McDonald's in Milton Keynes - Phone Number, Reservations, Reviews

Update: this is the worst McDonald's I've ever been to. It's simply awful most of the time, the service is terrible - sometimes they don't even acknowledge or speak to you and pretty much throw the order out of the window. I happen to live nearby and through the night you hear car horns beeping (I assume to attract the attention to the order point), since that is really hit an miss, sometimes multiple orders are taken on one side while the other side is left to wait. This is a very up-and-down McDonald's. Sometimes it's OK, other times it's quite bad - like today, told to wait in a bay... Over 20 minutes later and 4 different (and wrong) meals brought to me, I had to go in to get it sorted - despite telling each person what I had actually ordered when they brought the wrong meal to me. There seemed to be a lot of confusion there today (not just me) - something clearly went wrong. On top of this, fries were not salted and only barely cooked, and most of the cheese from the cheese burger was in the box - not on the burger...

Forgot to put my apple pie in bag

Drive through and delivery collections seem to take priority over in store orders, order number was moved to ready for collection but food wasn't ready, 15 min wait, when asked why it was moved to collection but not ready, apparently it was to keep within the timescale to avoid time penalties

McDonald’s has been declining for a while and has now hit the point of no return, was once the number 1 place to get quick, cheap food now you’re paying restaurant prices for below fast food level service, not enough food also woeful availability and staff. £2.50 for large fries? £2+ for a little cup of drink? The only way to resolve this is spending your money elsewhere, kfc, burger king and subway will give you much more food for similar prices. I am deeply saddened.

What a nightmare, I won't be going back there ever. Firstly they had no ice-cream at all, fair enough, drive thru and got told to go wait at the bays, waited for almost 15mins with no order coming, went in and ask about my order everybody seems busy and lost, Manager comes and I waited another 10mins for my order becaues it was probably given to someone else.. horrible service 😑

Popped in before a trip out.....one of the better ones around.....food was pretty good and the guys were nice enough

Food was dry. Told no milkshakes at point of collection rather than at order point of drive thru.

Drive Thru shut on Saturday due to technical issues so had to park up and go inside. Ordered at a till not irritating touch screen. Food arrived quickly and was too much for me to carry so a very kind member of staff helped me out to my car. I was expecting an horrendous experience but it turned into a pleasant experience. Thank you to the staff at Linford Wood.

Where do I even begin? This is hands down one of the worst McDonald's in Milton Keynes. Every visit to this location ends up with a drive-thru wait of over 20 minutes, even when there are just 4 or 5 cars ahead. Sometimes, you’re left sitting for 5 minutes just waiting for someone to take your order. As for the food, calling it subpar would be generous. You’re lucky if anything is remotely fresh. The burgers are either overcooked or hastily thrown together with missing ingredients, and the fries are always soggy and cold. Good luck trying to customize your order—they rarely get it right. My most recent experience involved a missing chicken sandwich, which I only discovered after driving all the way home. No apology, just a wasted trip. This place is in desperate need of new management or someone to address the numerous issues that so many people are clearly facing.

When I placed an order using the app at the Linford Wood McDonald’s MK14 6FG store today, before confirming the order, the app asked if I would pick it up in Kingston MK10 0BA. I immediately chose no. The app showed that if it was not in Kingston, please instruct me. At that time, if you can't find the McDonald's at that location, please contact the staff at that store. They will help you choose the correct location. So I contacted the staff at Linford Wood McDonald's and I immediately asked a female staff member (she don’t want tell her name to me after the incident)how to choose the address. She then picked up my phone and pressed a few buttons and asked me to wait for the number to pick up the goods. She then returned to the kitchen. When I took the phone back, I found that the delivery address was not Linford wood, that is Kingston. I was very surprised and I immediately called again. She disappeared. So I contacted the store manager Cameron.The manager Cameron had a bad attitude at the time. He kept saying that we had already placed an order and he could not and would not provide assistance. We had to go to Kingston to pick up the foods,I explained that the female staff member was in a hurry without seeing clearly. I urgently needed to place an order over the phone, but the manager kept repeating that he couldn't help. During the period, two elderly people (white people) had problems with their orders. The manager went to help. The manager was very nice and had a smile. But when he went back to explain to us again, his attitude was so routed The time was 16:16 on 13-8-2024. The location MK146 FGYou can look back at the CCTV and clearly see that his attitude was very rude and he kept using gestures to stop us from speaking. I don’t understand why he treated me Is your attitude different from other customers? l felt very sad ,I believe it is discrimination. He claimed that his employee was at fault, but there was nothing he could do to help me and didn't even apologize. He said he can’t help to phone to kingston Mcdonald shop to stop or refund the order,He insisted that I must go to Kingston to pick up the foods.He did not provide any assistance and his attitude was to be polite. In the end, I could only take my hungry disabled mother and another family member to drive 5.5 kilometers away and take 12 minutes to pick up my cold food in Kindston while we live in Linford. What's most disappointing to me is that he always knew that his employees made a mistake, but they didn't even apologize. I felt offended and discriminated against. Because l am Asia? In fact, I believe the whole thing can be solved easily, but he refused to provide a solution. I don't understand why the McDonald's employees made a mistake and asked me to serve

