Based on 27.136 opinions finded in 4 websites
Based on 27.136 opinions finded in 4 websites
Opinions
i had odered my daughter a happy meal with a book in as she likes reading and there was just a burger and chips no book as she was poorly and i used what little money i have left 2 buy her 1 and get her 2 eat again i think that is bad
Kim . 2024-08-14
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kept changing the delivery window constantly, ordered at 12.15am, delivered at almost 1.30am
louise . 2024-08-14
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food was cold n the mccrispy the chicken was lime it was beennleftvall day nearly broken my teeth it was that hard n crusty more like aboustly awful
Laren . 2024-08-13
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I waited over an hour for my order,when it stated 15-30 mins. And my food was cold
Dan . 2024-08-13
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Where’s my food? No food has turned up
Jake . 2024-08-13
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Order never arrived said it had been delivered but I was stood there waiting for it and no show 🤬now I have to wait for a email back to get a refund
Leahann . 2024-08-13
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I am descusted with my order over an hour late missing nugget from mea and Oreo McFlurry missing one fry’s not even half of box and the food is freezing cold you should be ashamed
niomi . 2024-08-13
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Good was cold and chips were soggy
Sally . 2024-08-12
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My food did not come 6 chicken nuggets but there was only 5
Amelia . 2024-08-12
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drinks had fell over in the bag so most of one drink cup was empty. burger had no sauce. onions or pickles or salad and the mcflurries had very little chocolate or sauce on
Lee . 2024-08-11
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missing items burger, apple pie ...no sauces...no straws
Stephen . 2024-08-11
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Good was cold and not fresh at all
Shauna . 2024-08-10
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The delivery driver gave me someone else’s order the absolute drip, when calling McDonald’s the gentleman was really polite and respectful and apologetic.
Sammy . 2024-08-10
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Really late, food stone cold, and delivery driver was rude, spilt my drink everywhere, very very bad service
Courtney . 2024-08-10
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it took ages to come and when it arrived it was just drinks & no food £30 on nothing i’m very disappointed i best get a refund
Chance . 2024-08-10
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Ordered at 21:10 and received at 22:20 and food was cold
Kyle . 2024-08-10
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all food was cold. and looked like it had been sat in the bag for ages, as the fries was all soggy. the frozen lemonade was not frozen and more like a cold a drink.
sarah . 2024-08-10
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coke and mcflurry was split so i was left with half a coke and half a mcflurry all mixed with coke. straw was demolished because it was soaked. foods cold and missing my dips.
Mia . 2024-08-10
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Still not received my refund for items that wasn’t delivered :/
User . 2024-08-09
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coke was flat no ice tasted like it had Been left on the side from yesterday and was like warm
Jeffery . 2024-08-09
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the order was wrong, the bags should be checked before being delivered as this has happened multiple times with JustEat and Mcdonald’s.
chloe . 2024-08-09
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didn’t receive my fries or galaxy pie what an absolute fucming joke
nathan . 2024-08-08
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Food was cold, and missing items.
Gracie . 2024-08-08
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Food was cold and there was no straws or napkins
Miriella . 2024-08-08
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The whole order was cold, the drinks was wrong. One of the happy meals had some random sauce all over the food so it's no good even if it was warm. Not a clue what went on with the driver as was saying for ages it was being prepared but with it being as cold as it was the food was sat there for a while whilst the driver just sat there according to the app?
Amy . 2024-08-08
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food arrived cold, missing part of the order.
Liz . 2024-08-07
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food was stone cold and disgusting burger was just thrown together and was over an hour wait for it very disappointing
Angela . 2024-08-07
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I waited over an hour for my order, my delivery driver was there at the restraint waiting for an hour. Part off my order was a wrap meal and then when it came it was missing the fries and wrap and the only part of the meal they remembered was the drink and the drink was flat.
Lauren . 2024-08-07
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food was cold! half filled milkshakes x3
Jodie . 2024-08-07
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drink had leaked so no drink with meal
Jason . 2024-08-06
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My order never turned up but said it had been delivered disgusting and I have paid im not happy
Sian . 2024-08-05
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didn't receive cheese stick bag was open
Luke . 2024-08-05
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Pancakes were NOT light and fluffy, they were hard around the edges and one was not editable as it was completely hard. Do not believe these to have been freshly made, think they were left overs from the day before.
