Based on 1.780 opinions finded in 2 websites
Based on 1.780 opinions finded in 2 websites
Nº 304 in 402 in Taunton Deane
Opinions
Usually very busy but nice and tidy service's
jedrus82pionki . 2024-08-28
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Stopped at the services for a break on the road trip, and got food for the kids, I say use the machines to order the food, great for the kids, wasn't to busy, tables was clean, when getting the food the staff was very Friendly, depending on what time you can get kids meals, that normally keeps the kids happy as they get a toy of some kind, quick and easy if you don't want to hang around to long
Kev Noble . 2024-08-27
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Quick hot food 😋 Thick milkshake
John New . 2024-08-27
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Clean place and excellent visit before long travel
Jeewon Gurung . 2024-08-27
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As good as about other McDonald's restaurants. Will visit again.
Mark Sutton . 2024-08-26
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It's a maccys... Pretty standard
Michael Speller . 2024-08-25
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Food cold, waited to be served after folliwing customers orders were given out
Andrew Myers . 2024-08-22
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Food is as expected but the sauce, napkin and straw station is VILE. This was at 11am this morning. I dread to think what it would be like at the end of the day!
Jessica Church . 2024-08-20
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It's not going to win any Michelin stars, but it's food when you're hungry
Stuart . 2024-08-18
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Soggy nuggets, and chips were covered in burnt fryer bits
Matt Salisbury . 2024-08-14
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Dirty restaurant, could do with some cleaning the tables,..
James Creek . 2024-08-13
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Went in with a very young toddler, friendly staff. Bright, clean. Nicely prepped food
Jacqueline Davies . 2024-08-13
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Forgot our drinks, slow service, cold food, it's a quick stop for us on our travels, not very clean ever.
Zoe Morgan . 2024-08-13
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Always stop at McDonald's for breakfast when going on holiday.
Denise Baskill . 2024-08-11
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A good place to swing by while on the way into Devon food was prompt and hot, which is always nice, but the fries also had just enough salt, which is rare as some stores skimp out on salting the fries.
Stu Gapper . 2024-08-10
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Very clean Efficient Food was hot
Emma Wilson . 2024-08-08
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It's all the same in UK, very boring now, even our 5 year old doesn't want to go.
Nick Bowes . 2024-08-02
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Tables dirty, machines not printing receipts and staff just standing around chatting. It wasn't busy and yet they still didn't clean the few tables they had. The other tables for Costa and Fresh Food were closed off. The ketchup dispenser wasn't working but they did provide one for free, which I was glad about because the paper pots provided didn't look clean
Tammy Storrow . 2024-07-30
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I don't use McDonald's, never have. Stop sending me these, their food is disgusting.
geoffe buckle . 2024-07-30
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Fast food, even faster coffee out the window, when will McDonald's learn to make coffee that doesn't taste like mud? Chips as per usual like cardboard unless you eat them fast, burger okay, I just want one that looks like the pictures, not difficult really. Shamefully the general state of service stations in this country, poor food and expensive.
Richard Jell . 2024-07-29
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Quick and easy food. We all enjoy. Service is average. Atmosphere? Depends which one, a lot of children hang around in McDonald's and cause disruption but I never eat in either takeaway or drive through!
Emma Hoyland . 2024-07-27
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Food was fine but luckily the cleaner had left the spray and wipes behind because the seating area was a disgrace! Food and rubbish left on the tables and floor! Cleaned and area before sitting down to eat!!
Chris S . 2024-07-18
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It was closed having checked online beforehand to confirm opening hours. Appalling.
Esther Freeman . 2024-07-05
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ITS NOT 24 HOURS AS ADVERTISED.....
Shaun Robins . 2024-07-05
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The place is too small and sometimes crowded
Elvis Otobo . 2024-06-29
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Typical maccies at a motorway service's
Martin Hitchcott . 2024-06-29
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It was early morning not too busy and the food was as expected from mcdonalds. We only used the drive through
Martin Brown . 2024-06-24
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Staff are amazing, manners are superb. Better quality that my local mcdonalds.
