Based on 2.087 opinions finded in 4 websites
Based on 2.087 opinions finded in 4 websites
Opinions
Order never arrived. Restaurant preparing food for over two hours. Ended up with no food and no refund. £49 spent on nothing. Disgusting. Just eat gets worse.
Shantell . 2024-08-02
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didn't get all of my order missed one of my drinks
Sophie . 2024-07-31
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Delivery driver got lost, but the food was still nice and hot I'll definitely use this again, food
Louise . 2024-07-30
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items missing from you order, no drink and ordered the double and only got a single, now just eat doesn't even offer proper support to resolve this
Chloe . 2024-07-28
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cold, disappointing.... why pack hot food directly onto cold drinks?
Nicola . 2024-07-24
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Delivery driver had clearly opened my bag and stolen food and drink
Chris . 2024-07-07
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So much nicer than Mc d food cooked well all nice and hot and quick
Charles Bloomfield . 2024-07-01
MORE AT Google
Food was ok, warm but not hot. It definitely wasn't that fresh cos the chicken royal was very dry! The tables were all messy, even though it wasn't busy in there, you'd think it not being busy they'd be able to keep all tables clean but apparently not! The staff were friendly though so that's good. Also the amount of chips burger king gives u is getting smaller all the time! Like I remember the large box they used to come with that was always full, was a decent amount that I always appreciated. But now days ya getting less n less and they come in a tiny packet so it's abit sad they are changed now. The chicken royal isn't as tasty as it used to be, but gutted bout that. All in all bit let down by how messy the tables were concidering it was dead in there, very few chips 👎👎👎 and the food quality not as good as it was, ane wish the food was hotter too.
Dan Harding . 2024-06-30
MORE AT Google
Excellent food, Fast service and very polite in the face of a customer next to.me being extremely rude.
Tom Cowles . 2024-06-26
MORE AT Google
Always nice food and service is fast
Sarina Cowles . 2024-06-26
MORE AT Google
Brilliant restaurant staff are always helpful and service always fast
Liam Parker . 2024-06-25
MORE AT Google
Cold and dry and also only a single pattie in a double whopper order. Poor
Simon . 2024-06-25
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Food was hot and tasty the restaurant was clean and the staff were helpful
Jade Woods . 2024-06-25
MORE AT Google
Missing item and have tried phoning the branch for over an hour and half but the don’t pick up this is bad customer experience will not be ordering again
jason hurrell . 2024-06-23
MORE AT Google
Great place to eat! 10/10. Would recommend
Abbey Cowles . 2024-06-20
MORE AT Google
Superb food piping hot and good quality, delivery was very prompt
Steve . 2024-06-08
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Still hot when arrived and came on time, great service
Hannah . 2024-06-04
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5 star service and food great 👍 lovely people
Jamie Constable . 2024-06-02
MORE AT Google
Food was very nice and the lady was polite. Good value for money when you download the Bk app. Highly recommend
C.E C . 2024-06-02
MORE AT Google
Not a problem as tracking updated the times
Alison . 2024-06-01
MORE AT Just Eat
Nothing was missing from a large order!! Thanks so much
Bonnise . 2024-06-01
MORE AT Just Eat
The food was amazing who ever did the chicken royal is amazing lots of mayo just how I like it and all in time considering the Suffolk show
James . 2024-05-29
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High time to close. never open never friendly never helpful absolutely useless!
chris tapp . 2024-05-27
MORE AT Google
We were waiting for our food in the restaurant. 25.05.2024. 8 pm The delivery guy next to us was touching his bum inside he's trousers,and front private parts with his hand. Young short guy,with black car. Unbelievable. Disgusting!!! Unacceptable behaviour,unhygienic ,people can get infections!!! Then he went to his car with the foods....😡😡😡
Sándor Komiszár . 2024-05-25
MORE AT Google
Coke was warm, come on guys, we got fridges now...
Michael . 2024-05-23
MORE AT Just Eat
Good hot food, driver was polite
Joseph . 2024-05-16
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Had a very long day and was having trouble ordering, Kirsty was very polite and helped me. Appreciate it.
ASHTON KLAMMER . 2024-05-15
MORE AT Google
They forgot 2 of my dips and my drink very disappointed will not be ordering from Burger King or just eat again
Oliver . 2024-05-15
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There was NO whopper in the order!
Brian . 2024-05-14
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Love ordering from here. Always delicious and piping hot.
Kayleigh . 2024-05-14
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Food tasted bad and very expensive. The delivery time was more late than first time they told me when I placed the order,I will never order agaim from justeat app or from burger king
Ionela . 2024-05-12
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As great as always. So much more filling than the 🤡 alternative. Always be a king 👑
Jayson . 2024-05-09
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I am really not happy food was cold and un eat able and only to get half the money back is really bad not happy with this not going to order again
Marie . 2024-04-20
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Great service and fast food. Staff very friendly and willing to help. Good value with the 2 whoppers for £10.99
Tom . 2024-04-14
MORE AT Google
Tasty food. Better than McDonald’s
John Javier . 2024-04-14
MORE AT Google
took over an hour to get delivered. was probably waiting at the restaurant for a while to be picked up as it was barely warm when I got it. I only seemed to have half a potion of fries as well
ryan . 2024-04-14
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All 5 meals were cold chips all half full,burgers squashed and courier had meals for over half hr. Picked up a 17:42 delivery was 18:10 and I’m not that far away it takes that long
David . 2024-04-14
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Good place too eat food is amazing.
