McDonald's in North West Leicestershire

Visited this store this afternoon using the drive through, and I accidentally drove off with out some of my order, then this absolute legend comes running over in the pouring rain to pass my my drinks, what a legend, hats off to you mate. In the absolute pouring rain this lad made sure I got my drinks 💪 legend

The food was cooked perfectly 👌 fresh fries just right and the burger was amazing just hit the spot when I was hungry. And the lovely young lady that brought it out to me was kind and helpful ☺️ forgot to get her name but I was bay 23 super happy I've eaten at the ventura park macdonalds multiple times for some reason 😑 and the food was under cooked or very poorly prepared missing items etc. But I am happy to say Wilnecote has it in the bag.

Chocolate shake dissapointing again. First one taken back as looked like vanilla and tasted like vanilla. Second one replaced with a grunt from the staff member. It had a touch more Chocolate but tasted like vanilla and was luke warm! This isn't the first time I've experience poor quality here. I won't be returning.

Too many people on weekends but preparing quickly 👍

Nice big, clean car park and restaurant too. All the staff were kept busy and all the customers I saw were happy and pleased with their service too. My food and drink arrived very quickly, was hot and tasted very good too. I would have no hesitation in doing here again. Highly recommend.

Took the grandkids they had a amazing day just one downside you still pay full price if your not going on the rides

There is no real change from one Mcds to another, so the only reason for the lower scores is that the customer service was really poor and bordering on rude. Strikes me as a young team that don't want to be there and maybe something for the managers to look at as they might want to improve morale. Had the same interaction with four members of staff, so this review has not been based on one team member.

Ordered 4 mc flurry ( large) got home and they weren't even half full!!! Tried calling them and ( just kept saying can't answer the call right now?? Car park & drive through wasn't busy at all. So had to drive all the way back again!!!

I had a Big Mac and there was no cheese and pattie on it i was fuming!

Quick stop off the motorway. Very quick service, clean and tidy. Unusualy good for a McDonald's

Quick service, food was nice and warm!

Got my little one and meal and the nuggets were so dry she threw them on the floor and said daddy that is horrible the fries were soggy and limp and the ice cream was well ice cream

MacDees in it. Where needs must. Actually, it was "all reet".

Quick efficient service. Clean venue

Clean, tidy. It's a maccies and you know what you get.

Food was hot and tasty, staff can appear vacant and occasionally get orders wrong but always sort any issues

It's American owned so if America dose the dirty on us we will not buy on American goods.

Fries 🍟 were not very hot just warm halfway down they almost cold

Used it to charge the EV and have a cuppa

It's McDonald's There is nothing more to be said really

I regularly use this McDonald's while at work. The food is nearly always hot and tastes fresh.

Wife needed to go to the rest room urgently and the staff were very helpful I'm Very grateful to them.

Really poor quality is always the same at the Appleby McDonalds order a large and you get a medium chips in a large carton. The burger is all over the place it's not a one of here hate complaining or giving negative feedback but it doesn't improve here unfortunately.

Needed cleaning and the heating was a little low

End up having a Mcdonalds about once every 6 months and this one was as disappointing as the last. Tasteless and cold. Service was quickish though

manager was VERY rude. staff everywhere but couldn’t go inside. tried to go in drive thru , wouldn’t serve us, would serve pre existing online orders but as soon as the group of us showed up they said they wouldn’t take any more of our orders. won’t be returning. #hungry

Was as expected a mcdonalds to be

The Asian cleaning lady was very helpful and happy.

Absolutley awful service! Items missing. Upsold coffee and did not even give it! Total rip off.

Stopped for a quick break on a long motorway journey. Less busy than a service station. Can eat in or drive through.

I'm sorry but if this had been my first ever Mc Donald's I would never have another..... Fries were well undercooked, burgers were cold and even the drinks were lacking flavour .....what's going on, if we hadn't already driven away we would have taken or order back......

Quick service at the tills. All the staff moved quickly to get the job done. My order was correct . Plenty of parking 2 negatives , hash brown was barely warm, and the hand drier in the gents was very temperamental.

All good. Straightforward. Lovely lady working the drive through. Super friendly and positive. Big fan.

What can i say about McDonald's ? Drive through was fast and affordable with lovely staff. Order was correct and warm

Not good 😐 fries cold no taste.BigMc cold & bland. Mrs had bbq ranch stack 🤮🤬 NEVER AGAIN 👎

Wish all McDonalds were like this, quick service, food hot, restaurant clean with staff rushing around making sure everything was right.

Had a chicken and bacon mayo burger which I found a bit bland.

Service was helpful and friendly but food was poor quality and fries were stone cold

Food ok, app based problems....

This is a good Macdonalds, friendly staff and always served quickly

Hash brownes were very greasy and undercooked. Rest of the breakfast was standard. Great service, though the toilets needed some attention.

Lucky to live near the m42 branch, always rated it compared to others, so much better than Ashby & Swadlincote branches, clean, fast and warm food, what more do you need

My granddaughter was still eating her meal, and I was drinking my tea, when a staff member came and asked us to hurry up, and leave as they needed the table. There was plenty of tables free. We had only been in for about half an hour.

Luke warm burger told no salt but someone got some no straw with drink very poor service

Lovely Christmas coffee . My children and grandchildren enjoyed their breakfast.

It's getting expensive just for Macy's

It's just a McDonald's........ Just watch what you get - sloppy presentation - swimming with sauce and chips were not fresh. As I said - it's just a McDonald's!

I don't go to McDonald's very often, so I thought I would give it a try after a couple of years. Bland burgers and lukewarm chips, now I remember why I seldom visit. Nice clean toilets.

