Mcdonald's Restaurant in Ipswich

Waited at the front of house counter for 14 minutes. Completely ignored by staff. This was around 10pm. All staff were focused on drive through only. In house was ignored. One person even went behind the counter to solve his issue.

Picked up. Missing items and stone cold. Awful, going down hill fast

The food was cold as usual and I live on ravenswood so it should of been hot but it never is

Been over an hour and still hasn't arrived.

My daughter was very happy that she got loads more chicken, got bacon too and extra dressing.

To many, just eat delivery drivers pushing in , being rude

how was there lettuce in my cheeseburger when im allergic?

I was missing some of my order so we aren't happy

Everything was soggy apart from the fries and didn’t get my dips for the nuggets

1 hour and a half wait and every bit of food was freezing and inedible on arrival!

It's a McDonald's but it was really cold in the restaurant area.

Thanks for always get my day off to a great start! order perfect, delivery perfect, cheers!

This is the worse branch ever! Order on the app check in and always waiting around 30mins plus to receive my cold and dry food! Never have problem's in the other Ipswich branches. So annoyed it’s always the same! Please avoid!!

It was over 2 hours late to the time we ordered it, I couldn’t find anywhere to cancel the order and then it was marked delivered and I had no food. So now I am £33 down for nothing.

Driver went to wrong house, second time he was here. Hot chocolate was watery and split half empty. Bacon was cold, just didn’t enjoy my meal today

Never received my order want my money back please

Food was cold, burger had no cheese sauce or cheese in it and didn’t get a Coke that you pay extra for instead gave me a different drink.

Once again its the wrong order its a joke that its wrong again

Drive through was busy, staff were apologetic and so lovely! Food was hot and delicious, thank you!

Did receive everything I paid for like the dips

This was not meant to be delivered to the hospital. I clicked on 204 Heath Road. Had to re order!

rude arrogant individual, disappointed that he is a representative of justbeat

Been waiting for nearly 3 hours for my order now just a text saying they cancelled my order

Cheese bites tasted like they came from the fridge. My stomach is upset.

Same old McDonald’s ravenswood. Improvement in delivery time, but the food, good taste, but cold again,

All cold like it been sat for 45 mins waiting to be delivered

All food cold and only half my order came

FOOD WAS GREAT/WARM TODAY THANKS

Delivery driver was polite and friendly, food was a little cold and the fries weren't the freshest.

Great service, app not working so couldn't use points but Manager sorted this for me, very happy.

Food was nice, no problems at all.

Not a lover of fast food but went today and it was actually ok. Had a double quarter pounder and it tasted better than I remembered. The place was quiet today and everywhere was clean and tidy. Have been here before when it's busy and it can be quite hectic with messy tables and floors. One thing I do like about all McDonald's is that their lattes are every bit as good as others, but without the heavy price tag to match. The one thing I do dislike about this particular branch is the seating arrangements. I don't like bar stool tables as they are too high for me and I don't like the big party style tables either leaving only a few tables that I find comfortable to dine at and these are always taken during busy periods.

Ordered food after a long day at work through the McDonald's app for it to be delivered cold! Stone cold! And to top it off, it was being carried in a Lidl Bag For Life bag, not even a heated bag! APPALLING. Cannot even contact anyone for a refund.

Noisy, dirty, and no happy meal boxes or toys

perfect all order items arrived thank you and the

Items missing. Cold. It’s like they gave up already

Missing an item yet again! packed all of the meal except the burger which is the main part of a meal. How?

Food Was Very Cold, Also Wasted My Money On My Big Mac Burger As I Stated NO BIG MAC Sauce As Dont Like By Preference, Straight In The Bin, Still Hungry, Not Happy

items missing and refused refund

Food came cold and took an hour to be delivered!

Delivery driver has spilt one of the large cokes in the bag, which he then said it happens and left the bag on the floor while it was leaking through! Also he never delivered the happy meal which I then had to phone up and go McDonalds Ravenswood to get the missing items. Which the manager from McDonalds was very nice and helpful about the whole issue and sorted it. Delivery driver was terrible

Wrong items delivered, but a step up from not arriving like usual.

I’ve had a few order mess ups so I like to ask the driver if I can check my order before they go he was quite moody and rude about it even though I explained it wasn’t anything to do with him I just need to make sure because my daughter has a few mess ups with orders.

can't complain was early . last time. had to cancel as waited too long .May be if its cause tipped the driver who knows

Absolutely awful food. The chicken in my salad was so dry I couldn’t eat it and couldn’t cut it. The bacon tasted like reconstituted BBQ crisps. The salad was a lot of lettuce with 2 slices of tomato and 2 of cucumber with a lot of red onion chunks. My husband’s burger was cold as were his fries. It was meant to be a double 1/4 pounder burger with cheese but I doubt the 2 burgers together made one 1/4 pounder. His iced coffee was more ice 75% than coffee. My grandson’s chicken nuggets were cold as were their fries. My daughter’s vegetarian burger was inedible. We will not be going again. A half term treat disaster. Also very expensive!

impatient driver while waiting for code, tutted and put food on ground outside

The food ware cold, n burger was burn with chunks sliced of onions I couldn’t eat it

Cold cold burgers ontop packing shocking

mcrib was horrible so was the mcflurry

Quick lunch to get me through a Monday afternoon. Food was hot and as fresh as could tell. No issues on services and atmosphere was good. Even the toilets were cleaner than expected.

