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3.4

Based on 5.600 opinions finded in 4 websites

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Nº 1550 in 1872 in Brighton and Hove

CUSTOMERS TALK ABOUT DISHES WITH..chickenbaconnuggetscheesecoffee

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nothing wrong with food but EVERY time I've ordered the dips are missing

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Sean . 2025-06-02

MORE AT Just Eat

kept on getting pushed back until it became an hour and doesn't taste fresh like it's been sitting around for a while

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Colin . 2025-06-01

MORE AT Just Eat

No complaints about the food or delivery time BUT for the 4th time now when sides are ordered they never send the dips.

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Steve . 2025-05-31

MORE AT Just Eat

Quick service. polite courier especially on a particularly nasty night with regards to the weather!

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Sarah . 2025-05-27

MORE AT Just Eat

didn't get our freebie just the barbecue sauce?

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Gillian . 2025-05-25

MORE AT Just Eat

forgot dips and chips were cold even though specifically asked not to forget dips

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Lola . 2025-05-23

MORE AT Just Eat

It's always so busy and the courier collection window takes advantage over customers inside the restaurant

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Joe Sandford . 2025-05-22

MORE AT Google

Order had 30 minutes delivery & it took over 50, 1 wrap burt & falling apart, ingredients fell out on opening up wraper

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Robin . 2025-05-18

MORE AT Just Eat

Definitely not fast food. That site is only interested in giving delivery drivers food. Staff hidden in the back and only come out to put their own food orders through the til. No salt on chips that are cold and stale. This review is based on 3 visits and all yeah same service. 3rd and last visit.

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Greg Miranda . 2025-05-17

MORE AT Google

Actually this McDonalds was disappointing i got a double quarter pounder, and the Patty's were so dry hopefully next time it will be better

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Grizzly Kingz676 . 2025-05-17

MORE AT Google

Helpful to be able to track the order and was still warm when arrived, excellent delivery driver, polite and patient

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Hannah . 2025-05-17

MORE AT Just Eat

Did not it was there until we went there

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L . 2025-05-15

MORE AT Google

One of the worst McDonald's I've ever been to they get the orders wrong almost every visit slow

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pav master . 2025-05-13

MORE AT Google

Slow service, unhelpful staff, food bland

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Oliver St.John . 2025-05-13

MORE AT Google

Order was made at 9:20 am order should have arrived at 9:50 am. Your 30 minute timer runs slow

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Stephen . 2025-05-12

MORE AT Just Eat

So so so so so slow!!!! I would avoid tbh

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Sharon Mason . 2025-05-10

MORE AT Google

Half my order was missing so yeah not great at all

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Tom . 2025-05-10

MORE AT Just Eat

The food not kept in a warm bag and was cold.

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S . 2025-05-10

MORE AT Just Eat

despite my review, it's the same experience as I get from all McDonald's, they always miss something on my order. getting bored of this now. won't be ordering anything else. I wouldn't recommend McDonald's to anyone

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Ben . 2025-05-10

MORE AT Just Eat

The sense of space is great, apart from that it's another McDonald's, same quality

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marbil1963 . 2025-05-10

MORE AT Google

The driver handled my order with care and assured food was kept warm. I received exactly what I ordered on time, with no issues.

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S . 2025-05-06

MORE AT Just Eat

The food was good, you get what you ordered. But waiting time takes forever.

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Kaizen Azibere Akafari . 2025-05-06

MORE AT Google

The restaurant is located inside Asda. Could use the same parking as Asda. Very busy almost always. They don't have a drive through.

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CGe0 . 2025-05-05

MORE AT Google

Didn’t have any of the sauces I ordered

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Charlie . 2025-05-05

MORE AT Just Eat

Very nice , clean and cosy place with kind staff.

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Beauty by Blanca . 2025-05-03

MORE AT Google

4 drinks delivered instead of food

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Jay . 2025-05-02

MORE AT Just Eat

Delivery dude was very friendly and nice on arrival. Also very fast. Give my man a raise

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Danté . 2025-05-01

MORE AT Just Eat

Awful ordered when only one other person was in the shop and then 25 mins later I got my SMALL ORDER shocking service Always Also got the wrong muffin with my order

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Zak Woolven . 2025-04-27

MORE AT Google

No receipt in machine people walking in and out the kitchen not in uniform and no hair nets . Waited ages for food and then was cold so had to redo . Then came half an order hot and had to wait a further 5 mins for the chips ! Shocking would not recommend utter shambles

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Sam Almond . 2025-04-22

MORE AT Google

Small but fully functional McDonald's, very fast service.