I counted 7 members of staff behind the counter all chatting - even customers who clearly knew the staff members eating their food at the counter talking to them! We were waiting a while for our food and we were the only other customers in there. The staff were all messing around at the kiosks

Tried to charge £7.02 for a bacon roll meal

Always a great visit … this time a catch up with friends.

Just a stop point for a coffee or fast meal on your way to or from home. Located next to the petrol station.

Clean tables friendly staff good food

The site was very busy, high throughput of customers, how can fries taste like they've sat around for a hour?

They are foreigners they don't understand English they good my order wrong and it was cold and tasted crap

One of the best and fastest serving McDonald's iv ever been in

Same as everywhere that's why you go here

Speedy accurate and friendly service. Staff have excellent manners and very well trained. Without doubt this restaurant is one of the cleanest I have ever been in, in fact I would rate the hygiene and cleanliness of this place as the best in the country. The staff here are very customer focused and not just going through the motions, the staff actually care about you. The management should be proud of the levels of service given here. Thanks to the team.

Excellent staff, food, cleanlines

Stale chips, cold and re heated. Tasteless chicken wrap. Milkshake was very nice My last visit !

Well needed breakfast after travelling through the night on the way home.

Desperate for brekkie it's the place to go. But noisy as anything x

Excellent service dont keep you waiting like tamworth brancht this branch is the best in a 30 mile radius always has been 👍

It's getting boring now, we need new take away places. I don't think McDonald's tastes good anymore

A convenient stop on a long journey.

Food was great but just wanted to say a big thanks to the manager and staff that helped my mum when she had burnt her leg, they couldn’t have been more helpful. Not sure what the managers name was but he was very kind and helpful. Unfortunately lost my receipt so wasn’t able to put this on a CSAT

The food was typical McD's fare, and being at a drive through at a Service Station, it was what it was. Food. Almost warm, but fuel for the body. The one thing that I struggle with across the board is the lack of seasoning. I know the UK Govt is determined to get everyone's salt intake down, but why doesn't a huge chain like this offer you "Pre-Seasoned" food, using a variety of low sodium salt? Instead, just as you're about to drive off you remember the need to ask, "Billy 'No Stars' " who's been serving you takes a moment off picking his nose to find the manager and ask what he needs to do (because just handing over a sachet or ten would be too easy), the car behind starts blaring it's horn, and generally things rapidly go downhill - you end up being asked to park in the bay whilst the problem gets resolved, and you tell them to forget it as you've managed to squeeze some of your own sweat over the now even more not so warm food, and get back on your trip. It seems that it's not just limited to where we were this time, as I've heard the same thing over and over from friends too. Please - get a grip. Atmosphere is only low because the mood in the car was speeding downhill faster than and out of control Milk Float in "Father Ted". (If you know, you know 😉)

Who ever was on shift the day I visited must of been in a good mood my mighty MC muffin was fully loaded with bacon and the egg was massive and yet again the coffee is well better than a well known brand outlet.

honestly? best McDonald's in the UK by far, quick fresh hot food and very kind and approachable table service, thank you 👍🏻

Gotta love a Maccies breakfast 😋

Our usual stop on the A42 and as good as always. Great staff and excellent food.

Food was alright but load of flys in the windows... had an air of dispair!

Welcome to the decline of McDs. Smaller beermat thin burgers. McCafe coffee is the only highlight. Noisy, shouty, kids

flies all over the gaff as if they belong here

Fly infestation! Had to avoid dining in and was put off food as there was so many in restaurant and kitchen

Has gotten way too pricey for what you get. Used to be a great quick cheap meal. Now you pay sit down restaurant price for the same product. Hopefully prices will come down soon.

It's a Mcdonald's if you've been to a Mcdonald's you know what to expect. If you haven't you'll work it out it ain't that deep it's burgers and fries and a on and off working milkshake machine

Flies everywhere when trying to eat food.

Great McDonald's. Nice staff and felt nice and spacious. Food was good too 👍🏽

Food was only just warm, coffee went straight down the drain. Dishwater would taste better.

Not bad for a McDonald's. I called here halfway through a 300-mile journey from Yorkshire. Generally a clean and tidy place. The service was very good from all staff. The lady who was clearing tables was pleasant, too. A small car park and drive through. I had a very nice breakfast wrap, which came quickly and was piping hot.

The food is always hot ,there's a Simon there who always helps with our order with the freebies with your points as my sister and I haven't a clue how to do it

One of the better Maccy D's. Google has asked me to update; it is still a McDonalds.

Late at night with what appeared to be a FULL shift. Quick , friendly service throughout.

Very busy but quick service. Food was hot . Place was clean. Staff worked really hard. Nice touch today was the minion character in store. Kids loved it

I ordered a large fries, not a medium fries in a large box. I find this highly unacceptable, but by the time I got round to eating, I'd driven too far to make it worth going back. Sort it out.

Nice McDonald’s very handy when visiting Twycross as it’s less than 5 mins away.

Grumpy staff and drink was only half full

Beautiful and very fast service

Its a McDonalds, does what it says on the tin.

It's a Mc Ds. we all know these too well now.

It's maccys Only had a quick drink while travelling

This McDonald's is brilliant staff are very polite. We'll done to the manager. Service is very good.

Always a pleasure to stop here. I travel north to south alot and look forward to my break. The food is quick and the staff very pleasant. The place is clean and tidy a credit to the cleaners.

Fast service and hot food, even when busy. My order has always been correct too. Best McDonalds I have used.

Resturant is quite slow to deliver when using the app to order and collect, also the chips never have salt despite asking...

Staff are so moody, and food is never right If i could it would be no stars

Standard McDonalds, relatively clean, slightly confusing entry/exit due to nearby shell garage. Saw at least two people go the wrong way out.

Nice breakfast muffin as always secure bike parking

Clean, that's why I recommend it.