Waited 4 minutes in drive thru only three cars in que. waited 5 minutes to pay. I asked for a receipt the guy said in the bag at next window - no receipt given. I ordered a Big Mac meal with a latte - got home 5 minutes later all stone cold and looked like been sitting for some time before putting in the bag. I was giving a muddy drink instead of a latte also stone cold. I know Mac Donald’s is going down hill but this is just taking the pi** especially with what they are charging now!!!!🤮🤮

order not received correctly. missing one large fries, and drinks...

Ordered twice today and both times missing items or not delivered

missing items, so fed up with it

My large coke leaked through the bag and was only a quarter of the cup full, my main meals were cold but somehow the fries werent?

Driver sat in the same place with our food for 30 mins. No traffic. He got here and said his car broke. So all our food is cold

Wrong sauce broken box spill of McFlurry and time was really long and kept going up !!!

Driver was so friendly and was quite happy for me to check all my order was there before leaving I’m impressed 😊

Triple cheeseburger missing patty only two not three

always missing items from this mcdonald's it's constantly happening

Very neat and clean Fast service Just sugar was missing and it was out of stock.

It’s the worst McDonald’s we have ever used, it is our closest one so convenient and have tried three times now and everytime we have tried, the service has been painfully slow, the food is cold and they get it wrong every time. Today we ordered a cheese burger happy meal and got chicken nuggets, no one came back to the till so we could sort it, so gave up and walked out. Won’t ever be using again.

chips were quite cold, and the BBQ sauce didn't come at all

Delivery driver very well mannered.

I received a big Mac Instead of my double quarter pounder. only one serving of fried when I paid for two and my food was very cold when I received it.

Great fast service, very present

Food was the worst I’ve ever eaten from a McDonald’s stone cold and not edible

I was given 3/6 chicken nuggets that ordered, walked home to discover they only gave me 3, not sure how that’s possible when the box even says 6, i wasn’t given a receipt so who can i complain to.

This is the second order in ten days I have made to Macdonalds Ravenswood. Last order was very late and cold. This time it was within the time but the meal was still cold.

Never received my order not happy expect a full refund . Says it’s be delivered by 9.10 it’s a no show

The chips were cold and crunchy but it was very nice

joke over an hour for 3 burgers

Don't know how people are eating these fake food ...

The bags I received were open, all sauces missing and the food was cold. disappointing.

all good this time. everything warm/correct

Good service, but no straw provided much like previous orders seems to be a weak point

Ordered cappuccino and got sent black coffee 😑

The chips were cold. Otherwise lovely

Food was squashed and cold No dip with nuggets Complete joke

Food never arrived dont says at 9.10pm it was deleivered at 9.20pm dont understand how they managed to by pass the authorisation code aswell I’m really not happy had to drive to the reasturant to collect my food and sort it out expect a full refund

I ordered at 18.45. The initial delivery time was between 19.15 and 19.30. It then changed to 20:05 to 20:30. The good finally arrived at 20:20 stone cold.

It's about as good as any other maccas around here.

Both burgers were supposed to be without cheese and extra onions but they both turned up stone cold with cheese in and no onions .. shocking

Delivery was on time with what the app was saying BUT i ordered my food at 9:30 and the time kept getting pushed back later and later. I got my food at almost 10:45. And then my burgers were cold. Annoying when you only order something for speed and convenience and get neither

quite disappointed food was cold and food order was wrong missing some of the order as well

Thankful it wasn’t cold for once

waited over 1 hour 30 minutes everything was freezing !!!!!!!

Don't go very often, but I used drive-through late Saturday night. Got home, right boxes wrong food. Ordered the chicken big Mac and got a double cheese burger, not even close.

2 hours late from the estimated time on ordering

The delivery drivers English was very poor and when he arrived the drinks had exploded in the bag. He didn’t understand at all and asked a random pedestrian to help. The pedestrian said to call McDonald’s and then the delivery driver left.

I would appreciate if somebody would call me I recently had an order that was taken and Mark just delivered. I've got the recording of the driver taking it if you could contact me that would be appreciative as you've charged me for it.

I've constantly had a problem with ordering from McDonald's for some reason I don't understand because no other restaurant has this issues. Yesterday somebody delivered my McDonald's and instead of delivering it decided to take it away and nobody from Just Eat has contacted me to resolve this issue. They have just taken my money. While he also took my food.

Sorry it wasn't delivered at all. I think the driver took it.

First Maccas in 15 or even 20 years, I was very pleasantly surprised, it was waaaay better than I remembered. Six nugs, a cheeseburger and fries was enough to fill a hole, definitely going again. Cheers Ronald, I'll see you soon.

Excellent service good not so great the chips were rather dry.

They forgot the 9 chicken nuggets we ordered!!! Remembered the sauce but not sure the nuggets

Food was all cold and very dry and the two big macs had cheese in them i asked for no cheese in them

Took over 40 mins to get our food and might as well have been eating a bit of cardboard instead of paying for chicken. Chicken missing in the big mac. And on the very odd occasion I have a mc d I've never been able to get a milkshake as it's broken. How many years is it going take to get it fixed.

Drinks were spilt and food was cold

firstly you kept moving delivery time. food was cold and chips tasted undercooked and hard. no dip with nuggets.