McDonald's in Winchester

Stopped off on A34 southbound services for some food haven't had a McDonalds for ages (and now i know why) Was looking forward to milkshake but as usual, the machine was broken How many times does these break ?? The fries were awful - under cooked, limp and horrid The quarter-pounder was lovely though My advice: avoid and walk left to Costa

We stopped at this service station on our way past and decided we wanted a cold drink. They didn't have any cold drinks or ice cream available. They seemed to be very busy although it was relatively quiet however there were a quite a few people waiting for food. The order machines weren't giving out receipts which a number of people went up to ask regarding the order they placed. Overall this is a poor McDonald's branch. The place could do with being renovated. Poor maintenance of equipment / ordering of supply's. The person who was taking orders and answering questions was friendly.

Cold food so agree with above comment Substitute Mc Flurry instead of one ordered without mentioning it No print out receipt so didn’t feel I could say something Won’t stop again here

Stopped here on the way down to Portsmouth to get something to eat on our journey. Arrived at a time I would describe as off-peak, but there were clearly issues right from the start. Most people in the restaurant were standing around waiting for food, some clearly irritated. We ended up standing for 30 minutes for a basic order. Observing the process, it was clear that food had been prepared but it was not being assembled for passing to the customer, thereby hanging around getting cold. When we did get our food it was, as expected, cold, which for a 30 minute wait was very disappointing. I have been here before; it has never been great but this was by far the worst visit I have experienced.