Based on 1.367 opinions finded in 3 websites
Based on 1.367 opinions finded in 3 websites
Nº 1841 in 2148 in Bristol, City of
Opinions
For my life just one time deliver all my food
Rufus Funed . 2024-10-12
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I found out they have killed off most of the rainforests. If I could give them minus a million I would. @mcDonalds get back to me when you've replanted every tree you've ever cut down to feed cattle and I'll give you one extra star. How many lives have been lost because of global warming and rainforest destruction? Honestly. There are no words adequate there..
Little “Little green Man” . 2024-10-12
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Terrible service, had the rider waiting at the store nearly an hour and still managed to forget items!
kiefer . 2024-10-11
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Consistantly mess up food orders. There are always items missing and they take so long to prepare food/respond to delivery apps that by the time it arrives it's cold. Avoid this branch
Georgina S . 2024-10-11
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Restaurant took an age to get the food ready and kept the courier waiting. Food was cold when it arrived.
Mark . 2024-10-11
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Lovely delivery lady, brought the food right to my door, and made great time!
Lisa . 2024-10-08
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just had my food delivered and 2 burgers are miss not happy ehen I payed 35 pounds
Kelly . 2024-10-08
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Guy begging for food as I walked in
Ben Edwards . 2024-10-07
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food wast stone cold sent wrong drinks and forgot the ice cream very disappointed
Laurence . 2024-10-06
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The food was delicious, and delivered hot by a courier who had apparently been given misleading delivery instructions, but got there in the end instead of just driving away...not his fault, he got here in the end, and I thought that showed dedication
Mr . 2024-10-05
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They need more staff this staff is too slow takes too much time for a delivery.
Ahmad Khan . 2024-10-05
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Every time I have gone there always been empty
Tom Abraham . 2024-10-05
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Feels like your in Istanbul not sure anyone there speaks English anymore.... immigration central!!! Parking spaces always taken by delivery moped with people sat on phones listening to ahhhhhhh nojjjiiiiieeeee moyeeeeeee ohhhhhhhhhh!!!!!! Or delivery cars pumping the same music louder!!!!! McDonald's is not as I remember it a few years back used to be full of kids working there straight out of school for some extra cash whilst at college now feeling like your local cornershop!!! Sorry but it's the truth!!!
Andy . 2024-10-03
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Order was stone cold when it at last got to me. Had to dump most of it. At this price will not order from them again.
Sherrill . 2024-10-01
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The hot food was cold and the milkshake had melted. The order arrived extremely late and there were three missing items. The disgusting thing is that Just Eat don’t give enough time in which to resolve these matters and now I have missed out on a refund that I was entitled to.
Nureen . 2024-09-30
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Ordered strawberry milkshake but was given coke zero and fries were cold
Adrian . 2024-09-29
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Food was cold and left outside and driver didn’t communicate that they were leaving outside !
james . 2024-09-29
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The driver I had this evening never gets anythink wrong he's always friendly if I could pick my driver I would pick him all the time,the young ones need to take lessons from him how to greet your customers and how he always check thank you .
Beverley . 2024-09-26
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Ordered two happy meals, my sons dinner choice for his birthday, & they only arrived with chips! The chicken nuggets & fish fingers were missing. I reported this on the app & received pitiful £1 back for each meal. So disappointing on all fronts!
Jess . 2024-09-22
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All staff is so egoistic no one care of customer whatever you wait for 2 hours or 3 hours. No one come out of kitchen to see customer. So pathetic service
milan ramani . 2024-09-21
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Ordered a double quarter pounder I had the box but only a single burger
Michelle . 2024-09-20
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Dropped grandkids off to their parents while having dinner.
brian steggall . 2024-09-18
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As many of the other reviews state, they never get your order right.. wait times unacceptable seems to be no organisation in the place
Conor H . 2024-09-15
MORE AT Google
Location is nice but management and workers are absolute dogshit. No one out front so people are queuing for 10 - 20 minutes before getting to order in person, deliveroo orders take up far too much of their attention so people are stuck waiting far longer than expected. The food itself can't really be screwed up too badly, but often times its just not super hot because of how long its been waiting in the bag under a hotlamp.
Random Video Lover . 2024-09-12
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they forgot my philly burger and on my double cheese burger I asked for no onions or pickles it came with both
Charlotte . 2024-09-11
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Took over half an hour to get food given to me. Very slow customer service. Gave me the wrong food twice.when the food did arrive it was cold.