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david krzykowski . 2025-04-18

MORE AT Google

The best mcdonald's in brighton managers and staff brilliant

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Paul Dixon . 2025-04-18

MORE AT Google

Terrible. Neither of the Minecraft meals came with an item. Just expensive naff food.

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Richard . 2025-04-16

MORE AT Just Eat

Most of the order was missing shocking

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Chelsea . 2025-04-15

MORE AT Just Eat

You guys always forget my order, I've ordered 3 times and everytime there's an item missing

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Steven Cooper . 2025-04-08

MORE AT Google

I always hope it would get better but it always disappoints. Again we get the wrong food and pretty much every table was dirty with trays of eaten food everywhere.

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Alex Kerr . 2025-03-31

MORE AT Google

So slow here it’s no longer fast food it takes about 25 mins to get a burger. Awful.

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Andrew Kerr . 2025-03-29

MORE AT Google

I ordered chicken selects and got 6 nuggets instead I only made one order of nuggets and they gave me nuggets instead of chicken selects

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Belinda . 2025-03-29

MORE AT Just Eat

We ordered and paid for 3 Minecraft meals, we were delivered 1 Minecraft meal & 2 regular meals.

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Zoë . 2025-03-29

MORE AT Just Eat

Delivery driver made me feel uncomfortable

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Sheba . 2025-03-15

MORE AT Just Eat

Waited about 30 minuits for a happy meal...

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RodgerPlayz . 2025-03-14

MORE AT Google

Very noise, uncomfortable chairs and no WC.

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P Home . 2025-03-08

MORE AT Google

15 minutes for a simple muffin and coffee. Zero atmosphere, food virtually thrown at you without even looking up. Dreadful

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George BOYD RATCLIFF . 2025-02-27

MORE AT Google

This has to be the worst McDonald's in the country. The service is terrible and extremely slow. Cold food and filthy tables. If you want fast food go elsewhere 👎🏼

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Matt Lees . 2025-02-27

MORE AT Google

the food was cold and the dips were missing

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Tanya . 2025-02-25

MORE AT Just Eat

Forgot all the sauces and milkshake came on its side leaked in the bag lol

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Savanna . 2025-02-24

MORE AT Just Eat

Food was cold, bags were open and missing item.

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S . 2025-02-24

MORE AT Just Eat

drinks spilt and chips where cold

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??? . 2025-02-15

MORE AT Just Eat

No dips with chicken selection disappointing expensive order should of been there

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Lucy . 2025-02-14

MORE AT Just Eat

Drinks were all out in the bottom of the bag leaked every we’re not happy want my money back

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Mandy . 2025-02-12

MORE AT Just Eat

I don’t know how when your reading it of the screen while your packing the order! You forget to pack the chips that comes as part of the meal.!!

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Amy . 2025-02-08

MORE AT Just Eat

can't go wrong with mcdonalds. food was delicious, thanks

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Sammy . 2025-02-08

MORE AT Just Eat

Delivery was terrible and my drink spilled everywhere. Food was freezing but I live 5 minutes away from this McDonald’s

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Angel . 2025-02-05

MORE AT Just Eat

Limited seating, but I had takeaway, so didn't matter. Toilets are situated inside the Asda store, plenty of parking here.

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Mark Sutton . 2025-02-04

MORE AT Google

Even though my order was late your home page was still saying delivery 15 to30 minutes

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Robin . 2025-02-04

MORE AT Just Eat

Food arrived cold had to reheat it leaving the burger soggy and the chips tasting awful

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Danny . 2025-02-02

MORE AT Just Eat

Not fast food, 20 minutes for a shake mid morning .. terrible

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neil coomber . 2025-02-01

MORE AT Google

delivery driver went to the wrong address and was very rude. the seal on the bag was broken and items were missing.

