McDonald's in Wakefield

Cold again. Seems to be a running theme. The McDonalds is only up the road as well. The drivers don’t seem to bother putting them inside the bags that keep them warm anymore and every time I get one now it’s cold and I have to microwave it every time

My doughnut was missing i have tryed to call the store no aanswer please refund

I ordered at 7.20pm and it arrived at 9.30 om

How do you manage to leave the hash browns off every time! It’s not hard to follow an order!

Missing food and paid twice. taken double the amount it should have been

cold fries, over cooked burgers. terrible food for bad service

The McDonald's Chicken Sharebox® was empty when it arrived the rest of the food was fine though

food was freezing no condiments even though paid extra for sweet chilli sauce. terrible

Coffee spilt all over the place. McMuffin looked like it had been thrown at a wall with hopes it stuck together! Not even wrapped up properly! And it was cold. The flat bread had hardly anything in it and was pretty much half dry solid bread. What a waste of money!

Can no McDonald’s get the orders right?

Completely the wrong order! Delivery service from this particular McDonald’s gets worse and worse! Missing the odd item… it happens the entire order was wrong! Will not be ordering again!

Food was stone cold not really edible and was over an hour late

Food was all cold. Chips were so cold it was like they got put in the fridge before hand

the cola was spilt all over the bag and there was only 12 nuggets when I ordered 20

Embarrassing! The staff here just don’t care. Quarter pounder meal, cold stale fries with no salt, cold stale burger in a very small bun, went straight in the bin. coffee was ok but no monopoly stickers on it. Food gets worse with each visit. Gonna use Burger King from now on, costs a little more but at least you can call it food

everytime we order from here they miss item/s off. Today was no exception. Service is atrocious. Would not recommend at all.

No one properly responds to the customers... Waiting time was too long even tho it's not busy neither the peak time..

ordered some food £36 it cost, got 2 complete different burgers to what meals we ordered and on top of that fries were missing. Waited over an hour for this, don’t recommend it it’s a right joke.

arrived very early and was pretty good quality

The fries tasted as tho they had been reheated

Said that it had been delivered but never received. Unsure how this can continue to happen when the driver is supposed to ask for a pin!

Food wasn't delivered. Waited close to 2 hours and driver updated app to say it was received. When it wasn't.

the driver did a delivery before my food with my food in the car. completely the opposite direction to where I live. my hot items were cold and the milkshake and mcflurry was almost completely melted. why are the drivers allowed to pick up more than one order especially if they don't have adequate insulation in the food bags.

My 6 mcnugget meal consisted of 3 flat cold nuggets, no fries and no drink delivered 🤣🤣

The place is always absolutely filthy, especially during the night and on a morning. As you wait for your order the staff are constantly stepping over piles of rubbish in the kitchen. The toilets are disgusting and a health hazzard. The tables both inside and outside are always covered with rubbish, food, sauce and the bins overflowing. I sat and had breakfast while watching the birds and the rats outside fighting over the food under the tables (food that they stopped serving hours ago, burgers, chips as they were now well into the breakfast menu). The food is often cold when served and the breakfast mcmuffin i had looked like had been thrown around the kitchen as they put it together. See below, table outside, they were all like this and worse both inside and out. The tables looked like they hadn't been wiped ever, the bins were overflowing, the condiments counter was all over the place. This place needs a visit from the Environmental Health, and a cleaning order placing on it.

Yet again all food cold to warm . Seal broken on bag no monopoly and only two dips not four . How is it this happens so often . I even left a tip to see if it would make a difference but service is poor why tip . Also service charge wen bad service

Never arrived!!! :( and still charged me!

My order never turned up even tho it said delivered?. It was to Wakefield sports club

Food was cold due to it being so late

Times kept changing to later than original.

Food was stone cold! Went in the bin.

No dips, no free burger, cold chips, drink lid was not fit so drink spilt all over

Delivery driver was great . I added wrong number and he notified me he was outside.

Im so sorry to have to say that although the food arrived on time, and it was how I had requested, but it was cold and the Mcflurries had almost melted to a drink... I have always recieved it red hot from other outlets, so expected the same from McDonald's.. needless to say won't be ordering McDonald's on just eat again.

Stone cold No dips Icecream and milkshake liquid

Food 100 percent flat cold. Very disappointing . Was so looking forward to it . The McDonald’s is only 1 mile away from me . How could it end up freezing . Not a happy customer

Ordered a kid’s cheeseburger & chips and got nuggets & chips. No sauce and all food colder than a polar bears nut sack.

i said no pickles. you even put a sticker on saying no pickles. but still put them on

Excellent customer service and very fast service. Food was hot and very tasty.

Burger was cold and bread hard

I liking this wery much, yum yum in my tum.

Once again they have charged me for 2x 6 chicken nuggets,same happened last time,when i only wanted 1 x6,i didnt realise in the payment till after

Ordered 2 6 chicken nugget meals and one lot is missing from the bag. Taken a photo if you’d like to rectify it please

walking the streets with order cold soggy a 😃

it came 3 hours late not happy and was cold, spoke to manger nothing they could do. I would preferred them to cancel my order

Sent wrong food so I was overcharged. What did come was disgusting. Bar the milkshake, it all went in the bin. My suggestion. Don't buy from here.

We revived the complete wrong order and just eat was not willing to do anything to rectify this mistake! We ordered £25.49 worth of food and revived a salad box! We contacted McDonald’s who’s was unbelievably helpful but just eat themselves was useless and could not help at all! Poor company will not be using again

Driver turned up nearly 3 hours after order with only a couple of drinks the bag was open and food missing appalling service . I have submitted a request for a refund

Missing a patty on my triple cheeseburger, chips were freezing and my chicken Big Mac had no sauce on it !