Bradley Wilde . 2024-09-09
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Awful service!!! Food was delivered but not all items were there plus they gave us one coke instead of two milkshakes. I refused to take order and sent it away with the delivery driver. NOW HOW LONG HAVE I GOT TO WAIT FOR A REFUND?????
Lisa Morgan . 2024-09-07
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driver gave me the food which was not all there plus no milkshakes at all. he didn't understand so I refused order and he went away. I demand a full refund of £17.29 with immediate effect. now it's a waiting game for my money to be refunded. FRUSTRATING......AARGH!!!
Lisa . 2024-09-07
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Missing drink, incorrect sauces, half a carton of chips, squashed burger that looks like it’s been dropped on the floor…..how hard is it to get an order correct?! Never again will I order from this branch. Absolute joke and have applied for a full refund. Inedible rubbish. Dog had the burger.
Evie . 2024-09-07
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Orders are always slow, often wrong and we are frequently having to go back to get the correct food. I would recommend everyone avoids this branch.
Ben Harries . 2024-09-07
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food not nice chips were rubbish chicken not much better
Patsy . 2024-09-06
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Received late cold was cold not happy ???
Patricia . 2024-09-05
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Cold food but very lovely driver
elsie . 2024-09-01
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I waited longer than 30 min for meal. No bussy time
Adrian Magrian . 2024-08-31
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The driver was very polite thank you. 😀
Christine . 2024-08-31
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Can't make a burger properly, or they just chucked it around in the box. Waited well over 10 minutes, wasn't the issue, but could at least have packaged it correctly considering it was cold when it was eaten, merely 5 mins after collecting it, usually great food and service, just not today
Grenadas Falling . 2024-08-31
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very poor service, I waited over 20 minutes for 3 cheeseburgers and a small drink, I do not recommend
Sławek Moszczynski . 2024-08-30
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The driver didn’t have a clue and wrong food delivered
Emma . 2024-08-27
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Entirely adequate McDonald’s. Seemed like there was significantly less parking than seats inside but there was plenty of both. Slow service for pickup at the counter but a lot of deliveries going out the door.
Will Vaughn . 2024-08-26
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Hi, I want to be complain because I buy my food and lady has inside working. She has Indian is the name Manisha and she has so rude Every time with me and I don’t want to see him anymore I spend my money always Fishpond Road McDonald I’m so bad service
ReHmAn AwAn . 2024-08-25
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Manager named manisha's behaviour with customers is discusting.. non cooperative.
Muhammad Adil . 2024-08-25
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This staff is very rude & no answer gently for customer many drivers are waiting here but the staff was no cooperative with delivery driver its happening everyday. I just say it’s not good.
Kuldeep Singh . 2024-08-25
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Took nearly an hour and a half for delivery. Food was stone cold and inedible. Utterly abysmal.
Michael . 2024-08-25
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Hi, I had issue because my order was always delay and one lady has working inside has name Manisha and she has so rude And I don’t want to see him anymore in this branch
Malik Aansa . 2024-08-25
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Hi, I buy my food from Fishbourne Road McDonald and my food always delay and so bad service and one lady has working inside the McDonald. She from looks like India and name Manisha and she has so much rude and I don’t want to see him is not one time or two time, she ignore all the time
Asghar Fozia . 2024-08-25
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received somebody else's order. twice in a row now order has been incorrect
Ben . 2024-08-24
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Ordered three burgers and only received two. I require a refund
Jacob . 2024-08-24
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Food was cold, cheese and garlic bites were cold and looked and tasted hours old,ice cream was like milk shake, needed a straw not a spoon. Burgers were dried out but dog enjoyed them,…….need I say any more……well just that I will never order from there again, I am a pensioner disabled and use just eat quite a lot……
Patricia . 2024-08-22
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Order might be mixed up wrong order extremely busy once waited 40 mins for a takeaway pick up order
Frankie Tse . 2024-08-22
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Arrival time kept moving 10 mins. Wrong order was delivered and had to drive there myself to get correct food as no one would answer the phone.
Anna . 2024-08-21
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Ordered at the table food got sent up in a lift the guy upstairs oblivious to it or work went and got it cold terrible place
Major Dj . 2024-08-20
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Only ever order from here on delivery but is always get my order correct and comes hot even though its not that close.
Hector Mullins . 2024-08-17
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Food was cold when arrived after waiting nearly an hour, it was absolutely disgusting & had to throw away.
Jaime . 2024-08-17
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Chocolate milkshake taste so horrible as too strong flavour. Disappointed.
