Mcdonald's Restaurant in Gedling

order not delivered but app states it was.

For once this meal order was PERFECTLY PRESENTED and PACKAGED. My 🌟💫🌟💫🌟 award to the persons involved Many Thanks 🤩

does mcdonalds ever get an order right?!?!

Didn’t receive the right order, have someone else’s food and drinks

Would be better quality but forgot the straw with my drink and the chips are cold overall not bad

kept moving the time food was pickled up and drove around for 35 minutes food is feeezing absolutely a joke

Dunno how many houses the driver went to before ours but everything is cold and stale. Dont know why we keep ordering from here, 9 times out of ten is always a massive disappointment.

food took 1hr 25 to come and when arrived was stone cold. when trying to get a refund they were only able to give the option of £3.

Food was ready at 17:43 and was delivered at 18:51

order took ages and kept gettimg delayed. food was stone cold and only half filled the milkshake

food arrived freezing cold ! not happy at all

food was poorly prepared and absolutely freezing

All very good, other than sending sweet curry dip instead of sweet and sour :(

Missing food from my order! pointless ordering

I put in very bold capital letters details of how I need one burger. This was not applied the buyer was sent with half of the request but still had the sauce I asked for it to not have! Now we are going to have a meltdown with our autistic child. I was hesitant to order because of this specific reason. Very unhappy waste of time ordering.

Fries and a burger was missing not happy at all

food was cold, had to be microwaved so it was all chewy. it was all squashed.

We didn’t get any straws for the milkshake, and it wasn’t mixed very well. Very disappointed with McDonalds on this occasion

My order never came and it said it was delivered I’m fuming

Good service and nice behaviour

Every single thing was perfect thanks 🙏🏾

I ordered two crispy chicken salads and only received the salad no chicken

Food stone cold! Had to throw away not eatable!

kept moving the times rang mcdonalds told me my order had left half an hour ago he was driving round with my food for over 45 mins my food was freezing cold didn’t even eat it was an absolute joke today

nice amount but food came cold.

sausage burger, muffin was wet, sausage dry tasteless and texture like meatless burgers.

I'm very very disappointed our food was absolutely 💯 freezing my children hated it they actually threw it and chips was missing too iv just paid over 35quid for cold food I would like a refund on everything please I will send photos of the cold horrible food if you need them?cheers

2 of my drinks had completely spilled out into the delivery drivers bag and a little bit of my other drink too, driver was blaming the way the cups are made lol ridiculous.

So, all of my food order came correct but with regards to the drinks, they were incorrect.

Food arrived hot no spillages and delivery person very polite

Cold food and tasteless, missing an item as

the food was cold and the chips barely cooked. this is the second time I've ordered from my local McDonald's I thought they would do better, but the food was still cold and the chips were again barely cooked and soggy. I won't be ordering from them again

The food was good !! also hot, I was happy as they got the order correct this time. also my order was delivered on time. 😁😁😁 happy customer 😁

Ever delivered My distraught.. please make sure it’s developed tipi

Gold and we’re missing a drink and a hash brown

Looks like bag was open no peppercorn sauce on one burger, three chips on medium chips lols like they were eating as bad was ripped open

Delivery time went from 30 mins to 40 mins- food arrived cold.

Lovely food arrived hot with no spillage

been sent completely different things to what I ordered

Ordered dips that weren’t delivered

food was cold drinks got ruined by the driver along with my ice cream

the burger come burn i didn't eat the mayo chicken

The coffee and 2 sweets where ruined by the coffee spilling all over them the bag was drenched in coffee not a drop left in the cup this has happened several times in the last few months

Ordered it for 19:50 and it arrived at 20:17..

Excellent food, drinks and service, thanks.

