Based on 21.695 opinions finded in 4 websites
Based on 21.695 opinions finded in 4 websites
Nº 601 in 1011 in Barnet
Opinions
The food and coffee were very cold.
Shahram . 2025-04-08
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I didnt receive my order he didnt ring my bell and the app said it was delivered why
Katie . 2025-04-07
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Food was good, not fully hot but warm enough that it didn't need reheating. Milkshake was very runny though and needed to be put in the freezer for a bit to thicken it up.
Gary . 2025-04-05
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received the wrong order completely and the driver was so quick to take off before I could tell him that it was the wrong delivery
Carmela . 2025-04-04
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Every time I have ordered from this McDonald’s, there is always an issue with an item being missing. Today it was the sauces and the happy meal toys for my children.
Paul . 2025-04-03
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It took an hour to get the food. The soda had been spilled. The food was cold.
Shahram . 2025-04-02
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All the buns in the muffins were mostly black.
Alie . 2025-04-01
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Tables were so dirty we had to clean them before we sat down. Coffee and flurrys were good though. There was a big crowd so thought we would get table service but it was disabled
Sarita Patel . 2025-03-31
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Forgot apple pie, which is in keeping with recent trend of never getting the orders 100% correct 😭
Yang . 2025-03-31
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Great food and delivery thank u
vass . 2025-03-31
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The food was missing items and i am completely dissatisfied and disappointed. As someone who orders a lot from this place. Do better
Azad . 2025-03-30
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Check your bag before you leave guys, cold food floppy chips! Done the drive thru and I don't ever complain but I found a cheeseburger under the big Mac box and it was barely warm, I complained and they gave me the same burger back that I said was cold. Drove away frustrated and found the chips nearly cold and the same with the big Mac. Don't go here and expect to be given good customer service, they are busy enough to not give a toss. And the staff are allowed to have a bit of an attitude without consequences. Go north Finchley if you want to be looked after normally and get fresh food.
Kevin Lamont . 2025-03-30
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Food arrived freezing cold. Strawberry lemonade turnt up as juice not frozen at all.
Hayley . 2025-03-30
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I asked for extra bacon and sauce and recieved neither
Tasha . 2025-03-27
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Everything was okay but it was a a little cold
Aleisha . 2025-03-25
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food arrived a bit on the cold side.and had been sweating in the bag.
Sean . 2025-03-25
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I've order my food to eat with bbq sauce and they sended me a ketchup, you may say oh it's just a sauce but this is why i bought the food from you to eat it with bbq sauce otherwise i woudn't order
Sergiu . 2025-03-25
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Items were missing from order & for some reason you always don’t put sauces in for chicken nuggets meal
Shaz . 2025-03-24
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Came on a Monday evening to take my nephews out. Great, friendly, considerate and kind customer service by Sara who was smiley and reassured us we could move seats and she will keep an eye on our order and bring it to our new table even though we ordered to a different table number. Didnt seem as bad as other reviews, but we didnt stay there long so cant comment on anything else. The place was being swept while we were there so was fairly clean. Nephews and mother in law enjoyed their food which was mayo sandwich and fries, i didnt have much apart vegan dippers which were 3/5. It was ok for what it was! The customer service from Sara was the best bit and its always a pleasure eating somewhere with good customer service.
Divya Beeharry . 2025-03-22
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wrong items and delivery driver damaged some.items from my order
Andreea . 2025-03-22
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This has to be the worst Macdonalds I've ever had. The burger lacked tomato sauce and the bun and burger were dry. The chicken in the wrap was also dry and had been cooked for so long it had a hard skin. Not nice and I will not order from this branch again.
Steven . 2025-03-22
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I saw that the straws were wet which I’m not happy about
Serpil . 2025-03-21
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The food was cold & needed reheating in the microwave. Nothing to do with the delivery driver who was polite & prompt. Disappointed that my order obviously sat for a while after being cooked!