Clap cold. Cold chips, cold burger wurger. Some of us are too poor to own microwaves. Leesa

Last 2 deliveries have been missing items. 1st time it was just the drinks, most recent delivery was missing the mcplant burger from the mcplant meal, as a vegetarian I'm unable to share any of the other food and no one is answering the phone to try and get the burger delivered

2 hours after ordering the app stated courier at restaurant for the majority of the 2 hours then it suddenly said it was delivered over an hour earlier. It was never delivered!!

Foods cold and ordered McFlurry and got told by delivery guy they didn’t have any

Terrible, cold for the price no way

I ordered 20 nuggets a double burger and a apple pie. my nuggets didn't come. my burger is missing a patty, and the apple pie is damaged. so all I have is a single burger. whole thing cost me nearly £15 with delivery. it aint the first time I've had a bad order from this McDonald's. but this time was beyond bad. literally a waste of money

Wrong coffee order again. A regular americano is a black coffee. For someone who can’t have milk this is so frustrating. A waste of my money.

Burgers missing all toppings basically. One had all cheese and sauce the other just and just cheese sauce (Philly stacks) no other toppings etc. missed one of the sauce pots from the selects as well.

I asked for no onion my gherkins were missing the coffee had spilled

Need to put there in store customers frist I been waiting 15 min for my food

Delivery fine but the restaurant forgot my burger and sauces. The milkshake was fully melted so had obviously been sat for quite some time and the food was almost cold.

The food was flat cold and soggy. I gave half to my dog and the chips went in bin. Mum says her big mac was chewy

nothing turned up I phoned McDonald's and they said no driver came to pick it up it had been made and sat for over 2 hours! I am fuming

Cold food, all had to be warmed

Delivery time kept changing and didn’t receive half my order :-(

This is a regular thing now. I have 2 items missing and my large coke zero isn't a large coke zero it dilute blackcurrant juice. absolute joke

late and i have hungry kids and i have no sauce when i have pacifically ask for some

Food never arrived waiting outside main entrance and no one ever turned up x

It was late at night and the restaurant was on a remote retail park so had few customers hence no atmosphere. The kitchen staff served food that wasn't good and in particular the chips were soggy.

Burgers were fine, but the chicken (McSpicy) was almost inedible. It was just a tortured puck of chicken with the consistency of rubber... Minging.

My experience here is that the manager's need to up their game to motivate their staff and run this restaurant better. Service was slow, 15 minutes for 2 McMuffins and coffees; almost as long a wait for Double Big Macs but with a 10-minute wait just for someone to take payment on my online order as no one was taking ownership at the counter to interact with customers waiting or with queries. Zero pride taken in stacking either muffins or burgers with most of the contents thrown in without any care... If you're going to take that long to serve fast food, it should at least look good. I didn't see any staff smile, hardly interact with eachother, need to build some more team spirit here because I didn't see any of that. On the plus side, food was tasty and served hot enough, restaurant was clean and functional.

No complaints, always get the order right and no issues with the quality.

Wrong happy meal came. Missing a burger n cold fries. Not the first time either with this McDonald’s. Careless

Very disappointed in our order. Despite the fast delivery it was all absolutely freezing. The plain quarter pounder we ordered had onions on it still. A sharing box of mozzarella dippers and a bag of mozzarella dippers had all the sauces missing.

Food was freezing when it arrived, wrong portions sizes all small fries when ordered large and medium, medium drinks when we ordered a large. Drinks leaked in back everywhere. Not happy

My drink was empty . My salsa sauce was all over

Everything was inedible due to being stone cold and so dry! Didn’t receive 2 McFlurrys or the sauces we added to our order

large meal but medium drink that was the wrong drink and no sauces even though ordered

food was a little cold would prefer it hot and a little late than cold and early!!

Is it company policy to forget sauce? Everything else was nice but no sauce to dip like why mcdonalds

Drive through and counter service a bit slower than most McDonald's

Not all of my order was there they forgot the chips.

Food was cold and barbecue sauce was not in order.

Coffee spilled and my food was soaked in coffee

Chips cold, nuggets cold and forgotten sauce.... Took 20mins to get food from drive through.

Wrap had ingredients I didn’t ask for.

Complete wrong order delivered - fuming

worse mcdonalds food was stale and cold absolute joke

food was originally meant to be delivered 30 mins after ordering, they kept changing the time it would arrive until it was an hour after arriving. typical chips half empty and cold and my mcflurry was liquid and inedible unless i wanted a glass of raspberry milk which isn't what I ordered. I don't normally leave reviews and my previous orders from this mcdonalds have been perfectly fine, however recently the quality and service has gone down a lot

Food late came from snow hill to stanley on a pushbike food is freezing gone straight in bin, drinks had leaked and fell straight through bag all over my floor, my little 8 year old is now waiting for me to make something, McDonalds thats a disgrace

food was made at 18:10 and not delivered until 18:46 at the earliest, food was cold, did not enjoy.

No drink as it had all tipped out in delivery bag all food soaking wet and delivery guy couldn’t even read the order I had to look myself to check it was mine!

Food freezing cold, missing item and drink had spilled all over McFlurry

Without a doubt the worst McDonald’s in the Wakefield area

Sent the wrong drink and all the hash browns were cold, we live 5 minutes away so nothing should be cold!

Driver was very well mannered and polite.

food cold because it forced in to one bag all burgers were smashed together looked like it had been run over and wrong drinks sent pay extra for Coca-Cola to be sent zero disappointed with my order this time

It’s a McDonald’s, very very slow, food on average takes 10 - 15 mins

I ordered a coca cola but it didnt come

Do not order through the app. X2 burgers missing from the order.

I did an order today 26.08.2024 when it was delivered the medium fries was not in the bag.