McDonald's Birmingham Chelmsley Wood in Solihull

Service very pleasant & food tasty.

Friendly staff, and always a tasty breakfast

Still no ice cream machine always out of order

Food stone cold missing food send wrong drinks

my food turned up cold the macdonald is 4 mins away from my house if driving my daughter who has autism would not eat the food as it was cold and does not like it warmed up

Food like it’s just been there all day kids never eat it . So I had order something else. Horrible never ordering from here ever again!

Nearly 50 mins late and stone cold. Could not find my front door and missing dips which were paid for.

yet again food was cold and my drink had spilt on delivery. won't be ordering again.

The meal comes with two lots of sauce, but there was no sauce included.

Two quarter pounders one burnt and flat awful

again missing items not 1 but x3 boxes of chicken nuggets always have a problem with this store again I've had to re order the nuggets now kids are waiting even longer this store is a joke

Every single time I order from here there's something wrong with the order. Tonight's was a triple cheeseburger with no burgers 😡😡😡

The food was so cold when it arrived I had to put the chips in air fryer and burger in the oven to warm. I understand it may come like warm but it was exceptionally cold

delivery driver would not give me the order,asking me for my pin number, no chance, by the time he handed it over it was all stone cold.

Food was cold burgers was all mushed

My order was cold when I received it very disappointed

Stopped here for food on a Friday evening after dropping a relative off at Birmingham airport before the drive back to Weston. ordered via the app - the wait wasn't too long considering a Friday night and a large(ISH) order. Only issue is the car park is so small, we had to part a few roads away and drive back when ready to collect.

We didn’t get any fries with our meal

Times kept changing, driver was “apparently here” was not!! Food absolutely freezing and burger burnt!! Never again!!

Order late after sitting at the resturaunt for 30 mins. Missing ALL selected sauces and dips

3 of my orders wasn’t there - large coke as only got 1. I should’ve got 2 fries, only got 1 and the cheese burger. Very disappointed

food was cold and squashed inside the bag so the cheese burger and chicken burger was flat as a pan cake the coke tastes wired like it's mixed with other drinks or running out and the bag it came in was not sealed was a ripped bag

Chips were literally still frozen and cold. Inedible

Waiting around then when the food come was freezing cold

you deliver the food ..always always always never send the the dips...end of the day we are paying for them..never refund them...food is always cold why???...drinks never have ice in them ive asked for ice... i never get my full order and never get a refund ..only when it suits you will refund its like your paying for my food but dont send it...

Had a quick morning bite. It was Okay, I've had better from McDonalds. Took a while to get the food as the morning crew were busy getting app orders ready, and I could see my food was made and in the hot tray.

Food was freezing cold, I've had food delivered cold before but nothing like this. Won't be using the app again unfortunately

Food was cold, items missing. Driver was lovely tyo

food was cold l, no straw no sauce

Ordered food once again and guess what stuff missing every time. Plus turned up cold again need to get staff that can put orders together properly

Most of the order was missing I had to ring McDonald’s spoken to the manager and I had to go and collect the order myself what’s the point of ordering food for it not to be delivered and still had to go and get it myself wasting my time and using fuel. Really disappointed

They do not deserve a one star Driver waited 40 minuites for my order which had been cooked and left on the side.Should of been delivered at 6.05pm.Order received 6.38pm.Stone cold i put the tempreture probe into the burger's it was reading 5 degrees should not be lower than 65 degrees .This would of made us all ill.Chips stone cold the whole order went into the bin .May aswell of set fire to my money.Disgusting dangerous and i will be reporting them to Solihull enviromental health first thing .Unproffessional untrained and letting food go out below correct tempretures .They could potentially kill somone its called due dilligence obviously they don't do it.Needs shutting down!!!!

Tasted like the food was out the fridge it was that cold. All of it was stone cold.

I was missing 4 hash browns and a burger

Delivered cold, delivery driver rude

Useless missing items, cold, totally wrong order! Don’t order from here

Don’t bother paying for sauces, they don’t deliver them and just eat don’t see it as justifiable to refund them.

Don’t eat here! And Never Never get a delivery!!!!

Food was cold and extremely greasy the sausage muffins paper wrapper was so greasy

the bottom of the bag holding the drinks was soaking wet and broke depositing two drinks all over our living room carpet and some on the furniture. also the chips were cold on arrival.

Need to improve on orders as always get it wrong or miss something off the order

ridiculously slow service. waited over an hour for delivery and food was cold

Was busy here, even early doors, staff and deliveries were millingvabout very efficiently, my food was uber quick, could not of been quicker.

From submitting order to getting food was over 1 hour. Driver was nice and felt sorry for him as mentioned roads flooded. Was over 45 mins till order was starting to be cooked and prepared.

was over an hour late from when i ordered everything was cold and could not straw's as the driver had made the drinks leek all over the bags

My large philly stack was small and did not have the right toppings the chips was cold and did not taste nice the wrap also had the wrong toppings on somebody messed up big time and my daughter is not happy

Order was not only late but was wrong and freezing cold, had to warm up for my child, disgusting service

food was late, turned up cold and wasn’t my order, not one single item correct, unable to contact driver, waiting on refund

I pay over £50 for my family of 7 for the food to come stone cold, it’s a joke.!

