McDonald's in Milton Keynes

unable to order a drink are you not doing them anymore ?

MISSING FOOD My husband and daughter picked up a drive through order and the flatbread was missing. It’s too far to go back, there’s no direct telephone number and no way of letting them know. One thing to miss sauce that often happens, another to not include a whole food item.

We went out of our way to go to McDonald's in Linford Wood as its is the only one in MK with a play area. When we arrived, the play area was shut. 2 members of staff were sat outside in uniform and did not acknowledge our confusion as to why it was closed. We later found out from the member of staff who brought our food that it closes at 3pm because of the school children. This is not advertised anywhere that i could find. When we went in to order, we used the screens to order, there were no fish finger happy meals on there. I approached the front and was stood there for at least 5 minutes- Ignored by a group of staff stood further back towards the kitchen, several of whom made eye contact with me. I was then assisted by a very lovely, helpful lady who took my order including the fish fingers happy meal. Overall, a rather disappointing visit to McDonald's.

Avoid this place. Utter useless. Cold food. Poor service Won't be returning

The order was not transported in an insulated container therefore the whole meal was cold

Drinks had spilled and icecream

the coke was flat and all the ice was melted, I ordered a 2 large meals and got less than half a box of fries and the burgers were stone cold. not happy for the cost of it

Mutiple missing items, Luke warm food

Food arrived had to reheat as it was cold

późno ,zimne, slabe, twarde sorry

the food was freezing and i was missing a drink

Driver at wrong address. Fries cold.

Delivery driver was lovely Thankyou!

If you want to see a mcdo where nothing work... come in. It s not clean, the staff is angry,... they forget half of the order... it s a real joke

Used disabled toilet as with a wheelchair, needed my radar key to open, it was absolutely filthy. Faeces everywhere. I complained and was told it must be customers being lazy as toilets upstairs but considering I needed the radar key this was obviously not true abc the staff had left it like this Never been back since

fast delivery, called me when he arrived, polite

The mc muffin bacon and the sausage and bacon muffins both inedible and the drivers always go to the wrong street and then seem to have the hump they go the wrong way always

food is cold, u order salad dressing it doesn't come, u order milkshake no one thing to give you a straw 👎🏿

MacDonald again forgot the BBQ sauce so I got two unhappy children it's ridiculous how they can forget something like that

Missing dip feel as if should get some form of refund and there was ice in the drink requested none

Never got this sorted out drink was damage and leaked in the bag all over my house

Food is dreadful service is about the same appalling place steer clear

The Driver could not find the address and was across the road at another set of houses and was there for 7 to 8 mins when I sent a message to him asking if he needed help and I asked him to call me which he sent me a message with his phone number saying no call me I gave him directions to find my location and when he finaly arrived he took the bag from his car not out of a warm bag he handed it to me and I put my hand on the bottom of the bag and you could feel that the food inside was cold.

Had three kids meals all cooked good and to specific demands .

No sweet curry dips were included which I was charged for. Delivery was on time.

Food at all Mc.Donald's I've been it's always just about warm and while you eating it it's gone cold.

Food was hot & yummy, so I’m very happy!

It took an hour from ordering to delivery and the pancake and sausage meal was missing !

mayo on burger when asked for none. You guys also never add the sweet and sour sauce, EVER. So now I have to waste more money, cheers.

Only one portion of butter and no portions of syrup for the muffins and porridge respectively. Porridge was stone cold. Piece of eggshell found in the breakfast wrap. Best part of the meal was the bottled drinks.

Food arrived hot and well packaged with no missing items

chips and burger was cold the delivery time kept getting longer and longer

driver went wrong way plus when my bag turned up it was half open and drinks was spilled

Cold chips with no salt and cold burgers aswell

Driver never delivered my order… it clearly states on my garage wall the number 98. Someone else has my order and now I’m out of pocket because the driver could not be bothered to ask for the delivery number or to call my mobile number.

Sadly food was cold and messy presented sauce all over the wrappers etc meant unappealing to eat wasted time and money tbf

ut was freezing cold milkshake was ment to b chocolate it was plane no flavour put in and bo straws it's a joke

Lovely delivery guy very nice and polite

In ordered and served really fast👍👍

Food was good but I ordered 3 Minecraft meals and not one of them had the collectible. Given you pay around £2 extra for these Minecraft meals, it was very disappointing and my kids were very sad.

