McDonald's Birmingham Chelmsley Wood in Solihull

Full of foul mouthed chavs,who are all wearing face masks and balaclavas. Staff are good though.

Do you guys just can’t be bothered to put sauces in the bag

Ordered 2 philly stack burgers and all we got was a burger with a bit of cheese. DO NOT GET DELIVERED. YOU WILL NEVER GET WHAT YOU ORDER. WORST MCDONALD'S EVER. WASTE OF MONEY. WILL NEVER ORDER AGAIN

took a long time to arrive and time kept going up. No collectable delivered as advertised

Ordered £30 worth of food and didn't receive any of the correct items!

Delivery time kept getting longer and longer and the food was stone cold! I want a refund

We ordered a delivery and I can’t really blame the delivery driver as he’s only delivering the food and drinks, but the drinks came like someone had messed around with them or took no care to package them correctly as the bottom of the bag was completely soaked in hot chocolate and potentially covered the delivery drivers car seat. Also opening the bag the drinks were completely covered in hot chocolate, one hot chocolate was hotter than the other.

Cold food,original order cancelled

Haven’t received my food at all says it’s been delivered when it hasn’t unexceptionable I want a full refund

DID NOT RECEIVE MY ORDER!!! Absolutely livid!!! Waited nearly 2 hours then for it to say delivered!!!!

Took a lot longer than expected

delivery guy was polite and was very happy with the food and delivery

I ordered 2 smarties n 1 maltesers ice cream n I only got 1 smarties n 2 Maltesers

Breakfast is the best thing. fries come cold most of the time burgers are ok

Would have left zero stars if I could. Must be the worst McDonald's ever been too! Terrible service, long wait for for food - when finally arrived was cold and items missing! Told staff member about this and was given missing chips, but as you can guess, they were stone cold. If I had read the reviews prior to going, I would not have gone there as the reviews speak for themselves!

Driver arrived at the nearby airport rather than the hotel. My drink had been spilled such that only a quarter of my drink was still in the cup. Very unsatisfied.

Under staffed and the staff there just moaned about doing their job. 40min wait for breakfast.

It said it had milkshakes on the app but it didn't and there's a tramp that sits in the drive-through and makes you feel bad.

Ordered at 21:20. Arrived at midnight and was cold!...

I ordered my food at 9:18pm and it didnt arrive until nearly 11:18pm. Food is cold and tasteless and im beyond disgusted

Cold food won’t use McDonald’s again

items missed and drink had also split over what food was remembered on the order. which equalled in the whole order wrecked.

food was cold and also forgot bbq sauces

Wrong items sent and cold food and drinks

half the coke was spilt in the bag food was cold and hash brown were missing. absolute joke

driver was to busy talking to someone on the phone to notice that the drinks had been knocked over and were leaking and the food was squshed

ordered at 0802. and kept changing del time

i haven't received my order. it has been 4 hours and I haven't received it.

Lovely polite man. Food still warm

No ketchup sent in our order! We also paid £1 for extra ketchup . No straws with our order.

Missed my bbq sauce again so whole meal was ruined

didn't bring sauce and put salad on the wrap

Got everything else except for the two apple pies I’ve order

Wrong item in the order, was sent a large coke instead of strawberry milkshake

missing 2 philly cheese stacks and food that did arrive was cold

Food was freezing wrong order chips where tipped out

Horror, they didn't include a burger in the order Deception!

I clicked on time however my time kept changing 1st was 10 mins then 20 mins then 29 mins and then 22 mins. when my food came the fries were soggy and chewy definitely not cripie the fries were the worse fries I've ever had my mango smoothie was half melted. definitely not impressed by this meal today

they forgot one burger one coke and one large fries

Food cold and inedible on delivery. Watched driver miss correct turn off twice on tracker

I asked for 2 meals and ive got no chips

great food as always ,guy who delivered it was really friendly and polite great service thank you !

Rude staff, untrained and incompetent. Do not go to this branch unless you want cold food, contaminated food, poor service and speak to rude staff with poor attitudes. Even the management is incompetent and incapable of doing their job.

If I had the option would give 0 stars, horrible place to purchase your food or even to be. Absolute revolting customer service and experience, staff think they know everything with their ugly attitudes. Do not go here

Great delivery he came to 6th floor to deliver

There was one item missing and the whole order was cold,

was coldl and milkshake was like water as it was late..

my food come cold and the guy who delivered it didn't come to round flat had ask my next door neighbour to watch my needed 2 years so I could yo the other flat t9 get my food

very happy with my order i received a large chips instead of medium thank you mcdonalds

food on time and all delivered fresh and correct

my food come and was all cold 🥶

saw the place has mice and is serving dead mice deffo won’t go to this mcdonald’s ever again

Very friendly driver tonight, thank you!

Wrong order delivered, order was wrong

Not only was my food late but the burger & fries were stone cold. Not even an ounce of warmth to them. Upon trying to report that I was unhappy, the only option was to accept a £0.67 account credit. Never, ever order McDonalds delivery. With service, delivery & driver tip it was over £15. Feel completely ripped off!!