Ordered online, and they missed part of the order as well as the double egg mcmuffin I ordered had the egg shell still attached. If your in Milton Keynes and are near this McDonald's don't order online from here best to go in

As always, McDonald's is a good place to get a quick bite to eat.

I ordered a malteser mcflurry it didnt come with the order 😫

Never includes sauces, including sauces you've paid for. Food often arrives cold.

Been here 3 times through drive through. Order is always wrong or missing items.

Food was freezing and food was freezing seriously this is ridiculous

Quite literally the worst McDonald’s in Milton Keynes. Consistently forgetting items. Waiting 15/20 minutes for an online collection order placed in advance, which I had to go in store for as they “couldn’t do it through the drive thru”. Their response at the drive thru was to cancel the order and get a refund(not come inside to collect), and when asked how to do that was met “I don’t know but I can’t do anything” and then silence. The staff are quite simply the most rude, insufferable people who, despite it ‘only being McDonald’s’ should NOT be working in hospitality. More focused on smoking outside. Shoutout to a particular female member of staff working on Thursday night(Friday morning) who was quite simply the rudest woman ever. Ken Tomkins, sort this McDonald’s out. It must be one of the worst in the country let alone Milton Keynes. Change of management and crew is needed.

Delivery time kept changing but that’s okay however my food was cold, ordered a large Fanta it was just over half filled …

Hate writing reviews and wish I had read other reviews before visiting.. Went with my family whilst driving past and found the main seating area closed with no seating available in the waiting area. Toilet facilities were locked and staff seemed to be ‘put out of place’ by having to open them.. Considering our visit was on a Thursday evening approximately 7:45pm it felt like they were trying to close for the night.. Placed order, nothing too complicated and waited for our food to be served.. Could not help to notice other customers around me looking rather frustrated to then find out they had been waiting for over 30 mins for their order.. Another family who had placed a table service order found out half their order was wrong and completely missed the special request to remove the cheese from a burger as they were dairy intolerant.. Neither staff or manager seemed bothered or apologised to the customer.. Have McDonlads HR been employing former staff from Karen’s Dinner..? Finally received our order 35 mins later, guess what the order was wrong and the staff could not understand what was wrong.. 2 packs of Nuggets does not equal a cheese burger happy meal.. or does it ..? Thankfully the family next to us who at this point had been waiting almost 45 mins for food had been served their Fast Food meal… then to find out 10 mins later they delivered a second complete order to the table by mistake.. Well Done McDonalds, Not surprising Karen’s Dinner had to close when they had no chance against the Great Linford branch… Final words: Avoid, Avoid and Avoid

But they always forget something sauces not there and paid extra for sauce

it was cold, again! the bun was not cooked to a crisp outside and inside. inside every filling was sloppy. rhe meat was stale, there was no care for the food or for me who ordered it. . the fries where cold, I did not get the sauces. it felt like here is your food eat it or bin it, as long as you pay us we do not care. mc donalds do not care for what we want anymore. it's all about money

The delivery driver did not even bother to get out of his car, he phoned and asked us to come and get the food from his car window, it's his job to deliver the food to the door, this is a disgusting attitude, employ somebody who can be bothered ther.

