Mcdonald's Restaurant in Ipswich

Delivery great but the restaurant forgot my dips

Order was LATE as well as completely WRONG

I ordered 2 hash browns and only got 1 so that's a bit of a rip off

received the wrong order AGAIN

all hot food cold and cold stuff melted

took over 90min to get to me the driver was rude and didn't even give me the food

awful as it went i to the bin by the driver as the drinks had leaked all over it

This delivery drive is A1 very pelite and food was warm, a man that takes pride in his job

Food was cold when it got here the drink, the cheese burgers and the mcflurry was missing its not good enough

it was late it was cold and 3 chicken selects were missing

The triple chocolate cookie was missing 😢

cold food all round coke spilt ,awful

Worst McDonalds I have ever eaten

Delivery went about 2 hours, foods are cold and not appetizing at all. I want a refund on this

Cold food half missing or wrong not the r first time

The food was cold when I received it, and it was 4 chicken selects instead of 5 chicken selects

The chips were cold and no curry sauce

not all my food was delievered

Stone cold by the time it arrived.

I only revived one I would like a refund as this is not acceptable

burgers weren't made properly, food is cold, large chips and drink wete actually a medium

at lease this time I was not chasing the driver for my order

I ordered a breakfast meal and it was lovely an hot, tasted delicious, nice an fresh. There delivery driver was early and was very friendly, i will definitely order more from this McDonald's no question about it, thank you 😊 a very happy customer

Fries where cold as was the cheeseburger and the double cheeseburger

Terrible place Manager was rude . Called as I had a delivery sent with missing burger. I called to say item missing if U want it you have to come and get it . No sorry or anything . I will never be returning told if I drive there when I already had paid for delivery I can have the missing item. No offer of a refund or part refund Disgusting the female manager has no manners shouldn't be a manager

I need full refund including delivery and service charge as i didn’t receive my food but the app sata delivered. I need help with this order

Absolutely awful, missing the majority of our order and drinks had been spilt all over the food. Really poor

It’s terrible, I’ve been coming back from London after an arsenal game and since then i’ve tried stopping by for a drive through tonight also 29th April. I waited 15 minutes on the drive through which they ask me to and then they said to me again im sorry we have a technical problem AGAIN! THATS WHAT EXACTLY WHAT THEY SAID THE LAST 4 TIMES IVE BEEN GOING THERE maybe they should change their opening time not 24 hours! I can’t believe it its happened again and again how is it possible to just have technical problem after 12.00 on all my visits, wouldn’t even bother to come to this branch again might as well drive a bit Furthur and go to Martlesham Heath

again delivered wrong no tartare sauce when extra was asked for

I am missing 1 quarter pounder meal and the bags were close properly

The food was cold & the 3x large fries were half empty so were a waste of money buying large

nice delivery driver ,polite and smiling

egg shells in wrap, luke warm.

delivery man was very happy, friendly.

Ordered a large and got medium drink also no ice and not even nearly filled all the way up

Food was stone cold and chips were half full.

no tartaric sauce when I asked for extra and no cheese, tried phoning to complain..no answer ,

I ordered a double quarter pounder but they gave me a single fatty.

Received all food but my daughter didn’t get the toy that’s suppose to come with the Minecraft meal.

As per usual items missing, no dips

no fries in meal. always the same some thing missing

There was a note in the bag that there were no McFlurry and Chicken Crispy burger. I need help to get a refund on this, please

I ordered the Minecraft collectible for the adults nine chicken nuggets and I didn’t receive it

Shocking as always. They can't get delivery orders correct ever so not sure why management don't do anything about it. Been awful service for years now.

The fries were stacked sideways

not everything here even though we ve paid for it

This place doesnt even deserve a star. Costumer service is horrid where emplyees talk to costumers in a very degrading manner, food takes longer than you’d expect from a fast food restaurant and when asked to remake they treat you as if you’re stupid. Avoid this mcdonalds at all costs. There wasnt a single time I have went there when something didn’t go wrong.

Refreshingly on time! We stopped ordering McDonald’s breakfast because it either didn’t turn up, or the order was wrong or it didn’t come for hours and hours! This one time… it worked as it should

Descent McDonald's however it's always very busy and the quality of food is not great as the staff are under pressure to prepare food quickly. I recommend visiting this place outside of rush hour and dine in instead of drive through as the queues are lengthy. Otherwise it is a decent place to get some food as part of your journey.

Very Slow service,warm food not hot, flies all over the place, no where to park all ways full of food delivery drivers who think they own the place, definitely better McDonald's in Ipswich

Food was cold and soggy by the time it got to us , had clearly been squashed too

I asked for extra caramel syrup I made it clear I wanted EXTRA you barely gave me any that ruined my mood and my meal next time I order that specific MC flurry I expect you add EXTRA not at the bottom not on the sides but on the ice cream and EVERYWHERE if my wishes are not met I am never ordering from MC Donalds again also fix you fries they are always soggy please and thank you

Appeared to be short staffed unfortunately. Tables not cleaned, no toilet paper in the ladies toilet. The sausage egg mcmuffin meal, I had it with cappuccino, was delicious, my husband had bacon roll, bacon was barely cooked.

