McDonald's Restaurant in Barking and Dagenham

terrible next time I go myself

Original estimated delivery time was 13:25. Order only arrived 14:05. The McDonalds is less than half a mile away - I can see it from the living room window. Courier was apparently sat there from 5 minutes after the order was placed (so from 13:10). Nothing about order was complicated - nuggets, chips and cheeseburgers. When the food eventually arrives, the fries are all overdone and under salted, the patties are falling out of the buns and everything is stone cold. Wouldn’t recommend at all.

the fries were cold, the burgers were warm, and the milkshakes were frozen.

I ordered a big mac meal and they sent the chips and drink but no burger i am very unhappy about this and would like a refund .

missing items and the food that did arrive was cold

Your driver has given me a extra drink by mistake.

the food the hot drinks is always cold and spilled hot happy at all

this place needs to concentrate more on people's orders. I'm fed up with them not giving what ppl pay for. Just eat don't refund all the time so we're losing money ey

Missing items can i get a refund

order never arrived but was quick to take the Fund. won't order again

Wrong order delivered not happy I

I got the wrong order u got a filet-o-fish and a M crispy and a Fanta when I ordered a mcrispy cheesy delux 20 chicken nuggets a Diet Coke and garlic mayo

I asked for no sauce and onion and when I bit into the wrap, there was onion and the sauce

I haven't received any order, I've been waiting for 2 hours and no one has come!! Where is my order, my children, they're waiting in vain, they want money in my account now!!

my food was very cold and wet we waited so long

Worst order I have ever made and I’m genuinely not going over the top here! I’m disgusted how a place which is 10 minutes walk away has been this shockingly late. Actually let me rephrase that, the order didn’t even arrive but they still took my money and completed the order. Never will I use JustEat again!

Never arrived waited over two hours . Absolute shambles this place

Absolutely useless, most of order is missing

food was steaming hot. order perfect. At 1:52 am it's fantastic!

Not recommended. I have spoken to delivery driver and he waited for my order more than 30 minutes. And my order has only drinks that come from the machine.

Useless franchise. How would i order again when today i have ordered only drinks for takeaway and driver is at the restaurant and didn’t prepare the drinks for already an hour. Not recommend. Starting from the manager up on last worker all ceiling and enjoying time at work and customers waiting an hour for just four drinks.

Hello. I don't like to write bad reviews, but today this place got on my nerve. Food is good everything okay with that, but workers. I dont understand today we went after work to order some food for takeaway and like always they didint gave us everything and it wasn't even busy they had just couple orders. Of course we rushed and didint checked, but still they like want to make more money like that or what. We so disappointed in this place and McDonald's company 😓😔😔

Claims to be 24 hours but it aint. There was an asian looking member of staff just ignoring customers today at 4am Kept all the lights off and didnt care to explain why he is not serving anyone Avoid this place

food was cold, driver was lost.. large chips only half full in boc

bag with drinks was wet and split when I went to take it in spilling mu latte all over my hallway. Food was cold.

both drinks leaked only half a cup of coffee and coke not happy

Received someone else’s order. Extremely bad service

Food was cold, coffee was spilt in bag so no coffee left in cup.

Took ages for it to come and they forgot loads of food

Great experience…thank you very much

Burger didn’t have bacon or crispy onions inside it.

Forgot 2 meals of my order, not the first time they have done this happens most of the time and nothing gets sorted about it

Every time I receive it’s cold , the map says I live in cook road so he’s sitting there’s for ever not happy

Good quick service . Staff very polite

It was over an hr late. I had some food missing and it was very cold. Don’t order it pick it up urself.

Staff was walking around behind counter eating chipswhile serving me, one member of staff was eating a burger while salivating all over the chips.The music was so loud I had to ask to turn down because they couldn’t hear my order when face to face, they did turn it down and not even 60 seconds later it was on fall blast again.

Not good food so such a long wait and the staff is so thick and the food is not even good enough compared to other McDonalds

Lids not put on drinks properly so they have leaked everywhere

Only thing worse than the cold and incorrect food is the rudeness of management

Stole cold food as your poxy driver couldn’t find my address was on the phone to him and he wasn’t listening to any of the directions I was giving him!!!

Tried contacting due to a delivery gone wrong, called multiple times only to for the phone to be put down on me, when I did actually get someone on the other end, they told me I kept breaking up, as I was trying to tell them that I have a stutter, they ended the call. I did call back multiple times, only for the phone to be picked up and no one talking on the other end while hearing people talking. Absolute disgrace

No issues or problems at all to say. Speedy and hot food

My orders have been shocking everytime I order

Didn’t bring all the food and wouldn’t give refund

I did not receive the delivery I send 2 messages before can you sort this situation out!!!

I hope the dressing code and service is improved back to how it used to be in Mc Donalds. The atmosphere is also a bit unclean.

the food was cold and my drink is missing and no correct sauce

Not all my food come and I had to go to McDonald’s get more

Food was soggy due to drinks 1 pf the drinks being spilt

Delivery driver was a very pleasant man, arrived on time

As usual forgetting items and never refunding accordingly!!!!

