Based on 7.245 opinions finded in 4 websites
Based on 7.245 opinions finded in 4 websites
Opinions
Ordered to my table and they just kept shouting "Table 8" instead and my app name. Imagine being that lazy (coming from a fellow Maccies worker).
Media Haven . 2024-09-08
MORE AT Google
Nice food, but a little congested place.
yamena Awan . 2024-09-04
MORE AT Google
Always a dull and slow service here waited 32 minutes for my meal alongside others and this wasn't at a busy time no apologies or anything staff on at the time just said I've just come in not sure what you want me to do about it quite rude and bad customer service
HARRY HAYWARD . 2024-09-02
MORE AT Google
love the food here, great friendly staff and always a pleasure to enter and eat
Alice Parker . 2024-08-29
MORE AT Google
I hope whoever owns this place takes some notice from reviews. Worst McDonalds in Wakefield. 17 minutes to get a Big Mac burger, several customers complaining of cold food and missing items. Food and grease on serving counter and floor. Staff just walking past looking like they want to quit. Oh and so much for the new fried onions added on top of the Big Mac (for flavour according to the adverts) .
Barry Thomson . 2024-08-27
MORE AT Google
The team cant even manage to get the simplest of orders correct! 1 Milk shake, 1 iced latte and no bloody straws! Missing items 2 brownies - you cant blame the driver, you cant get in touch with anyone to complain apart from request a refund which could take up to 5-10 working days! Teach me for expecting too much for half decent services after spending £15! Oh and this is not 1st time!!!
Lorraine Mason . 2024-08-25
MORE AT Google
Waited ages for our food, looked like there was only one member of staff on for ages! Poor woman was rushed off her feet.
Natalie Bowe . 2024-08-25
MORE AT Google
Worse I ever had they fetched burgers out without the chips then fetched the chips without the drinks it was flat cold by time it all arrived
Lee Shorthouse . 2024-08-25
MORE AT Google
Long wait but order was coorect. Burgers just thrown in boxes randomly
Gareth Paterson . 2024-08-22
MORE AT Google
Food came cold upon delivery, no straws for the drinks, wrong amount of chicken nuggets and they refused a refund!
Luke B (WestYorkshire999) . 2024-08-20
MORE AT Google
Very poor customer experience today. Please get this restaurant sorted out! Remind staff that customer service is paramount, as well as getting the order correct and served in good time.
Daz Trei . 2024-08-18
MORE AT Google
A Young Lady said she was resetting the system which I was fine with an I waited paitently and I did she said it would only be 15 minutes wait time I waited 30 minutes and no one ever came back to fill me in what was happening and so I left would not recommend at all very poor customer service
Gaming Gambit . 2024-08-16
MORE AT Google
I go here regularly and when we do drive through we have to wait for half an hour I think it’s ridiculous to call it a drive through
Amy ruby Downing . 2024-08-15
MORE AT Google
Really good and hot food. Excellent chicken nuggets. Would have got the selects but some crazy person at Macdonalds has taken sour cream and chive dip off the options menu. Ordered on the app and had food brought to the table. Once the app started to identify location it was plain sailing. The app is a bit buggy. Server that bought good out was lovely and friendly. A great experience.
Sandra Ford . 2024-08-14
MORE AT Google
No parking, not ever milkshakes available
Narcis Ciocan . 2024-08-13
MORE AT Google
Meh, could be better. Typical experiance is lazy workers not getting simple tasks right and messing up the food. Sometimes waiting a good while to get served when not busy. Overall it's a meh experience.
Benjamin . 2024-08-13
MORE AT Google
Good experience and fast service... well done to all.
Shawn Binns . 2024-08-12
MORE AT Google
Asked for a large oasis got a medium in a large cup asked to get it filled up because it’s a large drink took them 10 minutes and it was still the same then they tried telling me it’s my fault because I took the ice out what a joke of a McDonald’s staff are soo rude avoid at all costs
Andy Bull . 2024-08-10
MORE AT Google
Unsure what isn't quite right, but this McDonald's feels tired and forgotten, despite meeting ALL the high standards of food and customer service you'd expect.