Justin . 2025-03-21
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We didn't get what we wanted so we called the delivery driver and he didn't pick up later on we tried texting the McDonald's staff by the app and the app wasn't working properly this is a complete joke and it's better going to the local McDonald's than getting an Uber eats because this is terrible I'm very disappointed 🤬
Eugenia Alarcon . 2025-03-19
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Their is no mozzerila dipper and i did order
Nor . 2025-03-19
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He dropped my drink and it poured everywhere
Koko . 2025-03-18
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chicken nuggets says it comes with 4 sauces they excluded most of the sweet and sour to save money because they're cheap, I order two additional sauces for the rest of my food, long live india 🇮🇳 no sauces India cool India great India India, anyways why do they always refuse to put the right amount of sauces even when you guys say you can have 4 for nuggets they give you 1
Jason . 2025-03-16
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Every time I order there is always items missing from my order
Tracy . 2025-03-09
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Order didn’t come with any fries!!
Fiona . 2025-03-09
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I was told no ice cream available but i was charged for it.I shouldnt chase a refund.Shoulx be not charged in first place . Otherwise all great.My son is happy
oana . 2025-03-05
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Order slightly wrong, got a caramel frappe instead of a strawberry milkshake and got no straws or napkins.
Zuzanna . 2025-03-05
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Just what i needed. hot from the kitchen . AND SINCERE COURTEOUS DELIVERY GENTLEMAN
Kenneth . 2025-03-05
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Thank you lovely polite driver and great packaging!!!
Maya . 2025-03-02
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my order has not arrived to my address but says it has arrived
Christina . 2025-03-01
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Delivery time wasn’t bad but food was extremely cold and unpleasant and McFlurry was very plane with barely any filling mostly ice cream
Qaali . 2025-03-01
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Never delivered. Less so at 9:20. Completely unacceptable
Maria . 2025-03-01
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Staff member was very rude to me. I used the toilet. No signs in place to state it was off limits for cleaning and staff member had a pop at me for using toilet (m) while he was in the other toilet (f) cleaning. Coffee was good though
daniel gamgamgam . 2025-03-01
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Soda had an awful taste and fries were cold and soggy
User . 2025-02-28
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there was no milk for the tea , no sugar , no condiments salt / sauces & NO NAPKINS ,
jason . 2025-02-27
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The food was hot, the courier was polite and it cheered up my Tuesday. Nice work.
Justin . 2025-02-25
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Food came cold and with the nuggets missing from the happy meal. this is not the first time from Finchley Lido Mcdonalds.
Sue . 2025-02-23
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Wish i could give a -1 star. So slow. Food is always cold. Are the ppl here know at all it’s called FAST food for a reason???
Vivien S . 2025-02-22
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coke was damaged had throw it straight in bin
Sarah . 2025-02-22
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Made a change as chips where hot and crispy instead of droopy
Pamela . 2025-02-20
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Received half the order (it was cold) Got a coffee rather than the mcflurrt and drink that was apart of my meal deal, and the main reason I ordered in the first place
Rhia . 2025-02-20
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Drivers need to be aware of delivering food, I got someone else’s order, always on the phone for some reason, 16£ I spent I get no dinner now.
Carlos . 2025-02-18
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No balsamic vinegar with salad. No wooden fork. No serviette. No free condiments asked for.
Costa . 2025-02-16
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What is so difficult to put sauces? Really??? We ordered items that they are coming with sauces! Where are they? Please guys start working with brain please. Read this orders! There was plenty of sauces ordered, the sauces are part of our order! SAUCES!!!!! SAUCES!!! SAUCES!!!! REMEMBER THIS!!!!
