Based on 843 opinions finded in 3 websites
Based on 843 opinions finded in 3 websites
Nº 285 in 308 in Rushcliffe
Opinions
Food was cold and difficult to find car
Isabelle . 2024-09-30
MORE AT Just Eat
Spot on! Some younger staff are a bit not bothered but I was probably the same at their age!
Gary Pearson . 2024-09-25
MORE AT Google
Cold food. Not very quick serving even though there were plenty of staff. Rude staff. Cleaner growled and rolled eyes at my autistic brother leaving him in tears. No manners whatsoever so ever from the staff. Clearly the cleaners are lazy as their only job is to clean table and they can’t do that.Do not recommend
Ruth Macdonald . 2024-09-22
MORE AT Google
Drive through - asked for a plain (only cheese) double quarter pounder meal, and two other meals. Arrived at collection window. Longer than normal wait. Food given. About to drive off then realised we’d not been given any drinks and no small fries. Had to get out of car to knock on window to get the attention of staff. They apologised about drinks but small fries not on order even though I’d asked at order point. I asked if I could pay but he said he doesn’t take orders or payment at this window so would have to drive round again ! As it late I decided to leave it and drove off. Pulled over once away from restaurant to eat my plain burger..one bite and I discovered all the gherkins and sauces 🤮 and no way to fix as driven away! So annoying !
Helen Britten . 2024-09-17
MORE AT Google
Cleanest Macdonald's I've ever visited including the toilets, service pretty decent as well 👍🏻 At time of visit only had Strawberry flavour shakes available 🙁
Peter Davies . 2024-09-16
MORE AT Google
Half of my order is missing and the food was freezing cold
Hannah . 2024-09-13
MORE AT Just Eat
Bar far the worst McDonald’s in Nottingham. Lost count of how many times when using the drive-thru the food has been wrong, not made correctly (received a Big Mac with the top of the bun missing) missing item etc. Last time we ordered in it took forever to receive the food. Staff don’t care, poor attitude. Definitely avoid this one and head to Trent Bridge one, much better service and food always correct!
Luke Harvey . 2024-09-12
MORE AT Google
Amazing service. One lady called Evie was happy to help with anything and everything. She helped us place our order brought it to us and had a smile on her face. She was also making sure everyone else was ok and making sure everywhere was tidy. She is a happy smiley person.
Donna Davis . 2024-09-12
MORE AT Google
It was a mackyd sadly doing down hill
Martyn Cooke . 2024-09-07
MORE AT Google
No receipt paper in the self serve. Staff just shove your order on the counter and there's no interaction with the customer. Many customers came in from the drive through bays who had been waiting 20 mins for their order and the staffs response was a nonchalant 'sorry about that'.
Danielle Harper-Dixon . 2024-09-07
MORE AT Google
for the second time the driver has delivered the food without knocking and no notification to say it has been delivered. Food was left outside and is now stone cold !
Megan . 2024-09-06
MORE AT Just Eat
I can't believe how shocking this place is. What happened to McDonalds?? Not that many people in, but somehow waited 30 minutes for a Cold burger, limp fries and a drink. Also got a tiny portion of mcflurry. That was it. The whole order. 30 minutes!! You wouldn't need to wait that long in most restaurants. Thought this was fast food. I nearly choked on the burger. It was drier than a sand pit. The burger was barely edible. I'm not directly having a go at the staff, but they seem like they've lost the will to live. Needs someone to go in and sort the team out, get them motivated. Prices have gone up, standards have hit rock bottom. Now I know why I rarely visit these fast food places. Sort it out Ronald.
Luke Taylor . 2024-09-06
MORE AT Google
Slow service cold food lots of items unavailable
Sam Crosby . 2024-09-05
MORE AT Google
Staff stood on phones bitching about not having enough shifts and the manager but did move out of the way of the bin so I could use it !
priscilla espin . 2024-09-04
MORE AT Google
Ordered a grimace shake but there was barely any grimace flavour in the shake, mostly vanilla. Clearly rationing so they don’t run out so quickly.
Steve . 2024-08-31
MORE AT Just Eat
They missed our order number and then got our order wrong 😞
Michelle Greathead . 2024-08-26
MORE AT Google
Ordered double Big Mac but got a normal Big Mac in a double Big Mac box. Also no sauces were sent that we ordered
Lisa . 2024-08-25
MORE AT Just Eat
a bottle of water and just fish fingers!!