Food was left on my doorstep its freezing

I don’t expect to be told where I can and can’t order my food from the delivery driver. I prefer to order from linford wood as they cook it better

Bleugh. First of all, my breakfast mcmuffin was pretty cold. Then I find egg shell in my Sausage and Egg mcmuffin. As soon as I crunched that I nearly threw up. Spat it out and went hungry. Will never be going back here.

What a load of rubbish it’s closed and don’t even have a notice up saying about it !!!! 23-7-2024

If i could give a 0 star review i would. Avoid at all costs. Got order wrong and very rude staff

Order was never delivered - restaurant were no help in supporting me. Should be 0 stars but it won’t let me choose that option.

It wasn't too late but considering i ordered at 9am for 9:30 i expected it to defo be on time as i was getting a cab ast 10 so had 2 rush breakfast

Hot food and pretty tasty for McDonald's

My drink arrived empty and spilt over the Mcflurry

Food was not delivered at all!!! Even though app says it was!

Absolutely awful, will never order again

Most of the food was almost cold.

Food always fresh, lovely staff

food was quite nice considering its McDonalds and not an extremely busy one at that fries were hot as were the cheesy bites share box the wrap was very well wrapped overall quite a good McDonalds in a quiet location

Bad service my food was damaged by the driver and it has not been resolved and my money hasn’t been returned I am highly upset and angry about this

Again food missing from our order, the people that own this business and serve people are stealing you're money and not giving you the food you paid for!! You should be reported for theft!!

Honestly this mcdonalds is the slowest I've ever been to. This isn't even just a one off, every single time I come in all the workers are just meandering around with no sense of urgency. I've waited 15 mins and typed this review out as the only customer in this restaurant and have still not received my food!! Update: I have received my food, however i hear a lot of shouting and swearing from the kitchen, maybe making my food was too stressful?

Burgers thrown together/falling apart - very messy No dips for 20pc Nugget sharing box.

I live 3 minutes from take away by car. Driver took over 20minutes, first he drove around in completely the opposite direction before eventually delivering my food cold.

The delivery man went to someone else before me so by the time I received my order it was cold. Plus they ovetcjarge me for delivery when it's only a short way down the road 😤 This is the second time this has happened with my local McDonald's.

80minutes later and it’s feeezing

Didn't know if there frappe Contained coffee when it clearly did. Service was very poor.

Initially my order was completely wrong on delivery, however Jake was very helpful in replacing my order and solving my order issue. really good customer service from him!

Worst McDonald's I have been in. Ever. Dirty tables Condiment stations empty and messy Food just average

Ordered 36 pound of food for driver to arrive with one burger and when I told him it wasn’t mine drove off yet had 2 bags of food in his car disgusting driver shouting outside my house called restaurant told notning they can do and now 36 pound down and children with no dinner just eat needs improving this has happened few times now so disappointed

Missing items and some of the food arrived cold.

It's McDonalds, it is what it is. One of the best in MK, although service can be slow and sometimes forget the odd thing, but like I said, it's McDonalds.

Milkshake was missing and delivery driver just shrugged his shoulders

I did NOT get my order, even though it says delivered!!!! Fuming!!!!

never got my dips I ordered 😒

The drive through here is so hit and miss. The last few times we have sat over 15 minutes for our order. The last time there was no one there to take our payment after waiting 10 minutes. So we drove to the food window to be told we would have to drive back around and re-join the queue. Waste of time and food is often not hot.

Was a queue at the drive thru but moved quickly. Placed order on the app for collection and was available very quickly!

Food burnt. Not just visual. But tastes vile.

Food could have been a little hotter, but everything we ordered. Polite delivery guy.

The food was very cold even though delivery was quick.

Once again chips were cold and burgers were dry and horrible plus’s cold

I ordered a wrap meal a triple cheeseburger and 20 chicken nuggets box for my son but the 20 nuggets box hasn’t turnt up, I’m fuming!

Staff very mundane not intrested I know it McDonald's but come on guys some enthusiasm or even a smile

You completely got my order wrong, I’m sitting here with a cold wrong meal and no way of ordering something else now. I just tried to call your customer services of which I found out you have none for paying customers of your service. I’m extremely infuriated that YOU got my order wrong and I have to suffer the consequences. No real people to speak to, this is an utter joke

Consistently the worst McDonald's. Lovely new premises but always delays on food which is often thrown together.

wrong order 9 times out of 10...this problem has lasted from launch to present.