Mintman 12 . 2024-08-10
MORE AT Google
There was limited ice cream and no milkshakes available
Neil Mason . 2024-08-08
MORE AT Google
food cold wrong size chips and missing sauce
Karen . 2024-08-08
MORE AT Just Eat
missing dips as usual, medium portions of fries instead of large. nothing new... what there was was good but yeah just a little disappointing. I get it though fast food is a difficult enough, constant-action job.
Dominic . 2024-08-06
MORE AT Just Eat
Gets order wrong or just stright up cancels it poor customer service
FreedomMeddy gaming . 2024-08-05
MORE AT Google
Missing sauces, with size chips
josh . 2024-08-05
MORE AT Just Eat
I ordered my food at 12.40 it’s now 14.36 and still don’t have my food … it says it’s been delivered when it’s not
Aaron . 2024-08-05
MORE AT Just Eat
Food cold burnt burger bun no sauces again no straws again.
Jennifer . 2024-08-05
MORE AT Just Eat
It's getting expensive but I still like going
DenCats2 Marriner-Chappell . 2024-08-03
MORE AT Google
Wrong burger sent, no toy for kids happy meal, no sauces even though several were selected, no fruit bag, no straws. Not good at all. Cold on top of that too
Beth . 2024-08-03
MORE AT Just Eat
Food cold delivery driver was rude won't order from there again with what it coast rip off
Andrew . 2024-08-03
MORE AT Just Eat
Awful service 15 mins to wait food was nearly cold.
Kathryn Braithwaite . 2024-08-02
MORE AT Google
deliver time changed a few times but food was lovely expect the missing large fries
Sarah . 2024-08-02
MORE AT Just Eat
This is quite literally the worst McDonald’s I’ve ever been to. Unhelpful, rude and pushy staff. Got our order wrong and when my friend went back in to ask for his burger which he paid for but they didn’t give us, they outright ignored him at the counter so he left without it. Avoid this McDonald’s at all costs.
Brandon Carrasco . 2024-08-02
MORE AT Google
Missing Fillet o fish. Missing nuggets. Big Mac is single one and not a double Big Mac. Missing half of order and the food that is here is missing half of it.
Thomas . 2024-08-02
MORE AT Just Eat
Fabulous experience amazing says my small grandson lol
Patricia Ainsworth . 2024-08-02
MORE AT Google
Ordered a kids happy meal that only came with chips inside luckily I ordered myself a couple of standard cheeseburgers so my son could actually have a meal shocking !!
Ben . 2024-07-31
MORE AT Just Eat
First time I've eaten in here and mainly because I wanted to ensure I got ALL my dinner.. Waited a while for our food, barely any chairs inside anymore, it just didn't feel like it used to
Natalie Massarella . 2024-07-30
MORE AT Google
because my food was late my good was freezing
Jade . 2024-07-30
MORE AT Just Eat
absolutely disgusting service very cold does not deserve any stars at all
Lorraine . 2024-07-30
MORE AT Just Eat
Unbelievably slow these days. Regularly asked to park up in the nearby car park for really small basic orders.
Adam HD . 2024-07-30
MORE AT Google
Missing all dips and chocolate and raspberry pie. Tried to call but line just rings and rings
Kerry Bell . 2024-07-28
MORE AT Google
Everything was perfect but they forgot our straws and dip
Amy . 2024-07-27
MORE AT Just Eat
I left a note asking for 3 of the burgers to be plane and they have come with everything on them.
Clare . 2024-07-27
MORE AT Just Eat
missing half the order and no drinks
Gee . 2024-07-26
MORE AT Just Eat
More than half the order was missing. The bit that did come was totally wrong.
jay . 2024-07-26
MORE AT Just Eat
The drinks were spilled inside, no sauce and no even strall. Sorry but this is every time, it's unacceptable!
Georgi . 2024-07-26
MORE AT Just Eat
delivered somebody else's order again. just shocking service. no apology.
Andrew . 2024-07-25
MORE AT Just Eat
cold, didn’t even get my sauces. not happy
farrah . 2024-07-25
MORE AT Just Eat
cold when arrived and time kept getting pushed back
Adam . 2024-07-25
MORE AT Just Eat
shocking. let the drink spill everywhere. i want my money back!!!! they took the food back.
ava . 2024-07-25
MORE AT Just Eat
spilt my coffee in his bag so I didn't get a full cup, also took a while to find the place
Chris . 2024-07-24
MORE AT Just Eat
Food was hot n tasty first time in long time was absolutely spot on
Janine . 2024-07-24
MORE AT Just Eat
Half a chicken strip in the wrap
Shania . 2024-07-24
MORE AT Just Eat
Waiting over an hour for 9 nuggets and a McFlurry! They’ve marked as delivered now but nothing has arrived! Absolutely fuming!! Requested a refund! Will not order from here again!!