The guy who delivered our order in a carrier bag not a heated bag, so our is really cold, this shouldn't be happening. where's the proper food bag to keep the food fresh and hot

It took 55min instead of 25, the food was cold and the milk for my daughter was open!!!

delivery was great but food was really cold

wrong order!!!!! I am very upset

Grandchildren love McDonald’s. Great Minecraft toy

A burger was missing and they expect us to go and get it when we don’t drive we had it delivered why should we go back and get it when you are the ones that messed up, the driver was absolutely useless as well not happy

Last visit was extremely slow, 15 mins for 3 burgers and chips, no special orders. No apology. Drink half filled. Won't be returning

Worst service. Takes lot of time to deliver a order.Many people working but noone is responding.Highly Recommend not to visit or order from this store.

Easy to order it's my first time. Delivery lady was freindly

Really annoying when your food takes ages to arrive when it’s a small order of 5 items and then only received 3 of those Items wouldn’t have cared as much if it weren’t the main items I ordered for in the first place and then it shows on the receipt the items missing aswell but on the uber eats order it shows there so god knows why so I then reorder and have to pay double for only a small amount of items which I should be refunded also. Then when I reordered the items missing with a note saying to actually deliver the missing items this time they then thought it would be funny to make a little prank out of it that the driver pointed out to me that they put two small items in a extra large bag with loads of tape on and not only one bag but 4 smaller ones inside just for the fun of unbagging each individual one so definitely won’t be getting this place again as there completely incompetent and don’t take complaints seriously so this is the result please fire what I can imagine is just young 18 year old adults that are bored and happily eating peoples orders and then editing it on their receipt to enjoy a little prank and waste peoples money and time.

Other than the robotic person taking my order (they may have had a long shift or bad day - not their fault), I got what I ordered and the service was very quick. No complaints!

I put in the order no onions in Big Mac and they sanded without cheese, and it was no salt on the french fries

it took over an hour to get delivered not happy

Soaking wet through refused the delivery and now going without food because this happened again.!!!! Sort it out mc Donald’s terrible customer service also from a manager!!! Wel so he said not helpful at all.!!!

there was no dips, straws or napkins in the bag while also giving me 4pcs of the chicken selects instead of the 5 that i ordered. i can just imagine how sad it is to work there and not even be able to put the basic necessities in the bags to be honest

Was waiting here for 35 minutes to get my online order, I firstly arrived and the guy on drive thru said “we can’t take any orders” did not give me any further instructions, I was waiting 10 minutes before he came back on the mic and proceeded to argue with me about their systems updating. He said “we update our systems between 23:45 and 00:45” bearing in mind it’s 23:30 so he contradicted himself. I am not happy with this appalling service because they were nothing but rude and argumentative.

The food was never delivered.

Decent delivery time delivery driver was nice and my food was warm

Great linfofd McDonald's has to be the worst. Food stone cold. Never give straws for drinks or napkins. The only decent thing was how pleasant the delivery driver was.

Burger patties colder than room temp on delivery. Uber eats say it was delivered within the timeframe so no refund. Didn't want a refund, but someone to come and get the cold food. Funny part is the restaurant is just 5 minutes away and Uber allocated over an hour timeframe so they will never be in the wrong, will they? I have only used customer service once or twice before, and always for good reason, as I believe in honesty and integrity, and wouldn't write a review or complain unless it was deserved. I will have to use all my points and delete the app seeing as Uber and McDonald's has collaborated to make a system whete the customer can't win. All in the name of undeserved profit. The chicken will go in the bin, the fries are stale and the burgers are inedible after an attempted reheat. I am infuriated that they get away with no accountability in this way. Shameful behaviour.

Much better than that shocking Wolverton branch

Food cold and items missing. Very disappointing

2 portions of fries missing again

food was cold. items missing, no extras as requested

You don't always get what you order, not good when someone in your group doesn't get their meal.

Wrong food delivered - again!!!

If customers are giving you business then you need to open toilets for them as well. What is this rule that customers can't use toilets not even wash their hands?

Paid and ordered inside waited 20 mins for food .when I asked about the food arriving. Was told when it happens.

They miss my order 3 time's......

missing all the dips and straws!