Every time I order and pay for items I always get items missing or it's cold

horrible food was cold and didnt taste good

My order never come n I left a number 4 u 2 call n i received no call on dat line

My order was not delivered to my address. . It never arrived

He dropped our drinks and he came very late and cold food

Cold food, chucked in bin. Driver spent ages finding my address

All food freezing cold and chips look like there a week old

Didn’t receive Big Macs I ordered

The driver was very rude and forced me to give 5 star even when I told him I’m dissatisfied with my service

my food was 30 mins late and rock hard freezing cold i would like a refund

my food came late and it’s all cold i’d like a refund

Missing items, no quarter pounder with cheese burger from the family deal. A separate medium big mac meal was missing the medium fries and no sauces as requested. Do better.

No tissues or serviette and completely wrong order delivered in the first place

The food was cold by the time it arrived, the driver sat somewhere for 10 minutes. Honestly the food is good when we go collect it but when it’s delivered it’s quite disappointing most of the time.

This McDonalds is the worst as the food was messy the restaurant was dirty and the fish fingers were deformed ALSO the chips were sooo salty! More salty than salt and vinegar crisps! .and sauce were everywhere.0 STARS

This is the 3rd time in a few months that I have used just eat and had bad issues with the company and service! I won’t be ordering through just eat again as this is so disappointing! My order took so so long to come and when it did every single item was so cold I had to re heat it all in the microwave which I should never have to do considering Iv paid a lot of money for the order in the first place!! It’s such a disgrace and this has clearly happened because my order was clearly left waiting!

Drink has spilled on the food, was cold and the dips were missing. Definitely not the best take out I've had.

Order was never delivered. Bad service.

the food was really cold and tasted microwaved

I was waiting 15 min for simple sandwich

food arrived cold. not sure if McDonald's are processing order before courier is at the restaurant and food is left.

Made me wait and the food was Cold cold and cold.

fries burnt. fillet o fish had mayo instead of tartar sauce. just when i thought it was safe to order from cooke road l, they revert to their usual second rate rubbish. This mcdonalds should be shut down

They normally keep people on long wait. The staffs are not sincere. I had lots of bad experiences at this branch. Specially for takeaway they take too much time to deliver product and staff don't communicate nicely. If you call them they will show you their back and look away. Frequently it happens that food are missing. They don't pack the food properly so most of the time it happens that food becomes cold and drinks spills because of not keeping it properly in the holder. Their delivery service is the worst of all McDs. Management should look into it ASAP with great importance. Food is good and the atmosphere is lovely.

Delivery was good, but food quality is poor. Food are stone cold, specially the chips and nuggets

Order took 2hours to deliver from across the road from my address, was all cold and some items were not delivered very disappointed with this order

It made my mum have a bad belly

If you use drive thru be ready to wait 30mins for one burger meal.

fairly hot, best from that mcdonalds for years., if it was a little hotter would have been 5 *

On time but took so long out with my order food was cold. It only takes 5 mins to mine took nearly 20 mins

meal was barely warm, very disappointed so binned it 😒

Ordered my meal completely wrong order was cold when arrived . This is not the first they have got it wrong . So angry spent all that money for them to get it wrong and have u cold food . Try to call them but number dont even work .

This is my local McDonald's and I like it. Service here is normally quick unless it's a school break. Nice play area for kids, and lots of seats with tables offered. Plenty of parking spaces. Cash and card payment options. I highly recommended you are visit this McDonald's

fries cold, no straw to drink slushie and sauce in burger was wrong

Stone cold food milkshake spilt in the bag

Didnt even deliver my order its been 2 hours and 30 mins

Despite the speediness of the courier my food still appeared to be just warm

Forgot my hash browns - poor service

This is already the second time in a week that the order is missing items. I hope the money will be refunded for them, as not only was everything not delivered, but it's also impossible to eat. I don't recommend anyone to order

Awful. Completely got wrong the items and so had people without food. Drinks were spilt and had no straws. Honestly disgraceful!! Sort it out!

The order was over 1 hr and 45min late. There was 1 nugget missing and the drink was also missing. I will never order from just eat again.

Came here late as a stop off to being in London. No issues with service or food

I came here a while back to get desserts after a very enjoyable evening at another building in the same retail park. I walked up to the tills as I wanted to pay cash, but they were quick to rudely tell me to use the kiosk. Ok, I didn’t kick up a fuss, as they would still have to process my order. I ordered some milkshakes and paid for it and waited for it near the pick up point. After about 10 mins of waiting, the same person that told me to use the kiosk came and told me their milkshake machine is broken. So I asked why she couldn’t tell me that when she told me to use the kiosk… no answer. So now, she had to use the tills to take a new order and only charge me the difference (rather than refund it all and take a new order). Another 10 mins later (it wasn’t busy by the way) my order came out. It was near closing time, so the staff were more interested in going home more than anything. The McFlurry just tasted like milk with big enough smarties sprinkled over it. The sundae was very milky and the apple pie was just about warm when it should have been hot. It completely put me off McDonalds in general… that’s how bad the experience was. I don’t know if the service and food are better during the day when different staff members are working.

food was freezing cold and coffee was cold

The delivery took 40 minutes from order time and the burgers were cold there no bacon or gherkins, the chips were cold they were hard.

Drive-thru staff was very nice and fast. The only thing missing was the salt on hashbrowns.

My mistake and ordered from cook rd and not ballards. Always something missing from order and no point speaking to branch! Never an issue with ballards...

i ordered a burger with extra onion and i didn’t get any onion

my issue is with the app. I added several items which I thought I paid for. not registered some how and only got the one item.