Paul jenks . 2024-06-18
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Slow service, things missing and the drinks aren't mixed properly. My caramel frappe was 60% water and ice
Rianna Storos . 2024-06-18
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Friendly Service and Friendly Staff Love McDonald's as a Back if You're Feeling Peckish And Large Medium Fries But Don't Find The Burgers Very Filling and Always End Up Feeling Hungry again a Few Hours Later Fries and Chicken Nuggets are Really Nice So 5 Star Rating Burgers 3 Star Rating So apologises Trip Advisor Reviews
Nick Fanning . 2024-06-17
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Spend £54 ..and don't receive all meals no receipt in ordering machine have to explain to staff can we see you're receipt sorry no paper b. But order on Tele machine above head really
Darren Williams . 2024-06-17
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Food is horrible at all McDonald's do your self a favour and go eat healthy somewhere else
Lee Pepper . 2024-06-14
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Fast service . Half decent food
Patricia Mudway . 2024-06-12
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Very dirty to match the unclean accessable toilet and rundown décor. Had to request tables to be cleaned.
Dave Bonstow . 2024-06-12
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It was the first time using this one everything was good from start to finish
John Loader . 2024-06-11
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Food wasn't very warm other wise pretty good
Bill Pearson . 2024-06-09
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It's my favourite Service Station. Always stop here when going on holiday, or coming back.
Gary Chilman . 2024-06-07
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Just popped in for a coffee stop. Easy to order on screens.loads of people waiting for their orders staff were messing around behind the counter, so orders were taking longer.
Celine Lockyer . 2024-06-05
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We were passing by and stopped and the service station and decided to get something to eat from here. The place was quite busy but the food which there was a slightly long wait for food. There is some seating inside and other seating outside for the service station. The seating inside was ok, seemed relatively clean, there was an ok amount of seating. The food was ok, typical standard but maybe a bit dryer than in other branches.
Chris . 2024-06-02
MORE AT TripAdvisor
Think you slipped up i have never been to a McDonalds only passed one on way to Hartlands for an xray
Patricia Powell . 2024-06-02
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Extremely busy. Took over 5 minutes waiting to order and 25 minutes waiting for the food and drink.
adam lambert . 2024-06-01
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Doesn't seem to be 24/7 rarely open at night.
Shayne Lattimer . 2024-05-31
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Really bad experience, poorly run
Chris McPherson . 2024-05-27
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standard mcdonalds with the added cost of being in a service station. Although the lady who was cleaning and maintaining our table area was lovely and very friendly towards my children.
Lyndon Sims . 2024-05-27
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Food average loads of people around called for food had to wait for drinks had better
james taylor . 2024-05-25
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Food was ok but the services it self is really dirty it put us off and the only food you could get was McDonald's
Michael Bridger . 2024-05-22
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Great location and service. Food was average and lacking flavour unfortunately
Steven Brennan . 2024-05-16
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Makes a change to find a mcdonalds in a service's with the same prices as the normal restaurants, always a quick service, very clean and staff always seems happy. Worth a visit.
T P . 2024-05-06
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It's a McDonald's, it's good for quick food
Beatrix Popa . 2024-05-04
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Food was soggy. Got my order wrong twice and were giving away Christmas toys with happy meals in May?!! Awful place.
Alice Hepwood . 2024-05-04
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Would be great if you received the same as the advertising photo
Scott Griffiths . 2024-05-01
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Food/staff excellent great atmosphere
barry overy . 2024-05-01
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Sorry but I don't eat Mcdonald at all
Cris Adams . 2024-04-30
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Needs a good clean tables and chairs rotten
Glynne Jones . 2024-04-30
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Good service, polite staff and well cooked
Paul Freer . 2024-04-26
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Warm welcome friendly welcome clean and welcoming environment, food excellent, thank you too all the hard working staff. Dean
Dean Pomeroy . 2024-04-19
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Disgusting, very messy and dirty.