Got what I wanted, thank you to the lovely lady that served me 😊

food was cold and all drinks & part of a meal were missing

No hiccups at all today, food nice and hour. Thanku

Worst mcdonald's in Milton Keynes! Everyone needs to be retrained!

Very friendly delivery driver and got my food to me on time

Worst McDonald's in Milton Keynes. Can't ever get the order right and offer no apology when you have to go round the drive though again and then just chuck the food at you at the window without saying a word.

hi i was meant to receive my order from mcdonalds and didn't received nothing from them I would like a refund for a soon as possible

Ordered from here missing 4 burgers really not happy how hard is it to count

A bit slow service in our last visit, it was a Sunday evening maybe they had been busy but not busy when we visited.

Probably the worst McDonald's in mk accidentally on purpose forgetting to put items in the bag....last week I was a cheeseburger short,this week and apple pie,these guys really struggle with the basics

everything is pretty much cold, and once again, no sauces that I ordered. I even made a point to order 6 sweet and sour sauces but still none. I don't think we've got our sauce in the last 3 or 4 orders now.

Food was FREEZING! And I was missing 4 chicken nuggets and fries!

Both fries where missing one of the drinks where half full the burgers are plain no salad no nothing I'd like a refund or my order sent again but my full order

I couldn't use my French loyalty points in the UK...

No problem at all. Food received on time. Recommended.

Driver was courteous and on time 👍🏻

no dips and missing items *sad face*

food was so cold. fries portion included 12 hard cold fried. sauce missing. food ready 19.08. burger completely cold and nuggets had to all be reheated delivered 19:47.

I clearly asked for milk and sugar in the notes and and no milk or sugar was sent, not sure what the point of notes is for. 👎🏿

Rude staff-member who took the order gets 0 stars. 2 stars given as the manager kindly offered to serve to compensate for the awful customer service.

Find it difficult to understand why it's so hard to bag up a complete order.

Avoid this McDonalds at all cost. The staff are rude and ignorant. Order is always wrong, it looks like it was thrown from across the room into the box. Don’t even start me on the state of the toilet. I know why it’s kept locked now. McDonald’s hang your head in shame.

Waiting 51 minutes for 3 milkshakes! Uber had previously done the same order in 9 minutes total!

Just got ripped off 30 mins ago, ordered 2 bacon burgers and 1 chicken sandwich plus chips, got one of each burger instead of 2 bacon ones. They made sure to confirm a list of what we ordered.... And I checked the bag before we left the drive through, didn't think that would actually do that. My mistake I didn't take each item out to properly see the amounts of each item ordered. Shame on you.

The all night service is a bit of a joke. This is my third time using it. With 6 cars infront it literally took 38minutes.... Absolutely insane.

I was missing a mini Oreo mc flurry but didn't bother saying as it was a little thing and human error but everything else was great 👍

Food not warm, no sauces included despite part of the order, no straws for drinks... Store is less than 5 min drive, very unacceptable.

Never reviewed a McDonald’s before but this was by far the worst McDonald’s I have ever eaten the chips were stone cold and seems like they had been sitting there for a long time. Girl who served me was polite though people cooking in the back ground shouting and swearing

It was cold and the ice cream had melted. The driver got lost and delayed it even further.

Food was great but for 1st time i chose a Dell time rather than the asap option and ur was 15 minutes latter than the 9am i asked for..

You have missed off 9 chicken nuggets

There were no dips in the order . I was missing the apple pies I ordered . Drinks were half full.

Delivery was fine not greatest speed but fine however the restaurant forgot several items (balsamic for the salad, tomato sauce and one of the drinks was a small despite us ordering a large

The food was cold when it was delivered

Appalling - what a shambles. Dirty, no toilets open and couldn't care less. I've visited some poor McDonald's in the past but this was awful

Ordered cola zero and curry dip and ketchup. NO dips and sent large Fanta

Chips not full, onions on burger but I’d choose no onions and order packed in thin bags rather than the delivery brown bags so food was cold