Mandy . 2024-08-03
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Food was freezing cold had to microwave the fries tasted rank all burgers cold and no pickles even though asked for extra
jamie . 2024-08-03
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I watched the driver on camera drive miles away from the direction where he should have been going. He said he had 2 deliveries before mine, food came freezing.. like stone cold
Joe . 2024-08-03
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missing burger and 3x sweet curry sauce
Joshua . 2024-08-03
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NO DIPS AFTER ASKING IN THE NOTES TOOOOOO
bradley . 2024-08-02
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food was freezing cold not edible at all
Michelle . 2024-08-01
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No barbecue dips arrived this has happened twice now and the food was Luke warm when it arrived the trusty old microwave sorted it
Mark . 2024-08-01
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waited too long for it to be delivered it came cold, with under cooked fries and a missing drink.
Beki . 2024-07-31
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didnt even deliver my food !!!! i was watching the map and the deliverly driver didnt even come near my house when the app said my order was delivered
amilia . 2024-07-31
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very disappointed once again, good service and food always forget something, I ordered a strawberry milkshake and was charged, however it never came the same as every order always something missing, no drink with my meal once again this evening thanks a lot
charlie . 2024-07-31
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Always missing items like I get they are busy but come on every single time main things are missed out
Leanne . 2024-07-31
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forgotten a small coke out the the kids happy meal?.
Stevie . 2024-07-30
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Took over an hour for it to be delivered , missing some of my order , food was freezing and milkshakes / iced coffee had melted
Laurie . 2024-07-29
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missing happy meal and bbq crispy burger. place is now shot and misses something everyone I order
peter . 2024-07-28
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order was cold and missing items
Reiss . 2024-07-28
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Food was cold and half the order ended up in the bin. Disappointed with this order
michael . 2024-07-28
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Only drinks were delivered, driver stated he would return in 15 mins with food order but has not returned. I have tried to call the store without being able to get through
Emma . 2024-07-27
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food was stone cold icecream an milkshakes melted and given wrong sauces
Charlotte . 2024-07-26
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Have not received the order but said delivered
Ross . 2024-07-26
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half bread thank you come again fries are horrendous!
nathan . 2024-07-22
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never got our burgers and still haven't been refunded
laura . 2024-07-22
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Food was super late inedible and freeeezing cold!! Missing a whole burger which was for my daughter and can’t resolve my issue for up to 7 days!! This is not ok! We all haven’t just got money to waste now I have to go out and buy my children a whole new meal ! Delivery driver said it’s because he stacked his delivery so he waited in McDonald for all the food to go cold to save his petrol !
Sadie . 2024-07-22
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food was cold and both 'fizzy' drinks had no fizz at all! complained via Just Eat
Gemma . 2024-07-22
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Shocking experience and I am awaiting email off you? I have picture evidence this food was terrible
Scott . 2024-07-21
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my fries were over cooked to the point they were crisps so didn’t enjoy them at all
Jade . 2024-07-21
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always missing food, always missing sauces.. full refund everytime
Sam . 2024-07-20
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box of nuggets and 4 dips missing from order.not happy as my kids are going to have to wait even longer to eat
Gemma . 2024-07-20
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always missing food, always missing sauces.. full refund everytime
Sam . 2024-07-20
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Another shocker! Missing a massive chunk of the order. Time and time again McDonald’s Chelmsley wood forget to put items in the bag. Surely it is not that difficult?!
Ashley . 2024-07-19
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everything was cold, the ice cream was melted, even the oreo was soggy, it was awful.
Janet . 2024-07-19
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food was cold, poor quality of food
Aimee . 2024-07-19
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The drink was overfilled according to the driver, the bag was already broken so the Sprite fell down the bag as soon as the driver handed it over to me. He said “sorry mate” and left.
Martín . 2024-07-18
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Food didn’t even arrive said it was delivered 30 minutes ago
arron . 2024-07-17
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Missing items No melon bag Sauce on fillet of fish so unable to eat. No bacon on chicken and bacon wrap
John . 2024-07-16
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Really disappointed. Struggling to contact Just Eat. Order took over an hour wanted to cancel but didn’t allow me too even though instructions said that I could. Food came and a was very unsatisfied would like a refund.