Rebecca . 2024-08-15
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great experience all round hash browns were nice and crispy and double sausage egg mc muffin was lush and hot very good 10/10 will order this again 😋
ethan . 2024-08-13
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I recently visited for breakfast and had a really disappointing experience. I ordered a breakfast wrap with ketchup, and the woman taking my order mentioned that they don’t include hashbrowns in the wrap?!? She offered to add hashbrowns on the side, and I agreed, thinking it was just an extra step to accommodate my order. When I received my food, not only did I find a small hashbrown inside the wrap, but I was also charged extra for the hashbrown on the side. This felt deceptive, and I was really unhappy to be charged for something I thought was a complimentary addition. The whole experience left a bad taste in my mouth, and I doubt I’ll be returning to this McDonald’s anytime soon.
Krystian _ . 2024-08-12
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Late delivery. Cold food. No sauces.
Esme . 2024-08-11
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Gary was amazing, had a great chat. The service was quick and food was good
Nicole Warda . 2024-08-10
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Food order was disgraceful. Delivery driver was fine but the food was not. Barely any chips and stone cold
Natasha . 2024-08-08
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The slowest McDonald's in Great Britain.
Sam Neil . 2024-08-07
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I’m local to this store and I don’t think anything is ever correct. There is rarely a time if any that I don’t have to go back in to get missing items / replace cold or badly made food. Don’t ever expect to get your sauce I always double check now. I understand hospitality is stressful but could be made less if staff were properly trained / motivated. Management needs sorting
Felix Wheeler . 2024-08-06
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missed my ice cream and my mango bits and send me a A fork in a bag
Elizabeth . 2024-08-04
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Standard McDonald but they got the cocoa mixed up with doctor pepper but the Oreo frappe was really nice I really recommend the McCrispy
Samuel Chan . 2024-08-04
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Ordered 2 meals, 1 burger didn’t come through, so I tried calling up customer service online however a order number was needed to confirm my account which was supposed to be email but I didn’t receive an email of my order. Since there was no order number, they couldn’t help out any other way.
D Z official . 2024-08-03
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Staff incapable of getting orders correct.
Nathan Gould . 2024-07-30
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extremely friendly delivery guy.
Lemain . 2024-07-28
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My order is missing food from the promotional listing!!
Karolina . 2024-07-27
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It was a very busy Saturday lunch time, the staff I spoke with seemed relaxed and wete friendly. Food was great. From reading some other reviews, it looks like your best bet is to attend in person rather than order delivery.
Siân Grinnall . 2024-07-25
MORE AT Google
Not busy for a lunchtime. The staff need to concentrate on customers, and not themselves, (chating between themselves) and disappear from their area, so that we are waiting longer for service. Possibly be polite and have a smile, even if they don't feel like it. That smile may help them or someone else.
Tina Tilling . 2024-07-25
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Very very cleaning table floor bathroom
Silwan Shikhani . 2024-07-24
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2 of my burgers were missing and food was cold so we had to share what we had between 4 people won’t order again
Claire . 2024-07-23
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Issue with the order at the restaurant. Food turned up over an hour late.
Rhys . 2024-07-22
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Don’t think there’s ever been a time where they've got my order right. Always forget a burger or a share box, if they don’t forget the entire food order and just bring the drinks. Now, I just always expect something to be missing or just completely wrong. Edit: There was a hair in my burger. I’ve worked at McDonalds it is not that hard to check an order and put your hair up.
Maria Martinez . 2024-07-21
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The chicken nuggets were missing, very disappointing especially for my Daughter.
Nina . 2024-07-21
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Iv never had to build a burger like iv just got it from ikea
Ashley . 2024-07-21
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Must be the worst McDonald’s in Bristol TIP always get it from town!. (Or AVON) Literally always somthing wrong with this branch. Must be fun to work there cus they deffo don’t pay attention when it comes to food orders. 1.don’t even think about ordering a dip. They seem that I think nah that’s just a silly suggestion 😂. 2.the food is always cold and 3. They fully never read or care what to put it. I have never been to a worst maccies in my life 😮💨
Alea . 2024-07-21
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Really unhappy I’ve ordered twice In the last hour and both had missing items
DANIELLE . 2024-07-20
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I never got my food, only a milkshake was delivered, was waiting for over a hour
Michael . 2024-07-19
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Workers are not upto scratch. Crackheads inside also.