Cold, late and absolutely disgusting won’t be ordering again

Food yet again cold chips was thrown into bin everyone iv had so far has been same I’m not happy my kids had to eat cold food

delivery time was put back by an jour and food was completely cold. I personally blame Just eat for the problem nit MD

Food was cold because it was late also was wet because I had to walk to find the delivery guy, also delivery guy was rude

Rude very slow food warm to cold no please thank you do call again and a diary look instead of a smile 0/10 and that was a double cheese burger

Over an hour and half to come. Delivery time kept changing. Food was stone cold when it was finally delivered. On the live map the delivery driver was at the same place for over half an hour. No apology.

my order never arrived at all despite being marked down as delivered... later walked down to get it again myself, the food was cold and they tried to trick me out of parts too... shocking delivery service steeling food and shocking restaurant with terrible food... ontop of this, rude staff...

the delivery was perfect but the actually was food missing

Kept on changing the time every 5 minutes and when the food finally came after nearly a hour of its original waiting time it came freezing cold

They gave me the wrong food. Service needs sorting out.

Items missing and milkshakes and mcflurrys melted

At least deliver what is ordered!! The food was delivered cold and not even the complete order

Literally missing half the Oder

Forgot my whole order apart from a mayo chicken burger

edt was changes 3 times and bycthe time food arrived, it was cold. waste of money

Food was freezing cold. Big Mac buns were over done. Fries were like cardboard. Coke was flat. Forgot the sauce and straws.

Can't even get a simple order right

stone cold food and pickles on burger!

Food cold as per usual,how and why does it take 45 mins when this awful establishment is a mere 3 minute drive from my address!!!!

Foods cold and didn’t send the straws and dip

The food came cold and the chips tasted like cardboard

Order said it’s been delivered but it wasn’t and I’m unable to get in contact with just eat

delivery driver er was extremely rude, said it was halal to bring my order to my front door. partner let him in the block numerous times but he kept letting go of the door and constantly ringing the buzzer (we live in a maisonette) started shouting when I went outside to him. disgusted and my food is now stone cold going to have to go straight in the bin!!

Food was missing and we received wrong food and it was cold. Very disappointing

thank you to the driver who came up in the lift ... being pregnant made it easier

I just ordered on Uber eats... it's 4am and they managed to get the whole order wrong..

ordered at 11:50 and it came at 1:39am, food was also cold and i received the wrong drink

Spilt drink all over the bag only half a cup left. Food ruined

no delivery code had been given to me when the order was made so delivery driver couldnt give me my food. was standing outside my flat for 15 minutes trying to find a code and contact customer service so this resulted in my food being stone cold and rubbery so i basically wasted to money cus it wasnt very edible after sitting in the bag for 15 minutes

Could not drink my iced latte as it had sugar in it. I’ve had them many times and never had sugar in them. Is this the norm now and do I need to say no sugar when I’m ordering in the future?

All the hot food was cold and the thick shacks and ice cream was watery , I will not be ordering again

Ordered from here and my food never arrived. On the app it said food was delivered. I was waiting ready to give them the delivery code but no one arrived. Very unhappy.

Unfortunately the food and drinks were cold when the delivery arrived.

The food was cold and it was late

This store never ever pits in the dips, even though I added them as a paid item this time!!!

Must of been sat of the side for half hour was cold when arrived. Also McFlurry had no sauce on it. And bbq sauce was not there

My delivery driver was horrible

Food nice n hot staff very nice and helpful, had a strange atmosphere but don't know why

food cold as per usal..no fries.no dips again why we pay for it you ent

the fries arrived cold, I ordered an extra patty that was not in the burger, the Monopoly stickers were missing.

food missing ordered 3 large meals missing all three large fries

At least £20 worth of food missing

Everytime I order from here an item is missing and food is cold/stale disgusting service

didn't receive any food had to come to restaurant to get f9od and then got treated with rudeness and disrespect

some items was missing but food was nice

I dont want to be unfair as this is thefirst McDonald's order i have placed in the UK for over 15 years. Perhaps comparing this to McDonald's in UAEis not fair. However, fries were barely cooked, allofthe hot items were cold The Cola was actually war

The wrong drinks were delivered, no straws, no sources with the chicken nuggets

over an hour late to have cold food delivered, completely flat drinks and 2 burgers missing from the order. terrible service. food bag was open when delivered too.

Ordered food and the burger was uncooked and the chicken nuggets seemed like they just came out of the freezer and the chips couldn’t eat anything

All the food was stone cold and i ordered a strawberry milkhake but was deleivered half a cup of coke

Cold food, missing items and changed delivery time 5 times