Starr . 2024-07-15
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I waited nearly 1 hour 30 mins for just 1 meal when finally arrived it was stone cold this McDonald's delivery service is shocking every time I order from the chemsley wood branch the order is wrong an takes an age to come absolutely ridiculous
Jason . 2024-07-15
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Wrong item send, delivery time was changed few times at the end food still cold … I should have first check comments 😐
Rafal . 2024-07-15
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THE ORDER CAME COMPLETELY WRONG AND WAITED 2 hours for it
Courtney . 2024-07-15
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not leaving any stars...food late.half order missing.food I got is aboustley freezing.. m flurry ice-cream like water.... disgusting
charlie . 2024-07-15
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completely wrong delivery not happy at all I want to put zero stars not even a 1
Matt . 2024-07-15
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Food was cold and my McFlurry wasn’t even an ice cream… more of a drink!!
JACK . 2024-07-14
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very disappointed, food freezing cold and milk shakes like liquid, I have spoken to mc Donald's who said I need to message you for a solution
Louise . 2024-07-14
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BOYCOT THIS place they miss to put meals!!!! Delivery service if i could do i would put -5!!! Always food delivered barely warm, never put sources. Today missed 3 items for our dinner!!! And chips cold, how do i send food back that will be next time, mcdonalds wait for my cold food back i am not taking rubbish!!
Inga Kakar . 2024-07-14
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Lots of food missing from our order, these should be checked before taken out for delivery!!! POOR service
Beth . 2024-07-14
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over £42 worth of food missing, all fries for all meals missing, cheese sharebox missing, nugget sharebox missing, chicken sharebox missing strips, McChicken Sandwich missing and what we have received is cold
Tracy . 2024-07-14
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My food never arrived and still got charged absolutely fuming
Dee . 2024-07-14
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Never got my order . You took my money Now I have to wait 24 hours. Sucks
Silbert . 2024-07-14
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food was freezing upon arrival not good enough
Sue . 2024-07-13
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according to your app our food has been delivered, but WE HAVE NOT RECEIVED IT
David . 2024-07-13
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Well the food was blooming cold. And the fries had fallen everywhere in the bag. the McFlurry had gone flying around the bag.
Louis . 2024-07-13
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Missed something from every meal. Paid 47 pound to receive 12 pounds worth of fries. Terrible service
Siobhan . 2024-07-13
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Order came over 30 mins past its original latest estimated delivery. Food was lukewarm and missing half the ordered sauces, and milkshake was half melted.
Adam . 2024-07-12
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Missing all the dips & I paid for some
Jess . 2024-07-12
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didn’t follow delivery instructions.
Bethany . 2024-07-11
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Don’t order anything from here. Takes over an hour and comes cold
Nadia . 2024-07-11
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Food was freezing cold and only got half a drink
Charlene . 2024-07-11
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Food missing from the order when you ring them they do not pick up the phone
Lee . 2024-07-11
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Great service would highly recommend
Windsor Roofing solutions . 2024-07-10
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Fries are freezing cold an burger is like rubber
Adam . 2024-07-10
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didn't drop my full order missing leg Fry's and a burger
David . 2024-07-09
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Can't even give this a star I couldn't even eat my food because it was that cold and the chicken had been cooked hours ago clearly!! I also waited 1 hour for my food to come!!! Never ordering from here again!!
Racheal . 2024-07-09
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Burger always looks like it’s just been thrown together apart from that it’s okay
Emma . 2024-07-09
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Fries are always cold unfortunately but I guess that would happen being delivered
Belinda . 2024-07-08
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Food was cold and my ice cream was melted may as well ordered a bottle of milk
Stephens . 2024-07-08
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My order did not arrive at all. Sent an email to Just eat since Saturday. No response. The delivery guy probably stole my food
Abike . 2024-07-08
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Awful experience. Went in the drive through and asked for caramel frap and got told the machine was broken. When i got to the window i saw multiple caramel fraps about for other orders. Took them multiple trys to give us the correct order. Saw this with other people aswell having to go back because they got sent with the wrong food. Didnt give us sauce or a straw after paying extra for them. I went into the store to get my drink and when i got it, it was just full of ice with cream on top, no actual drink at all. Definitely avoiding this place in the future.
Abbie Welch . 2024-07-07
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I have taken a photo for evidence of this food . The driver has opened the bag and ate my fries and big mac . The macodnalds bag came opened so I knew from then that my food was missing and touched . This is disgusting
Ela . 2024-07-07
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Order was marked as delivered but I have not recieved anything. Called the store and they were no help.
Joshua . 2024-07-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1398 Opinions
Hi , I m complaining and speaking to the management level. We r delivery drivers and Solihull High Street branch staff is getting worse day by day. Specially they are taking driver as a personal issu
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