Jodie Keenan . 2024-04-18
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Not very clean and tte burgers looked like they were made by kids in nursery school.
Jamie Morris . 2024-04-14
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Perfect to grab a breakfast on the way to a paddle
Ian Hughes . 2024-04-09
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This is probably one of the most depressing service stations on the M5.
D G SCOTTING . 2024-04-09
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No human interaction. Receipt printer is always out of paper, and nobody ever checks or replaces paper. If there was ANY alternative you wouldn't eat here.
Roger Donne . 2024-04-08
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Hankridge is a popular but small restaurant. Was clean inside. Food ordered using app and delivered to table, which was hot.
Lewis Stoner . 2024-04-07
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Good service, my grandson particularly enjoyed the computer game
Jackie Lowrie . 2024-04-05
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We stoped off at McDonalds at Taunton Dean motorway services ,spotless, toilets ect couldn't fault anything.
Pat Heeley . 2024-04-02
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Line was out of the door but good service
Jacob Jones . 2024-03-29
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Great food if you like a burger, but very busy on key holidays.
Robert Hudson . 2024-03-28
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Food is lovely service friendly
Heather matthews . 2024-03-27
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This was first time I used Mc Donalds and it will be most certainly be the last.
Gerald Vickers . 2024-03-25
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Standard McDonald's experience, not my fave service station on the M5 but better than others .
Dominique B . 2024-03-16
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I never imagined I would rate a Mcdonalds with a 5 star, but it was outstanding service. Very fast, proving those slow ones are just not up to standard, because this was busy and yet food was super fast ( and my orders were cusstomised) There is a man there working on the floor, he was an older man and helping people...... he needs recognition. He was what customer service was once and should be again! Food was yummy, I'd complain about lack of salt on my chips, but because the service was so excellent and chips hot, it's a non-issue!
Carla Sturt . 2024-03-13
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All the self service machines were not giving printed order numbers. Why does the machines not give the number on screen as well.
Peter Ranscombe . 2024-03-11
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Disgusting as per usual barely warm only had it a last resort Mcdonald is the worst food to eat and un hygienic watch people wipe there face then touch food you get better value a pub dinner
Phillip Charlesworth . 2024-03-03
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It's McDonalds. Update 2022: I get an extra 5 points from Google to update my review. So here goes. It's still McDonalds Update 2023: Even more points for an update! It's still a McDonald's Update 2024: gee Wiz. More points? It is still very much a McDonald's
Andrew Mazgaj . 2024-02-24
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I ordered a large chocolate milkshake, it took quite a while to make but I was patient. I went up to collect my drink, walked back to my car and I saw that it was a strawberry milkshake.
Jack Waldron . 2024-02-18
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Stale food, all barely warm & the tables were filthy. No one has cleaned here at all. Floors coverage in mess too. Almost didn't eat here due to health & hygiene issues.
Ben Holtam . 2024-02-15
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This place was disgustingly dirty. Food, wrappers, chips, old serviettes. Every table had rubbish on it. The bins were overflowing, the floor was littered at every table. The sauce dispenser was clogged and there were no pots to put the sauce in anyway. The milkshake machine was broken, the hot chocolate machine was broken and there were 3 staff chatting and we were the only customers. Apparently one was the manager. I have photos and will be reporting it directly.
Frankie Harris . 2024-01-01
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Absolutely diabolical 1st January 24 at 14.30. Waiting 40 minutes plus for order and still waiting thought this was fast food
Jane Hughes . 2024-01-01
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Not open at 11:30pm on a Thursday. McD own app claims it’s open 24/7
Jack Kenyon . 2023-12-29
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advertised as 24 hours however, when we showed up at ~1am with an app order (already paid for) they said they were closed and could not make the food
Koda Withers . 2023-12-08
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It's a mcdonalds. Luke warm food. Errors on the order machine. Rushed staff, but polite and helpful to resolve issues. Predictable quality. Wet and not cleaned well tables. Nice view of car park from the chairs. Awkward route forced through entire service station to reach mcdonalds. Relaxed mood. Order at table if preffered.