ZAPRENOVA . 2025-02-14
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Order marked as delivered but is nowhere to be seen. (75 Homefield Gardens N2 0XL)
Paul . 2025-02-13
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They forgot the happy meal toys!!
lilly . 2025-02-13
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The delivery person was very friendly and helpful
Siobhan . 2025-02-12
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Great handover, friendly driver
marie . 2025-02-11
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Food was cold chips where also undercooked incorrect amount of nuggets given 7 instead of 9
Mel . 2025-02-11
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Costomer services so bad and rude they stay there and free they don’t do nothing I should stay 6 minute she name is carmen she so rude and she talking same as my boss
A S . 2025-02-10
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Ordered dips not even one them arrived with the order & also the one the burger tasted really funny didn’t eat it didn’t really enjoy the meal to be honest
Danny . 2025-02-08
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My order wasn’t about being on time ! It’s about what’s missing from the order !
Christine . 2025-02-08
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Pathetic service i ever had and even manager is so rude
Taha Asif . 2025-02-07
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MCDONALDS NEVER FAILS JUST EAT JUST AS GOOD. SUPERB KIND DELIVERY GENTLEMAN
Kenneth . 2025-02-04
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Delivery good but consistently forget to add sauces to the order.
Paul . 2025-02-02
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Ordered a mcflurry but nobody has the common sense to make it so I can go. Instead, waited over 10 minutes for every single order before it to be cooked. Why would anybody have to wait for 20 big mac meals to cook before giving one mcflurry?
Costas Achillea . 2025-02-02
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No stars dreadful service no food delivered the driver lied but l did not get my order
Dawn . 2025-02-02
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Sorry Just terrible delivery driver spilt my whole coffee, handed me the 2nd bag with coffee damp wet without apololigising and high tailing it out of the building. dreadful service. will think twice before ordering again in a while.
John . 2025-02-01
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HOW CAN YOU SEND STONE COLD FOOD . BILLIONAIRE COMPANY CANT SEND EDIBLE FOOD
Minnie . 2025-02-01
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As I have already stated the food is acceptable. It does get very busy. I asked for a cup of water to go with my food order and the manageress refused to get me some water until I insisted. So rude and unpleasant. The younger Indian staff members are all lovely and polite. The older East European women are rude and unhelpful. It's in their nature I'm afraid that they have bad manners.
Paul Cotsen . 2025-01-28
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No m8lk and sugar or napkins again 😟
Michelle . 2025-01-27
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missing items terrible condition
james . 2025-01-26
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Terrible, half the order was missing
Lesley . 2025-01-26
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Woohoo no missing parts of our order
Bahareh . 2025-01-26
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Food was freezing cold. Avoid this Macdonalds they are truly terrible
Conal . 2025-01-25
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I feel bad for some of the employees. They need more help because the service is ridiculously slow and often incorrect. Management must do better
Sam T . 2025-01-24
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Chips is always dry or re frird and dry never fresh, its not the drivers its Mcdonalds even in person when we buy chips is not fresh
Marjol . 2025-01-23
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The food arrived very cold which wasn’t very nice to eat at all.
Jason . 2025-01-22
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Most the order wrong and Big Mac burger missing meat. Drinks leaked everywhere on arrival also. Shocking!!!!
Matt . 2025-01-21
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Wee man delivering the food was great, piping hot food, delivered with a smile!
Brian Weir . 2025-01-19
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Everything was stone cold. The chips were half made and tasted stale
Rebecca . 2025-01-19
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the delivery driver never turned up after waiting 2 hours and being on call with mcdonald’s trying to sort it out. so at 1am i had to walk and pick it up or i won’t get my food or the money back
Amelia . 2025-01-19
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Courier passed me the leaking bag, when opened all the napkins were wet and half a glass spilled.
Sonya . 2025-01-17
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I came on a quiet Friday lunch time. Eating in with table service. Staff are attentive and very polite. Was asked if my child wanted paper and crayons by one member of staff while we waited and was delivered food and had a follow up check to see if all was OK by another member of staff. The wait for food was only a few minutes. The food is pretty standard for a McDonald's. But unfortunately the fries were a bit over done and still served. Place is clean and staff are on top of the front of house clean up.