Carl Harlott . 2024-04-12
MORE AT Google
Bright and cheery delivery driver. Makes all the difference.
s . 2024-04-12
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Always freshly cooked food and always served hot, very clean and polite staff. Highly recommend 👌
Slim jim . 2024-04-08
MORE AT Google
The delivery bloke was very polite, food was nice and hot and very tasty, thank you.
Louise . 2024-04-07
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Food was hot quick service, and food was tasty.
Wendy “Wendywoo” Green . 2024-04-07
MORE AT Google
The plant burger is just delicious!!! Love that they gave me loads of extra pickles too, just as I asked for on my note. Thanks so much 😊
chloe . 2024-04-06
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The burgers and chips were awful, like they had been cooked the day before. To make matters worse we both had VERY BAD tummy ache.
tish T . 2024-04-05
MORE AT Google
A few of us went here yesterday food was lovely and hot, staff very polite and friendly, clean restaurant too.
Pippa Barkshire . 2024-03-29
MORE AT Google
Absolute shambles loads of couriers being served and I stood there 20 mins wasn’t acknowledged let alone someone taking my order ! What’s happens to the world where couriers are allowed to bully there way in front of customers ??? Shocking service or lack off
matthew elliott . 2024-03-27
MORE AT Google
Didn’t receive order says delivered and never got it absolute joke yet again!!
Alison . 2024-03-26
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FOOD IS FREEZING COLD AND RESTURANT NOT ANDWRRING THE PHONE
Alison . 2024-03-25
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Great Service! Attentive Staff!! Nice Place To Eat In With The Kids!
Mel Paddy . 2024-03-19
MORE AT Google
We are missing half our food and order was very late. Food we have got is cold
Amy . 2024-03-18
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The order was missing an item, which I now have to wait up to 7 days to be refunded for. The burger was burnt and tasted like it had been sitting around for a while. After a couple of bites, the meal has gone in the bin. Very expensive waste of my time. Won't be doing that again.
Linda . 2024-03-03
MORE AT Just Eat
gave us meat (were vegetarian) food must've been sat a while as one burger was ice cold (and missing the extra patty we paid for). thankfully we noticed it was meat bur this is so dangerous!! clearly restaurant needs more staff and more training
Lauren . 2024-02-24
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Missing drinks and ice creams from order. As drinks are part of meal couldn't claim refund. Also sauces missing.
Laura . 2024-02-23
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Food was still hot which is unusual 👍🏼
sarah . 2024-02-19
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Had a nice burger and chips here.
maureen jerrams . 2024-02-15
MORE AT Google
Will ruin your order on drive through knowing you wont come back. An XL has large cheese slices and more than a rash and a half of bacon by your own company instructions. After 5 the will serve you burgers 30 to 40 minutes past sell time. Literally a joke and the manager doesnt care to busy eating the stock the fatty
Keiran Kermath . 2024-02-10
MORE AT Google
waited ages food was cold, to poor standard and not correct
Nicky . 2024-02-08
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Very to the point at this Burger King, not the friendliest of the chains I've been to, the staff at the Anglia retail park actually know how to treat customers, unfortunately the same cannot be said about this one....
Michael Dacus . 2024-02-07
MORE AT Google
20 minutes late, driver was extremely rude and tried arguing with me about the food because there was a missing item, when he tried he didn't speak english so rang his son to talk for him while having his arm inside my porch so i couldn't close the door. Terrible person and service, disgrace.
Jamie . 2024-02-06
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There is always something missing! How hard is it to pack an order that’s written in black and white in front of you! I don’t expect to have to pay for food I never receive!
Laura . 2024-02-06
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Another great visit this week Outstanding restaurant I use regularly with good facilities and great food. Will visit again.
E to the bay 2856 . 2024-02-02
MORE AT Google
Driver not call me and not deliver my food and just put food delivered
Viktoriiia . 2024-01-30
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Connor served us very recently. Such a lovely helpful polite young man. I actually remembered him serving us on another visit also , as my family all commented back then how superb he was at his job. I hope he is a valued member of staff, as his customer care skills are brilliant. We shall return again and again with fantastic service like this shown by Connor. This Burger King restaurant is also very clean and food served lovely and hot too.
Meadowvale 21 . 2024-01-23
MORE AT Google
was missing can of monster from order , and when tried to call restaurant no answer on phone
deborah . 2024-01-19
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I do t just want £5.30 back! I want my £12 back as the food is cold and I’m not eating it!!! Give me back my f**king money!!!
Tony . 2024-01-13
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I've been to this restaurant few times. The service is always great and quicker. It's always very busy when I'm there but they genuinely take care of their customers and their needs.