Ordered at 5pm for my children, didnt arrive until nearly 8pm, by this point my children were already fed and in bed, not that they could’ve eaten it anyway as it was freezing cold! There was no option to cancel the order

never ever get the sauce, I don't end up eating the food. 9 nuggets thousands of chips dry?!?! I ordered 5 extra sauces. surely that means I need them? every single order. atleast I have ice cream to use as sauce today

Only got 1 tomato, cucumber didnt look or taste fresh, chunk of red onion looked like it was starting to go off. Didnt get any cutlery with the salad. Very disappointed 😞

hot chocolate was half full and food was cold

i paid for sauce and i have not got any sauce.

Waited over 20 minutes for my order when the restaurant was almost empty. After getting home within a few minutes all burgers except the fries were cold and inedible. Service was awful, slow and bored, working as if for punishment. Worst McDonald's I've ever been to.

I ordered at 12.15 and my order did not arrive until 2.49. I told the driver I did not want the order, he told me take it anyway. I was severely disappointed and will not likely ever order again. I would very much like a refund.

My drink was spilled everywhere

Will not recommend. Gave me the wrong order and when I wanted to reorder in the app the store was closed. Upon calling them, they said that I can reorder the breakfast if I get there in 10 minutes, which I obviously couldn’t as that’s I I had ordered via another platform. Very unprofessional.

Cold food. Fries just not the same after being reheated in the microwave, but marginally better than being stone cold. Will avoid ordering McDonalds to be delivered in future.

Stone cold food. Kept pushing back delaying delivery time - Finally arrived with fries missing from a meal deal. Burgers seemed like they were just thrown in the box. Really poor

terrible service, saying delivered but didn't deliver!

driver excellent, shame about the staff - forgot my dips, chips and nuggets with nothing to dip them in ruined the meal :(

Rescued me quickly from another restaurant that didn't deliver. Much appreciated.

Cold food driver could not understand instructions to find address

Food turned up stone cold after waiting 1hr 30mins

Was a good meal and we enjoyed it.

Delivery was great where as the cooks need to use their brains and eyes as my whole order was wrong

Update: took 20 minutes to get through the drive though...turns out they don't take orders on the left order point. Update: this is the worst McDonald's I've ever been to. It's simply awful most of the time, the service is terrible - sometimes they don't even acknowledge or speak to you and pretty much throw the order out of the window. I happen to live nearby and through the night you hear car horns beeping (I assume to attract the attention to the order point), since that is really hit an miss, sometimes multiple orders are taken on one side while the other side is left to wait. This is a very up-and-down McDonald's. Sometimes it's OK, other times it's quite bad - like today, told to wait in a bay... Over 20 minutes later and 4 different (and wrong) meals brought to me, I had to go in to get it sorted - despite telling each person what I had actually ordered when they brought the wrong meal to me. There seemed to be a lot of confusion there today (not just me) - something clearly went wrong. On top of this, fries were not salted and only barely cooked, and most of the cheese from the cheese burger was in the box - not on the burger...

The driver had to wait for me, and he did. Best del

Food was ruined as driver packed drinks on there side and on top of meal , the drivers delivery bag was full of my drink when food was removed

Fries just never seen to taste the same as they used to

food is always cold, chips never seem to be full portion and burgers look like they have been made by a 5 year old

If I could leave 0 stars I would. Everytime I place an order for delivery they get it wrong. Today I ordered a quarter pounder with cheese meal and they sent me 2 hamburgers - not even hamburgers with cheese! And the blueberry milkshake doesn't even taste like blueberry.

McDonald’s food is getting worse, less ‘quality’! Luke warm. Too expensive for what it is. There is always something missing from an order. Won’t be going again.

Sometimes, I wonder what goes through a Mcdonalds employees head. Why, oh, why would you send out a wrap and coffee with a paper napkin that's not only splattered with liquid but it has already been drawn on. Either the staff here are blind or they simply don't care. Shame on you McD's you should and can do better!!!

Chips were cold unfortunately and the sauce missing!! Otherwise all good

Food was cold. Portions were half full. Customisations were incorrect

Went in this morning and had a great experience! The service was quick, food was hot and both girls at the window were lovely—really friendly and efficient. Will definitely be back!

half full drink. forgot bacon in bacon dbl cheese burger