Liah . 2024-08-19
MORE AT Just Eat
Food was served quickly and in good quality
Pasindu Mahiranga Silva Kandemulla Waduge . 2024-08-14
MORE AT Google
Love Mackers but be careful folks, fast food isn't greatest for health
daveabc12 . 2024-08-11
MORE AT Google
Is this a training mcdonalds or do the staff just not care? I have been here on different days and different times and it's always been so slow!! I mean just drinks it's slow, food and drinks it's slow! What's going on?
Richard Little . 2024-08-10
MORE AT Google
Absolutely disgraceful. The food was delivered to an address not even close to me.
Werner . 2024-08-10
MORE AT Just Eat
All good arrived cold. Fries were cold and soggy. Missing items McChicken sandwich & Big Mac so 2 family members had no food. Called McDonald’s who placed the blame entirely on just eat when it was their error. No resolution at all. Very disappointe
Clair . 2024-08-08
MORE AT Just Eat
The food is either red hot or cold but my kid loves it so we go
Kim Armstrong . 2024-08-05
MORE AT Google
Service seems much faster these days.
Peter Savage . 2024-08-03
MORE AT Google
The simplest job of putting food in a bag and they can’t even get that right. My order has been wrong on multiple occasions and they weren’t exactly complicated. Items missing from order or ingredients missing from the items that manage to make it to the bag. Still waiting for my voucher from my last visit but McDonald’s support isn’t any better. Pair the poor service with the increase in prices and McDonald’s just isn’t worth it anymore.
Dragos Niculescu . 2024-07-31
MORE AT Google
Flat cola. Under cooked and cold chips. Burgers that disintegrate. Staff don't seem to care what slop they are serving up.
Howard Gees . 2024-07-26
MORE AT Google
Messed my order up every time and the traffic is horrendous
Kaattee Ng . 2024-07-23
MORE AT Google
Just as you'd imagine. Fast, efficient and tasty.
Jason Osprey . 2024-07-21
MORE AT Google
The food was cold & only had to travel approximately 1/2 mile!!! Only reason we didn’t collect is because I’m disabled. Very poor McDonald’s
Will . 2024-07-18
MORE AT Just Eat
He put my food on the wet rainy floor and seid he was told it’s a liey and not gud at all and samethjnk because if not gud
Charmain . 2024-07-16
MORE AT Just Eat
food are okay, but vending machine are always lack of receipts.
Michael Kwan . 2024-07-11
MORE AT Google
Nice enough McDonald's. Only mitigated by an affluent area being nearby. Otherwise it would be a Chavsville like most of these takeaways. Decent today. Bit crowded but ok. Clean loos and great meal. Arrived quickly. Lovely servers and cleaning lady.
Anna Kelman . 2024-07-11
MORE AT Google
Nice McDonald's staff very pleasant. Food hot. Did not have coke zero and got wrong dip and no recipts from ordering from machine. Did not detract too much from my lunch but that's why I gave 4 not 5 stars.
TIM SCHOFIELD . 2024-07-10
MORE AT Google
Food was stone cold when it arrived so threw it in the bin. Why did the driver make a delivery in the opposite direction first, and then come back past the restaurant, on his way to mine?
Paul . 2024-07-05
MORE AT Just Eat
I got double sausage when I ordered for double bacon and egg McMuffin. This is the second time it’s happened.
User . 2024-07-03
MORE AT Just Eat
ive been waiting for my flippin tap water for 30 minutes
FALCHAL GAMING . 2024-06-28
MORE AT Google
didn't receive correct order , someone else's 3 items when I spent nearly £30. just eat wouldn't do anything about it !
sue . 2024-06-25
MORE AT Just Eat
The food was good. Amy was an amazing server!
Raj Jag . 2024-06-23
MORE AT Google
Something missing from drive thru orders 9 times out of 10. Been screwed over for the last time.
James Manning . 2024-06-23
MORE AT Google
Poor quality of food and drinks. No dip provided even ordering 20 pc nuggets.
Kenneth Lau . 2024-06-22
MORE AT Google
Food was good, Evie was a good server bless her always had a smile on her face
Callum Cooper . 2024-06-22
MORE AT Google
Ease of access and prompt service
Lea Mckay . 2024-06-19
MORE AT Google
Kept waiting for ages at drive thru only for them to yet again get the order wrong missing a drink and sauce. Always get orders wrong everytime I go forgetting items from orders including burgers fries drinks and sauces. Rarely get one correct. Fries often overcooked too.