Ranjitha Mathew . 2024-01-12
MORE AT Google
Although arriving on time.. Every item was squash flat and cold... Ended up microwaving the burgers. Chips not to normal standard
Andy . 2024-01-07
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I ordered a family meal and it came without a Whopper burger. What?
Mihai . 2024-01-06
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Forgot my drink Monster Ultra which I paid extra in the meal deal to get ...not happy!!!
Martin . 2024-01-06
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missing 3 item but got a full refund
Sam . 2024-01-05
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Decided to try BK for a change from MDs but unimpressed with the overall experience. Not only is it expensive (just shy of £20 for one chicken medium meal and a single chicken burger with drink), but the service was dreadful. Met with mumbling staff when we ordered at the counter as the self service was busy. Got the order wrong with beef instead of chicken and no apology. Not even one napkin was added to our tray so had to ask for those. All in all not great and will be sticking with MDs for future. Sorry BK but not for me.
Claire Morhall . 2024-01-02
MORE AT Google
Driver got my order then drove to kfc Felixstowe road for 20 minutes obviously waiting for another order while my food got cold. Everything was cold when it arrived. Shocking service from just eat driver not Burger King.
Lorna . 2023-12-30
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Very dry tasting double whopper. Did not like the fries. Too thick for not being actual potatoes. Female did not care that all drinks are zero. No fresh juice
Morenike Mitch . 2023-12-25
MORE AT Google
Delivered on time... Ice cream was missing from what was delivered so my order was not complete and I'm £3 out of pocket
Matt . 2023-12-20
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Food was perfect and service was very good too.
Andy Patmore . 2023-12-18
MORE AT Google
Delivery was on time, food was on colder side and they didn’t send the Ben and Jerry’s ice cream that I’d ordered
Emma . 2023-12-17
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Most of our order was missing.
Christine . 2023-12-08
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Want to charge me 30p for a tiny sachet of mayonnaise! Never going to bk again.
Steph Oliver . 2023-12-07
MORE AT Google
Ordered at 1235, arrived at 1505. Chips stone cold. Terrible.
Chris . 2023-12-03
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So much better than McDonald's .Tasty quick and get they the order right .
pete ferdy . 2023-12-01
MORE AT Google
The order was correct and also hot, thank you...
Sandra . 2023-11-28
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Just eat delivery times are always late
Maria . 2023-11-24
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FOOD COLD AS PER USUAL WON'T BE ORDERING AGAIN
Sue . 2023-11-23
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The past 2 times we have been to Burger King Ransomes has been terrible. The food is cold and drink is flat. Service is appalling with arrogant unhelpful miserable staff. Horrible experience.
Alan Thomas . 2023-11-18
MORE AT Google
Terrible experience, cold food, flat drink, horrible staff. Been here twice in the past month and both times its been equally as bad.
Alan T . 2023-11-18
MORE AT TripAdvisor
Never received my order even though is said I have second time this has happened in a month will never use just eat again. Terrible company. Terrible service and your customer services is useless. Looking forward to a reply. Many thanks.
Jak . 2023-11-18
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A long time since I've been in a Burger King. I ordered a chicken royalle - and was presently surprised. It was hot moist and really quite tasty. Chips were of good size and sufficient quantity - all for under £10 including large Coke.
Vaughan Rudd . 2023-11-17
MORE AT Google
was missing my dip, & my ice cream
Sharon . 2023-11-12
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The food was slight cold when received as the driver was clearly doing a multi-drop.
chris . 2023-11-06
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Was missing items and wrong items that did arrive
Kirsty . 2023-10-28
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Food was prepared well but not very warm when delivered
Carl . 2023-10-26
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Chicken royal & fries with cheese & bacon missing from order! Come on guys get it right!!
Ali . 2023-10-26
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Impeccable delivery time and superb burger could of been better Fri how ever done me out of a drink for a meal.
Gary . 2023-10-22
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Food delivered 2hrs after placing order and was cold. Had 2 large fries on order, only 1 delivered which was half full. Really not impressed. At £25 this is unacceptable. Will not look to order again.
Stephen . 2023-10-18
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Completely missed both kids meals. Only option is to request a refund for missing items. Definitely wouldn't order again and wouldn't trust for it all to arrive!
Liane . 2023-10-18
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Arrived to purchase 2 whopper meals with strawberry milkshake on 13/10/2023 after 15:00hrs. This was the only meal I had for the day, by 23:00hrs I had a serious case of diahorrea. Which settled after 02:00hrs. Mu trust in this restaurant is lost
Patience Matemba . 2023-10-14
MORE AT Google
Always cooked fresh , app saves you money . Staff are always helpful and friendly
Susan Mayhew . 2023-10-07
MORE AT Google
Food was cold and tasted like card board box
Malatta . 2023-10-06
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sauce was wrong, rest was fine, driver was abrupt and quite rude
Sharon . 2023-10-01
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Never turned up. Saying it’s been delivered when it hasn’t.
Rebecca . 2023-10-01
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