Shalmar Tandoori Restaurant in Wakefield

Favourite Chinese 👌 cannot beat it. Love the salt and pepper chicken & beef in black bean sauce with chips. Unreal would definitely recommend!! 🌟 🌟

I was very impressed, had a bad experience a while ago and thought I’d try them again and I was very happy

Not a great experience today. Kiosk didn't recognise my student qr code from the app and offer. The customer services were unhelpful in resolving paying I had to spend another 3 pound minimum to get my offer, refund which could take up to 3 working days and that was pretty much it. I was matter of fact but I tried not to be rude and accepted this and put it down to a bad experience. Then I didn't have one of my meal drinks and had to prompt. I selected large but it hadn't made it a large meal and when I queried it was met again with more 'cheerful' customer service. Then as I walked away for some random eavesdropper peoples champion to call me a knob head! Upon challenging her calling her out for what I overheard I said it was none of her business and mind your own. I fully understand the conditions and workings of customer service facing roles having worked in retail for nearly 20 years. I would never lack so much empathy for a customer raising a legitimate question and not being happy with a negative outcome and poor attitude. Then I had to go back a further 3 times to get a drink that didn't taste like plain soda water, tried to offer a word of peace and my side and was ignored and shrugged at. I could see the offending lady who called me a knob head relishing in her own self righteousness probably saying more negative remarks about me for a situation that has nothing to do with her! Needless to say, not in a rush to come back, not that they would care anyway! Food was ok btw!

Delicious definitely worth it x

Having just completed my first cycle of chemo and starting to gain my appetite back I decided to order a pizza from here. I ordered my pizza at 18.35 and was told it would be with me in 45mins to 1hr. At 19.58 not having received my pizza I rang back to be told that the pizza was on its way to me. At 20.12 still not having received my pizza I was told it was unacceptable but basically nothing they could do about it as the driver wasn’t answering his phone. The pizza arrived at 20.20 - the driver telling me it wasn’t his fault. The pizza was luke warm and congealed and went straight in the bin. I won’t be ordering from here again as it wasn’t just the delay in the pizza arriving it was the ‘just accept it’ attitude of the staff.