Alex . 2024-06-18
MORE AT Google
It is convenient but the experience is average. Room for improvement, both in terms of food and service.
Peter Hansen-Chambers . 2024-06-18
MORE AT Google
Abysmal service. 35 minutes for our food, didn’t even get much. Don’t bother.
Border Beans . 2024-06-17
MORE AT Google
As i was eating it I bit through egg shells in my egg. not great.
Millie . 2024-06-16
MORE AT Just Eat
Usual good value but service was very slow at the time I visited.
Steve Taylor . 2024-06-11
MORE AT Google
It's a maccies it's what you expect
karl atkinson . 2024-06-08
MORE AT Google
These people have the most basic job of putting food in a bag and they still can’t get that right. Well done 👍
Dragos . 2024-06-08
MORE AT Just Eat
Upstairs seating area not open on my visit Sunday 9am, pancakes were a little hard and not very hot. Coffee not hot but strength ok. Yes I know I could take it back but sometimes I don't want to have to wait for it to be replaced. Why can't it just be correct first time round 😔
Colin Boot . 2024-06-02
MORE AT Google
went in to order the new mcflurries but came out absolutely appalled. All were barely filled to even half. I didint order a mini.
Shreya Gogna . 2024-05-30
MORE AT Google
No straws No sauces despite ordering Everything had fallen out
Beaus . 2024-05-28
MORE AT Just Eat
I’m aware that the delivery timings fluctuate depending on the ‘fast’ food establishments ability to handle fast food orders which is what they are paid to do, so when the food is delivered, it is more often than not due to the establishment and not the driver, he was lovely.
Elinor . 2024-05-27
MORE AT Just Eat
Got delivered to the wrong address, so the driver had to drive another 20mins to get to me. I have a screenshot showing the correct address . Turned up cold, absolutely soaked in coffee as the flat white had over turned in the bag. Had to all be thrown away. I’ve taken videos and pictures if you would like to see them
Lewis . 2024-05-26
MORE AT Just Eat
Arrived 30 minutes :LATE and all of the food was COLD. Apart from the diet coke that was WARM and FLAT. Terrible Terrible Terrible!!
Stuart . 2024-05-25
MORE AT Just Eat
Really slow service at the drive-thru. Took over 20mins to get a chicken salad and coffee!!
Marc Sanders . 2024-05-24
MORE AT Google
Thought I’d treat my son to 9 chicken nuggets chips and a Coke.. Quicker doing it in my dry fryer.. I’d think again before coming to this one as it’s been opened quite some time now but still there are problems. I swear every time we get Mac Donald’s from Edwalton there is a problem.. Today, quiet on the drive through two cars in front of me, one pulled off so I went into that spot.. and waited.. car next to me drove off and another car popped into that spot.. that car drove off and NOW! It’s my turn.. so I was in line first and the person basically behind me got served first.. This is not the first time.. The last time was worse.. waited and waited and at least 4 cars drove into the drive through beside me whilst I sat waiting (the car in front of us to) 🤷♀️.. Had to get out of my car to go to the window to find out what was happening.. 🤦♀️. What is the point of a drive through service if I have to get out of my car.. Anyway back to today’s story.. So ordered my food and got to the window, paid. Went to the delivery window got handed a coke and was asked to wait in bay 2 for the 9 nuggets and chips.. Sat there 10 mins.. no one around. Got out of my car again to see what was going on.. I will admit I was rather annoyed .. went to the window no one there.. shouted through “excuse me how long does it take to wait for 9 chicken nuggets and chips.. “ eventually I had a teenager say wait a min.. then a man in a suit jacket asking my order then another member of staff .. Then another teenager which was the only one to apologise passing my order to me.. I asked all of these people why did I have to wait and what was the problem they all looked at me like I was speaking a different language and couldn’t tell me the problem. For goodness sake it’s supposed to be quick.. and drive through means I shouldn’t get out of my car.. It was 9 chicken nuggets and chips NOT!!! A fish of fillet! Or a large order of.. When are you lot going to pull your fingers out and get it right.. Never!, I imagine as you haven’t done so thus far… Every time we go to the Edwalton one we wonder what will happen this time.. it’s like pulling teeth.. I think from now on we will be avoiding this one as they just don’t care.. and why should they have to as there will always have plenty passing trade which makes them not have to try very hard…
Tracy MacPherson . 2024-05-16
MORE AT Google
Extremely busy no one seemed to know what they were doing waited half hour for food. Won't bother again
Cheyenne Arnold . 2024-05-16
MORE AT Google
Best place for us to have a quick meal while working and an route our jobs.