Part of order was missing but would order again, deliver takes a while

The drinks spilled everywhere, especially the hot chocolate. It’s nearly empty. It’s leaking all over my carpet from the bag.

the driver was rude went to the wrong address and argued with me when I told him so. Drivers need to pay more attention to Flat names. If I would not of been standing outside my food would of been delivered to the wrong address by your Driver.

drinks are destroyed and food cold

Delivery driver very polite food hot and tasty Coffee hot and a full cup no spillage hot coffee a full cup no spillage

foodI've never eaten dry food before, fries to the trash right away. burger bun same thing

My drink had spilt all over the rest of my order and I had no drink!

didn't receive chicken nuggets for my niece

To mają być WRAPY?zimne do połowy puste placki,coraz gorsze jedzenie

Never arrived no code was given as no driver turned up

Delivered nice and early thank you 👍

all of the food came cold. so didn't enjoy it much.

wrong items delivered. food cold

Stone cold food missing items perfetic ove 1 hour wait

Food was really cold so couldn't eat most of it

didnt recieve the food, now unsure if driver is actually going to deliver it or if they took it for themselves. do i re order? do i wait? cant contact anyone to find out

food was bagged 25 minutes before it arrived so everything was cold.

food says delivered didn't receive no food fuming

Food hot and on time. No spilt coffee either.

Wasn’t on the driver was more on the McDonalds itself

The food was cold, it come 45 minutes later than estimated time

Food was wrong, both burgers were not what was ordered

I can’t believe how cold these are

Took over an hour for food then turns up cold and a medium milkshake turns up a small milkshake

As usual good service thank you 👍

all drinks were tipped over and empty bag soaked

The food was cold and very disappointed and no sauces at all so not happy

Decent food and prompt delivery. Happy that all sauces were included, which are sometimes missing.

Im not happy with meal. The bigmac was all soggy and the chips and chicken sandwich was realy cold. Won't be getting another delivery. But would prefer to go into mcdonalds and have it there as its lovely and fresh and hot.

food was cold.. size of chip portitions were happy meal size.. drinks hslf full ..no ice.. i contact3d mcds tgeu said go threw this ap.not happu

food came late and was missing half the order and was cold.

Food was cold, all drinks were spilt

the drinks (2 x cokes) were leaking all over the doorstop, so we're half full only and had to clean the doorstep and mat (as coke). the driver, said 'tell McDonald's' and rode off!

I WAITED AN HOUR JUST FOR SIMPLE DRINKS

No straws for drinks no sauces we asked for

Half the order was missing then the rest was cold

complete order nothing missing & all correct items.

My drink leaked and lost nearly all of it

food was nice and hot thank you

food ice cold, milkshake melted which shows how long it took. driver at restaurant for 45mins waiting for the order according to the app

Was told to wait in the bay for the food so I did. 10 minutes go by and multiple cars drive past me with food in hand. I have to physically walk into the building to get my food and it's just sat on the side. By the time I'm eating it's cold. Waste of money, waste of time.

Shocking food always u need new cooks also cook to order the food is shocking.

Realy realy bad food not nice at all or fresh

Took an hour to be delivered. Food was all smushed together

Wow for the first time in years got whole order nothing missing. except the burgers looks like someone sits on them lol

The food was missing lots of items

cold fries as usual. chicken nuggets missing from my order. I don't know why I bother ordering from the arnold mc donalds. the only good thing was the delivery was on time.

food was cold even though delivery driver was here within time expected meaning the franchise is serving cold food which has been on standby for a while. Poor food standard not happy

Quick effective service was polite and professional

l ordered garlic mayo dip missing from order monday my tomato dip was missing along with a cheese dipper and it was missing last week as well

Coke was spilt on to my mcflurry

This is the third time that the food we ordered has not been delivered in full. We will not be using McDonald’s again and we are very disappointed.

My order came completely wrong and 4 hours after it was made. When I rang up to explain they put the phone down on me and didn’t pick back up

Wrong order came. Also the order that arrived was made at 5:23pm as shown on receipt. so 4 hours before i even ordered

We visited on 6th April 2025 at 7.15pm. The woman who served our food was professional, helpful & friendly. She appeared to be the only staff member in the restaurant, all other staff were behind the counter. I used the bathroom before we left. There were 8 teenage girls in there messing around & generally trying to intimidate. I reported them to the woman who served us, she immediately dealt with this problem & made them leave the restaurant. The food was ok (it’s McDonald’s). This employee was excellent & deserves a mention. Management at this store should be able to identify her from the date & time, plus she had blond hair & glasses.