Food missing, only delivered McFlurrys. Unable to contact by phone email only then have to wait 24 hrs for a reply

very rare i do reviews but this poor review is justified. ordered at 18:20 recieved the order at 20:20 and now I wish I had read the other reviews as this seems very common. not the best food I have had either and even compared to other macdonalds it is still poor. defiantly not fast food and will not be using again. you have been warned.

delivery man was miserable asked for code abruptly didn't say thank you or hello. watched him retrieve my order from his car drinks had fallen over bag was wet so couldn't pick it up. chips were cold ! we order a few McDonald's and this has to be the worst one.

They just don’t seem to be able to fulfil orders completely or on time

New barber shop and very good service

The delivery was almost 2 hours late, foods are cold. Another thing, whileni was in the middle of ordering, a message popped out saying i have free food which is the Philly stack, but upon checking the receipt, i paid for it which is unfair. I would not add it to my order if it wasn’t free at all. Need refund on this, need to speak to someone, as you can see in the system from the time i ordered it and the time it was delivered, it took almost 2 hours. Need someone to speak with regarding this.

The delivery rider was very rude upon delivering my order. He was asking me to meet him at the end of the road instead of delivering it to my pin location. He three the bags to me after getting the codes from me which makes the drinks spilts all over me and then he ran off with his car. That was unbelievable behavior and i cant let this pass. He needs to be reprimanded for he did to me. I am hoping to hear from you soon regarding this matter.

Delivery driver was rude and did not explaine what he needed correctly

Painfully slow service through the drive through, 5 minutes sat waiting to take my order with no-one in front of me. Another 5 minutes to pay, again noone in front of me and then 15 minutes waiting for food. This is the worst I've been to in the country, park up go to the harvester across the road and you'll get proper food in less time.

Had to wait 30 minutes just to get to the window to get my food then got told I had to wait for my food to come out which took about another 20 minutes, I only ordered a box of nuggets and a big Mac meal. So much for fast food

Wrong item delivered. Not a surprise this happens a lot. Do they care?

Food was cold, chips were half full, burgers were cold, no sauces

There was a not in the bag saying no fries and milkshakes. How do i send a photo? Need a refund on this, please. Can i get someone to talk to regarding this?

It arrived on time, still warm, nice bloke 10/10

The burgers were cold, the chips were lukewarm. The hot drink.was cold. We took them back but they looked like we were stupid. Absolute disappointment.

Completely wrong order delivered and even that was stone cold ..

Service appalling and when you dare to complain the woman behind the counter was rude and aggressive, don’t go there unless you enjoy really slow service washed down with some of the worst customer care I’ve had the misfortune to receive.

missing fries straw sauce and got 2 apple pies instead of a raspberry one

Cold food, cold chips dry burger

We did not receive our pineapple sticks

the driver was so disrespectful very rude

The app took the driver to the wrong place making me have to come out my house and walk down the road to get it might aswell as walk to McDonald’s

Fries are all half full and no gherkins or onions in the double cheese burgers?

was good but not happy about the fact we both didn't get our drinks

Drinks had been spilt in the bag, about half of three drinks were lost.

delivery driver was extremely rude. pushing his phone in my hand and demanding the code. No please no thank you.

Rang the restaurant and asked how much longer my order would be was told in a rude way “I don’t know” and could hear the rest of the staff laughing in the background honesty the worst McDonald’s in Ipswich. How am I supposed to drink my drink with no straw and how do you always forget the sauces there in front of you when you pack the order

Fast service ,quality too .They didn't forget to add some napkins and straw

The driver was rude and is rude everytime he delivers, was smoking giving me my order and made me put the code in his phone which I didn’t want to do. He was very abrupt!

the delivery time changed 3 times and went from20 mins to over an hour. the food had to be reheated in the microwave before it could be eaten.

food was stone cold n chips weren't cooked 😕

Food is cold and my mcspicy is crunchy

Poor customer service normally fed up with ignorant deliveroo and just eat drivers

This is the 2nd Sunday I've been here and not able to get a milk shake with my meal it seams to be normal practice for this outlet so I had to go somewhere else as I don't do fizzy drinks ummm I think if I can't get what I want I didn't get anything for the second time not my loss !!!

Order was short, latte was spilt in the bag only half a cup. Only 4 sausage and egg muffins. 2 double egg muffin and bacon roll missing and only 4 hash browns. Very disappointing

Took 2 hours to be delivered. Burgers and fries were cold and soggy when it came, drinks weren’t cold as ice were melted. You can see the time i took the order the time they delivered it. Hope to hear from you soon.

Time was being pushed back. Suspect driver is dropping off multiple orders which is why the food arrives between cold and luke warm. But everything was as ordered

I had chicken warp and it was not very nice and a Latte and it was like drinking a cup of dirty water nor much coffee in it

I never got my refund for the Big Mac I didn’t get

chips were cold again!! lettuce put in wrap when asked for no lettuce

Cold food 1/2 a cup of iced coffee received

Not happy at all, i ordered a diet coke and they gave me a strawberry milkshake which is okay and i dont mind it. They also put grilled chicken instead of crispy in my wrap.

Been waiting for nearly hour every thing cold chips cold and soggy burgers are all cold worst McDonald ever

Missing half the food condiments not there that I’d paid for then have to pay £7.80 for one triple cheeseburger to be delivered because of this failure and a crying son !

Order never arrived, how does this happen when the delivery driver needs a code

well kept changing time every 5 minutes food arrived freezing cool had to heat up in the microwave

Some of my food was missing not the first time but there was quite a lot missing this time