Scott . 2024-07-23
MORE AT Just Eat
Drink did not come right ordered a ICED latte not a hot drink half of a LARGE coke too much salt on chips
Tallulah . 2024-07-23
MORE AT Just Eat
Food was stone cold. Drinks missing, burger slopped all over and missing top part of Big Mac. Hardly any chips in in happy meals. Waste of money.
Sam . 2024-07-23
MORE AT Just Eat
Food was cold. Chips were Half full.
Charlotte . 2024-07-23
MORE AT Just Eat
ordered and waited an hour and 22 minutes for one meal and one side. delivery was out for 30 minutes. on the map the driver was on the next street but apparently it was delivered. second order to be late or missed from this restaurant
Manda . 2024-07-22
MORE AT Just Eat
Chips was cold and soggy and looked and tasted like uncooked .
Elzbieta . 2024-07-22
MORE AT Just Eat
Delivery driver had 2 other stops before finally delivering my order. Had my food for over 25 mins.
Joe . 2024-07-21
MORE AT Just Eat
If I could give less than 1 for service. Very rude staff. The drive thru payment staff did not know what he was doing? They have cancelled the caramel frappe from the app order and did not mention any thing. When asked about it he said he is cancelling complete order and banged the shutter. Went back into the store and complained to the manager. Kallum took the call and said would refund for. I do not see my monies back. Please avoid this and go to the next McDonalds,
vijay raghav . 2024-07-21
MORE AT Google
Ordered plain triple cheese burger ended up with single burger with everything on it, couldnt get as I'm allergic to ketchup
lucy . 2024-07-20
MORE AT Just Eat
I didn’t get my apple pie they sent me a chocolate and raspberry pie which I didnt order
Lee . 2024-07-19
MORE AT Just Eat
25 minute wait for a flat coke and cold McMuffin
Victoria Denton . 2024-07-19
MORE AT Google
Double big mac missing dips missing food not even warm..
John . 2024-07-18
MORE AT Just Eat
Food never arrived. Driver called twice to confirm the address gave detailed directions on both occasions and had no further contact despite calling driver.
James . 2024-07-18
MORE AT Just Eat
Disappointed. Order came absolutely stone cold. Missing a chocolate brownie.
Emily . 2024-07-17
MORE AT Just Eat
Food was a little cold, but was still okay, the coke drink tasted really bad and like chemicals
Alex . 2024-07-17
MORE AT Just Eat
The delivery driver was so sweet bless him. But the food was nice however all the fries was freezing and one of the burgers was cold too
Charlie . 2024-07-17
MORE AT Just Eat
Ordered a smoothie, paid extra and it never arrived.
stephy . 2024-07-17
MORE AT Just Eat
This is not the first time there have been problems with this chain. The first time my order was stolen by a delivery driver. Now the delivery driver has missed out 3/4 of my order and there is nothing they can do about it. Beyond disgusting customer service
Aaminah . 2024-07-16
MORE AT Just Eat
ordered at 3:45, was told it would be here by 4:10. didnt arrive til 5:10 and it was freezing cold food. awful
Tom . 2024-07-15
MORE AT Just Eat
I had iced latte today they gave fully with ice as you can see in picture I explained them this is ice only in glass not enough drink can you change for me please manager came and told me we can't do anything machine make like this really disappointed other McDonald's never give this type of bad service I will never come again in McDonald's cathedral retail park unprofessional manager
Ameer Hamza . 2024-07-15
MORE AT Google
Waited about an hour for it to arrived, very average and abit dishevelled. No straws for milkshake
Amy . 2024-07-14
MORE AT Just Eat
Drinks spilt all over the bag very disappointing
David . 2024-07-12
MORE AT Just Eat
FOOD NEVER ARRIVED !!! ITS MY LUNCH
Lowell . 2024-07-12
MORE AT Just Eat
arrived fries cold soggy not even fried burger stone cold bread hard a disgrace for the price
Tracey . 2024-07-12
MORE AT Just Eat
Been ordered McDonald's for delivery. Uber driver can't found my address (it's new building) . So he can found my address I put my address in the note for him. Than I've got phone call from driver,that he can't found my house,I explain him where to go. And than I've got message saying-" you order been delivered " and picture with wrong address. So I've been calling to uber eats,explain situation and they didn't refund me NOTHING and didn't apologize. Discasting service. To say I am angry it's not to say nothing.