The Party Balloons . 2024-05-13
MORE AT Google
Pathetic ordered and paid for large meals received medium, ordered and paid for two double cheese burgers given one, given 5 nuggets in a six box pathetic !!! Rang to complain no answer absolutely disgusting McDonald’s should investigate this god awful franchise
Nomad49552244007 . 2024-05-13
MORE AT TripAdvisor
Food not nice, very slow getting food out, Toilets dirty 3 urinals out of 3 didn't work, out of 2 toilets only 1 was working
David Cotterill . 2024-05-12
MORE AT Google
I don't recommend fast food, but if you need to eat something quickly while on the road, it's best.
Witek Pogoda . 2024-05-08
MORE AT Google
Food was cold. And items missing
Daniella . 2024-05-06
MORE AT Just Eat
food and drinks missing. told to phone the restaurant. then told to sort it out with just eat. let's see if I get a refund. didn't get one last time stuff was missing.
tracey . 2024-05-03
MORE AT Just Eat
Ordered food constantly, always something missing, made a 30£ order and received 2 drinks and 2 cheeseburgers lol
Alex Clayton . 2024-04-29
MORE AT Google
Good clean restaurant. Very quick service. Lots of room has upstairs sitting area.
John Waters . 2024-04-28
MORE AT Google
Ordered food through the drive through. Whilst waiting at the second hatch, I overheard and saw a member of staff ask a colleague ‘Why are you putting it on the vac?’ Her colleague clearly couldn’t hear her so she repeated herself in a hostile and aggressive tone. Her colleague must have shrugged his shoulders because she then sniped ‘If you want to shrug your shoulders you can do it in front of Vincent’. Complete lack of awareness of paying customers being able to overhear, no people skills and you’re at risk of people not wanting to work there. She was rude and intimidating. I didn’t catch her name card but blonde and was wearing a more senior uniform.
Peaks Pubs . 2024-04-28
MORE AT Google
Hot food 😋 nice place. Parking can be a problem at peak times due to other businesses. Love or hate it, it's fast food at a good price and good service.
Clive Morris . 2024-04-27
MORE AT Google
Always mega busy. Tables are filthy. Look under the table it's been a long time since anyone else did. Food gets dearer and yet smaller portion sizes.
stacey scrivener . 2024-04-22
MORE AT Google
Part of the order was missing. No donut.
Paul . 2024-04-22
MORE AT Just Eat
told delivery by 18:30 at the latest. (18:10-18:30 est) Time on food bag was 18:18 we are 5 mins away. arrived 18:59. Delivery driver was polite. Best of all though, after extended wait the food was cold and milkshake luke warm. Chicken selects had been definetly been sat a while as hard. not happy and would not recommend.
Sara . 2024-04-20
MORE AT Just Eat
Big Mac meal 1 lrg 1 med. no sauce missing large fries . How hard is it to put 2 meals in a bag. Flipping useless.
mark . 2024-04-19
MORE AT Just Eat
It's all right for a quick bit to eat
Clive Bedford . 2024-04-18
MORE AT Google
no sauce or straws put in the bag... sounds stupid but with out sweet curry sauce/bbq I can't eat the nuggets.... so they were a waste. something so simple as well. Read the order!!!
Martyn . 2024-04-18
MORE AT Just Eat
Food is always cold never had a great meal. Wait times are too long. Really shocking to see how poor McDonald’s has become and nothing EVER seems to change even with the copious amount of complaints. Needs sorting out and soon Been again today and food ALL cold and manager doesn’t believe you when you say it’s cold!!!! Not happy!
Alex Booth . 2024-04-17
MORE AT Google
Really clean and tidy. Staff friendly and efficient. Food was lovely hot and well put together. Toilets were spotlessly clean.👍👍
Susan Rumbold . 2024-04-07
MORE AT Google
Standard McDonald's, break from the road fast food job done
Ryan Mansell . 2024-04-07
MORE AT Google
Easy order and payment on in store using machines with table service .