Wanted no mars bites on my McFlurry and gave me a Fanta instead of mango and pineapple smoothie

Lots of my items are missing. Even full meals.

This mcdonalds branch always mess up the orders. I had 2 meals missing

very well spoken and polite gentleman. 5*

Foods absolutely horrible. Missed items.

Asked for lots of source and we only got 1 source between 3 meals then we called them and they put the phone down of there was a 0 star review I would definitely do that

Freezing cold things missing everytime I order food there is problems

We came late with a truck, nobody here, but we’re not allowed to order by foot. Biggest nonsense and Worst experience ever. Thanks for nothing here.

drink spilled all over food in bag....issue again.

Food arrived cold. The insulated bag in the boot of the delivery car was left wide open (so pointless being in the bag).

Ordered through Just Eat. Took a long time to prepare and food was cold. Chips were bland. Chicken was dry. Worst McDonald's I have had.

Cold chips hole quarter pound burger messed up asked for no pickles and onions label says only mustard and ketchup yet had everything on baby was not happy

Food was cold and they didn't send the ordered sauces

The delivery agent was really a nice person. Vry proffesional and polite

It never turned up and I have been waiting 2 hours and then said it was delivered.

missing my mozzarella sticks and apple pie missing from order

food was good order as requested

doughnut is solid, no way it's fresh, absolutely awful

Food was stone cold had to microwave it

Waste of time food always cold and missing items

Great communication when he got held up. Thank you.

Waited over 45 minutes for a small order. Food arrived cold and the last couple of times I've ordered there's been no onions on my burger. I'm not sure why because I never take them off the order.

ordered my food way before 12 oclock i was waiting for an hour and it’s cold

Terrible a 15 minute wait for delivery turned into 50 minutes and time just kept going up ended up taking 1 hour 45 minutes to deliver food was cold drink was warm would of preferred to cancel it and had my money back but there’s no option to do this

meal didn't turn up, we had no food

on time and driver was nice but quality of food was horrendous

The delivery driver was sooooo polite, food was lovely

Food was hot well the kids love it all

The driver was a nice driver and he was very polite and the food was handled with good care

Food was ordered at around 4:45pm I was then given a time for delivery which was 5:20pm. I did not receive my food till 6:20pm. When the food came it was cold and very unpleasant to eat I had to reheat in microwave it’s totally unacceptable.. I paid for 6 sauces and only received 2.. and I got 2 medium fries when one of them should have been large

this is my 3rd time I've ordered and it's late aswell as missing orders it's ridiculous

Delivery was fine but pin in map is incorrect and won’t allow me to move it but driver found me ok

Must have sorted the place out really enjoyed it

i selected double saugage x2 not bacon this is your mistake i want my refund

Horrible restaurant. Allow kids to vape inside, when they disturb customers, some of the security are very friendly with them and move them away from the disturbed customers to allow them to stay in the restaurant and vape. Whilst not ordering or purchasing? one of the cleaners also was very friendly with the children and after a complaint was risen, gave the customer a funny look and then loudly addressed the disruptive teenagers shouting BYE KIDS all lovely waving them off after her shift. But they’re also being allowed to vape so are they kids or adults? disgusting and I will not have my under 5 year old children inhaling vape in a restaurant. Also the amount of friends getting food poisoning, staff have this week been witnessed touching Raw meat and then salad, following not a single bit of food hygiene, and also seen on Facebook a local family that our neighbours to my family, have been HANDED A BAG OF FOOD FROM CHELMSLEY WOOD MCDONALDS WITH A BLEEDING MOUSE IN IT. Noted staff found this funny when the family returned to the restaurant to complain. Needs closing down all it is is a youth centre for teenagers to doss about and make people feel uncomfortable. Won’t ever use again. The only staff member in this place that needs to be recognised for their hard work and care consistently is Cleveland. He deserves a lot for putting up with that place for so many years as well as being the only one to upkeep it. Alongside his one other employee, a lovely cleaner with long grey hair. Environmental health need to do an unannounced visit on this absolute pig sty of a ‘restaurant’.

Gone absolutely down hill!!! A mouse found in someones food!! Absolutely disgusting! After eating the food i ordered today i have got really bad stomach ache and then to go on facebook and seeing the same night someone has found a mouse in there food has knocked me physically sick!

the food was freezing and bits was missing

Food was cold, items missing overall bad

Missing item Cold food dry Not so good food

Ordered at 11.16pm original delivery skit 11.45-12. when was delayed to 12.10 to 12.30 i tried to cancel but was advised would still be charged even though tracking indicated it was not being prepared yet. When it finally arrived at 12.32 was cold

Ordered food 1 hour before breakfast closed and it arrived half an hour after breakfast close time and stone cold so had defiantly been sitting there for ages. Even the tea was cold and the coke was flat!

You gave me a £10 of voucher 66qpcsynp94lcfgp I tried to use it and it worked then as I went to check my bank details was correct and went to pay it reloaded the page now it’s saying the voucher has been used…. Waste of time but thanks anyway

food stone cold even the coffee and BBQ dip missing

Food was cold on arrival, driver taken for ages to come. No impressed.

Ordered at 23:21 delivered at 01:04