Reihana T . 2024-07-11
MORE AT TripAdvisor
Chips not cooked properly this is second time
Paul . 2024-07-11
MORE AT Just Eat
Didn’t get the right thing missing items
Cameron . 2024-07-11
MORE AT Just Eat
driver spot on ended up waiting for my food 20 minutes in the place as I also was watching not good and than forgot my dips and no pickels
Ryan . 2024-07-10
MORE AT Just Eat
Fast efficient service. Staff on drive through polite and friendly.
Julie Jarvis . 2024-07-09
MORE AT Google
Order arrived soaked in coffee so did not accept order. I would like a refund
Danny . 2024-07-09
MORE AT Just Eat
Happy meal chips was soggy the median was undercoooked and the large was okay but nuggets was cold only good thing was the milkshake
Charlie . 2024-07-09
MORE AT Just Eat
Ordered a squad meal came with 4 large cokes spill all over them, McDonalds you’ve really gone down hill it’s definitely not value for money anymore and 9/10 my order comes wrong sort yourselves out!
Adele . 2024-07-09
MORE AT Just Eat
Food cold no straws n just chucked in a bag disappointing
Janine . 2024-07-08
MORE AT Just Eat
Everything was perfect except they gave us no straws and no ketchup and bbq dip
Amy . 2024-07-08
MORE AT Just Eat
chips not cooked and it was all cooled
Claire . 2024-07-06
MORE AT Just Eat
you gave me a total wrong order
Alessia . 2024-07-05
MORE AT Just Eat
Waited ages for table service, we got a medium drink instead of a large so changed that and while waiting my food was going cold. I ordered a plain crispy chicken Not the "Spicy" i had to take that straight back as it was spicy, the manager said "well it looks like a plaine one" but changed it, when the second one came it was still spicy, so off i went to the manager again she argued with me it was not spicy but i know what i can taste and it was burning my tongue. by this time i was getting rather anoyed so we walked out and refuse to go back again.
Dawn Grundy . 2024-07-05
MORE AT Google
Nice chips, burgers werent the best and neither were the zero cokes
James . 2024-07-05
MORE AT Just Eat
Amazing service better than prior order all items were there and sauces too and food was hot will definitely use again 😊😊
Sam . 2024-07-05
MORE AT Just Eat
I did not receive my food! How can I contact someone for a refund? I ordered a chicken share box and received the chicken selects but no chicken nuggets
Lydia . 2024-07-05
MORE AT Just Eat
The slowest McD ever!!! Takes 15 minutes to get food, go through drive thru and to park up every time and wait 15 minutes.
Darren Hartshorne . 2024-07-04
MORE AT Google
Ordered two burgers, one wrap, 20 nuggets, 2 drinks. Received 2 Big Macs. £18 difference. Probably about the 7th or 8th time it’s happened.
Bailey . 2024-07-03
MORE AT Just Eat
why u not send any toys and aslo i order some sauce and u dont send any sauce and food is cold
Radim . 2024-07-02
MORE AT Just Eat
Food was cold missing items. Disgusting
Janice . 2024-07-02
MORE AT Just Eat
Miss something you ordered everytime
Paige . 2024-06-30
MORE AT Just Eat
I ordered 2 medium fries but got about 10 chips in each box it's disgusting when there nearly 3quid they were smaller then a small fries
Gemma . 2024-06-30
MORE AT Just Eat
They always forget or put in the wrong order - Every time - Missed the biggest part of my meal again a massive share box - Rung up and said to come down, what’s the point in ordering if I have to go to the place
Reece . 2024-06-30
MORE AT Just Eat
Got wrong items in order several times now. I want to eat what I order, thank you.
Zoltan . 2024-06-30
MORE AT Just Eat
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