Jackie Hoyle . 2024-04-05
MORE AT Google
The order took too long to serve and the coffee was not even warm
James Greenfield . 2024-04-04
MORE AT Google
Waited ages to get food order. Specifically ordered unsalted chips due to dietary requirement but. Checked with staff after 20 minute wait they were not salted but got 2 miles down the road and my son tried the but they were salted. Had to go back and swap them.
James Rutland . 2024-04-02
MORE AT Google
Kept us waiting in the drive thru for almost 20 minutes!! Ending up asking for a refund. No apology, nothing. They had clearly forgot about us. Awful mcdonalds. That's what happens when you hire a bunch of kids!
Bethany Teague . 2024-04-01
MORE AT Google
After not getting in to have breakfast at our first choice, MD saved us. The service was standard as was the food and amenities. There is something to having a place that gives you exactly what you are expecting at multiple venues. The food tasted better than our local MD.
13ionic 5aussage . 2024-03-31
MORE AT Google
food was cold. it ended up in the bin
tracey . 2024-03-29
MORE AT Just Eat
Getting a tad expensive but still enjoyable
Darren Cooper . 2024-03-28
MORE AT Google
Delivery was nice and quick but received a wrong order
Leo . 2024-03-27
MORE AT Just Eat
The service is the worst service I've ever had at McDonald's absolutely fuming, women are clapped
Nathan Walton . 2024-03-27
MORE AT Google
Time when burger was made and label printed was an hour before it was delivered
mark . 2024-03-26
MORE AT Just Eat
Everything was good apart from there being no dip, made the nuggets taste bland, the chips hid below the carton line too, apart from that, it was ok.
Elinor . 2024-03-03
MORE AT Just Eat
The service was excellent. One of the few times when going to a McDonald's. The food was good And the atmosphere was quite and relaxed.
Jacob Gamble . 2024-02-28
MORE AT Google
Ordered a chicken nugget meal and it somehow came without the nuggets.
Lizzie . 2024-02-26
MORE AT Just Eat
A case of shall I and I wish I hadn't.... we ordered a cheeseburger this was squashed with sauce coming out and luke warm. The big mac had been placed on its side all filling came out and again not even warm. I honestly dislike this place and won't be returning. Very disappointed.
Caroline Holland . 2024-02-24
MORE AT Google
You know that photo of the food that you've always wanted...... That's what was produced today, well done McDonalds 👏👏👏👏
John K . 2024-02-23
MORE AT Google
Its saying its been delivered but its not here
Lexi . 2024-02-22
MORE AT Just Eat
Food is good, wait time is average, but as usual there is dirty tables and the ice cream machine is usually broken
Riyadh Al-Shammary . 2024-02-10
MORE AT Google
We waited an hour for our food. When we go to the food was wrong.
John . 2024-02-10
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The food arrived cold after estimated arrival time had been changed. Waste of money!
Lyndsey . 2024-02-08
MORE AT Just Eat
New mc Donald's great location and very well maintained it's spotless would recommend anytime
Andy Lannie . 2024-02-05
MORE AT Google
Ordered a large Big Mac had a big craving for one yet didn’t even get it. Beyond ridiculous at this point that they can’t get a simple order right or even bother to put it in a bag
Megan . 2024-02-05
MORE AT Just Eat
Went through the drive thru, ordered 3 meals, got 3 miles down the road and noticed no fries. Can’t go back, can’t ring up. Kids were very disappointed.
Barry Baker . 2024-02-02
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Walked in at 10:15 waited a while then the guy comes out and says sorry I’m closed while I put deliveries away, it’s a quiet shop he could have easily sorted our food and finished but not just, “ I’m closed while I put delivery away” 🥸
364 Opinions
I'm sure they are incapable of being able to actually read, ordered the last 3 times asking for extra BBQ sauce on my pizza as the normal is like eating cardboard with cheese on top so I decided to ring them before hand this time and tell them to put the extra sauce, that I pay for, on the pizza and they just put the phone down. Furious with the rude behaviour I rang back and asked them if that's how they treat their customers, the line went dead apparently. Then when my food came it still had the usual pathetic layer of sauce on and they had forgot my 1.5ltr drink so the driver have me 3 cans of his personal Pepsi out of his car. I told him go back and get my drink and he straight up refused. Do not order from this unprofessional place with uneducated staff that clearly can't read. What a joke.