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Matt . 2025-02-01

MORE AT Just Eat

Gotta be one of the worst mcdonalds in the uk

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Karl Mcparland . 2025-02-01

MORE AT Google

One of the worst I've ever been too... I've travelled the country with work and have been in many mcdonalds, none of them anywhere compare to how bad asda hollingbury store is. Took at least 30 minutes to get a mcmuffin meal and a bacon roll meal... I had to go ask where my order was, persistently, asking 3 different members of staff. Clearly an English test isn't part of the training course for mcdonalds because most of them struggle to understand us, which is crazy because they can speak English so why do they find it so hard to understand someone's issue.... There was 1 lad in there today (staff) who was brilliant! But he got the raw end of the unhappy customers because everyone else hid. Including the manager. It is absolutely disgusting that a manager can provide such poor service in a franchise, yet stick there staff out to face the force of unhappy customers... The lad had short dark hair and glasses, he was run off his feet the poor sod, litteeally running too and from customers to try make it quicker, whilst the lazy staff stayed out the back and showed there face for a couple orders. I asked 2 people where my food was, both ignored me and walked out back. The 3rd i asked was the nice male, he got my food straight away for me. That lad will be on the lowest wage there, yet he was holding that franchise together this morning. I understand staffing can be an issue, but that's no excuse, you've got a window on the side of the store that looks into your kitchen, ee can litterally see you all stood in there talking. This store has been the same ever since it was opened. People come into somewhere like mcdonalds for FAST FOOD. that's what you advertise as, so we expect fast food, we come in during breaks at work, with limited time, if we had more time we would go to an actual restaurant but we want fast food and I'm not even joking when I say this... you could go to any restaurant and have a 3 course meal sometimes before you lot have cooked a burger and chips... That staff member will go home tonight exhausted and probably upset that he's had the crap off customers. I apologised to him before I left because I genuinely felt bad as it wasn't his fault. He was extremely kind and that's rare to find in a mcdonalds.

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Scott Pettit . 2025-01-31

MORE AT Google

Very nice delivery driver very respectful 👍

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Douglas . 2025-01-30

MORE AT Just Eat

Took to long I live across the road and still took a hour

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Mandy . 2025-01-27

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Didn't have the jam for the muffins

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Debbie . 2025-01-20

MORE AT Just Eat

They didn’t give me the right food

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Abbey . 2025-01-18

MORE AT Just Eat

Plenty of parking spaces, service is normally good.

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Richard Biles . 2025-01-17

MORE AT Google

I order to be delivered at 1700 not 1630

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Derek . 2025-01-16

MORE AT Just Eat

The food and cleanliness were the usual high standards that I've come to expect in a McDonald's. The preparing / collect now information display wasn't in sync with reality with orders not ready despite saying "collect now". A minor problem in the great scheme of things, I'll certainly drop in again if I'm in the area. I spoke with three different team members and all were lovely and helpful.

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Richard W . 2025-01-12

MORE AT Google

Slow, cold, and couldn’t eat it because they put an egg in when I requested no egg, in the bin. Worst McDonald’s ever, which is saying something

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James Groom . 2025-01-11

MORE AT Google

It was not delivered I spent my last money to get my daughter her burgers the time is 18:21

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Jenni . 2025-01-08

MORE AT Just Eat

I have been there multiple times. A bit busy due to many customers coming to Asda. However, it is a nice place to sit down and eat/drink with family/friends, whether you are planning to do shopping or not! 😊

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Reza Mohammadkhani . 2025-01-07

MORE AT Google

Bad quality and staff is very rude

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Fatim Saadan . 2025-01-04

MORE AT Google

New coffee lids are a disgrace, like drinking out of a kiwi! I can't believe these made it past a trial, hard to drink out of, if the tab goes onwards then it's impossible to retrieve. Shame as I like McDonald's coffee, keep the paper for the cold drinks as they're often drunk through a straw, save the plastic with those!!

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DoWhatYouLoveANDLoveWhatYouDo . 2025-01-04

MORE AT Google

Always terribly slow service and variable food quality. Unless you can visit before 0815 expect to wait an age for an order that looks like it was assembled at sea in a force 10 storm.