Hassan . 2024-07-18
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Great location, really well presented. Light & airy. Good to sit upstairs and watch the world go by on Fishponds Road. Great McDonald's breakfast!
Andy W on Gower . 2024-07-18
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the food arrived in a soaking wet bag. It was all tipped out inside the bag and cold
Mandy . 2024-07-15
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I regularly get missed items in deliveries from here, so much so I don't bother anymore. Even drive through orders can be wrong....
Martin Hunter . 2024-07-14
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The order was wrong I ordered a hot chocolate and extra bbq sauce I got coffee and no bbq sauce then got a milkshake that was green not impressed with the quality
Tom . 2024-07-14
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This is why i dont order from here??!! Why is there always items missing? So so poor
Sam . 2024-07-13
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Great order, the map was a bit out of sync but very happy
Samantha . 2024-07-12
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I don't know how many times I ask you please make sure my orders correct!!!!!! always missing something out in my order
Shannon . 2024-07-11
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Won't be going to this branch again. Half our order was wrong and couldn't get through to anyone to rectify the issue. Staff at the drive through didnt seem to be paying much attention in the first instance and this is not the first time we have had problems ordering from this location in terms or wrong items or cold food. I would definitely think twice before ordering from here.
Arlo James . 2024-07-11
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delivery man was polite thank youss
Zoe . 2024-07-11
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Got no straws and food was ok but I wouldn't buy again
Trinity . 2024-07-10
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There was no milkshake delivered, I asked the delivery driver and he said to go through the app
Craig . 2024-07-09
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NEVER get the order right. always check your order!!
Rianna Ferris . 2024-07-07
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Order arrived and there were no hash browns, and the order was totally different to what we ordered
Sarah . 2024-07-07
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we were sent the wrong order was delivered a fillet o fish with chips and a mango smoothie which was not our order
Shannon . 2024-07-07
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Food nice and hot, delivery prompt
andy . 2024-07-07
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Ordered to a bay, no sauce, to fix this we ordered more sauce from the app to our bay, its been 20 minutes for some sauce. Outrageous. Food was bad aswell, dry, bland, clearly dont clean enough nor do they tend to their vats.
max jones . 2024-07-06
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Great restaurant! Lovely food with a new, modern look. Can't go wrong with it!
Jack Marklew . 2024-07-06
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Cold chips and burgers, half a iced latte, McFlurrys with no sauce, milkshake like froth…. It’s not looking good bruvv
rocco . 2024-07-05
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Chips did not arive and when I tried to get a refund they didn’t answer 👎 very upset
Charlotte Newman . 2024-07-05
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I ordered for myself and family I had two items missing, chips and burgers that did arrive was freezing cold, the quarter pounder cheese was missing, mozzarella dippers was missing and milkshake was pure syrup and undrinkable for my sister absolute disgrace and will never be ordering from here again!
Louise . 2024-07-05
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no barbecue sauce delivered with order
Mark . 2024-07-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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My teenage daughters ordered a pizza for delivery, however the wrong pizza arrived. We had a very spicy one which did not have any of the toppings we ordered. I had to make 4 phonecalls to rectify the issue. Firstly being told to call deliveroo for a refund ( we ordered direct from Pizza Hut) we do not know how to contact Deliveroo and no number offered. I asked for a new pizza, the correct one. I was then given the customer service number which was not an actual real number. Finally I was offered the pizza that was originally ordered if I could collect it. I went to get it and the owner asked me for a review. The pizza was nice though, but not really worth the effort I had to go to to get the right thing. Will never go back.
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Rudest staff I have ever come across. We ordered a bunch of different items the chicken teriyaki noddles were amazing BAR that the rest was horrid. We sent back a cold, unseasoned, tasteless prawn tempura to be told no refund as that was our opinion! Are you kidding? Yes exactly correct it’s my opinion, I can’t eat the disgusting dish it comes off the menu simple! I have never been told that and considering our bill was 150£ the fish should have come off. The manageress then had the nerve to ask if we wanted to leave a tip. Shocking, rude, in need of serious customer training. Good luck but I will never return back.
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Absolutely shocking. Attitude, arrogant, they domy speak English. The food looked and tasted absolutely revolting. Looks like a cat has been sick in a pizza box. Do not recommend AT ALL. Halloumi & salad ( as seen in pics) was £6.00 That “ stone baked “ pizza was raw Kebab was soaking wet.. literally the pitta had dissolved. Honestly shocked. They obviously don’t care what they serve or take pride in what they do. Very big shame & complete contempt to Bristol.