoyed it xx