Nesi Lai . 2025-01-17
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again this selected store left things out of order
Leeanne . 2025-01-16
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Not too good compared with other McDonald’s
Qicong Luo . 2025-01-14
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Poor poor service been waiting over half an hour with everyone else here, no one serving ont the tills. Everyones food they get is cold or wrong. Terrible service
Mitchell Beardshall . 2025-01-13
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Order arrived and the milkshake was warmer than the food. Wouldn’t even give it 1 star but that’s the minimum allowed.
Daniel . 2025-01-13
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McDonalds got the order right!!!
Roger . 2025-01-13
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The order was meant to be 9x chicken select but instead we recieved 20 nuggets.
Lou . 2025-01-10
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It’s a shame you have to select at least one star. I put in a refund request mind after my order arrived because my food was delivered soaked by 1 and a half medium cokes. £40 worth of food thrown away and it’s been over a week and I still haven’t heard from Just eat. I think it’s really bad how this is dealt with. £40 literally thrown away as nothing could be eaten
Asher . 2025-01-10
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never received my bugher and was refused a refund
Pamela . 2025-01-06
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Slow service ,dirty place. They clean tables with dirty towels.
Rosen Hristov . 2025-01-04
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The food was warm and tasty. Delivery was quick.
Gary . 2025-01-04
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Do not visit. This is the worst McDonald's I have been to. Very poor service, too 45 minutes to bring food to our table after ordering on the app and requesting table service. Got our order wrong.
London Roof and Guttering . 2025-01-01
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the food order is missing items and they have the gaul to tac on a service charge
Jason . 2025-01-01
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Missing dips and not the hottest food…
Jack . 2025-01-01
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My order was delivered to an address in Long Lane, but not to me and was advised that it had been delivered- code 0048. So was delivered without the code given to the driver. Very poor and unprofessional service for which I have paid - refund needed
Linda . 2025-01-01
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The chips was like sitting on oil.for 24 hours. Very poor quality of food
Ermir . 2025-01-01
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Food was cold , and chips were stale
Helen . 2025-01-01
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Missing items from order, very hard to chase up and refund are not accepted.
King Lau . 2024-12-30
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Missing items from a two meal order including two drinks and 5 chicken selects, rendering the order useless. JustEat policy was not to compensate, beware!
Dina . 2024-12-28
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A massive order with special requests and got it perfectly right ! Nice one!
Andrew . 2024-12-28
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The food is stone cold we have to try put it in the oven tris isn’t good at all frequent customer - is my sons bday gift !
vass . 2024-12-27
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bags leaking all over my house
Declan . 2024-12-27
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I went to McDonald’s and ordered some food, but the Indian female cashier overcharged me for three extra burgers. When I requested a refund, both the cashier and the manager refused, claiming their system wasn’t working. This is completely unacceptable, how can you not give a refund to a customer who’s been overcharged? This is ridiculous. With so many poor reviews it’s surprising this location is still in operation.
Crystal . 2024-12-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I recently placed an order and unfortunately, I found what appears to be a feather or feather-like object inside one of the chicken pieces I received. This was very distressing and completely unacceptable from a hygiene and food safety standpoint. I would like to request an immediate investigation into this matter.
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Had a roast on mother's Day and it was appalling. Beef was medium at best despite asking for medium rare, potatoes were like rocks and charred, there was a curried onion purée that was overwhelming all other tastes and literally smeared all over the bottom of the plate so every mouthful was affected. The gravy was a tasteless gelatinous blob, that was more reminiscent of Boris Johnson than a sauce. We were seated for 35 mins before we were asked if we wanted drinks and it took 40 minutes for water to arrive. This is despite other tables that arrived after us, in another server's section having food at the table before we had even ordered. I would rather eat what remains of the Cheetos after Trump has painted his face than eat here again.