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C B . 2024-12-30

MORE AT Google

Food was cold too much sauce on big tasty burger

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Elize . 2024-12-28

MORE AT Just Eat

my hot chocolate leaked everywhere wasn't happy 😒

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Maxine . 2024-12-28

MORE AT Just Eat

The burger looked like it had been thrown in the box. my coke was flat and no ice. The fish burger had been refried but was cold, also both bags of frys were cold. As there was only 1hr left until they closed I didn't complain about it. I am deeply disappointed with the food there this time round as I have been there before and never had this problem. I would have complained online to McDonald's but their website kept dropping me off. Most of the drinks were off the menu only cokes available

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Keith Pain . 2024-12-28

MORE AT Google

I have been to a few ,but this one was very good popped in here while on shift the other day.very very good atmosphere,staff were great and the food was excellent.

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michael gasson . 2024-12-25

MORE AT Google

2 of my burgers didn’t turn up which was £12 worth of food

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jake . 2024-12-20

MORE AT Just Eat

Could have been a bit hoter food

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Chrissy eames . 2024-12-17

MORE AT Google

Order was ready in 2 minutes, literally! Indeed fast food!

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Valentin Serban . 2024-12-15

MORE AT Google

My order has not arrived and says delivered, I put in the postcode and number and it hasn't come through

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Sebastian . 2024-12-14

MORE AT Just Eat

Smells strongly of cooking oil not a good thing when you go in to Asda needs to change oil more often

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Ian Blunden . 2024-12-13

MORE AT Google

I ordered 2 wraps, I got tiny chicken bits in both wraps. I'm used to getting 2 sizable chicken bits per wrap in other places instead of tiny ones

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Lorraine . 2024-12-12

MORE AT Just Eat

It's good but staff need to a bit more care on the way they put the food together as sometimes I looks like like it's just thrown together

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Dean Stilwell . 2024-12-10

MORE AT Google

Delivered on time & by a friendly delivery driver but unfortunately the food was cold.

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paul . 2024-12-10

MORE AT Just Eat

Place an order online I got the order completely wrong do not know till we got home

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roger steptoe . 2024-12-08

MORE AT Google

Missing items but the rest was good

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Kerry . 2024-12-07

MORE AT Just Eat

We shouldn't expect much from McDonald's. But since they have gone out for delivery. The service that wasn't great in the 1st place has now completely gone to pot. Food presention is well out of the window! For example, not even being able to put a slice of cheese over a burger. More often than not, it's only half on the burger as well as the sauce and salad that's more of a side in the box. It's no longer a quick experience. I have waited 20 minutes or more for my order in store. Uncle sams is now the better option.

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Matthew Fitzgerald . 2024-12-07

MORE AT Google

All burgers missing. I spent £40 on a few fries. Hungry child- now have to cook something. Really disappointing.

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Fiona . 2024-12-06

MORE AT Just Eat

Driver is brilliant.. Always smiling 😁

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Carrie . 2024-12-05

MORE AT Just Eat

Delivery was fine, food was not good!

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Alice . 2024-11-16

MORE AT Just Eat

anything good but the fries were cold

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Oliver . 2024-11-11

MORE AT Just Eat

Had to wait 15 minutes for one cheesburger, and this was at 21:45 with me being the only customer there (and obviously the food was cold when i received it). At least the staff was really nice, the only redeeming factor

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Sam CB . 2024-11-07

MORE AT Google

didn't get all my order even tho the sticker said what was meant to be in the bag and still waiting for a refund

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Sian . 2024-11-04

MORE AT Just Eat

McDonald's forgot my quarter pound cheeseburger

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Nick . 2024-11-04

MORE AT Just Eat

You didn't deliver the chicken nuggets

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Daniel . 2024-11-03

MORE AT Just Eat

Most of the order wasn't delivered and what was tasted awful!

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Emmett . 2024-11-01

MORE AT Just Eat

They forgot two items of our meal

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lucia . 2024-10-30

MORE AT Just Eat

Hands down the worse McDonald’s I’ve ever been too . It’s so slow takes an average of half an hour every time . Honestly sort it out

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Milan . 2024-10-30

MORE AT Google

food completely cold. very disappointed

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Julian . 2024-10-30

MORE AT Just Eat

Ordered a cheeseburger happy meal for my granddaughter, the bun only contained a piece of cheese and nothing else. Only noticed when we got home with food.

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Wayne Harris . 2024-10-29

MORE AT Google

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