Tony . 2023-11-20
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Unbelievably slow beyond anything you could imagine. Kitchen a shambles. Condiment station a mess
Gary Crocker . 2023-10-06
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Closed. "System down for updates" apparently.
Cwispi Chiwibiff . 2023-09-30
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I didn’t get past the self service screen , I tried to order 3 times but couldn’t work out how to confirm order and pay . This is supposed to be progress .
John Isaacs . 2023-09-21
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Dirtiest Macdonalds in all the UK.There were no customers when we came in but all the tables were so dirty we had to clean one before we sat there. A lot of rubbish and food leftovers on the floor all around the sitting area. The staff at the till and kitchen were just chatting and having fun and clearly haven't been to the sitting area all day. Looks like no-one cares about this place. Very sad and disappointed after this visit. I wish local manager read my review as there is clearly huge room for improvement on this site. Please respect your customers, please care of what you do.Would you like to eat with your family in a dirty place where no-one cares ? I hope not. Please respect your customers. Please.
Jelena Leitane . 2023-09-06
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All round poor food warm not got no salad in bun tables a mess and staff just stood around talking. Won't stop there again !
Adrian Hiscock . 2023-09-06
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Place very dirty, nit nice experience at all. No Ketchup or milkshakes. Stuff not really interested in cleaning, felt like they didn't know what they doing.
Ewa Lisiewicz . 2023-08-27
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Extremely busy. Numbers were not being displayed. It was chaotic.
Rafik Hassam . 2023-08-26
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Female manager was the rudest person I’ve ever met! I came in at 05:30 and after she clearly stated they open at 0500 shouted at me saying they were running late. It’s not my fault they were running behind,as a manager she is the one who should be making sure they’re open at the time stated. A customer service course or a later shift when she isn’t so miserable would be my advice
Andrew Keslake . 2023-08-25
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cafe was absolutely filthy with not a single clean table. the floor was covered in food. service took well over 15 minutes. it wasn’t exceptionally busy either.
Megan Fry . 2023-08-20
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The chips were limp, dry, tasteless, thin, Inconsistent, oily, unevenly cooked, under salted, and expensive.
Luke Skyporker . 2023-08-19
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Ordered a Big Mac and received something similar to a Double Cheeseburger, literally the smallest Big Mac I’ve ever eaten 🙈 Fries were extremely salted and burned and I guess they didn’t changed the cooking oil recently… not coming again for sure!
Iulian Tuca . 2023-08-18
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Rubbish too long to wait didn't bother
Kevin Delamotte . 2023-08-14
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Quick service. The entire place could do with a deep clean.
Nicholas Hammett . 2023-08-13
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Service is so slow it's not fast food
Andy williams . 2023-08-13
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Clean and tidy busy but still good food
Colin Strong . 2023-08-11
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Very busy place being at a service station. Food arrived fairly quick.
Gail Tozer . 2023-08-08
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For a truck stop McDonald's the food is tip top. Both burgers were hot and fresh chips were crisp. Quick service no problems!
Zero Cool . 2023-08-06
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Stopped off to get grandson something to eat
martyn seabridge . 2023-07-23
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Popped in for a quick bite and I was served quick and the food was hot. A bit noisy but can't be helped as its in a train station.
MissOddSocks . 2023-07-06
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It's McDonald's... What more can I say? 🤣 The food is bland and always looks like it's been through a wood chipper before being chucked in the box and served... Ideal for a quick stop whilst on the road though.
Martin Hosking . 2023-06-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Fantastic all eliments cooked superbly and piping hot. Well done chef I will be back again. Lovely fried bread too. 😁😁😁😁😁😁😁😁
Fantastic all eliments cooked superbly and piping hot. Well done chef I will be back again. Lovely fried bread too. 😁😁😁😁😁😁😁😁